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Canopy by Hilton West Palm Beach Downtown

4.0 star property
Hotel with 2 restaurants, 5-minute walk to CityPlace

Choose dates to view prices

Photo gallery for Canopy by Hilton West Palm Beach Downtown

2 restaurants, breakfast served
55-inch LCD TV with cable channels, TV
2 restaurants, breakfast served
Suite, Balcony (3-Room) | View from room
2 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
380 Trinity Place, West Palm Beach, FL, 33401
  • Place, CityPlace
    ‪3 min walk‬
  • Place, Palm Beach Atlantic University
    ‪3 min walk‬
  • Place, Palm Beach County Convention Center
    ‪7 min walk‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(12 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

10.0 out of 10
Exceptional
(1 review)
  • 990 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • City view

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

King Room

  • Sleeps 2

Corner King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Two Queen Room with Balcony

  • Sleeps 4

Three Room Two King Suite with Balcony

  • Sleeps 6

Two Room King Suite with Balcony

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

Hearing Accessible Two Queen Room

  • Sleeps 4

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Mobility Hearing Accessible Two Room King Suite with Balcony and Roll in Shower

  • Sleeps 4

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About the neighborhood

West Palm Beach

Located in Downtown West Palm Beach, Canopy by Hilton West Palm Beach Downtown is within a 5-minute walk of CityPlace and within 15 minutes of other popular attractions like Palm Beach County Convention Center. This 4-star hotel has 150 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • CityPlace - 3 min walk - 0.2 miles
  • Palm Beach Atlantic University - 3 min walk - 0.2 miles
  • Palm Beach County Convention Center - 7 min walk - 0.4 miles
  • Kravis Center For The Performing Arts - 9 min walk - 0.5 miles
  • Norton Museum of Art - 9 min walk - 0.5 miles

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 13 min walk
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪Il Bellagio - ‬8 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪City Cellar Wine Bar & Grill - ‬6 min walk
  • ‪Estiatorio Milos - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Hotel with 2 restaurants, 5-minute walk to CityPlace
At Canopy by Hilton West Palm Beach Downtown, guests enjoy an outdoor pool, a gym, and a rooftop terrace. Valet parking is offered for USD 38 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Espresso makers, safes, and phones are also available. Housekeeping is available on request.
A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 33.90 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Is a free cancellation option available at Canopy by Hilton West Palm Beach Downtown?

Canopy by Hilton West Palm Beach Downtown offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Canopy by Hilton West Palm Beach Downtown?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton West Palm Beach Downtown on Feb 1, 2026 start from $318.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Canopy by Hilton West Palm Beach Downtown?

This hotel is situated in Downtown West Palm Beach within a 10-minute walk of CityPlace and Clematis Street. You'll also find Port of Palm Beach and Worth Avenue within a short drive.

Is parking available on site at Canopy by Hilton West Palm Beach Downtown?

Yes, secured valet parking is offered for USD 38 per day with in/out privileges. Accessible parking is also available for guests.

Does Canopy by Hilton West Palm Beach Downtown include a casino?

No, Canopy by Hilton West Palm Beach Downtown doesn't have a casino.

Is there an indoor pool at Canopy by Hilton West Palm Beach Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Canopy by Hilton West Palm Beach Downtown?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Does Canopy by Hilton West Palm Beach Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Canopy by Hilton West Palm Beach Downtown feature a restaurant that includes a breakfast menu?

Yes, Canopy by Hilton West Palm Beach Downtown has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Canopy by Hilton West Palm Beach Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Canopy by Hilton West Palm Beach Downtown for a fee of USD 75 per pet, per stay. The property also provides food and water bowls. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Canopy by Hilton West Palm Beach Downtown?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Canopy by Hilton West Palm Beach Downtown?

The closest major airport to Canopy by Hilton West Palm Beach Downtown is Palm Beach Intl. Airport (PBI), which is 4.9 mi away (12 minutes by car). Another top airport is Boca Raton, FL (BCT), which is located 24.4 mi away (28-minute drive).

Can I book a room with a balcony at Canopy by Hilton West Palm Beach Downtown?

Yes, some guestrooms at Canopy by Hilton West Palm Beach Downtown offer a balcony and may feature city views.

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 924 reviews
Rating 8 - Good. 133 out of 924 reviews
Rating 6 - Okay. 64 out of 924 reviews
Rating 4 - Poor. 30 out of 924 reviews
Rating 2 - Terrible. 39 out of 924 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 1 night in Dec 2025

8/10 Good

Mica

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher, San Fy

Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher, Daytona

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! I would definitely stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos, Smithtown

Stayed 1 night in Oct 2025

10/10 Excellent

Santos M, Pembroke Pines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room and hotel everything was perfect! We will be staying again!
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica, Knoxville

Stayed 3 nights in Oct 2025

8/10 Good

Carla A Ramo

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Close to everything. Sadly, when I arrived to my room the bathroom vanity, toilet and floor had several long hairs and water stains. Big enough to be uncomfortable. The young men working the valet parking were very cordial. Other than that bathroom issue it was a good experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities
The hotel was convenient and quiet. I wish the beds were softer, but overall a great hotel!
Stayed 3 nights in Oct 2025

10/10 Excellent

Tommylee

Stayed 1 night in Oct 2025

10/10 Excellent

Maria A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff, room was clean and nice
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Woodlensson

Good
Stayed 4 nights in Sep 2025

6/10 Okay

fiach

Stayed 1 night in Sep 2025

10/10 Excellent

Wendall

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Sep 2025

10/10 Excellent

Daria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. Very clean and spacious room. The breakfast was regular, nothing special that's why I think it was overpriced. I ordered avocado toast and poached egg. 2 toasts, 1 poached egg and fruit salad for $21. Besides that the hotel is new and beautiful.
Stayed 1 night in Sep 2025

10/10 Excellent

kimberley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location downtown in walking distance to everything including the convention center. Pleasant staff, dog friendly, beautiful lobby, clean modern rooms, comfy beds. The only thing is the Internet was choppy, and the walls are pretty thin, but I used earplugs to sleep.. Other than those two, everything else was perfect. The rooftop pool and the restaurants are excellent. I love they offer a gym as well which I sadly didn’t get to use but instead walked along the water every night, which is super close. The hotel also offers a free shuttle to places nearby. I appreciate it the late check out when I requested it. We’d definitely stay here again.
Dog treats / bowls
Part of the rooftop view
Lobby restaurant
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos, Smithtown

Traveled with partner
Liked: Amenities
I recommend this hotel good location and great staff.
Stayed 1 night in Sep 2025

6/10 Okay

Timothy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
During my stay I ordered DoorDash for dinner and whoever worked the front desk that night either threw my food away or stole it . The dasher provided photos proving that it was turned in ant the front desk. Other than that the stay was great , be mindful though they do not have a microwave either.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Cameron

Stayed 3 nights in Sep 2025

10/10 Excellent

Tommylee

Stayed 1 night in Sep 2025

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Meagan

Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Stayed 1 night in Sep 2025

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