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Sofitel Dubai The Palm Resort & Spa

5.0 out of 5.0

Recent guest reviews

The staff and service at this wonderful hotel is amazing. Especially Chandra, Caroline and Lucia stole our hearts with friendly and genuine smiles every day. The hotel has good amenities, the rooms are spacious and the palm view is preferred.

My husband and me already visited Sofitel last year for a weekend and we had a great time. The standard room was huge, the design amazing and the bed so comfortable! The resort has also a big and nice swimming pool and lots of restaurants and amenities. The staff is very good and friendly. This year we decided to have our wedding Party here and it was FANTASTIC. Everything was set to be perfect!! One of the best day of my life. We got also complimentary stay in the beach suite which is something hard to describe. SO beautiful!!!!!!

My wife and I booked a suite for two nights which had a marvelous view over the pool and sea. The room was very spacious and beautifully designed, with all comforts and luxury we could wish for. We appreciated especially the silence - there is no traffic passing by, no loud music, no contact sounds from other visitors, nothing at all! The service was marvelous, we really felt pampered.

I have nothing negative to say. Hotel is as good as it looks. Customer service is outstanding. When checking in a large deposit is required of around 3500 dirhams. A credit card can be used and it is refunded when you check out or they can deduct any bill from the deposit. The palm view room was beautiful and very big. The bathroom is very large with a large deep bath and rainfall shower. Elemis shampoo, conditioner, shower gel and body lotion are provided and replaced as needed. Cotton wool pads, cotton buds, shower caps and tissues also provided. English breakfast, Earl Grey and peppermint tea bags plus Nescafe coffee and decaff coffee provided. The hotel leave 4 bottles of water per day in your room free of charge. Lovely robes, towels and slippers. Queens size bed, very comfortable and comfortable cushions. Large tv with a wide selection of channels. Bose radio great. Hairdryer in the room however I would recommend taking your own if you prefer a powerful dryer. Rooms are very quiet. Balcony has 2 comfortable chairs. Food is great, buffet resturant available or you can book a table with a set menu and table service. Half board was a good choice and you can eat in all the restaurants from the set menu which offers a few choices for each course. You can have an allowance per person half board if you want to eat in the A La carte resturant. If half board breakfast and evening meal included however you can swap your evening meal for lunch if preferred. Drinks with your meal are not included. Alcohol is expensive but expected. Cabanas can be rented on the beach for 400 dirhams per day for 2 people however book in advance when you arrive because they are popular. The cabana has comfortable loungers bean bags and also loungers in front of the cabana if you want to spend time in the sun. Bose music system provided, you can connect a phone or an Mp3 to play your own music. You also get 4 bottles of water, 4 soft drinks, fruit platter, nuts and 123 dirhams toward food and drink. Alternatively loungers on the beach are free and towels are available. A lifeguard is on duty daily. You can't use the beach until 9am when the lifeguard is on duty. Staff are very friendly and professional. Consierge is the best I've ever experienced. Taxis are available when you need one and relatively cheap to get about. There is a shuttle bus daily from the hotel to 3 destinations at set times of the day. You can walk to the Atlantis if you don't mind a walk. It takes about 15 minutes but it's a nice walk with a sea view, otherwise hop in a taxi. The hotel is beautiful, it has a very relaxed atmosphere and you feel very welcome and a valued guest. I wouldn't hesitate to return and recommend the Sofitel. The best customer service I've experienced and the hotel outstanding.

Stayed as a couple, as soon as we arrived service was of the highest level. Took our bags ushered to check in, tour of the hotel, an overall great welcome. Room surpassed all expectations, great size, huge bathroom fantastic! Beach - Amazing (Guys at the Cabana are beyond helpful, find you beds and make sure you are fully catered for!) Pool area is fantastic too, clean and big. Laguna Lounge - my favourite, great views, perfect shisha (Shisha Guy is so polite) Overall: First time in Dubai, perfect place and perfect hotel and so glad I picked Sofitel on the Palm

Stayed here for a a few days after returning from China. I have stayed at dozens of top Dubai hotels over the years so my expectations were of an average standard resort. It lived up to the Sofitel brand, our room was not ready when we arrived at 8.00am in the morning. Not a big surprise, but a temporary room made available, such a nice touch. The half board dinning plan was excellent. This resort without hesitation will definitely be a consideration if we use Dubai as a stopover on our next trip.

I really love Dubai and this was our third stay in 18months. Last year we stayed Sofitel Jumeirah and this hotel is so much nicer. This hotel is very pretty and more like a resort with plenty of really nice restaurants which we dined at , our favourite Moana being the seafood and also the Friday brunch here was really good Also as well of some really nice pools it has a large private beach which I had no problem getting a bed close to the sea every day . The room was pleasant enough booked a sea view but was more of a side view but didn’t spend much time there anyway. We spent 8 nights here and were really pleased we booked lounge access ( although not as good as Grosvenor House ) really nice having a drink nibbles before dinner but they should add cocktails. Worth a visit as it’s just next door at the Atlantis is the Ossiano restaurant voted most romantic restaurant in Dubai a newer version of the under water restaurant a the Burj Al Arab. Beautiful meal very romantic ( and expensive) and we saw a marriage proposal which was fab❤️ So great place if your thinking about it? This is a lovely 5 star resort and the staff really make this resort special and I would definitely recommend it and hopefully one day be back. Thank you Sofitel the Palm

Thumbs up! ✨ It was my second time to stay in Sofitel The Palm Dubai, they never failed me with their quality of service, good amenities, taste of food, and especially the Over looking view from our balcony💯❤️ If you are looking for relaxation, luxurious hotel, Approachable staffs, best service, Im telling you you’ll never go wrong with Sofitel The Palm Dubai ✨ and if you are an sushi addict like me, Moana Restuarant is MUST TRY for you “best sushi you’ve ever had “❤️

This was our first time to Dubai and we loved it, but this was only possible because of the staff and hotel facilities at the Sofitel The Palm. We arrived really early, at around 10am, and knew we'd have to wait for our round but to our surprise only waited 70 minutes. The room, our Junior Suite, was amazing. It overlooked the hotels private beach and had a huge outside space, which we didn't really take advantage of unfortunately. The room was spacious, the bed was heavenly and extremely clean. Breakfast, although buffet style, offered some to suit every pallet. The Porterhouse Steakhouse restaurant was excellent and the staff really couldn't do enough for you. TIP : on half board you get a 110 daily allowance per person, which doesn't sound like a lot but every restaurant offers a 3 course set menu to cover your dinner or lunch. I would highly recommend this hotel

This is our 2nd time in Dubai could of gone to another hotel but this exceeded last times visit. Great location, excellent food we ate at the porter house every night they aim to please i have allergies the chef would cook especially for me. Nothing was to much trouble the head chef and Margarita would arrange my evening meals, what other hotel would go to all this trouble. The best hotel by far. The beach is well maintained clean and fresh towels the beach boys would help and bring you drinks when required. Overall this hotel is amazing the rooms are large and well kept, the view over looking the marina is brilliant. Best food, hotel rooms, service, beach and many more 10 our 10. See you next year.

East Crescent Road Dubai

Hotel highlights

  • Close to Aquaventure
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Beach & Coast, Sofitel Dubai The Palm Resort & Spa is 1.1 mi (1.7 km) from Aquaventure. This 361-room, 5-star resort has 4 indoor and 2 outdoor pools, along with a private beach. Ski Dubai and Mall of the Emirates are also within a 30-minute drive.


There are multiple options for onsite dining with 7 restaurants, including Manava, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Sofitel Dubai The Palm Resort & Spa's 361 air-conditioned rooms provide balconies, iPod docks, and minibars. Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and phones.

Property features

Sofitel Dubai The Palm Resort & Spa features a private beach, a marina, and a full-service spa. There's free valet parking, and an airport shuttle (available 24 hours) for AED 350 per vehicle roundtrip. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include 4 indoor pools, 2 outdoor pools, and a children's pool.

Room options

LUXURY ROOM PALM VEW KING,1 King Bed, Balcony, Sea View. Kids Club, fitness & private beach access

King 1 | Sleeps 3

JUNIOR SUITE SEA VIEW,1 king bed,Sofabed

King 1 | Sleeps 4

JUNIOR SUITE SEA VIEW,1 king bed, Sofa

King 1 | Sleeps 4

Luxury Room, 2 Twin Beds (Palm View)

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 5118 reviews