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"The experience was amazing "

"A beautiful hotel with exceptional staff Very large room with huge balcony and good amenities eating around on half board a worthwhile option the access to premium lounge a bonus celebrated my birthday and everywhere we went the staff appeared to know and had balloons, cards and cake few small complaints had to pay for water with meals which I have not seen in any other 5* hotels the mini bar due to the type of room booked, should really have been included in a 5* hotel found if not ordering extras on the half board option, staff seemed less attentive. Noticed this in the steakhouse as the first visit was for my birthday and we added a number of items and staff were brilliant but on a return visit just ordering normal off the menu, the staff were more interested in other guests"

"Very professional and attentive staff, clean property and facilities. My suite was spacious and comfortable with excellent view towards the Palm. The Butler service was delightful for clothing pressing, ice refills, etc.. Lots of great nearby dining (we experienced Tresind Studio, 3 Michelin stars, wonderful experience. Plus lots of more casual dining options in the attached mall.) Overall terrific experience."