Always a great stay. Bed super comfy and rooms were great
The location is perfect. Walkable distance to and from downtown palm springs and all the restaurants.
The property was great. It was clean. It smelled great. It was spacious! The room was big! I was shockingly surprised with the room layout. I would definitely stay here again. It was perfectly located to be close enough to the downtown palm springs, but then far away enough to not be around the noise, lights, and people.
Beautiful area. The pool is amazing. Great place stay.
Overall, my stay at the Renaissance was a positive experience. Friendly staff, convenient parking, quiet room, and I liked the breakfast buffet. It was a good value. The pool looked beautiful even though I didn't get a chance to use it. When I checked into my room, it was dirty and hadn't been serviced since the previous guest's stay. The hotel staff responded quickly and appropriately by giving me a free room upgrade and brought a keycard for a new room right away. I felt my room should have been cleaned better. The carpet looked unvacuumed. Although I had a nice hot shower and good water pressure, a colleague with whom I was traveling with did not have hot water or good pressure. I think the hotel needs to focus on housekeeping and maintenance. Still a good experience overall.
We had a nice stay. They do not have housekeeping for 2 night stays and getting clean towels was annoying. Otherwise it is a nice hotel.
My family had a great time and the staff was helpful and professional
I got a totally different room then I paid for
Comfortable bed!
Pool area was very well kept. Room was older with a leaking tub faucet, broken door to where refrigerator is housed. Bed was very uncomfortable. And we Had to pay additional charges that were not shown during booking for vehicle parking and something else that was not explained $152.00?
None of the restaurants were open, as expected due to Covid and housekeeping wasn't happening but it took a long time after ordering towels to get them delivered. The pool was crowded and murky water and I had to show up at 9am to save a chair otherwise it would have been too crowded. The hotel didn't seem that "clean" and my room had no balcony like all the other rooms. It was a very average hotel.
I would definitely stay here again! Clean, friendly staff.
If you don’t get a pool view. It’s a dramatically different experience.
The pool is nice, the location is excellent, the staff is friendly. What I didn't like is the bedding seems old and dirty, it shouldn't be so difficult for this hotel to upgrade.
It’s a beautiful hotel with a great pool walking distance to the restaurants and bars
Perfect stay for the weekend. Everything was so clean and organized.
Great location to downtown and the premium outlets
Located in Downtown Palm Springs, Renaissance Palm Springs Hotel is within a 10-minute stroll of sights such as Palm Springs Convention Center and Baristo Park. This 4-star hotel has 410 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Palm Springs, the hotel is connected to the convention center, and a short walk from Plaza Theatre and Agua Caliente Cultural Museum.
For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10 AM. Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/cafe.
37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. IPod docks, coffee makers, and safes are also standard.
Renaissance Palm Springs Hotel features an outdoor pool, a children's pool, and a gym. Self parking is available for USD 35 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a steam room, free WiFi in public areas, and a spa tub.
Always a great stay. Bed super comfy and rooms were great
The location is perfect. Walkable distance to and from downtown palm springs and all the restaurants.
On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the Renaissance Palm Springs.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
The property was great. It was clean. It smelled great. It was spacious! The room was big! I was shockingly surprised with the room layout. I would definitely stay here again. It was perfectly located to be close enough to the downtown palm springs, but then far away enough to not be around the noise, lights, and people.
Thanks for staying with us. We appreciate your feedback!
Beautiful area. The pool is amazing. Great place stay.
Thanks for staying with us. We appreciate your feedback!
Overall, my stay at the Renaissance was a positive experience. Friendly staff, convenient parking, quiet room, and I liked the breakfast buffet. It was a good value. The pool looked beautiful even though I didn't get a chance to use it. When I checked into my room, it was dirty and hadn't been serviced since the previous guest's stay. The hotel staff responded quickly and appropriately by giving me a free room upgrade and brought a keycard for a new room right away. I felt my room should have been cleaned better. The carpet looked unvacuumed. Although I had a nice hot shower and good water pressure, a colleague with whom I was traveling with did not have hot water or good pressure. I think the hotel needs to focus on housekeeping and maintenance. Still a good experience overall.
Thanks for staying with us. We appreciate your feedback!
We had a nice stay. They do not have housekeeping for 2 night stays and getting clean towels was annoying. Otherwise it is a nice hotel.
Thank you for choosing to stay at the Renaissance Palm Springs Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to improve our overall guest experience. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
My family had a great time and the staff was helpful and professional
Thanks for staying with us. We appreciate your feedback!
I got a totally different room then I paid for
Thanks for staying with us. We appreciate your feedback!
Comfortable bed!
Thanks for staying with us. We appreciate your feedback!
Pool area was very well kept. Room was older with a leaking tub faucet, broken door to where refrigerator is housed. Bed was very uncomfortable. And we Had to pay additional charges that were not shown during booking for vehicle parking and something else that was not explained $152.00?
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!