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Recent guest reviews

Great hotel, very good location. Wonderful breakfast

Staff was nice. But room carpet dirty and restroom stink. Price too expensive. We booked room 4+ month earlier. Price dropped couple days before we check in . They didn’t do price match and no upgrade.

The cleaning staff was very helpful and the front desk very personable and competent.

Close to airport, but that’s about it! Staff at front was rushing me (conceige service was friendly). Room has dirty windows. Sofa bed in triple room is horrible and had back pain after sleeping one night. Won’t stay again.

Close to the center. Nice location. Nice breakfast.

Hotel staff was amazing!! Room was excellent has nothing to complain about. Location was great, view in room was stunning, subway/JR was just underneath the building. The best choice I've made in my trips.

Located by JR Osaka, but if you go down the stairs and into Namba walk you can take any of the trains (JR Namba, Osaka-Namba, and the Namba train stations are all located there). Check in was simple and the food was decent, we only had it the one day before we left. It's also very close to Dontoburi if you're wanting to go there. Overall, I would stay there again. The only 'problem' we really had was that the windows would get wet from the cold and the condensation would run onto the clothes we had put by the window prior. Also the A/C takes a little to warm up.

1-2-3 Minatomachi Osaka Osaka-fu

Hotel highlights

  • Walking distance to Amerikamura and Shinsaibashi Shopping Arcade
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Namba, Hotel Monterey Grasmere Osaka is adjacent to Osaka City Air Terminal with other popular attractions like Tsutenkaku Tower within a couple of miles (3 km). The 348 rooms at this 4-star hotel include refrigerators, flat-screen TVs, and soaking bathtubs.


Dining

Enjoy dining at ESCALE, one of 3 onsite restaurants. Buffet breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

The 348 rooms are soundproofed and have refrigerators and phones. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available.


Property features

Guests of Hotel Monterey Grasmere Osaka enjoy free WiFi in public areas, conference space, and a banquet hall. Self parking is available for JPY 1500 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. This hotel also has wedding services.

Room options

Economy Double Room, Non Smoking

1 Large Twin Bed | Sleeps 3

Junior Suite, Non Smoking, City View

2 Twin Beds | Sleeps 4

Corner Twin Room, Non Smoking

2 Twin Beds | Sleeps 2

Deluxe Twin Room, Non Smoking

2 Twin Beds | Sleeps 4

Guest reviews for Hotel Monterey Grasmere Osaka

Everyone (6) Couples (1) Family (1)
4
Everyone

By on Jun 17, 2019

Review comment responded on Jun 28, 2019

Thank you very much for your stay at Hotel Monterey Grasmere Osaka. We look forward to welcoming you again.

5
Family

Great hotel, very good location. Wonderful breakfast

By on May 29, 2019

Review comment responded on Jul 22, 2019

Dear Valued Guest, Thank you for your taking a moment to share your recent experience at Hotel Monterey Grasmere Osaka. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future. Best regards,

3
Family with small children

Staff was nice. But room carpet dirty and restroom stink. Price too expensive. We booked room 4+ month earlier. Price dropped couple days before we check in . They didn’t do price match and no upgrade.

By , from San Gabriel, CA on Apr 8, 2019

5
Partner Couples

The cleaning staff was very helpful and the front desk very personable and competent.

By , from Channel Islands, CA on Apr 6, 2019

5
Everyone

By on Dec 12, 2018

Review comment responded on Dec 13, 2018

Thank you very much for your stay at Hotel Monterey Grasmere Osaka. We look forward to welcoming you again.

3
Everyone

Close to airport, but that’s about it! Staff at front was rushing me (conceige service was friendly). Room has dirty windows. Sofa bed in triple room is horrible and had back pain after sleeping one night. Won’t stay again.

By , from San Diego on Oct 26, 2018

Review comment responded on Nov 25, 2018

Dear Guests, Thank you for your stay at Hotel Monterey Grasmere Osaka. We called the attention of our operation team, and will be continue to improve our services. Again, please accept our sincere appreciation for your cooperation. We hope we will be of service to you again in the near future.

4
Everyone

Close to the center. Nice location. Nice breakfast.

By , from Tunisia on Aug 6, 2018

Review comment responded on Sep 19, 2018

Thank you very much for your stay at Hotel Monterey Grasmere Osaka. And we thank you for writing your coment. We look forward to welcoming you again.

5
Everyone

Hotel staff was amazing!! Room was excellent has nothing to complain about. Location was great, view in room was stunning, subway/JR was just underneath the building. The best choice I've made in my trips.

By on Apr 16, 2018

Review comment responded on Apr 16, 2018

Thank you very much for your stay at our hotel, Hotel Monterey Grasmere Osaka. We really appreciate for writing your comment to take your precious time. We hope that you had good time and enjoyed your time enough and had sweet memories here in Osaka. Sincerely yours,

4

central location

Everyone

Located by JR Osaka, but if you go down the stairs and into Namba walk you can take any of the trains (JR Namba, Osaka-Namba, and the Namba train stations are all located there). Check in was simple and the food was decent, we only had it the one day before we left. It's also very close to Dontoburi if you're wanting to go there. Overall, I would stay there again. The only 'problem' we really had was that the windows would get wet from the cold and the condensation would run onto the clothes we had put by the window prior. Also the A/C takes a little to warm up.

By , from Hawaii on Feb 9, 2018

Review comment responded on Feb 9, 2018

Thank you very much for your stay at our hotel, Hotel Monterey Grasmere Osaka. And we appreciate for choosing us from many hoels in Osaka for your precious stay this time. We are really glad to know that you spent in Osaka conveniently. We are looking forward to seeing you again sometime.

Hotel Monterey Grasmere Osaka

1-2-3 Minatomachi, Osaka, Osaka-fu 5560017
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