Hotel was lovely, my view was spectacular, but truth be told, it is just NOT the time to travel with Covid restrictions in place and so much of the City closed down. I felt somewhat quarantined in my hotel room. The pool is great, and was the one amenity available, but even it had closures, time restrictions, and you could not buy a drink from the one snack bar that was open unless you also purchased overpriced (but delicous) food. The Staff was SUPER friendly, but there is only so much they can do in these strange times to make your stay more comfortable. I did have a little bit of an issue with an overworked air conditioning fan making noise, but the room was fully stocked like living in a small apartment, was quiet and comfortable, and the view from the balcony was flawless, as I mentioned. Any complaints I have were more the result of this insane way of life, and not really the fault of the hotel itself.
I did not spend too much time at the hotel but it was clean and the bed was comfy. The pool only allows 2 additional guests and you need to get a wristband to enter. They are limited capacity right now due to Covid. My only complaint was that check out time is 10AM and they would not allow me a late check out. 10AM is just too early for me. Other than that the staff was polite and the facility was clean.
Great resort, only issue was getting early check in. Not many places to go with a large family during the pandemic.
Nice property, decent location, just over 2 miles to downtown.Nice pool, friendly bartender but that's where it stopped. Rest of staff not that friendly, not helpful. Needed somewhere to leave bags and where told they did not have that, wow guess we won't be buying there. checkout was at 11 and they wanted us out right then, even called the room, rude
I like the convenience of having a kitchen. Sometimes we are only able to stay 1 day at the property and check in at 4 is kinda late. I called to see if we could possibly do late check out and they would not allow ot
The amenities were great. The staff was friendly and yhe location was good in relation to downtown Palm Springs. The facilities were well kept, however, the carpet was old and should be replaced not cleaned.
The customer service was great. They accommodated my party to ensure my disabled guest were comfortable
My family and I have stayed at this resort many of times. Nice resort and great for families. Unfortunately it seems like they are putting more restrictions on number of people allowed to utilize pool and with a lot of kids comes a noise active pool area. We didn’t experience the number issue but met others that did. Great family place but if your looking for relaxing as well iid look into another resort.
Well where do I start. This is not what I think a resort should be. You don't get help with parking your car or your bags. They don't clean your room and they don't tell you any of this. The children's pool was closed two days out of the 4 we were there. Room service and only bar closes at 8. Not anything special. Pool was nice with slides for kids when available. Slide also closes at 5
needs a SIT down restaurant. food ordered at the bar then brought to you in a plastic container, children at the bar because parents had to order there. then they were told to leave and they would be served at their pool side table. too cold to eat outside for many. Security lacking a group of 8 were eating their lunch in the jacuzzi. i informed the bartender {Excellent by the way Rob & Carlos}they notified security who was talking to the life guard .
Located in Canyon Corridor, Palm Canyon Resort by Diamond Resorts is adjacent to San Jacinto Mountains with other popular attractions like Indian Canyon within a within a few miles (5 km). This 264-room aparthotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served each morning for a fee.
Each apartment is air-conditioned and has an array of amenities, including a balcony, a microwave, and a coffee maker. A TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a safe, a phone, and an ironing board. Weekly housekeeping is available.
Guests of Palm Canyon Resort by Diamond Resorts enjoy 2 outdoor pools, a children's pool, and a fitness center. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this golf aparthotel include a sauna, free WiFi in public areas, and a terrace.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Hotel was lovely, my view was spectacular, but truth be told, it is just NOT the time to travel with Covid restrictions in place and so much of the City closed down. I felt somewhat quarantined in my hotel room. The pool is great, and was the one amenity available, but even it had closures, time restrictions, and you could not buy a drink from the one snack bar that was open unless you also purchased overpriced (but delicous) food. The Staff was SUPER friendly, but there is only so much they can do in these strange times to make your stay more comfortable. I did have a little bit of an issue with an overworked air conditioning fan making noise, but the room was fully stocked like living in a small apartment, was quiet and comfortable, and the view from the balcony was flawless, as I mentioned. Any complaints I have were more the result of this insane way of life, and not really the fault of the hotel itself.
Thanks for staying with us. We appreciate your feedback!
I did not spend too much time at the hotel but it was clean and the bed was comfy. The pool only allows 2 additional guests and you need to get a wristband to enter. They are limited capacity right now due to Covid. My only complaint was that check out time is 10AM and they would not allow me a late check out. 10AM is just too early for me. Other than that the staff was polite and the facility was clean.
Thanks for staying with us. We appreciate your feedback!
Thank you for the review. Hopefully we see you back soon! Stay Vacationed.
Great resort, only issue was getting early check in. Not many places to go with a large family during the pandemic.
Thanks for staying with us. We appreciate your feedback!
Nice property, decent location, just over 2 miles to downtown.Nice pool, friendly bartender but that's where it stopped. Rest of staff not that friendly, not helpful. Needed somewhere to leave bags and where told they did not have that, wow guess we won't be buying there. checkout was at 11 and they wanted us out right then, even called the room, rude
Thank you for sharing your feedback, Don. We will address your concerns accordingly with our team. Please know check-out time is actually at 10:00 am but we allowed a late check-out for you.
I like the convenience of having a kitchen. Sometimes we are only able to stay 1 day at the property and check in at 4 is kinda late. I called to see if we could possibly do late check out and they would not allow ot
We are glad to hear you enjoyed your stay and appreciate your honest feedback. Unfortunately, sometimes tight availibily does not allow us to provide our guests with an early check-in or a later check-out. We apologize for this and hope your overall stay was pleasant.
The amenities were great. The staff was friendly and yhe location was good in relation to downtown Palm Springs. The facilities were well kept, however, the carpet was old and should be replaced not cleaned.
Kevin, thank you for the review. We will keep your comments in mind when planning for future renovations and hope that our carpet does not prevent you from returning.
Thanks for staying with us. We appreciate your feedback!