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 El Ocotal •1 Room
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Riu Guanacaste - All Inclusive

4.0 out of 5.0
Overview Reviews Amenities & Policies
Sardinal de Carrillo, El Ocotal, Guanacaste
1-844-663-2269
3.9
out of 5
Average Guest Review
See all 418 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 3.5
Hotel condition 3.5

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

I loved everything!!!! Especially the bartender Diego at the swim up bar he was amazing!!! The staff were very friendly and helpful!

Nice hotel restaurants Entreteiment perfect Everythink deliciosa comida

Everyone was pleasant and helpful. The only issue we had was our room was out of electricity as we had an electrical short. So the power kept going off and on. It was fixed later that day.

The property was very nice. I love the art on the ceiling. The place was very clean and smelled very nice.

Poor and lobby areas were nice. Monkeys in the trees. The themed entertainment each night was fun especially neon night!

This was my third year coming to the property, worst year for food.

Half the restaurants were closed each night during the week. No reservations either. Extremely misleading and false advertising to say there are 6 eating options each night when there isn't.

Food wasn't good, the bathroom has a bad odor came from the drain, bed was very hard, pillows were tiny and lumpy, no service, they put rotten mints in my mojito, when I told them the guy gave me an attitude. The entertainment was right under the guests room. I can't rest until they finished their shows each night. I would not recommend it to anyone.

This property is not new and has some serious wear on it. Also, the place could be kept cleaner in the bar areas, the pools, The food is not to our standards and several others we spoke to also felt the same. The specialty restaurants are all buffet just like the main buffet area and you have to stand in line up to an hour before it even opens to get a seat. No reservations, not acceptable from my perspective and the food is not any better. If you're going for drinks it's the cheapest liqueur I have ever seen or tasted. Also, be ready for iguanas all over the pool area, and lots of bugs and mosquitoes everywhere, monkeys in the beach area which was neat to see and they tend to leave you alone. overall I would say 3 stars at best and Costa Rica is not for our family, you would love it if you like the jungle, hiking, zip lining, and don't mind animals and bugs all over you.

Overrated. Dated hotel rooms. We took a Uber here with no issues but oddly there were no cars available for pickup upon departure. It’s like the hotel refuses to allow you to take advantage of any outside transportation option and literally blocks any outside vendors from doing business. I saw someone else comment in their review that the hotel felt like a prison camp and impossible to escape from and I agree. Food was subpar (breakfast was the worst option). I noticed quite a few staff cooking without gloves. Including a young lady flipping french toast with her bare hands. Barf! Restaurants at capacity for dinner every evening, with a wait of over an hour. Was feeling under the weather one evening and discovered there was no option for room service, what! Was told I would have to change my clothes at dinner one evening (I had on a swimsuit and long sleeved cover up down to my knees). I didn’t complain nor did I challenge Ruz, but the way he spoke to me didn’t sit well with me at all. I also noticed this policy may depend on your body shape. I saw a less curvier girl wearing a crop top with no issues. Ruz approached me with no greeting and demanded “you need to change.” When I asked him if I could leave my plate at the table and come back for it he’s like “please. It’s dinner. You need to change”. Again, I didn’t challenge him, nor am I complaining about their policy. They may have it for good reason. It’s the way Ruz handled the situation and how he spoke to /treated me.

Lovely employees , dalicious food, clean place and top notch entertainment

Sardinal de Carrillo El Ocotal Guanacaste

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Diamante Eco Adventure Park, Riu Guanacaste - All Inclusive is within 3 miles (5 km) of Haras del Mar Equestrian Center. This 701-room, 4-star property has 3 outdoor pools along with a full-service spa and 5 restaurants.


Dining

Free buffet breakfast is served each morning from 7 AM to 10 AM. There are multiple options for onsite dining with 5 restaurants, including Liberia, which specializes in international cuisine.


Rooms

All 701 air-conditioned rooms provide minibars, free bottled water, and ceiling fans. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

Guests of Riu Guanacaste - All Inclusive have access to a full-service spa, 3 outdoor pools, and a nightclub. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive property include a children's pool, a health club, and a sauna.

Room options

Room (B2C)

2 Double Beds | 1 King Bed | Sleeps 4

Suite Jacuzzi Ocean view

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Standard Room

2 Double Beds | 1 King Bed | Sleeps 4

Superior Room

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Riu Guanacaste - All Inclusive

Everyone (77) Business (3) Couples (192) Family (95) Friends (37) Other (8)
5
Friends

I loved everything!!!! Especially the bartender Diego at the swim up bar he was amazing!!! The staff were very friendly and helpful!

By on Nov 19, 2019

3
Everyone

By on Oct 27, 2019

5
Families

Nice hotel restaurants Entreteiment perfect Everythink deliciosa comida

By on Oct 5, 2019

4
Everyone

By on Sep 22, 2019

4
Everyone

By on Sep 22, 2019

5
Families Friends

Everyone was pleasant and helpful. The only issue we had was our room was out of electricity as we had an electrical short. So the power kept going off and on. It was fixed later that day.

By on Sep 3, 2019

1
Everyone

By on Sep 3, 2019

5
Partner Couples

The property was very nice. I love the art on the ceiling. The place was very clean and smelled very nice.

By on Sep 1, 2019

3
Everyone

Poor and lobby areas were nice. Monkeys in the trees. The themed entertainment each night was fun especially neon night!

By on Aug 31, 2019

5
Everyone

By on Aug 23, 2019

Riu Guanacaste - All Inclusive

Sardinal de Carrillo, El Ocotal, Guanacaste
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