Overall, the stay wasn’t bad. Arrived on Friday evening, submitted work order request/pictures on Saturday morning for the following items: we had to open microwave door a certain way because door facing was loose, banister to stair loose (safety hazard), dirty walls, and cold water. The house could use a DEEP cleaning (walls, baseboards and furniture). Someone came to drop off clean linen for one of the bedrooms, but the cold water was never addressed. After a couple of quick warm showers, everyone else had to wash in cold water for the duration of the stay, which was disappointing, especially for the elderly individuals in the group.