Skip to main content
Beginning of main content

Recent guest reviews

close to the lake, staff was nice. The handicap room was efficient.

Bed was very hard. Shower head sprayed water all over the bathroom. Free breakfast was just two waffle makers.

There were dead bugs in the room. On the floor of the bath and main area. They tell you there is a small continental breakfast. But there was none. Not sure if an employee did t show up or what happened. I will not stay here again

Recently remodeled. Comfy beds. Requested numerous times to have room refreshed over a 3 night stay and no one ever came to do that. They just dropped off towels (after requesting only). Never emptied garbage. Someone picked up their dog’s doodoo and left it on a ledge and no one ever cleaned it up. Indoor pool was green, cloudy and slimy. No continental breakfast or breakfast options onsite.

The price I paid I expected a nicer facility and the amenities aren’t as nice as what the pictures claim

Would have liked a map of facility. Only had continental breakfast on Friday morning. Saturday and Sunday we could have gone to restaurant but didn’t want to eat at a buffet.

Newly remodeled Motel. Clean room, nice outdoor pool.

Had it not been for a bad check in experience we probably would have been happier with our stay here, but once a visit starts badly it is hard to recover. Once we were in our room we dropped our luggage and were headed out to an appointment. Before leaving we used the restroom to find that the toilet didn't. I went to the front desk to ask for another room. I was informed by the clerk that they'd call maintenance instead. I explained that we had an appointment and couldn't wait and again asked to be moved. She said it would be too confusing since the other rooms were assigned to other guests. I asked why I couldn't have the room with the working toilet and the guest that wasn't there yet get my room once the toilet was fixed. She then explained to me that she'd already done me a favor by letting me check in at 2:00 instead of 4:00 and that it would mess up "her system" to move us to another room. I went back to our room to call around for another hotel. On the way to the desk to check out the maintenance man showed up. He “fixed the toilet and off he went. I say “fixed” because when we returned to our room at 10:00 that night we found that the toilet wasn’t working again. The only saving grace about the whole experience was the manager the next morning. She apologized for the inconvenience which the clerk the day before hadn’t bothered to do. Then she got us a credit on our card for the trouble. I hope they use this as a customer service teaching/training moment.

Hotel was nice but we were disappointed that they no longer offer continental breakfast. We have small kids and that was why we booked that hotel.

Hotel was clean and the staff members were very friendly. They have made a lot of nice improvements to this property since we last stayed there in about 2012. We will plan on staying there again.

I received exactly what I wanted. It was an inexpensive room with all of the basics delivered as promised. The hotel has been updated nicely with no frills. The staff is great and the place is VERY clean. I’ll stay here again.

Staff was wonderful Great location the restaurants No closet space No iron Breads for breakfast not covered

Bagnell Dam Blvd Lake Ozark MO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located 2.6 mi (4.1 km) from Bagnell Dam, The Lodge at Port Arrowhead is within a 10-minute drive of other popular attractions like Osage Beach Premium Outlets. This 3-star hotel welcomes guests with 130 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy a bite to eat at the hotel's family restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 130 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Desks are also standard. Housekeeping is available once per stay.


Property features

Guests of The Lodge at Port Arrowhead enjoy an indoor pool, free WiFi in public areas, and a conference center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include a seasonal outdoor pool, a terrace, and laundry facilities.

Room options

Deluxe Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds (Wheelchair Accessible)

2 Queen Beds | Sleeps 4

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for The Lodge at Port Arrowhead

Everyone (7) Couples (3) Family (2)
5
Family

close to the lake, staff was nice. The handicap room was efficient.

By , from MO on Mar 17, 2020

Review comment responded on Mar 17, 2020

Thanks for staying with us! We appreciate the feedback.

2
Business Business

Bed was very hard. Shower head sprayed water all over the bathroom. Free breakfast was just two waffle makers.

By , from Ozark, MO on Mar 12, 2020

Review comment responded on Mar 12, 2020

Thank you for staying with us we appreciate your business. I want to apologies for everything you encountered during your stay. I will be sharing your feedback with my staff. We hold a higher standard then what you had during your stay. I hope you reconsider and come back soon to visit. If you need anything at all please let me know. Thank you

4
Everyone

By on Nov 21, 2019

Review comment responded on Dec 20, 2019

Thank you for staying with us and we appreciate your business. We are excited to hear you had a great stay with us. I hope you come back soon to visit. If you need anything at all please let me know. Thank you

3
Partner Couples Business Business

There were dead bugs in the room. On the floor of the bath and main area. They tell you there is a small continental breakfast. But there was none. Not sure if an employee did t show up or what happened. I will not stay here again

By on Oct 3, 2019

Review comment responded on Oct 14, 2019

Thank you for staying with us we appreciate your business. I want to apologies for bugs you encountered during your stay. I will be sharing your feedback with my staff. We hold a higher standard then what you had during your stay. I hope you come back soon to visit. If you need anything at all please let me know. Thank you

1
Partner Couples

Recently remodeled. Comfy beds. Requested numerous times to have room refreshed over a 3 night stay and no one ever came to do that. They just dropped off towels (after requesting only). Never emptied garbage. Someone picked up their dog’s doodoo and left it on a ledge and no one ever cleaned it up. Indoor pool was green, cloudy and slimy. No continental breakfast or breakfast options onsite.

By on Sep 3, 2019

Review comment responded on Oct 2, 2019

Thank you for staying with us we appreciate your business. I want to apologies for everything you encountered during your stay. I will be sharing your feedback with my staff. We hold a higher standard then what you had during your stay. I hope you reconsider and come back soon to visit. If you need anything at all please let me know. Thank you

2
Partner Couples

The price I paid I expected a nicer facility and the amenities aren’t as nice as what the pictures claim

By on Jul 22, 2019

Review comment responded on Aug 10, 2019

Thank you for staying with us and we appreciate your business. We are always upgrading and improving the guest expectations every day. I hope you come back soon to visit. If you need anything at all please let me know. Thank you again

5
Family

Would have liked a map of facility. Only had continental breakfast on Friday morning. Saturday and Sunday we could have gone to restaurant but didn’t want to eat at a buffet.

By on May 26, 2019

Review comment responded on Jun 17, 2019

Thank you for staying with us we appreciate your business. We are excited to hear you had a great stay with us. I hope you come back soon to visit. If you need anything at all please let me know. Thank you

4
Everyone

Newly remodeled Motel. Clean room, nice outdoor pool.

By on Aug 13, 2018

Review comment responded on Aug 14, 2018

Thank you for visiting us. We appreciate your feedback and business. We work hard everyday to provide the best customer service we can. I'm glad you enjoyed the outdoor pool and the cleanliness. We hope you come back soon and if you need anything at all please let us know.

2

skip this one

Everyone

Had it not been for a bad check in experience we probably would have been happier with our stay here, but once a visit starts badly it is hard to recover. Once we were in our room we dropped our luggage and were headed out to an appointment. Before leaving we used the restroom to find that the toilet didn't. I went to the front desk to ask for another room. I was informed by the clerk that they'd call maintenance instead. I explained that we had an appointment and couldn't wait and again asked to be moved. She said it would be too confusing since the other rooms were assigned to other guests. I asked why I couldn't have the room with the working toilet and the guest that wasn't there yet get my room once the toilet was fixed. She then explained to me that she'd already done me a favor by letting me check in at 2:00 instead of 4:00 and that it would mess up "her system" to move us to another room. I went back to our room to call around for another hotel. On the way to the desk to check out the maintenance man showed up. He “fixed the toilet and off he went. I say “fixed” because when we returned to our room at 10:00 that night we found that the toilet wasn’t working again. The only saving grace about the whole experience was the manager the next morning. She apologized for the inconvenience which the clerk the day before hadn’t bothered to do. Then she got us a credit on our card for the trouble. I hope they use this as a customer service teaching/training moment.

By on Jul 31, 2018

Review comment responded on Aug 8, 2018

Thank you for visiting us. We appreciate your feedback and business. We work hard everyday to provide the best customer service we can. I do apologize for any inconvenience you had during your stay. I will share this with my staff to ensure all proper procedure's are in place. We hope you come back soon and if you need anything at all please let us know.

4

no continental breakfast

Everyone

Hotel was nice but we were disappointed that they no longer offer continental breakfast. We have small kids and that was why we booked that hotel.

By on Jul 1, 2018

Review comment responded on Jul 4, 2018

Thank you for staying with us, we appreciate your business and feedback. We work hard everyday to ensure your experience here is a great one. Guest experience, room cleanness and staff friendliness means a lot to us. We do offer a free continental breakfast Monday through Friday. The weekends we offer a hot breakfast buffet in our restaurant for only $12 for adults and $8 for kids. I do apologize for any inconvenience you had during your staying. Thanks again for visiting us and the Lake Ozarks and we hope to see you again soon

url importing http://www.orbitz.com/Osage-Beach-Hotels-The-Lodge-at-Port-Arrowhead.h18637740-p2.Hotel-Reviews
There was an error importing /Osage-Beach-Hotels-The-Lodge-at-Port-Arrowhead.h18637740-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Osage-Beach-Hotels-The-Lodge-at-Port-Arrowhead.h18637740-p2.Hotel-Reviews