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Canopy by Hilton West Palm Beach Downtown

4.0 star property

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Photo gallery for Canopy by Hilton West Palm Beach Downtown

2 restaurants, breakfast served
55-inch LCD TV with cable channels, TV
2 restaurants, breakfast served
2 restaurants, breakfast served
Suite, Balcony (3-Room) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
380 Trinity Place, West Palm Beach, FL, 33401
  • Place, CityPlace
    ‪3 min walk‬
  • Place, Palm Beach Atlantic University
    ‪3 min walk‬
  • Place, Palm Beach County Convention Center
    ‪7 min walk‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 990 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

Corner King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Two Queen Room with Balcony

  • Sleeps 4

Three Room Two King Suite with Balcony

  • Sleeps 6

Two Room King Suite with Balcony

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

Hearing Accessible Two Queen Room

  • Sleeps 4

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Mobility Hearing Accessible Two Room King Suite with Balcony and Roll in Shower

  • Sleeps 4

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About the neighborhood

West Palm Beach

Located in Downtown West Palm Beach, Canopy by Hilton West Palm Beach Downtown is within a 5-minute walk of CityPlace and within 15 minutes of other popular attractions like Palm Beach County Convention Center. This 4-star hotel has 150 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • CityPlace - 3 min walk - 0.2 miles
  • Palm Beach Atlantic University - 3 min walk - 0.2 miles
  • Palm Beach County Convention Center - 7 min walk - 0.4 miles
  • Kravis Center For The Performing Arts - 9 min walk - 0.5 miles
  • Norton Museum of Art - 9 min walk - 0.5 miles

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 13 min walk
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪Il Bellagio - ‬8 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪City Cellar Wine Bar & Grill - ‬6 min walk
  • ‪Estiatorio Milos - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

At Canopy by Hilton West Palm Beach Downtown, guests enjoy an outdoor pool, a gym, and a rooftop terrace. Valet parking is offered for USD 38 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Espresso makers, safes, and phones are also available. Housekeeping is available on request.
A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Apr 5 - Apr 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 33.90 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Is a free cancellation option available at Canopy by Hilton West Palm Beach Downtown?

Canopy by Hilton West Palm Beach Downtown offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Canopy by Hilton West Palm Beach Downtown?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton West Palm Beach Downtown on Apr 5, 2026 start from $337, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Canopy by Hilton West Palm Beach Downtown?

This hotel is situated in Downtown West Palm Beach within a 10-minute walk of CityPlace and Clematis Street. You'll also find Port of Palm Beach and Worth Avenue within a short drive.

Is parking available on site at Canopy by Hilton West Palm Beach Downtown?

Yes, secured valet parking is offered for USD 38 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Canopy by Hilton West Palm Beach Downtown include a casino?

No, Canopy by Hilton West Palm Beach Downtown doesn't have a casino.

Is there an indoor pool at Canopy by Hilton West Palm Beach Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Canopy by Hilton West Palm Beach Downtown?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a bar/lounge.

Does Canopy by Hilton West Palm Beach Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Canopy by Hilton West Palm Beach Downtown feature a restaurant that includes a breakfast menu?

Yes, Canopy by Hilton West Palm Beach Downtown has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Canopy by Hilton West Palm Beach Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Canopy by Hilton West Palm Beach Downtown for a fee of USD 75 per pet, per stay. The property also provides food and water bowls. A deposit of USD 50 per stay is collected.

Does Canopy by Hilton West Palm Beach Downtown have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Canopy by Hilton West Palm Beach Downtown?

The closest major airport to Canopy by Hilton West Palm Beach Downtown is Palm Beach Intl. Airport (PBI), which is 4.9 mi away (12 minutes by car). Another top airport is Boca Raton, FL (BCT), which is located 24.4 mi away (28-minute drive).

Are there rooms with balconies that I can book at Canopy by Hilton West Palm Beach Downtown?

Yes, some guestrooms at Canopy by Hilton West Palm Beach Downtown offer a balcony and may feature city views.

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 939 reviews
Rating 8 - Good. 135 out of 939 reviews
Rating 6 - Okay. 64 out of 939 reviews
Rating 4 - Poor. 30 out of 939 reviews
Rating 2 - Terrible. 39 out of 939 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing, Seth is always incredibly helpful.
Stayed 2 nights in Dec 2025

8/10 Good

Mireya

Stayed 1 night in Nov 2025

10/10 Excellent

Latrina

Liked: Cleanliness, staff & service, amenities
Wonderful Stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Front desk was very accommodating and kind as I explained that our flight was canceled, and he went above and beyond in helping us.
Stayed 1 night in Nov 2025

6/10 Okay

Courtney

Liked: Cleanliness, staff & service
Took forever for our room to be ready — party across the hall and despite calling security several times, nothing changed. Slept horrible.
Stayed 1 night in Nov 2025

6/10 Okay

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Yanelis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time here but won’t be the last. Check-in and valet staff was friendly and helpful. We had dinner at tree house and the drinks and food was amazing there. Great vibe. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph, Warrenton

Stayed 3 nights in Nov 2025

10/10 Excellent

Paulaann

Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last year we visited the hotel for the first time we had a great experience. This year was even better Santiago the hotel, assistant manager is phenomenal. He embodies the term hospitality recommend this hotel anyone visiting West Palm Beach walking distance to restaurants, shopping parks. They have a terrific rooftop lounge, great food and drinks.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anil

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is as excellent. Very Neat. Breakfast was great .
Stayed 1 night in Nov 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities
The hotel was very accommodating and everybody was extremely nice and personable. I want to put a special thanks to Bernie at the front desk for making my 20th year anniversary with my wife very special and we will definitely be recommending this hotel for any of our friends that are staying in West Palm Beach. Excellent location and great amenities and restaurants bars.
Stayed 1 night in Nov 2025

10/10 Excellent

Eric, buford

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Love this place!
Stayed 2 nights in Aug 2025

8/10 Good

Gillian, New York

Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, from valet to rooftop restaurant. Room was spacious, especially bathroom area. Will definitely be back!
Stayed 1 night in Nov 2025

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar was ok
Stayed 2 nights in Oct 2025

6/10 Okay

Kathleen

Stayed 2 nights in Nov 2025

10/10 Excellent

Ahmad

Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
Rooms are so well appointed! Everything was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire team of people we came upon that work at the hotel in whatever capacity were absolutely lovely and accommodating! Great property! Super cool! Amazing roof top and comfy room !!!
Stayed 1 night in Nov 2025

10/10 Excellent

Alonso

Stayed 3 nights in Nov 2025

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