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Recent guest reviews

Very professional and friendly staff; good location

The staff was awesome . ............................

This hotel was nice, pool and hot tub were great, and we enjoyed the bottomless brunch at the hotel bistro. Only complaint is that housekeeping was sometimes hard to get ahold of (we would call to get our room serviced and they wouldn’t come for 2-3 hours) so we wound up just settling for towels daily and not getting the room fully serviced. The location itself isn’t near anything, it’s on a highway, but it’s within very close peoximity to beaches, shopping, and restaurants most of which the hotel will provide a complimentary shuttle. Overall a great stay for a girls trip!

Upon arrival, the staff was nice and friendly. They even let us check in to our room early. The hotel in itself is recent and clean. The lobby is beautiful.

Room was filthy. Service at restaurant was very slow. However the staff was very nice & easy to work with.

During my stay the hotel was experience power issues. They where running on a generator. The hotel was packed with people attending a conference as well as hosting events on site. Despite these challenges and all the complaining from other costumers, the staff was friendly, professional, and extremely helpful and cheerful. A++ to the staff.

Great staff, wonderfully clean hotel, will definitely stay again.

Perfect, perfect, perfect, Excellent, excellent, excellent. Best, best, best

Polite staff, very helpful. I enjoyed the spacious room. Showertub clean, hot water consistent.

Very nice . I like the shuttle very convenient.i felt very safe and comfortable.

Very relaxed environment. First time I got in a hotel pool in five years.

Check in to check out was easy fast and I would stay again. Gold membership is a bonus for late check out and concierge perks , breakfast was 6:30 AM. Close to Beaches ,Shopping,Restaurants and very close to airport.

nice hotel nice position only the bad was to soft for me

The hotel serves its purpose, but in appearance, seems a little outdated.

Very nice property near airport, shopping and restaurants.

The staff and the hotel was great. Had a nice time with my family and the staff service was excellent.

This was the dirtiest hotel that I've ever stayed before. Had I been staying for more than 2 nights I would have moved.

Flew in, got picked up quickly by the shuttle. *Everyone* we dealt with there was very kind and helpful. Room was in great shape and very comfortable.

This hotel is the best when it comes to service and staff friendliness, not to mention the accommodations. Shuttles to airport, beach and local restaurants and if you're going to a concert, they offer a car to take you there, which you have to pay for, but it's very convenient. Pool is relaxing, food is good and everyone is so friendly! Definitely recommend this hotel to anyone staying in West Palm Beach!

Guest reviews for West Palm Beach Marriott

Everyone (17) Couples (8) Business (10) Family (4) Friends (1) Other (2)
5
Everyone

Very professional and friendly staff; good location

By on Jun 15, 2019

4
Families

The staff was awesome . ............................

By on May 4, 2019

4
Everyone

By on Nov 9, 2018

5

nice hotel for a stay near the beach

Everyone

This hotel was nice, pool and hot tub were great, and we enjoyed the bottomless brunch at the hotel bistro. Only complaint is that housekeeping was sometimes hard to get ahold of (we would call to get our room serviced and they wouldn’t come for 2-3 hours) so we wound up just settling for towels daily and not getting the room fully serviced. The location itself isn’t near anything, it’s on a highway, but it’s within very close peoximity to beaches, shopping, and restaurants most of which the hotel will provide a complimentary shuttle. Overall a great stay for a girls trip!

By on Aug 21, 2018

4
Everyone

Upon arrival, the staff was nice and friendly. They even let us check in to our room early. The hotel in itself is recent and clean. The lobby is beautiful.

By on May 21, 2018

2
Everyone

Room was filthy. Service at restaurant was very slow. However the staff was very nice & easy to work with.

By on Feb 10, 2018

4

professionalism despite of challenge

Everyone

During my stay the hotel was experience power issues. They where running on a generator. The hotel was packed with people attending a conference as well as hosting events on site. Despite these challenges and all the complaining from other costumers, the staff was friendly, professional, and extremely helpful and cheerful. A++ to the staff.

By on Dec 30, 2017

Review comment responded on Jan 11, 2018

We appreciate your feedback! The West Palm Beach Marriott sincerely appreciate you staying with us and hope to serve you again should your travels bring you back to West Palm Beach.

5

beautiful hotel,

Everyone

Great staff, wonderfully clean hotel, will definitely stay again.

By , from Stratford, CT on Dec 23, 2017

Review comment responded on Jan 11, 2018

The West Palm Beach Marriott sincerely appreciate you staying with us and hope to serve you again should your travels bring you back to West Palm Beach. We appreciate your feedback!

5
Everyone

Perfect, perfect, perfect, Excellent, excellent, excellent. Best, best, best

By , from san diego on Sep 1, 2017

4

nice facilities

Everyone

Polite staff, very helpful. I enjoyed the spacious room. Showertub clean, hot water consistent.

By , from some where on Aug 11, 2017

Review comment responded on Aug 18, 2017

Thanks for staying with us. We appreciate your feedback!