Canopy by Hilton West Palm Beach Downtown

4.0 star property
Hotel with 2 restaurants, a short walk to CityPlace

Choose dates to view prices

Photo gallery for Canopy by Hilton West Palm Beach Downtown

Relax with a drink at our outdoor bar, surrounded by lush greenery and city views.
Enjoy a casual dining experience at our bar, featuring a long bar counter and comfortable seating.
Enjoy a comfortable stay in this stylish room with a large bed, flat-screen TV, and city view.
Relax in a stylish living space with a sofa, dining table, and city view.
Relax by the ocean with a clear view of the city skyline from our rooftop pool area, featuring sun loungers and umbrellas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
380 Trinity Place, West Palm Beach, FL, 33401
  • CityPlace
    ‪3 min walk‬
  • Clematis Street
    ‪11 min walk‬
  • Palm Beach County Convention Center
    ‪1 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪5 min drive‬

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Room options

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 797 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(12 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Balcony (3-Room)

10.0 out of 10
Exceptional
(1 review)
  • 990 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 797 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

West Palm Beach

Located in Downtown West Palm Beach, Canopy by Hilton West Palm Beach Downtown is within a 5-minute walk of CityPlace and within 15 minutes of other popular attractions like Palm Beach County Convention Center. This 4-star hotel has 150 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • CityPlace - 3 min walk - 0.2 miles
  • Palm Beach Atlantic University - 3 min walk - 0.2 miles
  • Norton Museum of Art - 9 min walk - 0.5 miles
  • Clematis Street - 11 min walk - 0.6 miles
  • Palm Beach County Convention Center - 1 min drive - 0.5 miles

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 13 min walk
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪Rosemary Square Kiosk - ‬6 min walk
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪RH Rooftop Restaurant West Palm - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Hotel with 2 restaurants, a short walk to CityPlace
At Canopy by Hilton West Palm Beach Downtown, guests enjoy an outdoor pool, a gym, and a rooftop terrace. Valet parking is offered for USD 38 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Espresso makers, safes, and phones are also available. Housekeeping is available on request.
A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Is a free cancellation option available at Canopy by Hilton West Palm Beach Downtown?

Canopy by Hilton West Palm Beach Downtown offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Canopy by Hilton West Palm Beach Downtown?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton West Palm Beach Downtown on Jul 24, 2025 start from $194.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Canopy by Hilton West Palm Beach Downtown?

This hotel is situated in Downtown West Palm Beach within a 10-minute walk of CityPlace and Clematis Street. You'll also find Kravis Center For The Performing Arts and Norton Museum of Art less than a mile away.

Is there parking available at Canopy by Hilton West Palm Beach Downtown?

Yes, secured valet parking is offered for USD 38 per day with in/out privileges. Accessible parking is also available for guests.

Does Canopy by Hilton West Palm Beach Downtown include a casino?

No, Canopy by Hilton West Palm Beach Downtown doesn't have a casino.

Is there an indoor pool at Canopy by Hilton West Palm Beach Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Canopy by Hilton West Palm Beach Downtown?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Canopy by Hilton West Palm Beach Downtown?

No, this hotel doesn't have a spa tub.

Does Canopy by Hilton West Palm Beach Downtown feature a restaurant that includes a breakfast menu?

Yes, Canopy by Hilton West Palm Beach Downtown has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Canopy by Hilton West Palm Beach Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Canopy by Hilton West Palm Beach Downtown for a fee of USD 75 per pet, per stay. The property also provides food and water bowls. A deposit of USD 50 per stay is collected.

Does Canopy by Hilton West Palm Beach Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Canopy by Hilton West Palm Beach Downtown?

The closest major airport to Canopy by Hilton West Palm Beach Downtown is Palm Beach Intl. Airport (PBI), which is 4.9 mi away (12 minutes by car). Another top airport is Boca Raton, FL (BCT), which is located 24.4 mi away (28-minute drive).

Can I book a room with a balcony at Canopy by Hilton West Palm Beach Downtown?

Yes, some guestrooms at Canopy by Hilton West Palm Beach Downtown offer a balcony and may feature city views.

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 529 out of 764 reviews
Rating 8 - Good. 117 out of 764 reviews
Rating 6 - Okay. 53 out of 764 reviews
Rating 4 - Poor. 29 out of 764 reviews
Rating 2 - Terrible. 36 out of 764 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Madeleine

Stayed 2 nights in May 2025

6/10 Okay

Magdalena

Traveled with family
Disliked: Cleanliness, room comfort
It was a good stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Fanoula

Stayed 4 nights in Mar 2025

10/10 Excellent

Pablo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Karla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Eliezer

Disliked: Staff & service
Rude staff
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Stayed 4 nights in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

courtney

Stayed 1 night in Mar 2025

10/10 Excellent

Justina

Lovely staff and great propert
Stayed 3 nights in Mar 2025

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

The stay was lovely. Service was top notch and there was not more that I could have asked for from the friendly, capable, and attentive staff. The only thing I didn't like was the bedding - the coverlet wasn't ideal and I would have preferred a comforter on the bed. Maybe that is just a personal preference, but it would have been nice to have the option to request a different blanket. Overall, I wouldn't hesitate to stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tatiana

Stayed 1 night in Feb 2025

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were fantastic. The entire pool and patio area 10/10
Stayed 3 nights in Feb 2025

10/10 Excellent

rachel

Stayed 2 nights in Mar 2025

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Canopy! Steve was extremely kind and accommodating. Unfortunately we were not able to fully enjoy the amenities due to our schedule but will definitely plan to be back with more time. The hotel is beautiful! The staff is amazing! I’m so happy to have found this place.
Stayed 1 night in Feb 2025

10/10 Excellent

Janice, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good at this hotel- just replace mattresses with newer more firm ones. I was sinking in the mattress, it’s not good for your back. Also get robes. Thanks!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Madalyn

Stayed 1 night in Jan 2025