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Residence Inn by Marriott Cypress Orange County

3.0 out of 5.0

Recent guest reviews

This used to be a great place to stay. Because we have family in the area, this has always been our go to place to stay. When we arrived, we noticed that the place looked in need of an update. The outside of the building looked dull as if it needed a paint job. The rooms were fine but the buffet breakfast was more limited in food selections. The morning we are there, there was no bacon, no pancakes, No pastries-all choices that were usually found in abundance. There was limited fruit and scant yogurt. The staff remains very pleasant.

We arrived at midnight after a very long flight , the front desk man was unfriendly, he gave us a room in the ground floor next to the elevator engine room , we refused to take it he said we have one room left take it or leave it, he did nit bother his self to solve this matter, we was so tired so we accept to sleep that night .. but we did not sleep that night because the room was so noisy and we were listening for a water leakage from upper room when they use their bathroom we thought it just a water sound but suddenly my husband got wet when he was on the bathroom from upper bathroom leaking , he got wet with other people waste .. so disappointed with the hotel and the management, we checked out in early morning and went to better hotel .. we are so mad and disappointed with this hotel .... absolutely not marriott standards

What can you say? Residence Inn is consistent with spaciousness, amenities, cleanliness, comfort. This one didn't disappoint. Breakfast is included in the morning and has your usually eggs, sausage, and another turkey or veggie sausage option. Love he tortillas and toppings if you wanted a breakfast burrito. Yogurts, bagels, English muffin, oatmeal , cereal, juice and coffee. The bed was comfortable, the shower clean, lighting was spot on. I'm thinking about staying here from now on. As my company is leas than a mile away. Staff was courteous and I enjoyed my stay. Thank you!

Front Desk Team: Very Friendly. Lex is funny . Her jokes make everyone laugh.  It was delightful.   Breakfast Team: Super Amazing. The breakfast is really delicious. Karen is amazing and delivers 5 star service.  Barar is upbeat.  You can literally hear her laughing as soon as you walk into the lobby.  It makes the whole hotel feel cheerful.  Erolyn is so thoughtful.  He made waffles for my family and also brought bottles of water to my kids when we were swimming at the pool.  Freddy is also a cool lady.  She makes the best sweet bread in the morning and is very positive even early in the morning.   Dinner Team: Very Healthy. I heard about the Residence Inn "mom" Raquel from the Internet.  She works hard and takes care to make the food healthy.  I saw her preparing the salad once and she took care to wash every leaf and made sure the salad was fresh.  She really does feel like a mom that cares for the guests as if they are her family.  She told me that her grandpa is 95 years old and healthy because he always ate healthy food.  Angela is also sweet.  She gave my friend from the military a big cup of red wine after dinner so he could take it back to his room and relax.  Also, the Sangria and secret salad Josepah prepared is surprisingly good. Room Team: Could be Better. Melvin is a young guy who works hard with enthusiasm. He loves the hotel so much. I saw him clean the carpet outside the door, and takes out the trash when no one wants to do it. I wish I could do my job like him. Stephanie also works hard and seems to have a passion for her job.  She always treated me like family.  We talked a lot and she made my room very clean.  However; Some of the other housekeepers forgot to stock the room fully though.  One time I went out to find toilet paper and asked Isabel for one.  She looked at me suspiciously and said I needed to ask the housekeepers on my own floor.  I just went to the front desk and asked Lex.  She made a joke and made me feel better.     Room Internet: 80% good. 80% of the time the Internet was good. 20% of the time it didn't really work.  I had the enhanced speed plan, but it didn't seem to make a difference.  I had to call the Internet company 2 times to get the problem solved.  I would hesitate to work from the hotel room if you have anything that needs consistently good Internet.

We needed a place to stay while our home was being tented and would accept small dogs. One thing that I noticed is their friendly service, whenever I ran into a staff member they always greeted me. The room was perfect for our needs, two adults and two small dogs. The WiFi worked great, loved that they had HBO since one of us was always in the room, The area around the hotel is nice, with a small dedicated area for dogs. Location was decent. Could walk to a couple of places to get some food, but it does seem a tiny bit isolated. Not a problem if you have a car, there are plenty of places to eat within 5 minutes. Loved the "free" breakfast in the morning. Rather limited in menu, but they did have hot food available. I would stay here again if I needed to stay with our dogs.

This hotel is very dirty. We checked in the evening. After my shower, I reached for a towel and saw the nicely folded towel had blood stains on it! My husband unfolded the sofa bed and saw about 3 strands of what appear to be pubic hair! My daughter was already sleeping so I decided to stay because we had already move our luggages up the 4th floor already. This is a very disappointing experience because I chose this hotel based on the other reviews and since it was recently renovated. The renovation is basically a cosmetic makeover of the extremely old and dirty rooms. Just covering up the old and dirty. The ceiling still had that old popcorn ceiling. We found a long blonde hair strand in stuck to the vanity cabinet. And an old bottle of water half finish under the sofa bed along with cracks and lots of dust. I would not recommend this hotel. Stay away.

I have stayed at a lot of Residence Inn hotels. This one was above average. Friendly staff, clean rooms*, comfortable bed, good location. The free wifi was SLOW, as usual, and the free breakfast was good. The orange juice was addictive, & very refreshing! The fresh fruit was sweet & tasty! On Saturday, they had some sort of danish/sheet cake with a thick layer of brown sugar, butter & cinnamon, highlighted by streaks of white glaze on top. It was DELICIOUS! I had a large piece, I could have had seconds!!! *There was one small exception. There were a couple of long black hairs in my bed. I quickly checked to see if the sheets had been changed! I determined they had, & maybe the hair fell from the head of the housekeeping staff member. Upon careful inspection, the rest of the bed/room was clean.

This hotel provides very good values and quality stays if you are visiting Long Beach and north Orange County area. The rooms are clean and nicely furnished. The beds are very comfortable. The staff very friendly and make you feel welcomed. As Costco is a must go place for me when I visit America, I like it that there's one next door! Restaurants and shops in Seal Beach Blvd just a short drive. 405 and 605 freeways also a short drive away taking you to south OC in 20 mins and LA in 30 - 40 mins. I visit LA at least a couple times a year and this hotel is now on my list of choice.

This hotel has all you need for a family and/ friends vacation. My friends and I got a two bedroom/ two bath with a living section. We were very comfortable and satisfied with all the amenities. The staffing was great at helping was decide on a Tour. There's plenty of restaurants and grills/bars in the vicinity and shopping within a 3mi radius. The decision on what to have for breakfast may be challenge,because it was all fresh and good.

Celebrating my mom's 90th Birthday and needed a place close by. This Residence Inn was the perfect place with all the amenities of home. Recently renovated, the hotel felt like new. My son and grandson were able to stay with us and we had plenty of room. The complimentary breakfast was fantastic! So many choices. Our grandson loved making his own Belgium waffles. Helpful and friendly staff. Will come back again!

4931 Katella Ave Los Alamitos CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Disneyland - Anaheim within a 5-minute walk of Los Alamitos Race Course, Residence Inn by Marriott Cypress Orange County is within a 15-minute stroll of Los Alamitos Joint Forces Training Base. This 155-room, 3-star aparthotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. Cypress College and Hawaiian Gardens Casino are also close to this Los Alamitos aparthotel.


Dining

Start your day off right with a free buffet breakfast. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 155 air-conditioned apartments feature kitchens and balconies, and there's space to spread out with dining areas and sitting areas. Guests can expect 37-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free weekday newspapers are also standard.


Property features

At Residence Inn by Marriott Cypress Orange County, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. If you plan to drive, free parking is available. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include an outdoor tennis court, free WiFi in public areas, and 3 meeting rooms.

Room options

Suite, 1 Bedroom

Queen 1 | Sleeps 3

Suite, 2 Bedrooms

Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 156 reviews