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The Retreat Palm Dubai MGallery by Sofitel

5.0 star property
Beachfront hotel with 2 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for The Retreat Palm Dubai MGallery by Sofitel

On the beach, sun loungers, beach umbrellas, beach towels
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Sundeck
Interior entrance
Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access | Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Room service

Explore the area

View in a map
Palm Jumeirah, Dubai, Dubai, 0
  • Place, Aquaventure
    ‪5 min drive‬
  • Place, Souk Madinat Jumeirah
    ‪22 min drive‬
  • Place, Burj Al Arab
    ‪23 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room with Balcony

7.8 out of 10
Good
(10 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Balcony, Palm Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room with Balcony, Palm Sea View

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Balcony, Partial Palm Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room with Balcony, Partial Palm Sea View

7.8 out of 10
Good
(8 reviews)
  • 377 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room with Balcony, Palm Sea View and Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room with Balcony, Palm Sea View and Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

  • 861 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

  • 807 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Dubai

Located in Palm Jumeirah, The Retreat Palm Dubai MGallery by Sofitel is adjacent to Palm Islands and within 2 miles (3 km) of Aquaventure. This 5-star hotel welcomes guests with 255 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Aquaventure - 5 min drive - 1.7 miles
  • Marina Beach - 20 min drive - 8.3 miles
  • Souk Madinat Jumeirah - 22 min drive - 9.3 miles
  • Wild Wadi Water Park - 22 min drive - 9.9 miles
  • Burj Al Arab - 23 min drive - 10.1 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 6 min drive
  • Dubai Intl. Airport (DXB) - 43 min drive

Restaurants

  • ‪Cloud 22 - ‬4 min drive
  • ‪Nobu By The Beach - ‬4 min drive
  • ‪Elements - ‬4 min drive
  • ‪Starbucks / ستاربكس - ‬6 min drive
  • ‪Ariana’s Persian Kitchen - ‬4 min drive

About this property

The Retreat Palm Dubai MGallery by Sofitel

Beachfront hotel with 2 restaurants and a full-service spa
At The Retreat Palm Dubai MGallery by Sofitel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach hotel include a gym, a sauna, and a rooftop terrace.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Balconies, minibars, and coffee makers are also standard. Housekeeping is available on request.
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rayya Wellness Centre. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 140 for adults and AED 70 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bait Al Nakhla
  • Chapters
  • Ripples
  • Vibe

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1999
  • New Year's Eve (December 31) Gala Dinner per child: AED 1199 (up to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at The Retreat Palm Dubai MGallery by Sofitel.

Property is also known as

Retreat Palm Dubai MGallery Sofitel Hotel
Retreat Palm MGallery Sofitel Hotel
Retreat Palm Dubai MGallery Sofitel
Retreat Palm MGallery Sofitel
Retreat Palm Dubai MGallery S
The Retreat Palm Dubai MGallery
The Retreat Palm Dubai MGallery by Sofitel Hotel
The Retreat Palm Dubai MGallery by Sofitel Dubai
The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

Frequently asked questions

Is free cancellation available at The Retreat Palm Dubai MGallery by Sofitel?

The Retreat Palm Dubai MGallery by Sofitel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Retreat Palm Dubai MGallery by Sofitel?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at The Retreat Palm Dubai MGallery by Sofitel on Nov 11, 2025 start from $235.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Retreat Palm Dubai MGallery by Sofitel?

This hotel is situated in Palm Jumeirah, just steps from Palm Islands. You'll also find Aquaventure and Lost Chambers Aquarium within a short drive.

Is there parking available at The Retreat Palm Dubai MGallery by Sofitel?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at The Retreat Palm Dubai MGallery by Sofitel?

Rayya Wellness Centre is the hotel's spa and services include Swedish massages, deep-tissue massages, body wraps, and Ayurvedic treatments.

Does The Retreat Palm Dubai MGallery by Sofitel have a casino at the property?

No, The Retreat Palm Dubai MGallery by Sofitel doesn't have a casino.

Is there an indoor pool at The Retreat Palm Dubai MGallery by Sofitel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is The Retreat Palm Dubai MGallery by Sofitel a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a restaurant with al fresco dining, and a full-service spa.

Does The Retreat Palm Dubai MGallery by Sofitel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Retreat Palm Dubai MGallery by Sofitel have a restaurant that serves breakfast?

Yes, The Retreat Palm Dubai MGallery by Sofitel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Retreat Palm Dubai MGallery by Sofitel allow pets to stay for free?

No, pets and service animals aren't allowed at The Retreat Palm Dubai MGallery by Sofitel.

Does The Retreat Palm Dubai MGallery by Sofitel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The Retreat Palm Dubai MGallery by Sofitel?

The closest major airport to The Retreat Palm Dubai MGallery by Sofitel is Dubai Intl. Airport (DXB), which is 24.4 mi away (43 minutes by car). Another top airport is Al Maktoum Intl. Airport (DWC), which is around 17.6 mi away.

Are there rooms with balconies that I can book at The Retreat Palm Dubai MGallery by Sofitel?

Yes, every guestroom at The Retreat Palm Dubai MGallery by Sofitel comes with a balcony with some featuring ocean views.

Reviews

The Retreat Palm Dubai MGallery by Sofitel Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 315 out of 566 reviews
Rating 8 - Good. 148 out of 566 reviews
Rating 6 - Okay. 52 out of 566 reviews
Rating 4 - Poor. 24 out of 566 reviews
Rating 2 - Terrible. 27 out of 566 reviews

Reviews

10/10 Excellent

Sarah Louise, Devizes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Quiet and great facilities. All staff were great! Will be back!
Stayed 5 nights in Jul 2025

10/10 Excellent

VALMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Really amazing staff
Stayed 11 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

abdulrahman

Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay here

Amazing stay. Great customer service. Food and drinks on point. Balinese massage was perfect. My usual staycation hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

John Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and unwind on the private beach. Excellent choice of food in the buffet. We had breakfast and lunch all very very good. A little out and away from the main parts of Dubai on the Palm, however its really easy to travel by taxi to the main attractions. Only around £9 one way to the Dubai Marina Mall and around £18 one way to the Dubai Mall. Makes it a great place to stay. This time of year the breeze made the temperature bareable and with the addition of the cooler swimming pool you can certainly cope with the heat. All the staff go out of their way to help you.
Stayed 5 nights in Jun 2025

10/10 Excellent

Subin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel . Super friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Nasimbek

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is exceptional, boasting a beautiful setting and excellent ambiance. My family and I thoroughly enjoyed our stay, with the children particularly captivated by the amenities. The swimming pool, beach, and palm-tree views were truly outstanding. Thank you guys! Chris, Timothy, doormans, kitchen assistants --> you guys are awasome! And especially, the staff who helped and played with my 3 years son in the kids swimming pool (I apologise that can't remember his name) You guys are so helpful and friendly!!! Thank you for everything and we hope will stay here again!!!
Stayed 2 nights in May 2025

10/10 Excellent

Suriya Ghulam

Liked: Cleanliness, property conditions & facilities
The hotel provided excellent accommodation, food, beach and pool facilties. The hotel was easily accessible by taxi to get to any place. It also provided free shuttle to Emirates Mall. Staff were friendly and courteous. Helpline gave advice or assistance immediately.
Sunrise from the balcony.
Stayed 6 nights in May 2025

10/10 Excellent

Alexandra

Stayed 1 night in May 2025

2/10 Terrible

Majed

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had a very horrible experience the room that they gave had NO AC working and i kept telling the reception about the problem NO ONE CAME TO MY ROOM TO FIX IT FOR TWO DAYS ! And on the third day they changed my room to a lower standard room ( THEY DOWNGRADED MY ROOM) and on top of that the other room was also hot …! And i was on a business trip and I needed to rest at night because i have early morning meetings!
Stayed 3 nights in May 2025

10/10 Excellent

Oussama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely perfect stay at this hotel. From the moment I arrived, everything exceeded my expectations. The staff were incredibly kind and welcoming—special thanks to Ghizlane and Amjad for going above and beyond to make my stay memorable. The food was delicious with plenty of variety, and the room was spotless and very comfortable. I couldn’t have asked for a better experience. Highly recommended!
Stayed 11 nights in May 2025

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Ramjeet Kaur

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was nice. Unfortunately there was on-going construction in the space opposite the hotel which mean sleep was disturbed on a few of the days, however the staff did offer other rooms during the stay, but the hassle of packing and unpacking again meant that the offer couldnt be taken up, plus the room spec was different to the booked rooms. We booked half board, the food service was generally ok, however with certain dietary requirements it took a lot of effort for our needs ro be understood by the service staff/management. This wasnt shared with the chef's in appropriate time, so we ended up asking and re-asking for the same requirements on most days- that made the experience less positive. The chef Gurpreet Kaur did prepare evening dishes to our needs and her food was delicious. The pastry chef did finally prepare pastries for us for breakfast, but almost half way into the stay which was a shame, although they tasted delicious- the egg-free pastry should be a regular feature. It was a shame that some chefs said they couldnt prepare it first, then within the hour they did... The spa facilities were fairly nice (sauna, steam room, and shower/changing facilities with lockers for valuables). Some spa/salon services being promoted were not available when enquired about, due to staff, so that wasn't as positive. Without the construction, the sea view would be wonderful, and the view of the skyline from the is lovely in the early mornings.
Stayed 7 nights in Mar 2025

8/10 Good

Lila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, attentive staff. They were really willing to help us with a late check out so we could attend Juma prayers. The suite room was incredibly spacious and there was a variety of food options for breakfast. We would definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

SHIRRINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
he hotel itself was absolutely beautiful, and the service was excellent—friendly, professional, and faultless throughout our stay. There was some building work going on in the surrounding area, so we did hear some construction noise, but this is understandably outside the hotel’s control. One important point to note: the hotel is a dry hotel, meaning no alcohol is served on-site - meaning had to go to near by hotel for an evening drink This wasn’t made clear when booking through Expedia, and I couldn’t find any mention of it on the listing. I believe this should be stated more clearly to help guests set their expectations. Otherwise, a lovely stay overall.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bev

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 6 nights in Apr 2025

8/10 Good

Peyman

Stayed 4 nights in Apr 2025

10/10 Excellent

Caesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and service. Very friendly and accommodating
Stayed 10 nights in Mar 2025

10/10 Excellent

Charmian

Stayed 3 nights in Mar 2025

10/10 Excellent

ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there to find a building site facing our room and the started working around 7am which was very annoying.. they did swap our room to the beach side .. bear in mind this building work has just started and may go on for sometime. Quite surprised to be charged for ice to my room should be free . Breakfast very good and beach food excellent as well..
Stayed 10 nights in Mar 2025

8/10 Good

Pinki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Tomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Hayley, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location - note, there is construction working going on at the front of the property at the moment, so recommend getting a Jumeirah Palm view room at the back of the property. Great facilities, spacious rooms and the staff go above and beyond to meet your requests and needs. Highly recommend.
Stayed 4 nights in Mar 2025

4/10 Poor

Ashly

Stayed 10 nights in Feb 2025