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Residence Inn by Marriott Cypress Orange County

3.0 out of 5.0

Recent guest reviews

We were here on a quick visit to LA area after attending a wedding. We chose this location since it's not very far from Disney and not too close to where you'd pay the Disney price. Staff, as expected from Marriott, was great, very helpful and engaging. Our unit was 2BR/2BA on the 3rd floor. The breakfast buffett was good and plentyful. Parking is free, the hotel is clean and looks like newly renovated. I would stay again if we're in the area.

Apparently freshly remodeled. Squeaky clean. I loved the super toilet, great lamps/lighting, plenty of outlets, light switches, big, clean fridge, good tv with lots of channels, very comfortable bed and pillows, best desk chair (I’m going to get one of those!), and plenty of space. Problem-free WiFi. The staff were friendly and professional. It was quiet, although very full judging from the parking lot. We were there on horse business, so it was extremely convenient to Los Al track. I really enjoyed staying here.

The physical aspects of the hotel have not changed. Still pleasant and comfortable. I handed the clerk my license at check-in, with the interaction from 2014 still fresh in my mind. I don't know if he copied it, but it certainly wasn't as obvious as in the past. My only issue with the check in was that when I asked the gentleman for a top floor room, he was unable to comply (I'm Marriott Gold), but his colleague overheard the conversation, and made the change. Room is pleasant, well stocked, and parking ample. Still a nice choice in Orange County.

Stayed there as it is close to Cottonwood Church. It's a small but good hotel. Breakfast was ok but unremarkable with the usual stuff- cereal, eggs and sausage etc. Room was a good size and well equipped.

Centrally located halfway between Orange County and Downtown LA, the Residence Inn is a good place to explore all of metro LA, but you'll need to drive everywhere. Parking is free and plentiful unless you arrive late at night. The 2 bedroom/2 bath suites are spacious, with a fold-out sofa bed in the living room as well, so 6 people can be accomodated. The fold-out sofa bed was uncomfortable to sleep in, so our 5th person just slept on the cushions which turned out to be just fine. The 2 queen beds in each of the bedrooms was too soft for my tastes as well. Otherwise, with 3 TV's, free WiFi, and 2 generous baths and a full kitchen with utensils, cookware, and dishes, it accomodates a large active family. On the grounds is a basketball court and a nice outdoor swimming pool. Basketballs are available to check out from the friendly front desk staff. A full breakfast is served with a rotating menu of eggs, sausage/bacon, and an assortment of cereal, rolls, yogurt and fruit. Plenty of seating in a pleasant atrium. Prompt and friendly maid service cleaned up well after you. We enjoyed our stay here which was over a week long.

Enjoyed our 4 night visit here. Friendly staff from reception to housekeeping. Our clean, spacious & modern room included a kitchen area. Firm bed w/good bedding. Good bathroom design w/vanity & sink separated from the shower/toilet. Only 3 floors so we never had to wait endlessly for an elevator - we could opt for stairs and a bit of exercise instead. A minor negative was an intermittent noise coming from the air conditioner which unfortunately seemed amplified at night. Free internet but slow service or connectivity issues. Complimentary breakfast buffet included a coffee station & make-your-own waffles plus healthy choices: juices, fresh fruit, yogurt & oatmeal. Hot choices varied daily but included scrambled eggs and various sausages/bacon. Multi sports court [basketball, volleyball etc.] and outdoor pool. Plenty of free parking surrounds the hotel. Reasonable rates + very convenient base for visiting the area. Would stay here again!

This used to be a great place to stay. Because we have family in the area, this has always been our go to place to stay. When we arrived, we noticed that the place looked in need of an update. The outside of the building looked dull as if it needed a paint job. The rooms were fine but the buffet breakfast was more limited in food selections. The morning we are there, there was no bacon, no pancakes, No pastries-all choices that were usually found in abundance. There was limited fruit and scant yogurt. The staff remains very pleasant.

We arrived at midnight after a very long flight , the front desk man was unfriendly, he gave us a room in the ground floor next to the elevator engine room , we refused to take it he said we have one room left take it or leave it, he did nit bother his self to solve this matter, we was so tired so we accept to sleep that night .. but we did not sleep that night because the room was so noisy and we were listening for a water leakage from upper room when they use their bathroom we thought it just a water sound but suddenly my husband got wet when he was on the bathroom from upper bathroom leaking , he got wet with other people waste .. so disappointed with the hotel and the management, we checked out in early morning and went to better hotel .. we are so mad and disappointed with this hotel .... absolutely not marriott standards

What can you say? Residence Inn is consistent with spaciousness, amenities, cleanliness, comfort. This one didn't disappoint. Breakfast is included in the morning and has your usually eggs, sausage, and another turkey or veggie sausage option. Love he tortillas and toppings if you wanted a breakfast burrito. Yogurts, bagels, English muffin, oatmeal , cereal, juice and coffee. The bed was comfortable, the shower clean, lighting was spot on. I'm thinking about staying here from now on. As my company is leas than a mile away. Staff was courteous and I enjoyed my stay. Thank you!

Front Desk Team: Very Friendly. Lex is funny . Her jokes make everyone laugh.  It was delightful.   Breakfast Team: Super Amazing. The breakfast is really delicious. Karen is amazing and delivers 5 star service.  Barar is upbeat.  You can literally hear her laughing as soon as you walk into the lobby.  It makes the whole hotel feel cheerful.  Erolyn is so thoughtful.  He made waffles for my family and also brought bottles of water to my kids when we were swimming at the pool.  Freddy is also a cool lady.  She makes the best sweet bread in the morning and is very positive even early in the morning.   Dinner Team: Very Healthy. I heard about the Residence Inn "mom" Raquel from the Internet.  She works hard and takes care to make the food healthy.  I saw her preparing the salad once and she took care to wash every leaf and made sure the salad was fresh.  She really does feel like a mom that cares for the guests as if they are her family.  She told me that her grandpa is 95 years old and healthy because he always ate healthy food.  Angela is also sweet.  She gave my friend from the military a big cup of red wine after dinner so he could take it back to his room and relax.  Also, the Sangria and secret salad Josepah prepared is surprisingly good. Room Team: Could be Better. Melvin is a young guy who works hard with enthusiasm. He loves the hotel so much. I saw him clean the carpet outside the door, and takes out the trash when no one wants to do it. I wish I could do my job like him. Stephanie also works hard and seems to have a passion for her job.  She always treated me like family.  We talked a lot and she made my room very clean.  However; Some of the other housekeepers forgot to stock the room fully though.  One time I went out to find toilet paper and asked Isabel for one.  She looked at me suspiciously and said I needed to ask the housekeepers on my own floor.  I just went to the front desk and asked Lex.  She made a joke and made me feel better.     Room Internet: 80% good. 80% of the time the Internet was good. 20% of the time it didn't really work.  I had the enhanced speed plan, but it didn't seem to make a difference.  I had to call the Internet company 2 times to get the problem solved.  I would hesitate to work from the hotel room if you have anything that needs consistently good Internet.

4931 Katella Ave Los Alamitos CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a 5-minute walk of Los Alamitos Race Course, Residence Inn by Marriott Cypress Orange County is within a 15-minute stroll of Los Alamitos Joint Forces Training Base. This 155-room, 3-star aparthotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. Cypress College and Hawaiian Gardens Casino are also close to this Los Alamitos aparthotel.


Dining

Start your day off right with a free buffet breakfast. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 155 air-conditioned apartments feature kitchens and balconies, and there's space to spread out with dining areas and sitting areas. Guests can expect 37-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free weekday newspapers are also standard.


Property features

At Residence Inn by Marriott Cypress Orange County, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. If you plan to drive, free parking is available. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include an outdoor tennis court, free WiFi in public areas, and 3 meeting rooms.

Room options

Suite, 1 Bedroom

Queen 1 | Sleeps 3

Suite, 2 Bedrooms

Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 162 reviews