The Retreat Palm Dubai MGallery by Sofitel

5.0 star property
Luxury hotel on the beach, with outdoor pool
VIP Access

Choose dates to view prices

Photo gallery for The Retreat Palm Dubai MGallery by Sofitel

Exterior
Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
View from property
Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access | Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Palm Jumeirah, Dubai, Dubai, 0
  • Place, Palm Islands
    ‪1 min walk‬
  • Place, Aquaventure
    ‪6 min drive‬
  • Place, Burj Khalifa
    ‪32 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room with Balcony

8.0 out of 10
Very good
(11 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room with Balcony, Palm Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Sea view

Deluxe Room with Balcony, Partial Palm Sea View

7.8 out of 10
Good
(8 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Partial sea view

Premium Room with Balcony, Palm Sea View and Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Sea view

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Partial sea view

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Sea view

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Sea view

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About the neighborhood

Dubai

Located in Palm Jumeirah, The Retreat Palm Dubai MGallery by Sofitel is adjacent to Palm Islands and within a few miles (5 km) of Aquaventure. This 5-star hotel welcomes guests with 255 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Palm Islands - 1 min walk - 0.0 miles
  • Aquaventure - 6 min drive - 1.7 miles
  • Palm Jumeirah Mall - 13 min drive - 4.6 miles
  • Burj Khalifa - 32 min drive - 18.2 miles
  • Dubai Mall - 32 min drive - 18.8 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 7 min drive
  • Dubai Intl. Airport (DXB) - 44 min drive

Restaurants

  • ‪Cloud 22 - ‬5 min drive
  • ‪Nobu By The Beach - ‬5 min drive
  • ‪Starbucks / ستاربكس - ‬8 min drive
  • ‪Ariana’s Persian Kitchen - ‬5 min drive
  • ‪Estiatorio Milos Dubai - ‬5 min drive

About this property

The Retreat Palm Dubai MGallery by Sofitel

Luxury hotel on the beach, with outdoor pool
At The Retreat Palm Dubai MGallery by Sofitel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a gym, a sauna, and a rooftop terrace.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Balconies, minibars, and coffee makers are also standard. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rayya Wellness Centre. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 140 for adults and AED 70 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bait Al Nakhla
  • Chapters
  • Ripples
  • Vibe

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Motor boating
  • Outdoor padel court
  • Outdoor pool
  • Sauna
  • Snorkeling
  • Steam room
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at The Retreat Palm Dubai MGallery by Sofitel.

Property is also known as

Retreat Palm Dubai MGallery Sofitel Hotel
Retreat Palm MGallery Sofitel Hotel
Retreat Palm Dubai MGallery Sofitel
Retreat Palm MGallery Sofitel
Retreat Palm Dubai MGallery S
The Retreat Palm Dubai MGallery
The Retreat Palm Dubai MGallery by Sofitel Hotel
The Retreat Palm Dubai MGallery by Sofitel Dubai
The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

Frequently asked questions

Is free cancellation available at The Retreat Palm Dubai MGallery by Sofitel?

The Retreat Palm Dubai MGallery by Sofitel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Retreat Palm Dubai MGallery by Sofitel?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at The Retreat Palm Dubai MGallery by Sofitel on Feb 22, 2026 start from $176.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Retreat Palm Dubai MGallery by Sofitel?

This hotel is situated in Palm Jumeirah, just steps from Palm Islands. You'll also find Aquaventure and Lost Chambers Aquarium within a short drive.

Is parking available on site at The Retreat Palm Dubai MGallery by Sofitel?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at The Retreat Palm Dubai MGallery by Sofitel?

Rayya Wellness Centre is the hotel's spa and services include Swedish massages, Thai massages, detox wraps, and Ayurvedic treatments.

Does The Retreat Palm Dubai MGallery by Sofitel have a casino at the property?

No, The Retreat Palm Dubai MGallery by Sofitel doesn't have a casino.

Is there an indoor pool at The Retreat Palm Dubai MGallery by Sofitel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at The Retreat Palm Dubai MGallery by Sofitel?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a restaurant with al fresco dining, and a full-service spa.

Does The Retreat Palm Dubai MGallery by Sofitel have a hot tub?

Yes, this hotel has a spa tub.

Does The Retreat Palm Dubai MGallery by Sofitel have a restaurant that serves breakfast?

Yes, The Retreat Palm Dubai MGallery by Sofitel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Retreat Palm Dubai MGallery by Sofitel allow pets to stay for free?

No, pets and service animals aren't allowed at The Retreat Palm Dubai MGallery by Sofitel.

Does The Retreat Palm Dubai MGallery by Sofitel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The Retreat Palm Dubai MGallery by Sofitel?

The closest major airport to The Retreat Palm Dubai MGallery by Sofitel is Dubai Intl. Airport (DXB), which is 24.8 mi away (44 minutes by car). Another top airport is Al Maktoum Intl. Airport (DWC), which is around 17.6 mi away.

Are there rooms with balconies at The Retreat Palm Dubai MGallery by Sofitel?

Yes, every guestroom at The Retreat Palm Dubai MGallery by Sofitel comes with a balcony with some featuring ocean views.

The Retreat Palm Dubai MGallery by Sofitel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 328 out of 584 reviews
Rating 8 - Good. 150 out of 584 reviews
Rating 6 - Okay. 54 out of 584 reviews
Rating 4 - Poor. 25 out of 584 reviews
Rating 2 - Terrible. 27 out of 584 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

kanmani

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Seyedeh Negar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, pool was so clean and nice, beach area was clean. The only thing that could be better was the quality of food and friendliness of staffs at the bar by the pool
Stayed 9 nights in Oct 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay
Stayed 9 nights in Oct 2025

6/10 Okay

Jason

Disliked: Property conditions & facilities
Run down
Stayed 2 nights in Oct 2025

10/10 Excellent

Mariana

Stayed 15 nights in Sep 2025

10/10 Excellent

Nataliya

Stayed 6 nights in Sep 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, will be booking again when I come next year... Staff are polite and very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zoren

Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Sep 2025

8/10 Good

G

Traveled with family
Liked: Cleanliness, staff & service
Great location Friendly staff
Stayed 6 nights in Aug 2025

10/10 Excellent

MWail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful throughout the stay. My wife and i would definitely stay here again.
Stayed 4 nights in Aug 2025

10/10 Excellent

ARPITA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent in all part, best staff ever came across, always there to help even go further to help, room cleaner where best in every way. I would love to go back again and again. throughout the stay every day rooms are fresh and clean. I would recommend to any one who want good experience.
Stayed 6 nights in Aug 2025

6/10 Okay

glenn

Liked: Cleanliness, staff & service, property conditions & facilities
I had 1/2 board package. If you want a cup of tea (tea bag and hot water) with your lunch or dinner, you get slugged $9AUD. Coffee and tea is not included. Absolute gouge. Will never stay there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

zerui

Liked: Cleanliness, staff & service, property conditions & facilities
It is far beyond my expectation.
Stayed 1 night in Aug 2025

4/10 Poor

Mobashir

Stayed 14 nights in Jul 2025

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I love, but the most the massages
Stayed 6 nights in Jul 2025

10/10 Excellent

Sarah Louise, Devizes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Quiet and great facilities. All staff were great! Will be back!
Stayed 5 nights in Jul 2025

10/10 Excellent

VALMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Really amazing staff
Stayed 11 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

abdulrahman

Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay here

Amazing stay. Great customer service. Food and drinks on point. Balinese massage was perfect. My usual staycation hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

John Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and unwind on the private beach. Excellent choice of food in the buffet. We had breakfast and lunch all very very good. A little out and away from the main parts of Dubai on the Palm, however its really easy to travel by taxi to the main attractions. Only around £9 one way to the Dubai Marina Mall and around £18 one way to the Dubai Mall. Makes it a great place to stay. This time of year the breeze made the temperature bareable and with the addition of the cooler swimming pool you can certainly cope with the heat. All the staff go out of their way to help you.
Stayed 5 nights in Jun 2025

10/10 Excellent

Subin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel . Super friendly staff
Stayed 3 nights in Jun 2025