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Recent guest reviews

everything excellent

Best place

,everything is excellent, comfortable, gorgeous facility, clean, good service.

Location was great. In the beach.dowtown only 30 minutes away! Just wished they had an all inclusive option.otherwise great stay

Nice hotel close to the beach And good chattel to the mall

Great staff, beautiful views, excellent food, wonderful private beach

It ‘s nice place on a beach. We enjoyed a lot. Great service and great staff. Good food

We expected a bit more an an intimate feeling, we were surprised to see such a small reception in such a large hotel. Then to have a convention of 500 plastic surgeons jamming the restaurants, lobby and terraces was simply not pleasing at all. We were wondering what a hotel located directly on the beach was trying to be exactly if not a beach hotel. They are a luxury hotel but have a club hotel feeling with 7 restaurants and a a huge complex with long stay apartments, a few villas and such. The hotel is far from everything, nowhere to go but there, which is comparatively expensive. We paid double in the restaurant in the hotel and we did at the Burj Khalifa, which was surprising. The air conditioning put out moisture which made it hard for me to breath so that the room was always moist and uncomfortable but we were always so tired we opened the door and sweated it out. We LOVED the staff, just way to may to name but the two that really stick out for always being there and always smiling were Hassan who helped us with out plane tickets and reservations, he was on the stands across from the reception and Soliman from the reception, both exceptional! In the end it was a relaxing stay, a bit pricey to eat 3 means a day, for two you always spend about 70 USD minimum per meal, including breakfast. That is 210 USD a day on top of the room charge. The gym was excellent by the way!

My wife and I spent 7 days here and all of them were exceptional! The staff is great, the atmosphere is welcoming and the restaurants are fantastic! My only small complaint would be the lack of towel racks in the bathroom ( there are none) and the free internet is not good.

East Crescent Road Dubai

Hotel highlights

  • Close to Aquaventure
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Palm Jumeirah, Sofitel Dubai The Palm Resort & Spa is 1.2 mi (1.9 km) from Aquaventure. This 361-room, 5-star resort welcomes business and leisure travelers with 2 indoor and 6 outdoor pools and a private beach.


Dining

There are multiple options for onsite dining with 7 restaurants, including Manava, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All of Sofitel Dubai The Palm Resort & Spa's 361 soundproofed rooms provide balconies, iPod docks, and minibars. Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, ironing boards, and desks are also available.


Property features

Sofitel Dubai The Palm Resort & Spa features a private beach, a marina, and a full-service spa. There's free valet parking, and an airport shuttle (available 24 hours) for AED 350 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach resort include 2 indoor pools, 6 outdoor pools, and a children's pool.

Room options

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access (Beach)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access (Beach)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Luxury Room, 1 King Bed, Balcony, Sea View

1 King Bed | Sleeps 3

Guest reviews for Sofitel Dubai The Palm Resort & Spa

Everyone (6) Couples (1) Family (3)
5
Family

everything excellent

By on May 21, 2021

Review comment responded on May 24, 2021

Dear Guest, Warm greetings from Sofitel Dubai The Palm! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and our products and services were up to your standards. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely, Guest Relation Team Sofitel Dubai The Palm

5
Family

Best place

By on May 21, 2021

Review comment responded on May 24, 2021

Dear Guest, Warm greetings from Sofitel Dubai The Palm! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and our products and services were up to your standards. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely, Guest Relation Team Sofitel Dubai The Palm

5
Family

,everything is excellent, comfortable, gorgeous facility, clean, good service.

By on Jan 22, 2020

Review comment responded on Jan 22, 2020

Dear Valued Guest, We thank you so much for your wonderful comments! Words are not enough to express to you our gratitude for all these compliments regarding the service you experienced. Be assured that we have shared your feedback with all the team. Thank you so much for your recommendation and we look forward for your next visit.

5
Partner Couples

Location was great. In the beach.dowtown only 30 minutes away! Just wished they had an all inclusive option.otherwise great stay

By on Jun 25, 2019

Review comment responded on Jun 28, 2019

Dear Valued Guest, Warm greetings from Sofitel The Palm Dubai! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and our services were up to your standards. Your feedback is very important to us and your comments have been shared with the concerned departments in order to better serve our guests in the near future. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely, Itziar Garcia Guest Relations Manager - Sofitel The Palm, Dubai

5
Everyone

By on May 18, 2019

Review comment responded on May 19, 2019

Dear Valued Guest, Warm greetings from Sofitel The Palm Dubai! Thank you for taking the time to share your rating following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and our products and services were up to your standards and expectations. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely, Guest Experience Team Sofitel The Palm, Dubai

5
Everyone

Nice hotel close to the beach And good chattel to the mall

By on Nov 30, 2018

Review comment responded on Dec 3, 2018

Dear Valued Guest, Warm greetings from Sofitel The Palm Dubai! Thank you for giving us excellent rating on Expedia. We are extremely happy to learn that you have enjoyed your overall experience and that our products, facilities, and the services provided were to your standards and expectations. We look forward to welcoming you back in Sofitel The Palm, Dubai. Sincerely, Guest Experience Team Sofitel The Palm Dubai

5
Everyone

Great staff, beautiful views, excellent food, wonderful private beach

By on Nov 27, 2018

Review comment responded on Dec 3, 2018

Dear Valued Guest, Warm greetings from Sofitel The Palm Dubai! Thank you for giving us excellent rating on Expedia. We are extremely happy to learn that you have enjoyed your overall experience and that our products, facilities, and the services provided were to your standards and expectations. We look forward to welcoming you back in Sofitel The Palm, Dubai. Sincerely, Guest Experience Team Sofitel The Palm Dubai

5
Everyone

It ‘s nice place on a beach. We enjoyed a lot. Great service and great staff. Good food

By on Sep 26, 2018

Review comment responded on Sep 26, 2018

Dear Valued Guest, Thank you for giving us excellent feedback on Expedia. We are extremely happy to learn that you had an amazing stay with us and that you enjoyed all of our facilities and the services provided. We look forward to welcoming you back in Sofitel The Palm, Dubai for another Magnifique stay. Sincerely, Guest Experience Team Sofitel The Palm Dubai

4

very large grounds, not the intimate feeling

Everyone

We expected a bit more an an intimate feeling, we were surprised to see such a small reception in such a large hotel. Then to have a convention of 500 plastic surgeons jamming the restaurants, lobby and terraces was simply not pleasing at all. We were wondering what a hotel located directly on the beach was trying to be exactly if not a beach hotel. They are a luxury hotel but have a club hotel feeling with 7 restaurants and a a huge complex with long stay apartments, a few villas and such. The hotel is far from everything, nowhere to go but there, which is comparatively expensive. We paid double in the restaurant in the hotel and we did at the Burj Khalifa, which was surprising. The air conditioning put out moisture which made it hard for me to breath so that the room was always moist and uncomfortable but we were always so tired we opened the door and sweated it out. We LOVED the staff, just way to may to name but the two that really stick out for always being there and always smiling were Hassan who helped us with out plane tickets and reservations, he was on the stands across from the reception and Soliman from the reception, both exceptional! In the end it was a relaxing stay, a bit pricey to eat 3 means a day, for two you always spend about 70 USD minimum per meal, including breakfast. That is 210 USD a day on top of the room charge. The gym was excellent by the way!

By on Mar 19, 2018

5

great hotel with a private beach

Everyone

My wife and I spent 7 days here and all of them were exceptional! The staff is great, the atmosphere is welcoming and the restaurants are fantastic! My only small complaint would be the lack of towel racks in the bathroom ( there are none) and the free internet is not good.

By , from Albuquerque, NM on Feb 7, 2018

Sofitel Dubai The Palm Resort & Spa

East Crescent Road, Dubai, 55558
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