Skip to main content
Beginning of main content

Recent guest reviews

This is one of the worst hotels I’ve ever stayed in. The staff here is extremely rude and they made it easy for me not to ever return to WPB again.

We loved the location, the spacious rooms & the free bike rental. We were disappointed at the unbearably loud music at the pool.

It was very noisy I asked for a quiet room and they put us under the band Then we could not get a king size room Also tried to check out early we left Thursday and they wouldn’t let us check out Tried to manage through orbits. Trying to get credit impossible

Property Location is great, near restaurants and bars Staff was accommodating. Room: The walls are paper thin, I had the pleasure of dealing with loud music and partying all night until 1am in the morning. The front desk didn't resolve my concerns until my 3rd call at 12:30 am.

Great room with great views! Very nice place! Friendly staff!

Had to call about noise from room next door. Walls way to thin , expect more at this price level

My husband and I spent a night here and had an excellent stay. Staff were very welcoming. Breakfast on the first floor was a bit pricy but well worth it. Room was very clean and I loved the decor. We would stay here again!

Great place... nice location... rooftop bar, pool, and view was amazing !!!

Trinity Place West Palm Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Health club

Located in Downtown West Palm Beach, Canopy by Hilton West Palm Beach Downtown is within a 10-minute stroll of sights such as Rosemary Square and Palm Beach Atlantic University. This 4-star hotel has 150 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel has a restaurant that's perfect for a leisurely bite to eat.


Rooms

The 150 rooms are air-conditioned and have an array of amenities, including espresso makers, safes, and phones. 55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include hair dryers, ironing boards, and desks.


Property features

Built in 2020, the brand new Canopy by Hilton West Palm Beach Downtown offers an outdoor pool, a health club, and free WiFi in public areas. Valet parking is offered for USD 30 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center and a gift shop.

Room options

Suite, Balcony (3-Room)

2 King Beds | Sleeps 6

Room, 2 Double Beds, Accessible, Bathtub

2 Double Beds | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Balcony

2 Queen Beds | Sleeps 4

Guest reviews for Canopy by Hilton West Palm Beach Downtown

Everyone (3) Couples (3) Family (4)
1
Partner Couples

This is one of the worst hotels I’ve ever stayed in. The staff here is extremely rude and they made it easy for me not to ever return to WPB again.

By on Jun 6, 2021

4
Everyone

By on Mar 29, 2021

4
Partner Couples

We loved the location, the spacious rooms & the free bike rental. We were disappointed at the unbearably loud music at the pool.

By on Mar 21, 2021

1
Family

It was very noisy I asked for a quiet room and they put us under the band Then we could not get a king size room Also tried to check out early we left Thursday and they wouldn’t let us check out Tried to manage through orbits. Trying to get credit impossible

By on Mar 20, 2021

3
Family

Property Location is great, near restaurants and bars Staff was accommodating. Room: The walls are paper thin, I had the pleasure of dealing with loud music and partying all night until 1am in the morning. The front desk didn't resolve my concerns until my 3rd call at 12:30 am.

By on Mar 7, 2021

5
Family

Great room with great views! Very nice place! Friendly staff!

By on Feb 20, 2021

Review comment responded on Feb 23, 2021

Dear Valued Guest, Thank you for taking the time to write this wonderful review. Our collaborative takes great care in providing the highest level of hospitality and I am delighted to see that you had the perfect getaway. We are thankful for your words of praise and hope to be of service to you again very soon. Till then, stay safe, and please take care. Positively yours, Jezz Villanueva Lead Welcome Enthusiast (Front Office Manager)

3
Everyone

Had to call about noise from room next door. Walls way to thin , expect more at this price level

By , from PG on Dec 11, 2020

Review comment responded on Jan 14, 2021

Dear Valued Guest, Thank you for taking the time to speak with us about your stay. I am very sorry that we were not able to meet your expectations, but I do hope you give us a chance in the future. If you do, please don't hesitate to reach out. Sincerely, Jezz Villanueva Lead Welcome Enthusiast

5
Everyone

By on Aug 15, 2020

Review comment responded on Aug 23, 2020

Dear Guest, Thank you for taking the time to share such a positive and perfect review of your Canopy by Hilton West Palm Beach experience. We’re so very pleased to hear you were able to enjoy your stay with us. It is truly our pleasure to wow you and we look forward to welcoming you back to enjoy more time in the heavenly Florida sunshine very soon. Positively yours, Jezz Villanueva Lead Welcome Enthusiast

5
Partner Couples

My husband and I spent a night here and had an excellent stay. Staff were very welcoming. Breakfast on the first floor was a bit pricy but well worth it. Room was very clean and I loved the decor. We would stay here again!

By , from Miami on Aug 5, 2020

Review comment responded on Aug 7, 2020

Dear Jasper, Thank you for taking the time to share such a positive review of your Canopy by Hilton West Palm Beach experience. We’re so very pleased to hear you were able to enjoy your stay with us as well as our idyllic surroundings complete with exceptional service and communication from our team. It is truly our pleasure to wow you and we look forward to welcoming you back to enjoy more time in the heavenly Florida sunshine very soon. Positively yours, Jezz Villanueva Lead Welcome Enthusiast

5
Family

Great place... nice location... rooftop bar, pool, and view was amazing !!!

By , from Jacksonville on Jul 28, 2020

Review comment responded on Aug 7, 2020

Dear Darrell, We appreciate you taking the time to share such a glowing review and are thrilled to know how much you loved your stay with us. I am elated to hear that your experience with our team was impeccable from start to finish, making for truly a memorable stay. I have shared your review with our team today and they were pleased to read such a positive review. We are so grateful to have you and absolutely look forward to welcoming you back into our property again. Positively yours, Jezz Villanueva Lead Welcome Enthusiast

Canopy by Hilton West Palm Beach Downtown

380 Trinity Place, West Palm Beach, FL 33401
url importing http://www.orbitz.com/West-Palm-Beach-Hotels-Canopy-by-Hilton-West-Palm-Beach-Downtown.h40144628-p2.Hotel-Reviews
There was an error importing /West-Palm-Beach-Hotels-Canopy-by-Hilton-West-Palm-Beach-Downtown.h40144628-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/West-Palm-Beach-Hotels-Canopy-by-Hilton-West-Palm-Beach-Downtown.h40144628-p2.Hotel-Reviews

Frequently asked questions