The place was great just waa not happy with the wait to gwt my room
Ants in the room invaded the 2 slices of pizza left over. Saw a dead cockroach in the underground parking lot. Saw the dirty towels in bags in the parking lot (they didn’t even attempt to cover them)
No negative harborings whatsoever. Probably be back
Very nice property and family friendly. Close to many things in Palm Springs check in was fast and easy. My biggest complaint is the carpet in the room it was very dirty. They did have the hallway carpet cleaned but the room was very dirty. Kept my shoes on most of time and when I would walk in the room it had a smell I couldn’t get rid of even with disinfectant spray. But the Room was a perfect size and has everything I needed and more.
We went to check in at 5pm and room was not ready. Went to see what the status was of the room at 6pm. Multiple guests in there with a few different issues. Be it their room wasnt ready or their room was dirty. Then when I got to the counter my room was all of a sudden ready. Did not check in told them to cancel it. Now struggling to get the money back for this room we did not use. Very disappointing.
Friendly staff. The carpet in the room needs to be washed, extremely dirty. Pool hours should be extended.
Upon arrival at 4pm check in, our room wasn’t ready. We waited about 15 mins and they said it was ready. We walked up to our room, went to put food in the fridge and the handle fell off, I found someone’s dirty underwear behind my bed, the curtains were dirty and had brown/blood looking marks on them. They let people’s dogs get into the water, where everyone is swimming. Will not be staying here again.
they have a kids pool that is heated from 1.5 feet to 4 ft. perfect!
Diamond resorts in Palm Springs had an amazing pool and pool area setup. The rooms were spacious and the beds were comfortable. The parking at the resort although free was at times difficult to find a spot. We ended up parking our car on the street out last night there. Overall not a bad stay.
Great place for family or girls trips
This place is perfect for families!
Beautiful and great location, close to shopping, restaurants and golf.
I’ve been going to this place years and always like it. Again I like it but room carpet wasn’t clean.
Very comfortable and relaxing I will staying again
Hotel was lovely, my view was spectacular, but truth be told, it is just NOT the time to travel with Covid restrictions in place and so much of the City closed down. I felt somewhat quarantined in my hotel room. The pool is great, and was the one amenity available, but even it had closures, time restrictions, and you could not buy a drink from the one snack bar that was open unless you also purchased overpriced (but delicous) food. The Staff was SUPER friendly, but there is only so much they can do in these strange times to make your stay more comfortable. I did have a little bit of an issue with an overworked air conditioning fan making noise, but the room was fully stocked like living in a small apartment, was quiet and comfortable, and the view from the balcony was flawless, as I mentioned. Any complaints I have were more the result of this insane way of life, and not really the fault of the hotel itself.
Located in Canyon Corridor, Palm Canyon Resort by Diamond Resorts is adjacent to San Jacinto Mountains and within 2 miles (3 km) of Moorten Botanical Garden and Cactarium. This 264-room aparthotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and a gym.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served each morning for a fee.
Each apartment is air-conditioned and has an array of amenities, including a balcony, a microwave, and a coffee maker. A TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a safe, a phone, and an ironing board. Weekly housekeeping is available.
Guests of Palm Canyon Resort by Diamond Resorts enjoy 2 outdoor pools, a children's pool, and a gym. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Other amenities at this golf aparthotel include a spa tub, free WiFi in public areas, and a terrace.
The place was great just waa not happy with the wait to gwt my room
Ants in the room invaded the 2 slices of pizza left over. Saw a dead cockroach in the underground parking lot. Saw the dirty towels in bags in the parking lot (they didn’t even attempt to cover them)
Thanks for staying with us. We appreciate your feedback!
No negative harborings whatsoever. Probably be back
Thanks for staying with us. We appreciate your feedback!
Very nice property and family friendly. Close to many things in Palm Springs check in was fast and easy. My biggest complaint is the carpet in the room it was very dirty. They did have the hallway carpet cleaned but the room was very dirty. Kept my shoes on most of time and when I would walk in the room it had a smell I couldn’t get rid of even with disinfectant spray. But the Room was a perfect size and has everything I needed and more.
Thanks for staying with us. We appreciate your feedback!
We went to check in at 5pm and room was not ready. Went to see what the status was of the room at 6pm. Multiple guests in there with a few different issues. Be it their room wasnt ready or their room was dirty. Then when I got to the counter my room was all of a sudden ready. Did not check in told them to cancel it. Now struggling to get the money back for this room we did not use. Very disappointing.
Thank you for your feedback. We will be addressing your concerns.
Friendly staff. The carpet in the room needs to be washed, extremely dirty. Pool hours should be extended.
Thanks for staying with us. We appreciate your feedback!
Upon arrival at 4pm check in, our room wasn’t ready. We waited about 15 mins and they said it was ready. We walked up to our room, went to put food in the fridge and the handle fell off, I found someone’s dirty underwear behind my bed, the curtains were dirty and had brown/blood looking marks on them. They let people’s dogs get into the water, where everyone is swimming. Will not be staying here again.
We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
they have a kids pool that is heated from 1.5 feet to 4 ft. perfect!
We appreciate your feedback. Thanks for staying with us!
Diamond resorts in Palm Springs had an amazing pool and pool area setup. The rooms were spacious and the beds were comfortable. The parking at the resort although free was at times difficult to find a spot. We ended up parking our car on the street out last night there. Overall not a bad stay.
Thanks for staying with us. We appreciate your feedback!
Thank you for your feedback. We will be addressing your concerns.