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Recent guest reviews

The amenities were great. The staff was friendly and yhe location was good in relation to downtown Palm Springs. The facilities were well kept, however, the carpet was old and should be replaced not cleaned.

The customer service was great. They accommodated my party to ensure my disabled guest were comfortable

My family and I have stayed at this resort many of times. Nice resort and great for families. Unfortunately it seems like they are putting more restrictions on number of people allowed to utilize pool and with a lot of kids comes a noise active pool area. We didn’t experience the number issue but met others that did. Great family place but if your looking for relaxing as well iid look into another resort.

Well where do I start. This is not what I think a resort should be. You don't get help with parking your car or your bags. They don't clean your room and they don't tell you any of this. The children's pool was closed two days out of the 4 we were there. Room service and only bar closes at 8. Not anything special. Pool was nice with slides for kids when available. Slide also closes at 5

needs a SIT down restaurant. food ordered at the bar then brought to you in a plastic container, children at the bar because parents had to order there. then they were told to leave and they would be served at their pool side table. too cold to eat outside for many. Security lacking a group of 8 were eating their lunch in the jacuzzi. i informed the bartender {Excellent by the way Rob & Carlos}they notified security who was talking to the life guard .

Everthing was nice and clean. The noise from the room above us was very load. Not sure what they were doing or no insuration between floors.

We paid resort fee for nothing because none of their resort facility was provided. The po was closed and no information on any other facilities. They were only interested in selling the timeshare thing but nothing else. I feel like I paid high resort fee to contribute towards their maintenance but not get any benefit for it. Never going to come back and would recommend everyone to never go back there.

Pool area was great. Hot to be for adults only after 5 pm great idea. NO cell phone reception and their WiFi rarely worked

l like having a bar/restaurant on the grounds and there was more than enough chairs for sunning.

The pool was very nice! Location was close and convenient to downtown area. Our room was sandwiched between two rooms of people who were up late playing loud music and having Room Service come to the room at all hours. Walls are VERY thin and you can hear everything. I would not expect a quiet vacation staying here. Front desk was pushy when it came to selling you additional stays.

The property looks great. The rooms have been updated which is a plus. The only down fall is the pool area is not the cleanest guest tend to leave their trash everywhere. The staff should do walk through every hour and clean up. Seeing the trash near the pool are tells me a lot about the kinda guest who come here.

The time share people were very rude. The drinks were weak. We had hair in our food from the splash bar. Other than that It was good. The staff were very polite and helpful.

Management was helpful with the unfortunate experience .

Ideal resort in Palm Springs, this was my second stay there. The staff is very warm and welcoming. All our needs and request were met. We had an amazing time. Can’t wait to go back and do it all over again!!

South Palm Canyon Drive Palm Springs CA

Hotel highlights

  • Steps from San Jacinto Mountains
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Canyon Corridor, Palm Canyon Resort by Diamond Resorts is adjacent to San Jacinto Mountains with other popular attractions like Moorten Botanical Garden and Cactarium within a couple of miles (3 km). This 264-room condo building welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.


Rooms

Each condo is air-conditioned and has an array of amenities, including a balcony, a microwave, and a coffee maker. A TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a safe, a phone, and an ironing board. Weekly housekeeping is available.


Property features

At Palm Canyon Resort by Diamond Resorts, guests enjoy 2 outdoor pools, a children's pool, and a fitness center. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this golf condo building include a sauna, free WiFi in public areas, and a 24-hour business center.

Room options

Villa, 2 Bedrooms

King 1 | Sleeps 6

Villa, 1 Bedroom

King 1 | Sleeps 4

Three Bedroom

King 1 | Sleeps 8

Guest reviews for Palm Canyon Resort by Diamond Resorts

Everyone (40) Couples (28) Family (57) Other (4) Friends (8)
4
Families

The amenities were great. The staff was friendly and yhe location was good in relation to downtown Palm Springs. The facilities were well kept, however, the carpet was old and should be replaced not cleaned.

By , from Chicago, Illinois on Sep 24, 2019

Review comment responded on Sep 24, 2019

Kevin, thank you for the review. We will keep your comments in mind when planning for future renovations and hope that our carpet does not prevent you from returning.

4
Everyone

By on Aug 12, 2019

Review comment responded on Aug 14, 2019

Thank Your for your feed back. We cant wait to have you stay Vacationed with us again!

5
Families Friends

The customer service was great. They accommodated my party to ensure my disabled guest were comfortable

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Thank you for the fantastic review! We are ecstatic you had an extraordinary vacation and cannot wait for your next fabulous visit.

4
Families Families

My family and I have stayed at this resort many of times. Nice resort and great for families. Unfortunately it seems like they are putting more restrictions on number of people allowed to utilize pool and with a lot of kids comes a noise active pool area. We didn’t experience the number issue but met others that did. Great family place but if your looking for relaxing as well iid look into another resort.

By on Jul 3, 2019

Review comment responded on Jul 5, 2019

Thank you! We appreciate your feedback and would love to welcome you back for a memorable vacation soon.

3
Everyone

By on May 28, 2019

Review comment responded on May 29, 2019

Thanks for staying with us. We appreciate your feedback!

2
Everyone

Well where do I start. This is not what I think a resort should be. You don't get help with parking your car or your bags. They don't clean your room and they don't tell you any of this. The children's pool was closed two days out of the 4 we were there. Room service and only bar closes at 8. Not anything special. Pool was nice with slides for kids when available. Slide also closes at 5

By on Apr 27, 2019

Review comment responded on Apr 28, 2019

Thank you for providing us with your feedback as this assists with any improvements that may need to be made. Our top priority is guest satisfaction, and we certainly understand the importance of efficiency and hope this issue has not deterred you from revisiting us in the future.

4
Everyone

By on Apr 23, 2019

Review comment responded on Apr 25, 2019

Thanks for your feedback! Hope to see you again!

5
Everyone

By on Apr 22, 2019

Review comment responded on Apr 25, 2019

Thanks for your feedback! Hope to see you again!

4
Friends

needs a SIT down restaurant. food ordered at the bar then brought to you in a plastic container, children at the bar because parents had to order there. then they were told to leave and they would be served at their pool side table. too cold to eat outside for many. Security lacking a group of 8 were eating their lunch in the jacuzzi. i informed the bartender {Excellent by the way Rob & Carlos}they notified security who was talking to the life guard .

By on Mar 13, 2019

Review comment responded on Mar 24, 2019

Thanks for your feedback! We hope to achieve a 5-star rating on your next stay!

2
Everyone

By on Jan 29, 2019

Palm Canyon Resort by Diamond Resorts

2800 South Palm Canyon Drive, Palm Springs, CA 92264
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