See all properties

Hotel Santa Helena Plaza

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Santa Helena Plaza

Outdoor pool
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby sitting area
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Galeana 304, Col. Centro, Oaxaca, OAX, 68000
  • Place, Benito Juarez Market
    ‪7 min walk‬
  • Place, Zócalo
    ‪7 min walk‬
  • Place, Oaxaca Cathedral
    ‪8 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪17 min drive‬

Room options

View all photos for Superior Room

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Studio Suite

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Studio Suite

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Double Room

Exterior

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Oaxaca

Located in Oaxaca Centro, Hotel Santa Helena Plaza is within a 10-minute walk of popular sights such as Benito Juarez Market and Zócalo. This 30-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Benito Juarez Market - 7 min walk - 0.4 miles
  • Zócalo - 7 min walk - 0.4 miles
  • Oaxaca Cathedral - 8 min walk - 0.5 miles
  • Church of Santo Domingo de Guzmán - 15 min walk - 0.8 miles
  • Oaxaca Ethnobotanical Garden - 15 min walk - 0.8 miles

Getting around

  • Oaxaca Intl. Airport - 20 min drive

Restaurants

  • ‪Taniperla - ‬4 min walk
  • ‪Cafetería Alex - ‬3 min walk
  • ‪Tacos El Güero Lavariega - ‬3 min walk
  • ‪Cafe Trébol - ‬5 min walk
  • ‪Magnolia Rooftop-Mezcal-Café - ‬3 min walk

About this property

Hotel Santa Helena Plaza

Guests of Hotel Santa Helena Plaza enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a vending machine, a TV in a common area, and a water dispenser.
24-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and free toiletries. Other amenities include balconies, phones, and desks. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

35-inch flat-screen TV with cable channels
HOTEL POSADA DON MATIAS
Oaxaca Centro
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Kitchen
8.8 out of 10, Excellent, 354 reviews
$30 nightly
The price is $35
Jun 19 - Jun 20
Total with taxes and fees
HOTEL POSADA DON MATIAS

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 200.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 200.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Santa Helena Plaza Oaxaca
Santa Helena Plaza Oaxaca
Santa Helena Plaza
Hotel Santa Helena Plaza Hotel
Hotel Santa Helena Plaza Oaxaca
Hotel Santa Helena Plaza Hotel Oaxaca

Frequently asked questions

Is free cancellation available at Hotel Santa Helena Plaza?

Hotel Santa Helena Plaza offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do around Hotel Santa Helena Plaza?

This hotel is situated in Oaxaca Centro within a short 7-minute walk of Zócalo and also 18 minutes on foot from Auditorio Guelaguetza. You'll also find Benito Juarez Market and Mercado 20 de Noviembre less than a mile away.

Is parking available on site at Hotel Santa Helena Plaza?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Santa Helena Plaza feature a casino?

No, Hotel Santa Helena Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Santa Helena Plaza?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Hotel Santa Helena Plaza?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an outdoor pool and a terrace.

Are there hot tubs at Hotel Santa Helena Plaza?

No, there isn't a spa tub at this hotel.

Does Hotel Santa Helena Plaza feature a restaurant that includes a breakfast menu?

No, Hotel Santa Helena Plaza doesn't have a restaurant that serves breakfast.

Will Hotel Santa Helena Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Santa Helena Plaza.

Are there connecting rooms at Hotel Santa Helena Plaza?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Santa Helena Plaza?

The closest major airport to Hotel Santa Helena Plaza is Oaxaca Intl. Airport, which is 5.3 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hotel Santa Helena Plaza?

Yes, every guestroom at Hotel Santa Helena Plaza comes with a balcony and some offer pool views.

Hotel Santa Helena Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 110 reviews
Rating 8 - Good. 41 out of 110 reviews
Rating 6 - Okay. 15 out of 110 reviews
Rating 4 - Poor. 3 out of 110 reviews
Rating 2 - Terrible. 3 out of 110 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MARIA S

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, service and cleanness Very friendly and helpful staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were super clean, the hotel is on a busy street however it’s very safe and quiet. I love the fact that is located near downtown and is very walkable to whatever part of the town you want to go.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, just a short walk to the Mercado and Zocalo.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

NORA

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, very clean rooms, hot showers and lovely courtyard pool. Thank you
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pool and pet friendly
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay we’re really friendly & helpful.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Geraldo

Liked: Cleanliness, property conditions & facilities
It's a hotel very close to downtown, you can walk and is a safe area. The only think it has no restaurant as announce it on line.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santa Helena

Good location. Quiet. Good service
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Holger

Liked: Cleanliness, amenities, property conditions & facilities
Ein in die Jahre gekommenes Hotel. Aber für ein paar Tage okay, da nicht sehr weit zum Zocalo.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

BIANCA

Liked: Cleanliness, property conditions & facilities
Hotel muy limpio, personal muy amable!!
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

eulises

Disliked: Amenities, property conditions & facilities
El personal
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mariano Jose

Liked: Cleanliness, staff & service, amenities
Todo bien , ubicación c limpieza y amabilidad
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Luis Gustavo

No me respertaron mi reservacion:c
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Bien trato
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities
En general estuvo muy bien la estancia, la habitación bastante amplia y el baño muy bien y limpio. solo que el hotel no tenía restaurante o por lo menos café en la mañana. Pero bien el servicio. Recomendable.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

María de la Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción para estar cerca del zócalo
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Nos gustó mucho el hotel, las habitaciones amplias, muy limpias y todo el personal muy amables. Recomendamos que pongan un restaurante aunque sea con un menú pequeño. El único pero es que las camas no están muy cómodas, espero las logren cambiar.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Ana

Liked: Amenities
La ubicación
Stayed 3 nights in Apr 2025
Verified

8/10 Good

FRANC

Liked: Staff & service, property conditions & facilities
Servicio de cocina estatia genial
Stayed 1 night in Apr 2025
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo, personal amable, alberca y jardín agradables, no cuentan con Restaurante pero permiten entrada de alimentos, alrededores no muy agradables pero nos recomendaron por dónde no caminar.
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Alina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está ubicado en un barrio no tan lindo, las instalaciones viejas y descuidadas, la habitación descuidada y en intramos una araña enorme que ni los del hotel querían matarla, el colchón parece de cartón y el ventilador no daba aire debido a la altura que estaba. Definitivamente no recomiendo el hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó, muy bonita, la atención bastante buena, como está céntrico es fácil llegar a tienditas cercanas, el zócalo y el mercado, muy bonito todo
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones están bien cuidadas y la limpieza de las áreas en excelentes condiciones. Solo le falta un restaurante para complementar el servicio.
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

Anntonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, personal muy amable, bonitas instalaciones
Stayed 1 night in Jan 2023

Hotels

Flights

Cars