6/10 Aceptable
Chris D.
9 ene. 2025
Le gustó: Limpieza
Pleasant stay, location was ideal!
Booking was easy and communication with the owner, Jim was great. Property was pleasant throughout and adequate for our needs. Master bedroom sink had rust in it, patio doors were broken and the kettle needs replacing as it kept going off (there is a hob kettle available). We paid for pool heat for the duration but it wasn’t heating up by day 4 so I contacted the management company. They called out the next day and informed us that the heat wasn’t switched on but the previous hirers had paid for heat and it had been left on (obviously not). No offer of compensation despite losing 4 days @ 35 per day. Hopefully we may be contacted for a partial refund as one would expect? We changed our plans to allow for no heat. Location is excellent and we have stayed in this area before at other villas.Would recommend but needs a few improvements.
Chris D.
Se hospedó 12 noches en diciembre de 2024