North Pacific Coast Vacation Packages

Enjoyed the pools, entertainment at night with the shows, tours. Some staff members not friendly, don’t acknowledge you until you say something. “Good morning”, “good afternoon” goes a long way, it doesn’t matter where you are in the world, specially if I’m a guest at the hotel you work at. You’re having a bad day, don’t take it out on me. I’m supposed to be your guest. I used to work for the airlines for 20 years. One thing I’ve learned is customer is always right, even though you know they may be wrong sometimes, but- you always want their complete satisfaction and a repeat business. You try to make them happy. I didn’t get that here. Breakfast- had to get up to get someone’s attention to get me some coffee and cream. It wasn’t even poured for me, I did it myself. Buffet style, get your own food and drinks, thank you. When seated, ask that customer if they need anything else. They need to improve on that.

It’s was wonderful wasn’t a true adults only

Comfortable rooms. Good location and clean

Best view from villa we have ever had and the large personal infinity pool in the room is amazing. Sentido Norte restaurant on the property is the best food in the area. Or main concierge Jorge and the rest of the staff we thought did a great job. Outstanding overall experience. Highly recommended for couples.