I have been a fan of this hotel for years. The staff is the very best: on our first day back from sightseeing they greeted us with mezcal. Breakfast is included and it’s delicious. They remembered I liked cafe mocha & the restaurant staff had it made by the time I sat down. You have to visit their store for necklaces & bags. Even the famous KPBS Mexican chef Paty Jinish was staying there !

PROS - Good location: feel comfortable walking at night to restaurants - Friendly staff at door and front desk - A few pieces of cool art (phallic sculpture in courtyard, woven light in stairway) - Breakfast, two bottles of water, fruit plate, two chocolates included - My room (5) was quiet, dark - Clean - Good internet service - Accepts Hotels.com credit CONS - Room was painted bright white -- makes it feel a bit like a hospital (and so out of character for such a colorful city) - No other people in common areas -- lacked energy, vibe - Little natural light in rooms

We left town for short excursion to Puerto and its beaches. On early morning ride to airport, my daughter realized she had left her rings in her hotel room bathroom, so we called the hotel to let them know. When we returned to pick up the rings, we were told they never found them. It was obvious though from their response they were being dishonest: either the receptionist we called never relayed the message to the cleaners or the cleaners took or threw away the rings (which were not made of precious metals and only held sentimental value). Our daughter was heartbroken and this misstep on the hotel's part unfortunately dampened our otherwise wonderful experience in Oaxaca.

I just got back from spending two night at Hotel Azul and found it a very pleasant stay overall and would definitely recommend it to others. The hotel is near all of the historical sites in Oaxaca City, especially the gorgeous Templo de Santo Domingo which is only a few blocks away. The room itself that I had was on the main floor and was of adequate size--not too large but not tiny either. Not much natural light without opening up a window that faced out on the main patio/courtyard so I generally kept it closed. The bed was comfortable, and the towels were of decent quality--which is all very important. Equally importantly, the room was very clean which is a "must". The toiletries were okay, but the shampoo and conditioner and body gel were all made in China--which I did not like. The hotel has a strong "traditional Mexican" vibe--why not pick a brand of toiletries made in Mexico then instead of some cheap stuff made in China?? Also, be aware that the water pressure in the shower is pretty weak, although there was no problem getting enough hot water, thankfully--just a very weak stream of water. Lastly, as far as the room goes, the air conditioning was excellent--which is also very important as Oaxaca City can get pretty hot in my opinion. I really liked the complimentary breakfast which is a la carte and served in their cute inner courtyard--the waiter was very polite and pleasant. The main reason why I don't give this hotel "five stars" here is because they list themselves as a "VIP Members" hotel on Expedia and Orbitz. However, they don't really provide any type of special service which is the main reason I originally selected this hotel--they just gave out 2 coupons for 10% off food. That's not what I consider anything special and therefore I don't think as a Platinum member of Orbitz that Hotel Azul should be listed as a "VIP Members" hotel. Most hotels in that listing provide room upgrades which this hotel did not. So, all things considered, this is a very decent hotel and I would be happy to recommend it. Is it perfect? No--with a few improvements though it could very nearly be.

Highly recommended, very friendly. Ask for Laura Santiago at front desk, she will help you any questions, all employees were above average. Will book again on next trip to Oaxaca. Great location for any activity

I recently stayed at hotel azul in Oaxaca city! It is incredible the service is amazing the design is impeccable. The two rooms I stayed in the Toledo suite and the yellow room are amazing and well appointed with great attention to detail. I would highly recommend this to anyone.

Fun Small Hotel, helpful staff, breakfast included was great, had a large library computer for internet, Wi-Fi was spotty in my room. Fun nice rooftop patio where you can have drinks, nice central courtyard. Very convenient in town, quiet considering location.

The lady on the front desk is a real difficult person to deal with. I will never stay there or recommend it! I had to cause a scene until someone else finally stepped in who worked there. No no no no no no no no no no no no no!

This charming boutique hotel is just blocks from the Sto. Domingo Plaza and easy walking distance to the Zocalo. The styling of the hotel is beautiful and full of art. In fact the courtyard is so picturesque that locals come with their photographers for photo shoots. The staff were super attentive and helpful in all moments. The restaurant in the hotel was not a destination, but it was perfectly nice for the breakfasts that we ate there. Special amenities include a pour of mescal (Koch brand with hotel label) upon check-in, a blue scarf, a straw hat, a market shopping bag, daily rich and delicious chocolates, and loaner umbrellas when needed. Each room is unique. We stayed in two different rooms during our visit. A standard room with a king bed and Suite Dubon. I liked both rooms for different reasons. The standard room had a bigger window, a window seat and a table with chairs. However, our shower was enclosed only by a curtain which felt a bit constraining for a , and shower water splashed across the floor. The Suite Dubon had a very interesting wood platform built around the bed. The Suite Dubon bathroom was bigger and there was much more separation between between shower, sink, and toilet making it more comfortable to use. However, there weren’t as many comfortable sitting / working spaces in this suite as there were in a standard room. Air conditioning and water pressure and heated water all worked flawlessly for us. Unfortunately for us, the air conditioners in both of our rooms pointed directly at the beds, so we got creative with suitcases and pillows to divert the air flow. We were always able to get wifi in our rooms. Depending on location with the hotel and time of day wifi speeds ranged from 6 to 60 Mbps download and 2 to 20 Mbps download. I was able to use the wifi for the transfer of large data files and for making wifi calls. We also enjoyed going into the hotel study / library as a place to work outside of our rooms. However, that location was not always available because it was sometimes rented out for workshops and meetings. Overall, we really enjoyed the hotel for its location, great staff, beautiful aesthetics and great amenities.