Sofitel Dubai The Palm Resort & Spa

5.0 star property
VIP Access

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Photo gallery for Sofitel Dubai The Palm Resort & Spa

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Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
East Crescent Road, Dubai, 55558
  • Place, Aquaventure
    ‪3 min drive‬
  • Place, Lost Chambers Aquarium
    ‪7 min drive‬
  • Place, Burj Khalifa
    ‪29 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Luxury Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(27 reviews)
  • Sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed, Balcony (Palm View)

9.0 out of 10
Wonderful
(26 reviews)
  • 473 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

7.8 out of 10
Good
(6 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

9.2 out of 10
Wonderful
(12 reviews)
  • Sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Twin Beds, Balcony (Palm View)

9.0 out of 10
Wonderful
(7 reviews)
  • 473 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige)

8.4 out of 10
Very good
(7 reviews)
  • Sea view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

9.6 out of 10
Exceptional
(4 reviews)
  • Beach view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Classic Room

9.4 out of 10
Exceptional
(9 reviews)
  • 473 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Apartment, 1 Bedroom, Kitchen, Resort View

8.6 out of 10
Excellent
(4 reviews)
  • Resort view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

9.8 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

Family Apartment, 2 Bedrooms, Kitchen, Sea View

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

  • Beach view
  • 5285 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

  • Beach view
  • 7986 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

  • Beach view
  • 7986 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Large Twin Beds

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

  • Beach view
  • 7986 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

Suite, 4 Bedrooms, Terrace (The Palm)

  • Beach view
  • 4850 sq ft
  • 4 bedrooms
  • Sleeps 9
  • 3 King Beds and 1 Large Twin Bed

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About the neighborhood

Dubai

Located in Palm Jumeirah within a mile (2 km) of Aquaventure, Sofitel Dubai The Palm Resort & Spa is within 2 miles (3 km) of Lost Chambers Aquarium. This 546-room, 5-star resort welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a marina.

What's nearby

  • Aquaventure - 3 min drive - 1.1 miles
  • Lost Chambers Aquarium - 7 min drive - 1.3 miles
  • AURA SKYPOOL Dubai - 11 min drive - 4.2 miles
  • Burj Al Arab - 22 min drive - 9.9 miles
  • Burj Khalifa - 29 min drive - 17.6 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 41 min drive

Restaurants

  • ‪Cloud 22 - ‬8 min walk
  • ‪Nobu By The Beach - ‬8 min walk
  • ‪Starbucks / ستاربكس - ‬16 min walk
  • ‪Estiatorio Milos Dubai - ‬9 min walk
  • ‪Ariana’s Persian Kitchen - ‬10 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

Sofitel Dubai The Palm Resort & Spa features a private beach, a marina, and a full-service spa. Free valet and self parking are available, and there's also a free shopping center shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this beach resort include 5 outdoor pools, a children's pool, and a gym.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, minibars, and electric kettles are other standard amenities. Housekeeping is available on request.
A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (13,153 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for AED 368.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (December 31) Gala Dinner per adult: AED 2500
  • New Year's Eve (December 31) Gala Dinner per child: AED 1750 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Rollaway bed fee: AED 368.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Is a free cancellation option available at Sofitel Dubai The Palm Resort & Spa?

Sofitel Dubai The Palm Resort & Spa provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on Mar 13, 2026 start from $222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sofitel Dubai The Palm Resort & Spa?

This resort is situated in Palm Jumeirah, close to Marina Beach, The Walk, and Mall of the Emirates. You'll also find Aquaventure and The Pointe within a short drive.

Will I be able to park at Sofitel Dubai The Palm Resort & Spa?

Yes, valet and self parking are offered for free at the resort. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is a spa located at Sofitel Dubai The Palm Resort & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, aromatherapy, and hydrotherapy.

Does Sofitel Dubai The Palm Resort & Spa have luxury amenities?

Yes, guests can indulge in luxuries such as 5 outdoor pools, a private beach, and beachside massages at this resort.

Does Sofitel Dubai The Palm Resort & Spa feature a casino?

No, Sofitel Dubai The Palm Resort & Spa doesn't have a casino.

Is there an indoor pool at Sofitel Dubai The Palm Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Sofitel Dubai The Palm Resort & Spa?

There are many amenities for couples at this resort, including a private beach and a beach bar plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Sofitel Dubai The Palm Resort & Spa?

No, but guests can enjoy a steam room at this resort.

Does Sofitel Dubai The Palm Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Sofitel Dubai The Palm Resort & Spa has 7 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sofitel Dubai The Palm Resort & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sofitel Dubai The Palm Resort & Spa.

Are there connecting rooms at Sofitel Dubai The Palm Resort & Spa?

Yes, you can book connecting rooms at this resort for your group or family vacation.

How close is the airport from Sofitel Dubai The Palm Resort & Spa?

The closest major airport to Sofitel Dubai The Palm Resort & Spa is Dubai Intl. Airport (DXB), which is 23.7 mi away (41 minutes by car). Another top airport is Al Maktoum Intl. Airport (DWC), which is around 17.7 mi away.

Can I book a room with a balcony at Sofitel Dubai The Palm Resort & Spa?

Yes, some guestrooms at this resort offer a furnished balcony/patio where guests can enjoy sea and resort views.

Does Sofitel Dubai The Palm Resort & Spa have a wedding venue on site?

There are wedding services available at Sofitel Dubai The Palm Resort & Spa if that's in your vacation plans.

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 960 out of 1276 reviews
Rating 8 - Good. 181 out of 1276 reviews
Rating 6 - Okay. 66 out of 1276 reviews
Rating 4 - Poor. 34 out of 1276 reviews
Rating 2 - Terrible. 35 out of 1276 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

VIJYABEN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Fabulous hotel. An oasis in Dubai.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rajesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was so helpful and made sure that we had easy check-in and.check-out. Vishwanath from the Check-in made sure that we were able to get our room ASAP. Also, two of the conceirge (do not recollect the name) went above and beyond to contact the housekeeping Manager to make sure that our rooms were available at the time of check-in. All our luggage was swiftly moved to the room. They also provided us the tour of the facilitity. During check-out, they were available exactly @ 5:15am in the mornng to check-out our luggage. Very helpful and making sure we were taken care during our stay. Will definitely recommend this hotel and will come back again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aleksandra

Stayed 8 nights in Nov 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service
Stay at this resort was excellent. Service, staff and resort cleanliness top tier! Highly recommend!
Stayed 6 nights in Nov 2025

6/10 Okay

Roya

Stayed 7 nights in Nov 2025

10/10 Excellent

satyam

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities
Stayed 6 nights in Nov 2025

10/10 Excellent

Davide, London

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sofitel The Palm Dubai offers a peaceful, relaxing environment, perfect for a getaway. We were initially assigned a room with a limited view of the palm, but after speaking with Reception, they moved us to one with a much better view, which was greatly appreciated. The resort itself is beautiful, with stunning views, a private beach, and excellent pools. However, the half-board package felt restrictive, as drinks were not included and had to be purchased separately. For a 5-star hotel, complimentary water with meals would be a nice touch. Overall, the service was excellent.
Stayed 7 nights in Nov 2025

10/10 Excellent

Alexander

Stayed 6 nights in Nov 2025

10/10 Excellent

Luis, Stanhope

Stayed 5 nights in Nov 2025

10/10 Excellent

Neal

Stayed 1 night in Nov 2025

10/10 Excellent

Harry James

Stayed 8 nights in Nov 2025

10/10 Excellent

Ehizigie

Liked: Cleanliness, property conditions & facilities
Had a really nice stay at Sofitel Dubai The Palm Resort & Spa. The room was clean and comfortable, and the service was absolutely top-notch. A great experience overall.
Stayed 6 nights in Oct 2025

10/10 Excellent

Mahnaz, london

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excelent services , wonderful breakfast bar, polite and reliable staff, everything was absolutely excelent about this hotel
Stayed 5 nights in Nov 2025

10/10 Excellent

Marcus Alan, Lansing

Stayed 4 nights in Nov 2025

10/10 Excellent

Surinder Singh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, butler team were excellent
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has improved greatly since our previous stay back in 2018. The Lounge for guests who stay in Suites has been relocated to the ground floor and has a huge terrace outside with lots of comfortable seating, and inside attentive staff providing excellent food and drink options throughout the day. The beach was excellent - especially at this time of year where the heat is far more comfortable and the sea temperature was still lovely. We spent most days on the beach as it was so relaxing. All food options in the hotel were used and we enjoyed taking advantage of the Half Board Dine Around that we booked to try them all - Zoya by Maui, by the beachside serving lovely Indian food was our favourite
Stayed 14 nights in Oct 2025

6/10 Okay

Anisuzzaman, Beverly Hills

Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Liked: Cleanliness
Every thing was excellent.
Stayed 6 nights in Nov 2025

10/10 Excellent

Christian, Bexhill On Sea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Every member of staff was very polite & helpful. Can’t fault it! ⭐️
Stayed 7 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot on the palm. Lovely room (Signature Palm Suite). Very attentive staff would certainly recommend
Stayed 8 nights in Oct 2025

10/10 Excellent

Oleksandr Filipp

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really good
Stayed 3 nights in Oct 2025

6/10 Okay

Mohammed Ahad

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and room was amazing. The housekeeping staff were so lovely and polite. The staff were lovely throughout the hotel. We were very happy with Arshad and Himanshu as they went above and beyond with our toddler and service. We will really miss them. Our only downside to the hotel was during lunch and dinner we would need to pay for drinks. We assumed that as we paid for half board drinks would be included with the meals as part of our package. But drinks and water are an additional charge. We paid £13 for 2 cans of fizz and £9 for a cup of coffee, which is absurd. We paid a lot to stay at this hotel, but theres always more hidden expenses that have to be paid. Other than that issue everything else was great. The variety of swimming pools, kids club, the beach.
Stayed 6 nights in Oct 2025

10/10 Excellent

Mohammed

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff amazing room clean
Stayed 6 nights in Oct 2025

10/10 Excellent

haruhiko

Stayed 2 nights in Sep 2025