Unclean, noise until 6am, very interruptive to my baby and I. Very sketchy guests and I felt very unsafe. I left after one night abd just felt very unsafe, I would prefer a refund for my last 2 nights. The property was not kept up at all. Very deceiving from reviews. I would not reconvene this property. Ever!
The carpet in this hotel was very dirty. The elevators were also dirty. Yet the place smelled of strong bleach! the bed also had a dip in the middle. I left without checking in. this was a waste
Stinky hotel. Smells like cigarettes in the hallways and the rings have a weird smell as well. The sheets smelled too. A hair was on my clean face cloth on the bathroom sink. The television was new but you couldn't get a signal to any channels.
Clean, affordable, staff was friendly, efficient and were masked
Beds weren’t that comfortable. Had an email that said pets stayed free but was still charged $10 each for 2 pets
The staff was friendly and the rooms were clean and comfortable but the room next door you could hear everything.
This was previously the Red Roof Inn where I stayed a few times. It has been updated/remodeled but I definitely wouldn't say upgraded. Unfortunately not many other options in the Ocoee area.
Hotel was very clean and the staff was friendly and courteous. The bed was comfortable and the water was hot. TV had a good amount of channels and everything worked properly. Don't know what else to ask for in a hotel. Sadly, they don't serve breakfast in the hotel, but there's a Denny's next to it and a McDonald's and Arby's within walking distance. Very happy with our stay and will book again if we return to Orlando.
We booked a room for 3 adults, got to our room and we only had 2 towels in the bathroom. Went to the front desk and ask for more and the man acted like we were bothering him. When going to the pool and ask the front desk about pool towels and were told to use the towels in our rooms. Pool furniture was cover in mildew Parking lot and sidewalks were covered in trash and debris.
I like it was in a populated area. A place where you could work on your car.
I like that there is a 24 hour place to eat next to the Inn.
I didn’t like how when I got to the room there was blood on the sheets !
The room smells bad and other rooms guests are noisy mostly during nights
Great place if you prefer to not stay on International Drive/ Universal area where it can feel overcrowded.
OYO Townhouse Orlando West is located 2.1 mi (3.4 km) from Lake Butler and within a 10-minute drive of Central Florida Fairgrounds. This 83-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
Satisfy your hunger from the comfort of your room with room service.
All 83 air-conditioned rooms provide microwaves, coffee makers, and safes. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.
Guests of OYO Townhouse Orlando West enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include laundry facilities, a vending machine, and an ATM.
Unclean, noise until 6am, very interruptive to my baby and I. Very sketchy guests and I felt very unsafe. I left after one night abd just felt very unsafe, I would prefer a refund for my last 2 nights. The property was not kept up at all. Very deceiving from reviews. I would not reconvene this property. Ever!
Hi, Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Marie!
Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Jacob
The carpet in this hotel was very dirty. The elevators were also dirty. Yet the place smelled of strong bleach! the bed also had a dip in the middle. I left without checking in. this was a waste
Hi, We are terribly sorry for the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectifying it at the earliest. Have a nice day ahead! Regards, Gabriel!
Stinky hotel. Smells like cigarettes in the hallways and the rings have a weird smell as well. The sheets smelled too. A hair was on my clean face cloth on the bathroom sink. The television was new but you couldn't get a signal to any channels.
Sorry for the inconvenience, Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests with. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Marie!
Hi, We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!
Clean, affordable, staff was friendly, efficient and were masked
Thank you so very much! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Jason
Beds weren’t that comfortable. Had an email that said pets stayed free but was still charged $10 each for 2 pets
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to meet your expectations every time. Have a great day! Regards, Leo
The staff was friendly and the rooms were clean and comfortable but the room next door you could hear everything.
Hi, thanks for spending your valuable time writing the review. Feedback and suggestions of our valued guests like you always motivate us to improve our services further. Regards, George.
This was previously the Red Roof Inn where I stayed a few times. It has been updated/remodeled but I definitely wouldn't say upgraded. Unfortunately not many other options in the Ocoee area.
Hi, Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta
Apologies for the problems you had faced, Nadia! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.