This is our 4th time staying at Windsor Hills, but our first time at this house. The stay and communication went smoothly. Comparing this house to the others we stayed at, this one was mediocre. The kitchen didn't have as many/as nice of fully loaded as others. It was the bare necessities, but we did get by. Not curtains in all of the rooms. Rug was looking a little tattered. Clean, but old and not as refreshed as some of the other we stayed at. The marvel room had peeling off wall stickers. If we had nothing to compare it to, probably would have given it 5 stars, but after seeing so many others a bit nicer, that is the reason for my scores.