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Recent guest reviews

the resorts location is great, and the golf and tennis is just a few steps away. We had a great week and will be back.

Clean and friendly service nice staff good service

Great place for a family trip. The service was fast

Very nice staff, helpful and tentative to customers. Clean rooms and everything is there when needed.

This property is a time share complex. They will try to hook you into the typical time share sales pitch. Although the rooms, the pool and the general condition of the place is fine, if you do book here you will probably reenforce your decision not to become part of the time share experience.

And everything about it! The service was great! The location was great! I couldn't have asked for more.

The resort is older but the room was very clean and spacious. Drinks and food poolside were fantastic!

Had a wonderful time everything was neat and clean would certainly book and stay again!!!!!!

Great pool with loads of loungers. Hide-a-bed in the living room does not make for a great couch. Staff was friendly and helpful. A few issues with room. Toilet ran and the kitchen sink leaked on the last morning. Good pressure in the shower and lots of hot water. King sized bed was very good!

The room itself is extremely roomy and come with great appliances and supplies in the kitchen. Love the fact it has a balcony and separated room and living room area. The staff was very friendly. But... my room was dirty, layer of dust on the counter, dining table, and chairs. I had to wipe them down just to sit and put my phone on the table. Stains on the carpet that looked like red wine. In the middle of the night my door was knocked on by security saying we're too loud. We were definitely laying down getting ready to sleep. No noise at all. Then 20-30min later I got a call from the front desk saying we were making noise. Mind you, I had to wake up and run into the living room to answer the phone. Since I was... sleeping. My room cards didn't work all the time and had to end up going back to the front desk the next day to switch out the key cards. I get all these things, but while the hotel was very nice to me about the issues. Vouchers to the little market just wasn't enough. The final straw was when I wasn't opening up the pull out couch and a little roach crawled onto my hand! That was the point that I called Orbitz to complain because I was tired of telling the front desk of all the little issues I was facing. It might just be my luck alll of this happened, but the room was a great size and the kitchen was nice. I hate to put down the place based on my one experience. But it has potential to be an awesome place if they can get the cleanliness of all rooms to be alike.

When we arrived. It seem like a nice place. The staff was polite. Once we got to the room. We had a couple of issues. There was no elevator so we had to carry our luggage up the stairs. One of the lights was out in our room so we had to call to get it replace. Then the sink was clog so we had to wait for maintenance. The general pool is small. There is no lifeguard. No one really guards the pools. There are kids/people diving and running. There was an individual smoking. There are activities, but most of the fun activities for my daughters for the age range 8-12, we had to pay. In the small arcade, the quarter change machine was out of quarters. I was not very disappointed with the security of the resort. One of the days of our stay, we found a huge cockroach right at the entrance of the building we where staying. It was there for a couple of days. On the day we check-out we came across an unknown charge to our room, which the staff just decided to charge without noticing the last name did not match. I will NOT RECOMMENDED THIS RESORT ever to my family or friends.

Well my first impression of the place was that it was very modest and smaller than the Escondido location. Of course the people and staff make all the difference they keep the kids busy by planning activities and have an adult pool if you don't want water splashed in your face . Super clean and friendly definitely recommend it to someone else.

There to golf for three days and looking for reasonable accommodations. The room was well above my expectations. Super clean. Terrific selections on TV. Fantastic drinks by the pool and a wonderful, relaxing, whirlpool.

What great customer service, very friendly staff, room was amazing wish we could have stayed longer, luxury at it's finest would definitely recommend this hotel

Our annual visit to Welk in Cathedral City began with a defective door sensor for the key, and it took 3 trips to the front desk to get me into the room. The rooms are spacious, comfortable, but could use some updating (better kitchenware, perhaps a griddle). The staff is polite and efficient; activities are planned each day, and although I participated in only one or two, it was nice to know the options were there. This is a tried and true, comfortable home away from home, in the Welk tradition. And you get to meet lots of Canadians- all more knowledgeable about American politics than I.

The room was very clean and well stocked. The bed was very comfortable and clean. The kitchen was equipped with dishes, pots, refrigerator, stove, oven and dishwasher. They even had a mixer and baking pans! One big flaw was there wasnt really a restaurant there, it was more like a deli by the poolside and it closed at 5pm. There are several restaurants nearby and you could also order pizza delivery. Its great for extended stay and for families.

Cathedral Canyon Drive Cathedral City CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Golf course

This condo resort places you within a 15-minute drive of popular attractions such as The River at Rancho Mirage and Palm Springs Convention Center. This 162-room, 3.5-star condo resort has 2 outdoor pools along with a golf course and a restaurant.


Dining

This condominium resort serves as home to a bar, along with a restaurant that specializes in American cuisine.


Rooms

The condo is air-conditioned and features a kitchen and a furnished balcony or patio, and there's space to spread out with a living room. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and free local calls.


Property features

Guests of this condo resort have access to a golf course, 2 outdoor pools, and a fitness center. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this golf condominium resort include a spa tub, outdoor tennis courts, and free WiFi in public areas.

Room options

Villa, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Welk Resorts Palm Springs

Everyone (18) Couples (2) Family (4)
5
Partner Couples Family

the resorts location is great, and the golf and tennis is just a few steps away. We had a great week and will be back.

By on Mar 7, 2020

Review comment responded on Mar 11, 2020

Thank you very much for your feedback! We're so happy to hear that you enjoyed your experience with us, and greatly appreciate you taking the time to share this with Welk Resorts. We hope to welcome you back again in the future for another relaxing visit in our beautiful location!

5
Everyone

Clean and friendly service nice staff good service

By on Feb 17, 2020

Review comment responded on Feb 21, 2020

Thank you very much for your feedback! We're so happy to hear that you enjoyed your experience with us, and greatly appreciate you taking the time to share this with Welk Resorts. We hope to welcome you back again in the future for another relaxing visit in our beautiful location!

3
Partner Couples Family

Great place for a family trip. The service was fast

By on Nov 17, 2019

Review comment responded on Nov 18, 2019

Thank you very much for your feedback! We're so happy to hear that you enjoyed your experience with us! We hope to welcome you back again in the future for another relaxing visit in our beautiful location!

4
Everyone

By on Jul 6, 2019

3
Everyone

By on Jun 24, 2019

1
Everyone

By on May 8, 2019

Review comment responded on May 16, 2019

Thank you for your review.

5
Family

Very nice staff, helpful and tentative to customers. Clean rooms and everything is there when needed.

By on Apr 5, 2019

Review comment responded on Apr 11, 2019

All of us greatly appreciate your taking the time to share your positive thoughts about your recent visit, and especially your praise of service provided by our hospitality professionals. We look forward to your next visit.

5
Everyone

By on Apr 2, 2019

Review comment responded on Apr 11, 2019

Thank you for your review.

3
Family

This property is a time share complex. They will try to hook you into the typical time share sales pitch. Although the rooms, the pool and the general condition of the place is fine, if you do book here you will probably reenforce your decision not to become part of the time share experience.

By on Mar 22, 2019

Review comment responded on Apr 2, 2019

We appreciate the feedback on your stay at our resort as it truly helps us to grow and improve. However, we are disappointed to hear about your experience with customer service and we will escalate it to our management team to be looked into.

5
Everyone

And everything about it! The service was great! The location was great! I couldn't have asked for more.

By on Mar 18, 2019

Review comment responded on Mar 20, 2019

Thank you taking the time to share. We’re happy that we could provide you with a great vacation experience and we look forward to sharing our hospitality with you again the next time you’re in the area.

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