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Recent guest reviews

I got a totally different room then I paid for

Comfortable bed!

Pool area was very well kept. Room was older with a leaking tub faucet, broken door to where refrigerator is housed. Bed was very uncomfortable. And we Had to pay additional charges that were not shown during booking for vehicle parking and something else that was not explained $152.00?

None of the restaurants were open, as expected due to Covid and housekeeping wasn't happening but it took a long time after ordering towels to get them delivered. The pool was crowded and murky water and I had to show up at 9am to save a chair otherwise it would have been too crowded. The hotel didn't seem that "clean" and my room had no balcony like all the other rooms. It was a very average hotel.

I would definitely stay here again! Clean, friendly staff.

If you don’t get a pool view. It’s a dramatically different experience.

The pool is nice, the location is excellent, the staff is friendly. What I didn't like is the bedding seems old and dirty, it shouldn't be so difficult for this hotel to upgrade.

It’s a beautiful hotel with a great pool walking distance to the restaurants and bars

Perfect stay for the weekend. Everything was so clean and organized.

Great location to downtown and the premium outlets

Tried to cancel due to illness but couldn't remember the app I used. So I just lost $198.

We have stayed here many times and always enjoy it.! The staff is always very friendly and helpful. The location is perfect. We enjoyed eating at the bar. The wait staff was great! Overall, you feel relaxed and thst everything is taken care of for you!

Everything is clean good customer service and alot of things to do around

Property was beautiful. Loved the fire area at night. Valet staff was friendly and helpful. Location was great too.

I liked the swimming pool, but the pool needs cleaning

East Tahquitz Canyon Way Palm Springs CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Business center

Located in Downtown Palm Springs, Renaissance Palm Springs Hotel is within a 10-minute stroll of sights such as Palm Springs Convention Center and Baristo Park. This 4-star hotel has 410 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Palm Springs, the hotel is connected to the convention center, and a short walk from Plaza Theatre and Agua Caliente Cultural Museum.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10 AM. Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


Rooms

All 410 rooms provide iPod docks, coffee makers, and safes. Guests can expect 37-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are also available.


Property features

Guests of Renaissance Palm Springs Hotel have access to an outdoor pool, a children's pool, and a spa tub. Self parking is available for USD 35 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a business center.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Private Balcony, Poolside

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (pure)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Allergy Friendly, Poolside (pure)

1 King Bed | Sleeps 3

Guest reviews for Renaissance Palm Springs Hotel

Everyone (26) Couples (6) Family (12)
1
Partner Couples Friends

I got a totally different room then I paid for

By on Jun 2, 2021

Review comment responded on Jun 15, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Comfortable bed!

By on May 3, 2021

Review comment responded on May 6, 2021

Thanks for staying with us. We appreciate your feedback!

3
Partner Couples

Pool area was very well kept. Room was older with a leaking tub faucet, broken door to where refrigerator is housed. Bed was very uncomfortable. And we Had to pay additional charges that were not shown during booking for vehicle parking and something else that was not explained $152.00?

By on Apr 16, 2021

Review comment responded on Apr 18, 2021

Thanks for staying with us. We appreciate your feedback!

3
Family

None of the restaurants were open, as expected due to Covid and housekeeping wasn't happening but it took a long time after ordering towels to get them delivered. The pool was crowded and murky water and I had to show up at 9am to save a chair otherwise it would have been too crowded. The hotel didn't seem that "clean" and my room had no balcony like all the other rooms. It was a very average hotel.

By on Apr 12, 2021

Review comment responded on Apr 15, 2021

Thanks for staying with us. We appreciate your feedback!

5
Friends

I would definitely stay here again! Clean, friendly staff.

By on Apr 12, 2021

Review comment responded on Apr 15, 2021

Thanks for staying with us. We appreciate your feedback!

3
Family

If you don’t get a pool view. It’s a dramatically different experience.

By on Apr 9, 2021

Review comment responded on Apr 11, 2021

Thanks for staying with us. We appreciate your feedback!

4
Family Family with small children

The pool is nice, the location is excellent, the staff is friendly. What I didn't like is the bedding seems old and dirty, it shouldn't be so difficult for this hotel to upgrade.

By on Apr 6, 2021

Review comment responded on Apr 8, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family Family

It’s a beautiful hotel with a great pool walking distance to the restaurants and bars

By on Mar 22, 2021

Review comment responded on Mar 23, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Mar 13, 2021

Review comment responded on Mar 25, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Mar 8, 2021

Review comment responded on Mar 18, 2021

Thanks for staying with us. We appreciate your feedback!

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