Standard Room, 1 King Bed, Non Smoking, Microwave
from $63
Best Western Ocala Park Centre
2.5 out of 5.0
3.6
out of 5
Average Guest Review
See all 32 reviews
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Recent guest reviews
I stay here for convenience when on the road. BW used to have a great rewards program but now I do not give them as much of my business. They make is impossible to get credit for stays and airline program points if the stay was booked via Orbitz etc., which a lot of people do for convenience in searching. So, I would likely give it 3.5 stars overall, I only have whole number ratings available so it is 3.0.
I stay at this location on a weekly basis for business. Unfortunately I will not be staying in the future as the fitness center hours are not conducive to my schedule. It doesn't open until 8am and I am preparing for work at this time. There are other hotels in the area whose fitness centers hours are better coordinated with my schedule and I will be staying at one of them on an ongoing basis.
The only problem I have was that the bed was too hard.
They were in the middle of renovating but the project to my mind was badly managed. The lobby, room floors and stairwell were at the same stage. We were there 4 nights and saw no sign of work being done. One elevator, very slow, at the time people were trying to check out the housekeeper was also trying to use the elevator. Housekeeper never made the beds, used ice bucket bags for the trash essentially covering the container opening. Never replaced used shampoo.
Always clean, great staff, good fitness center , good breakfast, very convenient to restaurants and shopping ad well as downtown
convenient location - - clean - nice room - nice breakfast
Clean hotel and Sue was super friendly when we checked in. The breakfast area is a little small and they didn't stock it very fast, but other than that we had a good experience.
Continental breakfast was just OK. Staff was friendly and helpful.
We always stay here when in Ocala because of the convenience..
The room was OK. The bed was extremely firm and that meant no sleep. Staff was friendly.
The mattress needs to be replaced. It was way too soft. The shower stream needed to be checked out, it was too weak.
My stay at Best Western Ocala Park Center was great! Thank you. Respectfully, Michael Allan Moore
I thought the hotel needed some updating particularly on their bedding ( pillows, towels, etc.). It all seemed a bit tired. Also, even though I know everyone is cutting back, the little sample of hand cream was not available which just so happened was the one I needed. Otherwise, everything was ok but certainly just an average stay - but there again, an average if not good price.
Hotel is conveniently located right off I-75, nice grounds, updated, pleasant staff, nice free breakfast. Room was clean, beds were very firm but comfortable, nice size TV, in room coffee, mini fridge and microwave. AC did the job. Only complaint is that rooms on the interstate side featured a flashing light show in the AM when cars passed in front of the sun - at first I thought it was a fire truck outside with its lights flashing! Can't comment on noise level from traffic because the AC was running full blast. Cracker Barrel next door.
Beds a little hard but great experience over all would tell friends to stay here
The staff and hotel was the right place to be at. I only had an hour get ready for before the Wedding party leaves. And there was it: The Best Western
We found a great deat. Everythibg was absolutelly great. Definitely will use both again in the future.
The rooms were hot and had bugs. Overall it was very stressful
PARKING LOT BEING PAVED/NO PLACE TO PARK AND NO HELP FINDING ONE.
Check in easy and convinient. Room was clean although a bit small. Excellent stay for overnight.
Guest reviews for Best Western Ocala Park Centre
usually moderately priced always clean rooms
Everyone
I stay here for convenience when on the road. BW used to have a great rewards program but now I do not give them as much of my business. They make is impossible to get credit for stays and airline program points if the stay was booked via Orbitz etc., which a lot of people do for convenience in searching. So, I would likely give it 3.5 stars overall, I only have whole number ratings available so it is 3.0.
will not be staying here
Everyone
I stay at this location on a weekly basis for business. Unfortunately I will not be staying in the future as the fitness center hours are not conducive to my schedule. It doesn't open until 8am and I am preparing for work at this time. There are other hotels in the area whose fitness centers hours are better coordinated with my schedule and I will be staying at one of them on an ongoing basis.
Review comment
General Manager responded on Aug 25, 2017
Returning guests pay us the greatest compliment by continuously choosing to stay with us, so we are deeply saddened to hear you may not be visiting us again. Because of the location of our fitness room near other guest rooms, we, unfortunately, cannot open at an earlier time. We are sorry to hear that our hours do not fit with your schedule and it has deterred you from visiting us. If there is anything else we can do to better accommodate you, we would love the opportunity to welcome you back.
Everyone
The only problem I have was that the bed was too hard.
Review comment
General Manager responded on Jul 5, 2017
Thank you for your stay and for leaving us a review. We are sorry to hear that your bed did not meet your expectations, but are happy that you enjoyed the rest of your experience with us! You will be happy to hear that we are in the process of updating all of our mattresses and look forward to an even more comfortable stays in the future. Come back soon!
close to family
Everyone
They were in the middle of renovating but the project to my mind was badly managed. The lobby, room floors and stairwell were at the same stage. We were there 4 nights and saw no sign of work being done. One elevator, very slow, at the time people were trying to check out the housekeeper was also trying to use the elevator. Housekeeper never made the beds, used ice bucket bags for the trash essentially covering the container opening. Never replaced used shampoo.
Review comment
General Manager responded on May 4, 2017
Dear Kathy, As you mentioned, we are in the midst of various exciting changes and updates. However, we are sorry to hear that this took away from your overall experience with us. Even though we are working hard to promptly renovate our lobby, hallways, and stairways, this progress should not have a detrimental effect on the cleanliness of your room. Housekeeping will be addressed in regards to your comments so we can assure all our guests that we still consider their comfort to be our priority. Though you did not see the progress we have been making with our updates, we are on track to finish painting and texturing all hallways by the end of the month or sooner. We hope you will consider giving us another chance and come back to see all of our renovations. Thank you for sharing your concerns and we hope to see you again!
great hotel for business stay
Everyone
Always clean, great staff, good fitness center , good breakfast, very convenient to restaurants and shopping ad well as downtown
Review comment
GM responded on Apr 10, 2017
Dear Karen, Thank you so much for your kind review. We are very happy to hear that once again you had an enjoyable experience on your recent stay. Our staff takes great pride in the service that they provide, and it is wonderful when we receive positive feedback from a repeat guest. We look forward to seeing you again soon!
close to relative where we were going
Everyone
convenient location - - clean - nice room - nice breakfast
Review comment
GM responded on Feb 27, 2017
We're grateful that you invested the time to let us know about your visit to our property. Our staff knows how important it is to have clean and comfortable rooms and we're really happy that the accommodations exceeded your expectations. Thanks for letting us know about the eggs. We will certainly take a look to see how we can improve things. We appreciate your review and we'd love the opportunity to host you again.
definitely would stay again!
Everyone
Clean hotel and Sue was super friendly when we checked in. The breakfast area is a little small and they didn't stock it very fast, but other than that we had a good experience.
basic hotel, good location and value
Everyone
Continental breakfast was just OK. Staff was friendly and helpful.
Everyone
We always stay here when in Ocala because of the convenience..
jeeptoberfest
Couples
The room was OK. The bed was extremely firm and that meant no sleep. Staff was friendly.
Thank you for your thorough review. We are glad that we could deliver you the convenience that you needed for your business on the road. It is unfortunate that you did not find our location nor some aspects of our service to be up to your standards, and we will share your review with our team to be sure that we are operating as promptly as possible. Next time you are in the area, drop by and speak with our front desk for a number of entertaining and tasty recommendations for Ocala! Please consider us for another stay so that we can have an opportunity to provide you with the experience you expect and deserve.