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Recent guest reviews

We stayed here in the past and everything was just fine. This time however our first room had bedbugs! We immediately called the front desk & they quickly changed us to another room, it was fine until the noise from the room beside us was unbearably loud so My husband called the front desk 2 times & also got dressed and went down to the lobby to complain, finally the noise stopped at about 3:AM! So they put us in a different room the second night which was a nice quiet room, but when i got up in the middle of the night to use the bathroom there were 4 baby coachroaches in there! I killed them but had the creeps the rest of the night. The staff however was great and they refunded our first night because of the sleepless first night. They went out of their way to be accommodating.

The property is run down carpets old beds it should be replaced but the staff was friendly and it was clean.

There was a live cockroach on the bathroom floor when we arrived. The person checking us in notified us that the bed was brand new, which was exciting… But it was basically the only piece of furniture in a room with messy carpet and stale smell.

The free continental breakfast was a plus, we were not expecting it.

View is awesome! Staff really nice and helpful. Breakfast ast is good and check out time is better

Different from other hotels, breakfast varieties were limited

It provides for all the main necessities and it’s a beautiful property. The rooms were big spacious and clean. The location was great!

Very friendly staff, room clean, love the mattresses very comfortably, great location.

THIS PLACE IS GROSS! They say they are in the process of renovating, and I hope thats the case because it is absoulutely disgusting.

Our room bathroom was dirty. Pool was dirty with missing

Easy Check in very nice employees and service. Pools need maintenance and cleaning.

The pictures online are misleading and photoshopped . The pools were very dirty and the water was green ,the hot tubs jets did not work and were also dirty. Some guest were drinking in there and left their beer cans floating in the water. The rooms are very outdated and out of shape, the restroom handle was broken and the toilet sink had mildew. Not a clean place overall for being a resort and charging a resort fee. The kids room was out of service and that's the reason we chose this hotel for our kids to have time to unwind and play. Service was good but not recommending this place.

the pool was very diry the rooms under standard level of cleaness. we ended up booking some other place and check out after few hours. I would never recommemd this place.

Pool was dirty and ...which I got eye infection Room was dirty Water was dirty

N Palm Canyon Dr Palm Springs CA

Hotel highlights

  • Close to San Jacinto Mountains
  • Free in-room WiFi
  • Free parking
  • Outdoor pool

Located in Little Tuscany within a mile (2 km) of San Jacinto Mountains, Ivy Palm Resort is within a few miles (5 km) of other popular sights such as Palm Springs Convention Center. This 100-room motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

All 100 rooms feature free local calls and ironing boards. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries.


Property features

Ivy Palm Resort features an outdoor pool and laundry facilities. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area.

Room options

Standard Room, 1 King Bed, Balcony

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Pool View

1 King Bed | Sleeps 2

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Pool View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Ivy Palm Resort

Everyone (20) Couples (8) Family (12) Other (1)
2
Partner Couples Family

We stayed here in the past and everything was just fine. This time however our first room had bedbugs! We immediately called the front desk & they quickly changed us to another room, it was fine until the noise from the room beside us was unbearably loud so My husband called the front desk 2 times & also got dressed and went down to the lobby to complain, finally the noise stopped at about 3:AM! So they put us in a different room the second night which was a nice quiet room, but when i got up in the middle of the night to use the bathroom there were 4 baby coachroaches in there! I killed them but had the creeps the rest of the night. The staff however was great and they refunded our first night because of the sleepless first night. They went out of their way to be accommodating.

By , from Oregon on Mar 11, 2020

Review comment responded on Mar 13, 2020

Dear A.S. Sorry to hear your stay at the hotel was not what you expected and for any inconvenience. Glad to hear we were able to accommodate with the refund. Thank you for you honest feedback! Guest Relations Manager

4
Everyone

By on Feb 27, 2020

Review comment responded on Feb 28, 2020

Dear Guest: Thank you for your business and your honest feedback! Hope to see you soon! Guest Relations Manager

3
Friends

The property is run down carpets old beds it should be replaced but the staff was friendly and it was clean.

By on Feb 24, 2020

Review comment responded on Feb 25, 2020

Dear Guest: Thank you for your feedback! We are starting renovations/projects in the coming months and hope you will give us another chance. Thank you for the wonderful comment about our staff. Guest Relations Manager

4
Everyone

By on Dec 31, 2019

Review comment responded on Jan 1, 2020

Dear Guest: Thank you for taking the time to give us feedback. Hope to see you! Guest Relations Manager

2
Partner Couples

There was a live cockroach on the bathroom floor when we arrived. The person checking us in notified us that the bed was brand new, which was exciting… But it was basically the only piece of furniture in a room with messy carpet and stale smell.

By on Nov 19, 2019

Review comment responded on Nov 19, 2019

We are sorry that your stay was not what you expected. Thank you for your feedback. Hope you will give us another chance in the near future. Guest Relations Manager

5
Family

The free continental breakfast was a plus, we were not expecting it.

By on Nov 14, 2019

Review comment responded on Nov 15, 2019

Glad to hear you enjoyed your stay! Thank you for your feedback! Hope to see you soon!

5
Family with small children

View is awesome! Staff really nice and helpful. Breakfast ast is good and check out time is better

By on Oct 30, 2019

Review comment responded on Oct 30, 2019

Glad to hear you enjoyed your stay with us. Hope to soon you again. Guest Relations Manager

4
Partner Couples

Different from other hotels, breakfast varieties were limited

By on Oct 9, 2019

Review comment responded on Oct 11, 2019

Thank you for your feedback. Hope to see you soon! Guest Relations Manager

5
Friends

It provides for all the main necessities and it’s a beautiful property. The rooms were big spacious and clean. The location was great!

By , from Los Angeles on Sep 17, 2019

Review comment responded on Sep 19, 2019

Dear Ella: Thank you for your feedback. Glad to hear you enjoyed your stay with us. Thank you Guest Service Manager

4
Everyone

By on Sep 13, 2019

Review comment responded on Sep 14, 2019

Thank you for staying with us at the Ivy Palm.

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