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Hotel Nikko Osaka

4.0 out of 5.0

Recent guest reviews

The location of this hotel is amazing- ideal for subway, Namba and Dotonburi. After that though it just becomes rather average. The rooms are small, to be expected in Japan i hear, and you can hear all that goes on in the hallway and adjoining rooms. Room was clean and tidy. The are very tight on check in and suggest 15:00 although they did allow us a 13:00 check in. Cover charges in both of the bars are a little on the high side and I think they should be waved for hotel guests. There is music in the lobby bar but it still does not justify the cover charge and there is nothing special about the 'sky' bar that warrants the charge. It is worth getting the 'breakfast included' package as the spread of food is very good. TV in the room is totally Japanese and the pay TV is confusing and expensive when showing 10 year old films!

This is one lovely establishment.....very modern, sleek and beautiful. The location is right on point! It is situated within a huge building with impressive architecture. Access to the airport and train was very convenient and quick. Simply walk through the incredible spacious and high end mall full of luxury boutiques and restaurants. The reception was A+ with a good English speaking staff. Everyone was friendly and helpful. The Check-In was fast and trouble-free. Luggage hold is available at no extra charge. The guest room was quiet, very clean and contained good toiletries with high-end Pola skincare products. One could be spoiled here. A mini fridge, complimentary wi-fi, safe and slippers are included. Nothing negative to post for this property. Also, complimentary water bottles were given.

We stayed there for 5 nights, and booked a triple occupancy room. The room was small when accomodating 3 beds (basically was 2 single beds and 1 sofa bed). Hardly enough room to walk around or open our suitcases. I would say that the rooms are pricey, although the location was good, as it was just across the road from the Shinsaibashi shopping street, connected through the underpass via Daimaru. Many shops and eating outlets nearby. We didn't go for the buffet breakfast as it was expensive to include, and there's actually no need for it since there are so many cafes nearby. We stayed at 11th floor, nothing spectacular about the room, though the room amenities are quite adequate. Was happy to note that they used Shiseido products for the toiletries. The positive side of the hotel (other than the good location) is the guest service. Check in and check out was a breeze. There was one night when I asked for a fruit knife as i wanted to eat a cake. They delivered to me a set of 2 plates, knives, spoons and forks with wet and dry serviettes, which was more than what i had expected. Another positive incident was when I couldn't find my moisturizer which I had placed on the bed. I suspected that the housekeeping staff may have accidentally knocked it under the bed. I went to the front desk and told them about it. Although the front desk staff couldn't fully understand what i was talking about due to the language barrier, but the housekeeping side immediately sent 2 gentlemen to my room (although I said it could wait till the next morning). And they immediately set about looking under the bed and found my moisturizer. This is good service from them. One negative side was that the electricity in my room tripped on one of the nights. This is the first time i had ever stayed in a hotel that the electricity tripped. I called them to report it, and after 5 minutes, it came back on, but there was no callback from them to ask and confirm that all was in order. And the room temperature was a little warm. Need some getting used to. And there's nothing on the channel that is not in Japanese and there wasn't cartoon channel to keep the kids entertained. But all in all, I still give a 4 star rating.

First impression was good. This was one of the higher end hotels we stayed in my first japan trip. They put us in room 2133 if i remember correctly. When we deposited our luggages in the room i noticed the room was really warm. I adjusted the aircon control to 18degress centigrade. Then we left right away for dinner. We came back at around 12am and this time the room was even warmer bordering on hot. I called the front desk to complain. He told me that for these months they set the tempt to centally to 24degrees and you cannot adjust the aircon from the individual controls inside the rooms or at least that what i understood from his poorly spoken English. After 10 min. I called again because we couldnt sleep from the heat. He offered us an electric fan!!! Yes you read it right electric fan! Hahaha! I figured it would help. Turns out the fan was broken and didnt turn on. All the lights in the room I figured were halogen bulbs beacause they made the room even warmer. When i called again about the broken fan he said he would send someone up. Which never happened!! Really poor customer care. Finally gave up!! And spent the remainder of the dawn half naked on the bed. Got very little sleep. I live in the southernmost city in the phil. And we are known for our very humid hot weather all year round. We get 40-43 degress tempt. And that’s not even summer yet. So believe me when I say i know what hot is! Never coming back! Wouldn’t recommend either. Luckily, it was only a 1 night stay.

This was the most expensive place we stayed in Japan but it was worth it, much larger rooms that the average Japanese hotels, with full bath and wardrobe. Location was great, walking distance to shops, cafes and restaurants. Tube station downstairs, makes for easy access to bullet trains etc. Breakfast was expensive so we didn't try it, however theres a cafe downstairs in the train station and a Starbucks down the street, and many more options around. I would stay here again, especially if there was an offer on.

Excellent hotel for exploring this very friendly and young city. So lively and felt safe. Short walk to Dotonbori and longest shopping Mall I have ever seen and I have shopped a lot. We managed to complete all our end of holiday shopping. Souvenirs and clothes. Designer and high street all very near. If available take up the Happy Hour offer, view is great at night from this bar. Staff very obliging and friendly. Then go out on the town for your Kobe Beef and take in the night atmosphere and late night shopping too.

Convenient location. Took cab from namba which cost around 840yen n 5mins. They did a special early check in for me which is much much appreciated after a red eye flight with kiddo. Best of all, they arrAnged for kids amenities for my girl! Along a Long beautiful stretch of autumns yellow trees which is beautiful beautiful beautiful.

This is my 2nd stay for me and everything was so nice which is included hotel staff, rooms, hotel interior, breakfast and accessibility. I got room upgrade to premier floor which is just renovated and it was so beatiful. Only one thing that I will comment about room was the room don't have working desk that you might struggle when you have to work or you order room service and have no table for your meal. Only 1 small table in the room which is big enough to work or to eat some food. But overall Hotel Nikko Osaka is the one of the best hotel in Osaka.

We as a family of four recently visited Osaka and stayed in Nikko Hotel Osaka. The hotel is located prime area of central Osaka and directly connected to subway station. The hotel room is big, clean and quite. The hotel staff speak good English and give me clear direction and answers to my inquires. I would like to specially thank Natsuko Endo for the arrangement of early check-in as our flight arrived in morning. If I visit Osaka again, I will still choose Nikko Hotel to stay. Highly recommend. Cheers :)

Normally, I travel on my birthday and this is the first time I don’t get a surprise in my room. Other hotels are thoughtful enough to leave a cake or a bottle of wine. The room is quite small. The only upside is its good location. It is in the middle of everything. Clean room.

1-3-3 Nishi-shinsaibashi Osaka Osaka-fu

Hotel highlights

  • Steps from Shinsaibashi Shopping Arcade
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Laundry facilities

Located in Chuo, Hotel Nikko Osaka is adjacent to Shinsaibashi Shopping Arcade with other popular attractions like Osaka Science Museum within a couple of miles (3 km). This 603-room, 4-star hotel has conveniences like 10 restaurants, 2 coffee shops/cafés, and free in-room WiFi. It's in central Osaka and also close to Osaka Castle and Osaka Museum of History.


Dining

Enjoy dining at Serena, one of 10 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


Rooms

All of Hotel Nikko Osaka's 603 rooms are soundproofed and have an array of amenities, including refrigerators, electric kettles, and free bottled water. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. In-room massages are available, and other amenities include safes and phones.


Property features

Guests of Hotel Nikko Osaka enjoy free WiFi in public areas, conference space, and laundry facilities. Self parking is offered for JPY 1400 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a porter/bellhop, a hair salon, and wedding services.

Room options

Standard Single Room, Smoking

Twin 1 | Sleeps 1

Standard Single Room, Non Smoking

Twin 1 | Sleeps 1

Standard Double Room, Smoking

Full 1 | Sleeps 3

Standard Double Room, Non Smoking

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 1993 reviews