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Sofitel Dubai The Palm Resort & Spa

5.0 out of 5.0

Recent guest reviews

Nice hotel close to the beach And good chattel to the mall

Great staff, beautiful views, excellent food, wonderful private beach

It ‘s nice place on a beach. We enjoyed a lot. Great service and great staff. Good food

We expected a bit more an an intimate feeling, we were surprised to see such a small reception in such a large hotel. Then to have a convention of 500 plastic surgeons jamming the restaurants, lobby and terraces was simply not pleasing at all. We were wondering what a hotel located directly on the beach was trying to be exactly if not a beach hotel. They are a luxury hotel but have a club hotel feeling with 7 restaurants and a a huge complex with long stay apartments, a few villas and such. The hotel is far from everything, nowhere to go but there, which is comparatively expensive. We paid double in the restaurant in the hotel and we did at the Burj Khalifa, which was surprising. The air conditioning put out moisture which made it hard for me to breath so that the room was always moist and uncomfortable but we were always so tired we opened the door and sweated it out. We LOVED the staff, just way to may to name but the two that really stick out for always being there and always smiling were Hassan who helped us with out plane tickets and reservations, he was on the stands across from the reception and Soliman from the reception, both exceptional! In the end it was a relaxing stay, a bit pricey to eat 3 means a day, for two you always spend about 70 USD minimum per meal, including breakfast. That is 210 USD a day on top of the room charge. The gym was excellent by the way!

My wife and I spent 7 days here and all of them were exceptional! The staff is great, the atmosphere is welcoming and the restaurants are fantastic! My only small complaint would be the lack of towel racks in the bathroom ( there are none) and the free internet is not good.

Great vacation by staying at Sofitel. The staff and room service was on the point.

Everything was amazing from the food to the staff I will definitely be staying there the next time we return to Dubai!!

Excellent hotel. Polynesian theme. My wife and I had a great time here. Only bad thing was that it was during Ramadan. No alcohol until 8:00 PM and it is the hottest time in Dubai. Meals were quite expensive at any of the restaurants and the quality and selection of the food is not worth what you pay for. I recommend eating out. You can get better meals elsewhere for better price. Other than that the hotel is great very luxurious. Staff is very professional and dedicated. Gym has up to date machines and basics if you don't want to miss out on your workouts. Just don't go during Ramadan.

If you want to avoid mass crowded place, and want a nice luxury resort- This is the place to be. We enjoyed the resort. The staff is very friendly and will help you all the way.

This hotel is one of the best I have stayed in (among hundreds I visited in the last 30 years). It is luxurious and beautifully decorated, the atmosphere is peaceful and quiet, even romantic, the location is amazing, the rooms are spacious, super comfortable, clean and original, the restaurants offer many variety of delicious food, and all the staff has been extremely kind, friendly and helpful at any time. I must say it has been much beyond what I expected from a 5 star hotel: feeling well, I mean no hustle, nothing missing, smooth life, just no worries at all during the whole stay. I wish we could have stayed longer...

It has perfact amenties like pool and inside restaurantes. You can take rest all the time only this hotel. good pool and beach, restaurant, view

Everything was fantastic. Room, food, pool, staff and price. I would highly recommend this hotel if you're visting Dubai

Fantastic buffet, great amenities, great beach. Sea-view villas are spectacular. Close to the Atlantis hotel and Aquadventures Park. Family-friendly.

The new Sofitel on Palm Jumeirah is an amazing beachfront property, with several pools, restaurants, and types of rooms (standard, apartment, etc.) The staff does work hard to make it a pleasant stay, but given that when we went it had only been open a month, there were some small but noticeable flaws. The room, which had a magnificent tub and view, had some lint and hair in the corners. Because of the size of the property, staff were often slow to respond to requests (over 30 minutes to bring additional blankets e.g.) These are nitpicking and don't detract from the overall beauty of the place much, but when a property is charging $400+ a night at minimum, the expectations rise accordingly. But on the positive, the beach is excellent, and the waterfront walk away is amazing, and only 15 minutes from Dubai proper. Keep an eye out on deals for this property.

East Crescent Road Dubai

Hotel highlights

  • Close to Aquaventure
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Palm Jumeirah, Sofitel Dubai The Palm Resort & Spa is 1.1 mi (1.7 km) from Aquaventure. This 361-room, 5-star resort has 4 indoor and 2 outdoor pools, along with a private beach.


Dining

There are multiple options for onsite dining with 7 restaurants, including Manava, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Guests can expect to find free WiFi and 40-inch a flat-screen TV with satellite channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a balcony, an iPod dock, and a minibar.


Property features

Sofitel Dubai The Palm Resort & Spa features a private beach, a marina, and a full-service spa. There's free valet parking, and an airport shuttle (available 24 hours) for AED 350 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include 4 indoor pools, 2 outdoor pools, and a children's pool.

Room options

Suite (Living room)

King 1 | Sleeps 4

Luxury Room, View (Private Beach access, Palm View)

King 1 | Sleeps 3

Junior Suite, Sea View

King 1 | Sleeps 4

Junior Suite

King 1 | Sleeps 4

Guest reviews for Sofitel Dubai The Palm Resort & Spa

Everyone (8) Couples (3) Family (3) Friends (1)
5
Everyone

By on May 18, 2019

Review comment responded on May 19, 2019

Dear Valued Guest, Warm greetings from Sofitel The Palm Dubai! Thank you for taking the time to share your rating following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and our products and services were up to your standards and expectations. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely, Guest Experience Team Sofitel The Palm, Dubai

5
Everyone

Nice hotel close to the beach And good chattel to the mall

By on Nov 30, 2018

Review comment responded on Dec 3, 2018

Dear Valued Guest, Warm greetings from Sofitel The Palm Dubai! Thank you for giving us excellent rating on Expedia. We are extremely happy to learn that you have enjoyed your overall experience and that our products, facilities, and the services provided were to your standards and expectations. We look forward to welcoming you back in Sofitel The Palm, Dubai. Sincerely, Guest Experience Team Sofitel The Palm Dubai

5
Everyone

Great staff, beautiful views, excellent food, wonderful private beach

By on Nov 27, 2018

Review comment responded on Dec 3, 2018

Dear Valued Guest, Warm greetings from Sofitel The Palm Dubai! Thank you for giving us excellent rating on Expedia. We are extremely happy to learn that you have enjoyed your overall experience and that our products, facilities, and the services provided were to your standards and expectations. We look forward to welcoming you back in Sofitel The Palm, Dubai. Sincerely, Guest Experience Team Sofitel The Palm Dubai

5
Everyone

It ‘s nice place on a beach. We enjoyed a lot. Great service and great staff. Good food

By on Sep 26, 2018

Review comment responded on Sep 26, 2018

Dear Valued Guest, Thank you for giving us excellent feedback on Expedia. We are extremely happy to learn that you had an amazing stay with us and that you enjoyed all of our facilities and the services provided. We look forward to welcoming you back in Sofitel The Palm, Dubai for another Magnifique stay. Sincerely, Guest Experience Team Sofitel The Palm Dubai

4

very large grounds, not the intimate feeling

Everyone

We expected a bit more an an intimate feeling, we were surprised to see such a small reception in such a large hotel. Then to have a convention of 500 plastic surgeons jamming the restaurants, lobby and terraces was simply not pleasing at all. We were wondering what a hotel located directly on the beach was trying to be exactly if not a beach hotel. They are a luxury hotel but have a club hotel feeling with 7 restaurants and a a huge complex with long stay apartments, a few villas and such. The hotel is far from everything, nowhere to go but there, which is comparatively expensive. We paid double in the restaurant in the hotel and we did at the Burj Khalifa, which was surprising. The air conditioning put out moisture which made it hard for me to breath so that the room was always moist and uncomfortable but we were always so tired we opened the door and sweated it out. We LOVED the staff, just way to may to name but the two that really stick out for always being there and always smiling were Hassan who helped us with out plane tickets and reservations, he was on the stands across from the reception and Soliman from the reception, both exceptional! In the end it was a relaxing stay, a bit pricey to eat 3 means a day, for two you always spend about 70 USD minimum per meal, including breakfast. That is 210 USD a day on top of the room charge. The gym was excellent by the way!

By on Mar 19, 2018

5

great hotel with a private beach

Everyone

My wife and I spent 7 days here and all of them were exceptional! The staff is great, the atmosphere is welcoming and the restaurants are fantastic! My only small complaint would be the lack of towel racks in the bathroom ( there are none) and the free internet is not good.

By , from Albuquerque, NM on Feb 7, 2018

5
Everyone

Great vacation by staying at Sofitel. The staff and room service was on the point.

By on Feb 27, 2017

Review comment responded on Mar 22, 2017

Dear Guest, Thank you for giving us excellent feedback on Expedia. We are extremely happy to learn you enjoyed all of our facilities and the service provided. We look forward to welcoming you back in Sofitel The Palm, Dubai.

5

best affordable hotel!

Everyone

Everything was amazing from the food to the staff I will definitely be staying there the next time we return to Dubai!!

By on Jun 1, 2016

5

great place for a couple's retreat

Couples

Excellent hotel. Polynesian theme. My wife and I had a great time here. Only bad thing was that it was during Ramadan. No alcohol until 8:00 PM and it is the hottest time in Dubai. Meals were quite expensive at any of the restaurants and the quality and selection of the food is not worth what you pay for. I recommend eating out. You can get better meals elsewhere for better price. Other than that the hotel is great very luxurious. Staff is very professional and dedicated. Gym has up to date machines and basics if you don't want to miss out on your workouts. Just don't go during Ramadan.

By on Jul 16, 2015

4

nice resort with lot of activities

Families

If you want to avoid mass crowded place, and want a nice luxury resort- This is the place to be. We enjoyed the resort. The staff is very friendly and will help you all the way.

By on Mar 14, 2015

Sofitel Dubai The Palm Resort & Spa

East Crescent Road, Dubai, 55558