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SpringHill Suites by Marriott Virginia Beach Oceanfront

3.0 out of 5.0

Recent guest reviews

7 people and 2rooms is what I had.We got in late but hotel does not have a restaurant. They did have room service but that option is always expensive. Had to go to the hotel next door to eat. We had ants in the bathroom & found a couple crawling in the bed. Not to mention, we found someone else's dirty smelly socks under the bed.The pull out sofa was horrible. Springs in our back.Housekeeping took our dirty towels but left only 3 in return for 4 young ladies. Indoor pool was tiny. And since it's the off season it was crowded. We swam once for less than 30 mins. Other children were there without parents & were unruly. Housekeeping kept waking us. They have their carts in the hallway while cleaning rooms. But when going back & forth, They just let the door slam shut onto the fold-over lock on the inside of the room. Thought this hotel would be our best option. But as we walked around, we noticed other hotels that looked equally as nice. I wouldn't stay there again. Orbitz told me we had adjoining rooms as I requested. When I called to confirm reservations I was told only handicapped rooms were adjoining & they'd note req rooms next to each other. Turns out they had us apart. It was myself & 6 teenagers. They did get us rooms together eventually though.

Just an overnight stay but the room was nice, good equipment in the fitness center and the front desk was very friendly.

Housekeeping was terrible. The garbage wasn't taken out for 3 days. There was a layer of dust on TV stand, tables, lamps and on top of the toilet tank. Soap dish and sink counter was never cleaned. One day we returned to the room after 4 pm and it still hasn't been cleaned, even though the housekeeping cart was right outside when we left at 10 am. 6 hours was not enough to tidy up the room? Housekeeping never restocked shampoos and conditioners and lotions. We had to call for it twice during our stay.

Just returned August 8, 2016 and the hotel was very nice. Love the ocean view room and the location. Good free breakfast too!

The hotel is in a great location - right on the water! The rooms are very comfortable they include a sitting area, bathroom, kitchenette and a bedroom with a balcony view of the ocean. They serve a hot breakfast each morning that varies a little but typically had eggs, grits, some type of meat, bread, muffins, cereal (hot & cold) and the standard waffle machine. They have a workout room with basic equipment. The outdoor pool is awesome - they offered towels, it has a bar that serves food and drinks plus the pool area has speakers so the music was a nice touch. They do have an indoor pool but it seemed like a place where families with kids hung out as a break from the heat/sun.

The hotel is located on the south side of the fishing pier between 10th and 9th. It's a perfect location and the views were spectacular. The room was roomy enough for us. The staff were all very friendly and helpful. They didn't anticipate an issue with towel service during our stay for the entire hotel. Breakfast was okay which is typical for hotels with included breakfast but get there early or the line will be very long. All-in-all our quick getaway was very good and the room view and location was excellent.

I was kind of upset overall with virginias beach check in 4pm check out 11am policy really? It sucks! But anyways about the hotel the staff i wish they would have been a bit more accommodating faster especially for the amount of money you are paying nightly nice they had breakfast its not the yummiest thing very bland you know hotel food you'd get the room was nice very beautiful view the outside pool was nice, inside not so much smelled and it was musty air our the room was hot! I dont think well be staying at this hotel next time !

Very pleased with the overall experience. Nice location. Within walking distance of everything we wanted to do and everywhere we wanted to go. Would highly recommend this hotel to friends and family

The hotel was nice although great for a family I think. They were very nice although it seems that they are used to guests who do not make requests. They have little idea what is going on at their outdoor pool. All in all very nice just the area of virginia beach is lacking in nice clubs, bars and restaurants.

We enjoyed our stay for 3 nights and although we have no complain, the regular suit is alittle small when you in reality settle in the room. We expected alittle roomier and pictures misguided us, but no complain.

In the Hotel they charge me for the package again $ 609.00

We booked a suite for 2 nights, as soon as we walked out of the elevator the hall smelled like urine! After the first night, we noticed our door did not lock, 5 times we told the front desk. After the 3rd time they fixed it, they told us, we were opening it wrong, and had to do it just right not to trip the mechanism. Then they had carpet cleaners doing the floors (which were in DESPERATE need) But they wanted to do it with us in the room. Who wants to walk around on wet carpet?? The front desk could not have cared less about our inconvenience. I expected A LOT more for over 400.00!

We had an amazing time here! All of the children loved the indoor and outdoor pools as well as the parents!! The outdoor pool had a bar with a food menu which was a huge bonus! The hotel is located beachfront so the 'big' kids can go right out to play at the beach while we sat on the balcony to watch them. We defiantly will try to stay here again!

Location was Great. Breakfast was Great. We rented 2 rooms due to size of our family. One of our rooms had issues with carpet having stains and loose carpet bumps. Also bed light did not work and we called to have it serviced but no one ever came. Hotel gave us $50 credit for room issues. Other room was Great. Overall our kids loved the hotel with ocean view an indoor/outdoor pool. Live music at pool was Great as well as pool bar with refreshments. Overall family vote is we would stay again!

room was not cleaned well; bottle water in room turned out to be one bottle and it was needed because the water tasted funny; air condition fan discharge on the balcony-Wow?

Good stay for the most part. The only complaint was that there weren't enough hand towels for us.. Location was excellent, rooms were pretty clean (though the lamps needed a little dusting), and the breakfeast buffet is great. I did not have to get in my car at all during my 3 day stay.

carpeting in room was dilapidated. no housekeeping service in room over a 2-day stay. However, the employees we dealt with at the front desk couldn't have been nicer.

One of the better hotels on the beach. Close to Rudy Inlet, Raven, Waterman's. Private parking, great breakfast if you are a serve yourself person and free coffee. Have stayed at many hotels there and plus lived there most of my life, one of the better places.

The service at the desk was exemplary, very helpful with all of our questions and super friendly!.. The room was fantastic, with everything supplied you could need and tastefully decorated with quality furnishings. They provided a full hot buffet breakfast each morning, which is kept fully stocked with a great variety of foods to meet anyones needs. Lovely eating area, which is very spacious and looks out on the ocean and includes areas with intimate seating arrangements which are wonderful for a relaxing time to have a conversation, a cup of coffee or hot chocolate, or as several guests were doing--playing a round of cards. There was a very comfortable, home-like quality that gave you a sense of peace and relaxation. Some people gathered in the lobby to watch a football game on the large flat screen TV. It was little details like one employee who was straighting rugs in front of the elevators, and when he saw us coming to them, he pushed the button for us and held the door. The only negative would be the lack of a restaurant, although there are a few in walking distance. If you are looking for chain restaurants (EX. Applebees, Chilis, etc), you will have to drive a good little ways to find them. The hotel is also pretty close to the Convention Center. All in all, we simply loved our stay here and hope to go there again!

great hotel. Service was great, breakfast was a good feature and will definitely stay here everytime we come to VA Beach!

901 Atlantic Ave Virginia Beach VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Virginia Aquarium and Marine Science Center is within 2 miles (3 km) of SpringHill Suites by Marriott Virginia Beach Oceanfront while other popular attractions such as Ocean Breeze Waterpark are within 3 miles (5 km). This 168-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free valet parking. It's on the beach and also a short walk from Atlantic Wildfowl Heritage Museum and Virginia Beach Fishing Pier.


Dining

Free buffet breakfast is offered each morning. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Rooms

The 168 air-conditioned accommodations feature kitchenettes and balconies, and there's space to spread out with sitting areas. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are also standard.


Property features

At SpringHill Suites by Marriott Virginia Beach Oceanfront, guests enjoy an indoor pool, a fitness center, and a spa tub. A stay here includes free valet parking. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Other amenities at this beach hotel include free WiFi in public areas, a meeting room, and a business center.

Room options

Studio, Multiple Beds, Oceanfront

Queen 2 | Sleeps 6

Suite, 1 Bedroom

Queen 2 | Sleeps 6

Guest reviews for SpringHill Suites by Marriott Virginia Beach Oceanfront

Everyone (5) Couples (5) Family (20) Friends (3) Other (1)
3

doesn't have a restaurant.

Everyone

7 people and 2rooms is what I had.We got in late but hotel does not have a restaurant. They did have room service but that option is always expensive. Had to go to the hotel next door to eat. We had ants in the bathroom & found a couple crawling in the bed. Not to mention, we found someone else's dirty smelly socks under the bed.The pull out sofa was horrible. Springs in our back.Housekeeping took our dirty towels but left only 3 in return for 4 young ladies. Indoor pool was tiny. And since it's the off season it was crowded. We swam once for less than 30 mins. Other children were there without parents & were unruly. Housekeeping kept waking us. They have their carts in the hallway while cleaning rooms. But when going back & forth, They just let the door slam shut onto the fold-over lock on the inside of the room. Thought this hotel would be our best option. But as we walked around, we noticed other hotels that looked equally as nice. I wouldn't stay there again. Orbitz told me we had adjoining rooms as I requested. When I called to confirm reservations I was told only handicapped rooms were adjoining & they'd note req rooms next to each other. Turns out they had us apart. It was myself & 6 teenagers. They did get us rooms together eventually though.

By , from Delaware on Apr 21, 2017

5

great location with awesome ocean views

Everyone

Just an overnight stay but the room was nice, good equipment in the fitness center and the front desk was very friendly.

By , from Durham NC on Feb 1, 2017

3
Everyone

Housekeeping was terrible. The garbage wasn't taken out for 3 days. There was a layer of dust on TV stand, tables, lamps and on top of the toilet tank. Soap dish and sink counter was never cleaned. One day we returned to the room after 4 pm and it still hasn't been cleaned, even though the housekeeping cart was right outside when we left at 10 am. 6 hours was not enough to tidy up the room? Housekeeping never restocked shampoos and conditioners and lotions. We had to call for it twice during our stay.

By on Oct 3, 2016

Review comment responded on Oct 5, 2016

Thank you for taking the time to review our hotel. I am very sorry you were not satisfied with your stay. Please know that your comments have been addressed with our staff for improvement. Again, I am sorry we disappointed you and hope you enjoy the rest of your year.

4

very nice!

Everyone

Just returned August 8, 2016 and the hotel was very nice. Love the ocean view room and the location. Good free breakfast too!

By on Aug 25, 2016

Review comment responded on Aug 29, 2016

Thank you for taking the time to let us know how your stay was. Your comments are very important to us and greatly appreciated. I am glad to hear everything was to your satisfaction during your recent stay. We value you as a guest and we want to make sure we are meeting your needs and exceeding your expectations. See you next time!

4

beach vacation

Everyone

The hotel is in a great location - right on the water! The rooms are very comfortable they include a sitting area, bathroom, kitchenette and a bedroom with a balcony view of the ocean. They serve a hot breakfast each morning that varies a little but typically had eggs, grits, some type of meat, bread, muffins, cereal (hot & cold) and the standard waffle machine. They have a workout room with basic equipment. The outdoor pool is awesome - they offered towels, it has a bar that serves food and drinks plus the pool area has speakers so the music was a nice touch. They do have an indoor pool but it seemed like a place where families with kids hung out as a break from the heat/sun.

By , from Boston, MA on Jul 19, 2016

Review comment responded on Jan 1, 1970

Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel, we will look into that issue with the pool chairs. We hope to see you again when in Virginia Beach!

4

quick family getaway

Families

The hotel is located on the south side of the fishing pier between 10th and 9th. It's a perfect location and the views were spectacular. The room was roomy enough for us. The staff were all very friendly and helpful. They didn't anticipate an issue with towel service during our stay for the entire hotel. Breakfast was okay which is typical for hotels with included breakfast but get there early or the line will be very long. All-in-all our quick getaway was very good and the room view and location was excellent.

By on Sep 1, 2015

3

family trip

Families

I was kind of upset overall with virginias beach check in 4pm check out 11am policy really? It sucks! But anyways about the hotel the staff i wish they would have been a bit more accommodating faster especially for the amount of money you are paying nightly nice they had breakfast its not the yummiest thing very bland you know hotel food you'd get the room was nice very beautiful view the outside pool was nice, inside not so much smelled and it was musty air our the room was hot! I dont think well be staying at this hotel next time !

By on Aug 11, 2015

4

fun family time

Families

Very pleased with the overall experience. Nice location. Within walking distance of everything we wanted to do and everywhere we wanted to go. Would highly recommend this hotel to friends and family

By on Jul 25, 2014

4

nice getaway

GetawayWithFriends

The hotel was nice although great for a family I think. They were very nice although it seems that they are used to guests who do not make requests. They have little idea what is going on at their outdoor pool. All in all very nice just the area of virginia beach is lacking in nice clubs, bars and restaurants.

By on Jul 8, 2014

3

nice and newer hotel

Families

We enjoyed our stay for 3 nights and although we have no complain, the regular suit is alittle small when you in reality settle in the room. We expected alittle roomier and pictures misguided us, but no complain.

By on Sep 5, 2012