Hotel Riu Palace Aruba - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Hyatt Regency Casino

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aruba - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Balcony view
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • All inclusive
  • Room service

Explore the area

View in a map
J.E. Irausquin Blvd 79, Noord
  • Place, The Casino at Hilton Aruba
    ‪3 min walk‬
  • Place, Hyatt Regency Casino
    ‪9 min walk‬
  • Place, Eagle Beach
    ‪2 min drive‬
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)
    ‪10 min drive‬

Room options

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 3

Suite Junior

  • 419 sq ft
  • Sleeps 4

Suite Junior with Side Sea View

  • 376 sq ft
  • Sleeps 4

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(242 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(115 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(6 reviews)
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room (L)

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (C)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | C)

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Suite (U)

8.4 out of 10
Very good
(5 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (L)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Sea View (E)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room (E)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 420 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Balcony, Ocean View (C)

  • 420 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (C)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (ROH | C)

  • 344 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (ROH | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Double Room (ROH | B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Balcony, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite Junior with Sea View

  • 419 sq ft
  • Sleeps 4

Suite with Sea View

  • 656 sq ft
  • Sleeps 2

Suite Premium with Sea View

  • 656 sq ft
  • Sleeps 2

Family Room -8 guests- Junior with Sea View

  • Sleeps 8

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About the neighborhood

Noord

Located in Palm Beach, Hotel Riu Palace Aruba - All Inclusive is within a 10-minute walk of popular sights such as Palm Beach and Hyatt Regency Casino. This 450-room, 4-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • The Casino at Hilton Aruba - 3 min walk - 0.2 miles
  • Palm Beach - 3 min walk - 0.2 miles
  • Hyatt Regency Casino - 9 min walk - 0.5 miles
  • Eagle Beach - 2 min drive - 1.2 miles
  • Stellaris Casino - 2 min drive - 1.4 miles

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 14 min drive

Restaurants

  • ‪Gianni's Ristorante - ‬4 min walk
  • ‪Bugaloe Beach Bar & Grill - ‬5 min walk
  • ‪Lola Taqueria - ‬4 min walk
  • ‪Tambu Beach and Pool Bar - ‬7 min walk
  • ‪Papillon Restaurant - Aruba - ‬4 min walk

About this property

Hotel Riu Palace Aruba - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Hyatt Regency Casino
Guests of Hotel Riu Palace Aruba - All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free minibar items, balconies or patios, and coffee makers are also available. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Nicolás
  • Krystal
  • Milano
  • Nautilis
  • Sayuri

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • 3 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from July 2 2025 to May 7 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rates at Hotel Riu Palace Aruba - All Inclusive?

Hotel Riu Palace Aruba - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

Is a free cancellation option available at Hotel Riu Palace Aruba - All Inclusive?

Hotel Riu Palace Aruba - All Inclusive provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What can I see within easy reach of Hotel Riu Palace Aruba - All Inclusive?

This property is situated in Palm Beach within a 10-minute walk of Palm Beach and Hyatt Regency Casino. You'll also find Eagle Beach and Stellaris Casino within a short drive.

Will I be able to park at Hotel Riu Palace Aruba - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Hotel Riu Palace Aruba - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, and reflexology.

Does Hotel Riu Palace Aruba - All Inclusive have a casino?

No, Hotel Riu Palace Aruba - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Aruba - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What do couples enjoy most about Hotel Riu Palace Aruba - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 5 restaurants.

Does Hotel Riu Palace Aruba - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Palace Aruba - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Palace Aruba - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Aruba - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Aruba - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Aruba - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Hotel Riu Palace Aruba - All Inclusive?

The closest major airport to Hotel Riu Palace Aruba - All Inclusive is Queen Beatrix Intl. Airport (AUA), which is 6.7 mi away (14 minutes by car).

Are there rooms with balconies at Hotel Riu Palace Aruba - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Aruba - All Inclusive comes with a balcony with some featuring ocean views.

Does Hotel Riu Palace Aruba - All Inclusive have a wedding venue?

There are wedding services available at Hotel Riu Palace Aruba - All Inclusive if that's in your vacation plans.

Reviews

Hotel Riu Palace Aruba - All Inclusive Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 947 out of 1818 reviews
Rating 8 - Good. 395 out of 1818 reviews
Rating 6 - Okay. 244 out of 1818 reviews
Rating 4 - Poor. 121 out of 1818 reviews
Rating 2 - Terrible. 111 out of 1818 reviews

Reviews

6/10 Okay

Natalia

Traveled with family
Disliked: Amenities, property conditions & facilities
Good buffet and good service
Stayed 4 nights in Aug 2025

2/10 Terrible

Khananya

Stayed 4 nights in Aug 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an amazing time. Will definitely return with the whole family next year.
Stayed 3 nights in Aug 2025

10/10 Excellent

Taulant

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. The food was amazing as always. I always book with Riu wherever I go around the world! Highly recommended. Definitely going back again with my family.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gabriela

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
By far the best Riu I’ve visited! Food Was delicious at the main dining hall. Even though they are going through renovations next door that didn’t phase us from having a good time. The pool is huge and the beach is by far the best private hotel beach. Very clean. rooms were always stocked with clean towels. My kids 5 and 14 had a blast! Can’t wait to return. Staff were very friendly and helpful when asking questions. Rooms had the best ac and balcony view. This hotel is very convenient to shopping center and local restaurants. Very safe area for family vacations.
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 7 nights in Jun 2025

6/10 Okay

Valdir J

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel need a renovation .
Stayed 3 nights in Jul 2025

10/10 Excellent

Cesar, Boston

Stayed 4 nights in Jun 2025

10/10 Excellent

Leidy

Stayed 7 nights in May 2025

8/10 Good

Simon Farid

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All inclusive with reasonable options to eat and relax. Beach is beautiful. Sunsets great. Noise from upgrades was a problem , hopefully will be finishing soon.
Stayed 6 nights in Apr 2025

10/10 Excellent

Yansiel

Liked: Cleanliness, amenities
Great place, great staff and good food
Stayed 4 nights in Jun 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, amazing staff and great food
Stayed 4 nights in May 2025

10/10 Excellent

Sheldon

Traveled with family
Liked: Cleanliness, amenities
All I expected and more
Stayed 4 nights in Jun 2025

6/10 Okay

Rosemary, Chelsea

Traveled with family and small children, Traveled with family
Disliked: Amenities
Aruba was wonderful but not sure I would go back to the RIU Palace. Not a ton of restaurant options for an all inclusive that you are paying ALOT of money for. Especially where this was the family resort and not a ton of options for the kids. There were restaurants temporarily shut down and amenities due to construction of the hotel, that they don't tell you when you book. Not every restaurant was open every night and for the money they all should be (and with the construction). Took a walk to the RIU Antillas (adults only hotel) and every restaurant was open with more options and it was hopping. Very unfortunate. The plumbing in our room did not work very well either. They missed cleaning our room one day as well where I confirmed with the front desk it was supposed to be daily with the no special requests. This hotel has a lot of potential and sometimes it is the little things that add up are what you remember. Definitely going back to Aruba but not the RIU Palace.
Stayed 5 nights in Jun 2025

4/10 Poor

David

Stayed 7 nights in Jun 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was designed to cater to the patrons of their hotel. It is a beytiful place and i would recommend ti everyone i know
Stayed 4 nights in Jun 2025

6/10 Okay

Otto Daniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was great but the Hotel is run down, also is under mayor repairs so if are by the pool or beach all you hear is concrete saws and chipping hammers all day long. Expedia should make customers aware. The Riu will be under mayor repairs for another 3 years per the hotel staff. We overpaid for the current conditions of the hotel and there was no place to relax at day time.
Stayed 5 nights in Jun 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Cristina, Deep Run

Liked: Cleanliness
Stayed 5 nights in Jun 2025

6/10 Okay

VEDAT

Traveled with partner
Disliked: Staff & service, amenities
Resort was very old and out dated inside. The room we stayed the safe box was malfunctioning and not unlocking. The tv cable behind the the tv reception was poor and signal was cutting off. Leaving the room I always check to see the door is secure..finding out the door handle was not latching and always stayed unlocked. Anyone could have walked in…the receptionists lobby they weren’t friendly. The resort has so many issues. I messaged the resort before arrival with no response. Terrible service and experience with this resort. Would never book this resort again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Helen Dorothea

Stayed 6 nights in May 2025

6/10 Okay

Justine Rita

Traveled with partner
A property that is under construction should have either told people before they book it or not even open it. All we heard was drilling and hammering instead of the ocean and nature. As far as cleanliness, We had to change room because the first one was literally like a dirty motel. Then the other one was just ok. The blinds were dirty and the mirror was so old it was stained from within. Then we heard from other guests that they also had to change rooms because the first one they had had a dirty bathroom
Stayed 6 nights in Jun 2025

2/10 Terrible

Maureen

Stayed 14 nights in May 2025

8/10 Good

V

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with amazing staff, close access to the beach and an easy drive to baby beach and downtown with enterprise car rental in the lobby. Only critique would be the food - good variety but I felt they could do better with their selection in chicken dishes and catering to other ethnicities ex. Indian, Mexican, Greek etc.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property that wa easy to get around in. All the staff was amazing, always there to help and serve where needed. We had a great stay with our family. The only request is to have the app updated with restaurant openings and closures and more details for entertainment at night.
Stayed 4 nights in Jun 2025