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Recent guest reviews

No toilet paper in bathroom; had to go to the front desk to get a roll. When we closed the door to our room, we couldn’t get back out. There was NO DOOR HANDLE on the inside. We called the front desk.... but it was a maid who happened to be bringing us extra towels, who opened the door when we said we couldn’t. The maintenance guy did eventually fix it.

The kitchenette feature was cool but no way to access or use it. Plus too many roaches lingering and couldn't stop from invading my food even when I refrigerated my take out. The roach problem is bad and needs attention. it was unbearable at one point and could not stay in the room until I bought RAID.

This property houses people weekly and has drug deals and drug useage all over the property

Dirty beds. Patrons were doing drugs on the property

Cleaning could be much better. Girls very polite also desk Tony Maintains was the BEST. Girls very

no hot water, looks like a lot of homeless families live there, pretty shady people hanging around

I like the studio style hotel, but the hotel could do some deep cleaning because they have a roach problem.

Room had cockroaches everywhere also smelled bad because they put out chemical to kill them that was absolutely unacceptable. When I complained to them as if they did not care

Convenience and location is great... but i dont like to sharing my food with roaches !

Room smelled like death. Dysfunction everywhere. Crackheads; Drug Dealers; Unsupervised little kids. Its like they turned the hotel into Housing Project. Don't ask anything from the front desk bec he is not accommodating at all. Just full of excuses. This is definitely a bad choice.

Request for an early check in was refused. There was a intolerable wait at 3pm when guests were allowed to check in. The staff was friendly, but unprofessional. My Drivers License / ID was requested upon check in but not returned. I had to ask for the return of my ID. This property was undergoing roofing replacement with no warning from either the property or Orbitz. There was no fall/drop protection from above for guests and as room was on 3rd (top) floor, the roofing construction noise was continuous throughout the day. The property is in a severe state of external and internal disrepair. Towels in the room, though laundered were covered in hair from previous guests. The rooms are filthy and the property is roach infested. I would not recommend this property to anyone.

I check in fine. When I went to my room it's smells like bleach. Sheets where dirty and the environment outside what's ugly for my kid.. I decided to leave that place n lost my money

Very scary looking hotel. Cockroaches are running around. A used towel was given in my room. That is gross.. The front office lady was rude. Very unsafe feeling.

Had to stay for work. Four nights. No maid service. Couldn’t get a hold of front desk on phone- left the food garbage outside of the room due to the roaches. Maids did not take the hint it was outside my room for three days until my departure. Wish I had some towels. Weren’t even there the first day. I assume due to the pest problem. I’d take them off your search engine. I’m not one to complain or even write a review. But this was pretty crazy.

A.C. didn't work, cockroaches were running, neighboring guest were loud and noisey. Loitering around all houts of the day and night. Trash cans were overflowing and not emptied, dirty grounds and walkways.

Not even a trash can in the room. Toilet clogged up. More like a dwelling for locals to live week -week. Not a good place to be at all. Outside is a hang out, & drinking on the stairwells.

N Oxford Rd Casselberry FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Within a short walk of Casselberry Golf Club, HomeTowne Studios by Red Roof Orlando - Casselberry is within 2 miles (3 km) of Secret Lake Park. This 143-room hotel has in-room conveniences like kitchenettes, refrigerators, and microwaves.


Rooms

The 143 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls are also available. Weekly housekeeping is available.


Property features

At HomeTowne Studios by Red Roof Orlando - Casselberry, guests have access to free WiFi in public areas and laundry facilities. If you drive, take advantage of free parking. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 Queen Bed, Smoking

1 Queen Bed | Sleeps 2

Guest reviews for HomeTowne Studios by Red Roof Orlando - Casselberry

Everyone (22) Couples (6) Business (1) Family (10)
2
Family

No toilet paper in bathroom; had to go to the front desk to get a roll. When we closed the door to our room, we couldn’t get back out. There was NO DOOR HANDLE on the inside. We called the front desk.... but it was a maid who happened to be bringing us extra towels, who opened the door when we said we couldn’t. The maintenance guy did eventually fix it.

By , from Fl on Feb 16, 2020

Review comment responded on Feb 18, 2020

Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ORLANDO - CASSELBERRY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for . I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

5
Everyone

By on Jan 23, 2020

Review comment responded on Jan 30, 2020

Thank you for staying with us, we hope to see you next time you're in the area!

1
Everyone

The kitchenette feature was cool but no way to access or use it. Plus too many roaches lingering and couldn't stop from invading my food even when I refrigerated my take out. The roach problem is bad and needs attention. it was unbearable at one point and could not stay in the room until I bought RAID.

By on Dec 29, 2019

Review comment responded on Jan 16, 2020

Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ORLANDO - CASSELBERRY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for . I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

1
Family Family

This property houses people weekly and has drug deals and drug useage all over the property

By on Dec 1, 2019

Review comment responded on Jan 16, 2020

Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ORLANDO - CASSELBERRY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for . I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

1
Everyone

Dirty beds. Patrons were doing drugs on the property

By on Nov 30, 2019

Review comment responded on Jan 16, 2020

Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ORLANDO - CASSELBERRY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for . I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

1
Everyone

By on Nov 24, 2019

Review comment responded on Jan 16, 2020

Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ORLANDO - CASSELBERRY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for . I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

5
Everyone

Cleaning could be much better. Girls very polite also desk Tony Maintains was the BEST. Girls very

By on Nov 10, 2019

2
Business Business

no hot water, looks like a lot of homeless families live there, pretty shady people hanging around

By on Sep 4, 2019

Review comment responded on Sep 12, 2019

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

3
Everyone

I like the studio style hotel, but the hotel could do some deep cleaning because they have a roach problem.

By on Aug 9, 2019

Review comment responded on Sep 12, 2019

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1
Family Family

Room had cockroaches everywhere also smelled bad because they put out chemical to kill them that was absolutely unacceptable. When I complained to them as if they did not care

By on Jun 17, 2019

Review comment responded on Jun 24, 2019

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

HomeTowne Studios by Red Roof Orlando - Casselberry

210 N Oxford Rd, Casselberry, FL 32707
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