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Sheraton Virginia Beach Oceanfront Hotel

3.5 out of 5.0

Recent guest reviews

Nice location, clean room and beautiful view of ocean.

Hotel stay was Fine. Only problem we had with this hotel was when we ordered room service. They had my credit card for 15 mins, from which they had to ask 2 other people how it was supposed to be run. Other than that it was a ok stay, maybe just a little more training with staff and it would have been better.

Pros- * Able to check-in at 2:00pm instead of 4pm. *Able to use parking garage before we checked-in and after we had checked out allowing us to spend time at the beach. *Great location Cons- *Didn't get the exact room specs we paid for. *Got the ocean view as promised, but the pool was right below our balcony. Staff wasn't sure how late it was open. I had to go down at 10:00pm because of noise and was finally told that the pool closed at 11:00pm on Friday. I had to turn down the temp of the room to drown out the children playing, so I could sleep.

Exactly what you would expect from a hotel. Standard room and bathroom. Pros: free parking and proximity to the beachfront and 31ocean shops Cons: no free breakfast and not walking distance from better restaurants and non-beach attractions

Location was good, parking was convenient. The ocean is just steps away. Stroll around the boardwalk was nice. Staff greeted warmly and helped with speedy check-in. Also allowed us late check-out at 1pm. The indoor pool was kept clean and ample amount of towels ready for us. Only thing I really didn't like was that at night time, it got cold and turned on the heater. Boy was it loud, kept me tossing and turning because of the noise, even though I am not that of a light sleeper.

We needed an extra day after Outer Banks vacation before flying out and this was a great place with one more beach day.

Nice, but will not return. There are 2 elevators to serve the entire hotel - long waits to get to your destination. Staff was very nice. Hotel was clean. Room balcony was small and the railing was not completely secure. Bathroom was small. Tub water valve didn't work correctly. There was no exhaust fan in the bathroom. Pools were very nice. Pool bar should stay open later on weekend nights - they have last call at 9:45.

The staff was the best, went out of the way to track down the cleaning staff to find my shorts I left, very helpful, friendly and personable. Good personalities as well. When I go back to VA I will be staying there, Everyones experience varies so mine is from staying there in a double bed bedroom with a patio that had partial view of the ocean, however it was exactly the angle the the sun raised!

Sheraton is the best hotel I've been to in the United States. It was clean and the people were friendly too. Unfortunately, we didn't get the oceanfront, but for $125, it was great.

This was my son's first trip to the beach and being that he's autistic, there was a lot of anxiety about how things would go. Fortunately all went terrific. After about an hour of acclimation, he fell in love with the beach. The Sheraton was very accommodating - the rooms were nice and basically clean, but I asked to have our duvet changed on day 2 because there was some brown stuff on it and I wasn't sure if we did it or it was there when we arrived. The cleaning staff assured me it would be but it never was. That made me question if any of the sheets were really changed. The bathrooms are also very tiny and the hot water pressure was no more than a trickle at best. We did have to move the sofa bed to the other side of the room because it was directly in line of the air conditioning and we could not control the airflow, but the room in general was fine. It was nice having both a fridge and microwave in the room. We wil definitely return but thnking about getting a timeshare as one week at the hotel was $1000!

The outdoor pool was not as shown on the internet. Too small for a hotel of that size. There were only 2 elevators for the entire hotel. We waiting 20 min for a elevator that wasn't full of people and never could find the stairs. I asked the front desk for a pair of scissors and they said they didn't have any, REALLY? Getting to the beach you had to go thru the lobby carring beach chairs sand toys, etc. always a hassle getting thru while people where checking in, etc. The beds were the most uncomfortable I've EVER slept in. I will not go back to this hotel!

We arrived early and were thrilled with our early check in!! The Hotel staff were happy, helpful and professional. We Loved that we could walk out of our room right onto the pool deck and then hit the sand. The bar at the pool is another huge plus and they carry a light menu. Breakfast at the hotel was delicious and the coffee was very good and plenty of it. USA today laid at the door in the morning. The Beds are Very Comfortable and the Linens are White!!!! love That!!! We will Be Back!!!! Also a Shout out to Robert, he was a Fantastic help with the loading and unloading of our luggage!!!!

Great location. Beds were very comfortable. Room was clean and had a great view of the ocean.

The overall service of this hotel is below average. When you booked a FULL ocean view room, they told you the only available room is a partial view. The best thing they could do was to tell you they are sorry. In addition, the hotel location is good, but it is under construction now. The breakfast buffet is below average and pricey, and, the service is slow. They only open a small section for breakfast. It appears there are many other good and new hotels nearby.

excellent hotel if you give it a chance sure construction is going on but still great stay and very nicely appointed rooms would stay again

The hotel description did say it was under construction but it didnt say that neither the indoor pool or hot tub would be available. also, I requested and ocean front room with 2 queen beds and received a partial view with 1 king bed. I really do not like being given the option and then not getting what I selected. The room was booked for an exceptional employee who we were treating because of her hard work and I promised her an ocean front room. She even asked the reception desk about the issue and apparently they were unable to help her.

Great location! The room was beautiful, the bed was extremely comfortable. The staff was very friendly! The only downside was that the "newly renovated indoor/outdoor pool" is not yet completed, and we had to walk two blocks to swim. We did hear some noise in the morning due to construction, but they did not work during the evening. I would highly recommend staying here, especially after all of the renovations are complete.

overall good except I was charged by orbitz and again by hotel! Changed rooms as i thought i booked ocean front when in fact it was oceanview. Hoping to get some money back from someone.

Top notch service..since the beginning. At early.check-in...got the best available room.with a great oceanfront view. Pools and tiki bar was clean..friendly helpful staff...drinks weren't watered down... food was delicious..the restaurant had a great food..seafood.to their breakfast buffet. Clean towels everywhere you went and just an overall wonderful experience...home away from home

I was there on business and enjoyed my stay. The staff couldn't have been more friendly and helpful. The Sheraton was nice for the price. Beautiful views!

3501 Atlantic Avenue Virginia Beach VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Outdoor pool and indoor pool

Sheraton Virginia Beach Oceanfront Hotel places you within a 10-minute stroll of popular attractions such as Hillier Ignite Fitness Park and Pacific Place. This 3.5-star hotel welcomes guests with 214 rooms and conveniences like an outdoor pool, an indoor pool, and a 24-hour fitness center. Neptune's Park and Neptune Statue are a short walk from the hotel, which is on the beach.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Fusion Restaurant specializes in American cuisine and serves breakfast, lunch, and dinner; Cabanas Bar and Grill offers relaxing ocean views. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

Sheraton Virginia Beach Oceanfront Hotel's 214 rooms are air-conditioned and provide furnished balconies, iPod docks, and microwaves. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers.


Property features

Sheraton Virginia Beach Oceanfront Hotel features an indoor pool, an outdoor pool, and a children's pool. If you plan to drive, free valet parking is available. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a 24-hour fitness center, 2 spa tubs, and free WiFi in public areas.

Room options

Room, Partial View

Queen 2 | King 1 | Sleeps 4

Room, Ocean View

Queen 2 | King 1 | Sleeps 4

Traditional Room, Jetted Tub, City View

King 1 | Sleeps 2

Traditional Room, Accessible, City View

King 1 | Sleeps 4

Guest reviews for Sheraton Virginia Beach Oceanfront Hotel

Everyone (1) Couples (4) Business (3) Family (12) Friends (2)
4

a little on expensive side for what's offered.

Everyone

Nice location, clean room and beautiful view of ocean.

By , from richmond, va on Feb 12, 2017

5

wedding trip

Couples

Hotel stay was Fine. Only problem we had with this hotel was when we ordered room service. They had my credit card for 15 mins, from which they had to ask 2 other people how it was supposed to be run. Other than that it was a ok stay, maybe just a little more training with staff and it would have been better.

By on Dec 5, 2015

4

vb mini-vacation

Couples

Pros- * Able to check-in at 2:00pm instead of 4pm. *Able to use parking garage before we checked-in and after we had checked out allowing us to spend time at the beach. *Great location Cons- *Didn't get the exact room specs we paid for. *Got the ocean view as promised, but the pool was right below our balcony. Staff wasn't sure how late it was open. I had to go down at 10:00pm because of noise and was finally told that the pool closed at 11:00pm on Friday. I had to turn down the temp of the room to drown out the children playing, so I could sleep.

By on Aug 25, 2015

3

just a regular hotel

GetawayWithFriends

Exactly what you would expect from a hotel. Standard room and bathroom. Pros: free parking and proximity to the beachfront and 31ocean shops Cons: no free breakfast and not walking distance from better restaurants and non-beach attractions

By on Nov 19, 2014

3

good overall but very noisy heater

Couples

Location was good, parking was convenient. The ocean is just steps away. Stroll around the boardwalk was nice. Staff greeted warmly and helped with speedy check-in. Also allowed us late check-out at 1pm. The indoor pool was kept clean and ample amount of towels ready for us. Only thing I really didn't like was that at night time, it got cold and turned on the heater. Boy was it loud, kept me tossing and turning because of the noise, even though I am not that of a light sleeper.

By on May 11, 2014

5

great family extra night

Families

We needed an extra day after Outer Banks vacation before flying out and this was a great place with one more beach day.

By on Aug 19, 2013

2

summer getaway

Families

Nice, but will not return. There are 2 elevators to serve the entire hotel - long waits to get to your destination. Staff was very nice. Hotel was clean. Room balcony was small and the railing was not completely secure. Bathroom was small. Tub water valve didn't work correctly. There was no exhaust fan in the bathroom. Pools were very nice. Pool bar should stay open later on weekend nights - they have last call at 9:45.

By on Aug 13, 2013

5

awesome in va beach

GetawayWithFriends

The staff was the best, went out of the way to track down the cleaning staff to find my shorts I left, very helpful, friendly and personable. Good personalities as well. When I go back to VA I will be staying there, Everyones experience varies so mine is from staying there in a double bed bedroom with a patio that had partial view of the ocean, however it was exactly the angle the the sun raised!

By on Jul 22, 2013

5

amazing, wish i could go back!

Families

Sheraton is the best hotel I've been to in the United States. It was clean and the people were friendly too. Unfortunately, we didn't get the oceanfront, but for $125, it was great.

By on Jun 19, 2013

3

good for a first experience

Families

This was my son's first trip to the beach and being that he's autistic, there was a lot of anxiety about how things would go. Fortunately all went terrific. After about an hour of acclimation, he fell in love with the beach. The Sheraton was very accommodating - the rooms were nice and basically clean, but I asked to have our duvet changed on day 2 because there was some brown stuff on it and I wasn't sure if we did it or it was there when we arrived. The cleaning staff assured me it would be but it never was. That made me question if any of the sheets were really changed. The bathrooms are also very tiny and the hot water pressure was no more than a trickle at best. We did have to move the sofa bed to the other side of the room because it was directly in line of the air conditioning and we could not control the airflow, but the room in general was fine. It was nice having both a fridge and microwave in the room. We wil definitely return but thnking about getting a timeshare as one week at the hotel was $1000!

By on Aug 21, 2012