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Hotel Riu Palace Aruba - All Inclusive

Property class: 4

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Photo gallery for Hotel Riu Palace Aruba - All Inclusive

Property amenity
Sports facility
Property amenity
Property amenity
Boating

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included

Explore the area

View in a map
J.E. Irausquin Blvd 79, Noord
  • Place, Palm Beach
    ‪2 min walk‬
  • Place, The Casino at Hilton Aruba
    ‪4 min walk‬
  • Place, Hyatt Regency Casino
    ‪10 min walk‬
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)
    ‪11 min drive‬

Room options

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(265 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(116 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(6 reviews)
  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room (L)

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | C)

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (U)

7.4 out of 10
Good
(6 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (L)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • 420 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 420 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (C)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • Sleeps 8
  • 1 King Bed

Room (Friends & Family | U)

  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite, Partial Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

Room (Friends & Family | B2C-US)

  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Partial Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elie Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Partial Ocean View (Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Suite (Swim Up | Elite Club | 18+ | E)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Noord

Located in Palm Beach, Hotel Riu Palace Aruba - All Inclusive is a leisurely stroll from popular sights such as Palm Beach and Hyatt Regency Casino. This 450-room, 4-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Palm Beach - 2 min walk - 0.1 miles
  • Bubali Bird Sanctuary - 3 min walk - 0.2 miles
  • The Casino at Hilton Aruba - 4 min walk - 0.3 miles
  • Butterfly Farm - 7 min walk - 0.4 miles
  • Hyatt Regency Casino - 10 min walk - 0.6 miles

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 16 min drive

Restaurants

  • ‪Bugaloe Beach Bar & Grill - ‬7 min walk
  • ‪Gianni's Ristorante - ‬6 min walk
  • ‪Lola Taqueria - ‬6 min walk
  • ‪Soprano's Piano Bar - ‬8 min walk
  • ‪Grano Cafe - ‬9 min walk

About this property

Hotel Riu Palace Aruba - All Inclusive

Guests of Hotel Riu Palace Aruba - All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free minibar items, balconies or patios, and coffee makers are also available. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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  • Parking included
8.4 out of 10, Very Good, 1,741 reviews
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Nicolás
  • Krystal
  • Milano
  • Nautilis
  • Sayuri

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • 3 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from July 2 2025 to May 7 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rates at Hotel Riu Palace Aruba - All Inclusive?

Hotel Riu Palace Aruba - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

Is a free cancellation option available at Hotel Riu Palace Aruba - All Inclusive?

Hotel Riu Palace Aruba - All Inclusive provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What can I see within easy reach of Hotel Riu Palace Aruba - All Inclusive?

This property is situated in Palm Beach within a short 9-minute walk of Palm Beach and also 10 minutes on foot from Hyatt Regency Casino. You'll also find Eagle Beach and Renaissance Mall Aruba within a short drive.

Will I be able to park at Hotel Riu Palace Aruba - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Hotel Riu Palace Aruba - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, and reflexology.

Does Hotel Riu Palace Aruba - All Inclusive have a casino?

No, Hotel Riu Palace Aruba - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Aruba - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Hotel Riu Palace Aruba - All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 5 restaurants.

Does Hotel Riu Palace Aruba - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Palace Aruba - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Palace Aruba - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Aruba - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Aruba - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Aruba - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Hotel Riu Palace Aruba - All Inclusive?

The closest major airport to Hotel Riu Palace Aruba - All Inclusive is Queen Beatrix Intl. Airport (AUA), which is 7.6 mi away (16 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Aruba - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Aruba - All Inclusive comes with a balcony with some featuring ocean or pool views.

Does Hotel Riu Palace Aruba - All Inclusive have a wedding venue?

There are wedding services available at Hotel Riu Palace Aruba - All Inclusive if that's in your vacation plans.

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 996 out of 1886 reviews
Rating 8 - Good. 405 out of 1886 reviews
Rating 6 - Okay. 251 out of 1886 reviews
Rating 4 - Poor. 116 out of 1886 reviews
Rating 2 - Terrible. 118 out of 1886 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Steven

Casino staff sucked. They do everything possible to make sure you don’t win. Seen it first hand along with everyone’s the roulette table. Changing balls, stopping the spin halfway through. Some how I managed to still win. Stay away if you want better
Stayed 5 nights in Feb 2026

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and entire resort area was so clean, it was spotless! Everyone was so nice and helpful everywhere we went. Food was fresh at every meal and pool and beach area was amazing. Will definitely come again!! Top knotch! 5+Stars!!
Stayed 5 nights in Jan 2026

6/10 Okay

Priya

Stayed 4 nights in Jan 2026

10/10 Excellent

Chad

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless. Beach was awesome. Service was great. Food was great.
Stayed 6 nights in Nov 2025

4/10 Poor

Sandy, Gaithersburg

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I am extremely disappointed with my recent stay at Riu Palace Aruba. I booked and paid for a Junior Suite with Ocean View, but the accommodations and overall experience fell far below what is expected from a resort of this caliber. Upon check-in, we were assigned Room 305, which was in unacceptable condition. The air conditioning did not work, there was no internet access, and the television was nonfunctional. The room also had a strong moldy odor, and the sofa was visibly torn and covered in mildew. We contacted the front desk around 11:00 AM to request assistance. Despite four follow-up calls throughout the day, no one came to address the issues until around 8:00 PM, only after we had already decided to change rooms due to the lack of response. For the second night, we were moved to Room 295, where the situation worsened. We encountered cockroaches on two consecutive nights. When we requested to be moved again, we were told no other rooms were available, forcing us to remain in a room with an active pest issue. We even had to place towels along the bottom of the door to prevent insects from entering. This was unacceptable, especially at a resort advertised as luxury. Room 295 also presented additional problems. There was no elevator servicing that area, making it difficult to transport luggage. The room was located close to ground level, resulting in excessive nighttime noise, and once again, the television did not work. None of this aligned with what we paid for.
Stayed 4 nights in Dec 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 5 nights in Dec 2025

10/10 Excellent

Daniel Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and comfortable. Room service and house keeping did a great job everytime we need something. I highly recommend RIU Palace for family and RIU Antillas for adults.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lana

Stayed 7 nights in Dec 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Super attentive and appreciative that we chose them. By far the best experience we have come across in our trips. Dinning options were great as well with different meal coarses so it doesnt get boring
Stayed 5 nights in Jan 2026

4/10 Poor

Charles, Paoli

Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time and thoroughly enjoyed our stay on the Hotel Riu Palace Aruba. The hotel is located in a great location with great beaches and vibrant nightlife. The property was very clean, the staff were friendly and welcoming, and the food was diverse and very good throughout our stay. To top it off, the New Year’s Eve at the Moomba Restaurant was exceptional and a true highlight of the trip. While seating around the beach and pool was limited during peak times, it did not detract from an otherwise excellent overall experience.
View from our Hotel room.
Stayed 8 nights in Dec 2025

6/10 Okay

Leonard, Lincoln

Stayed 5 nights in Dec 2025

10/10 Excellent

debra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bareia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at the resort. Staff was very friendly and rooms were clean.
Stayed 5 nights in Dec 2025

10/10 Excellent

Marta

Stayed 7 nights in Dec 2025

2/10 Terrible

Edita

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst experiences I have ever had in my life! The rooms smell like mold to the point where my son got so sick to the point that I had to send him to the hospital! Plus I will never book with Expedia ever again very unhappy with the help I received with them with this whole booking!
Stayed 8 nights in Dec 2025

6/10 Okay

george

Traveled with family
Liked: Cleanliness, staff & service, amenities
yes
Stayed 7 nights in Dec 2025

6/10 Okay

Angie

Stayed 5 nights in Dec 2025

4/10 Poor

Randy

Traveled with family
Disliked: Amenities, property conditions & facilities
The frontline staff at RIU Aruba are genuinely friendly and want to help, and they deserve credit for their attitude. Unfortunately, the same can’t be said for the administrative staff, who came across as patronizing when issues arose and seemed to have very little autonomy or common sense in resolving them. Our experience started off poorly when they refused to let my wife check in without me, despite our flights being delayed separately. That set the tone. We then ran into multiple issues with both check-in and our room. We were repeatedly told things like “a bed is being sent,” only to be told later that it wasn’t possible—sometimes after we’d already been moved to another room. The lack of coordination was frustrating, and we often had to argue just to get solutions that were logical and reasonable. The property itself is also poorly maintained. During our stay, part of the pool bar actually broke and fell onto guests, which was alarming. Room cleaning was inconsistent as well—we often had to wait until late in the day for service. The food was another major disappointment. While you can eventually find something edible, the overall quality and presentation are very poor for a resort of this size and reputation. Overall, you do get what you pay for in this area, but given the disorganization, maintenance issues, and food quality, I wouldn’t recommend this hotel and would not return.
Stayed 8 nights in Dec 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice shower was alittle slippery . It was clean :).
Stayed 4 nights in Dec 2025

10/10 Excellent

Deepak

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 6 nights in Dec 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and service Great
Stayed 6 nights in Dec 2025

8/10 Good

Ruksha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was great, room was great, pool and ocean access was wonderful
Stayed 5 nights in Dec 2025

10/10 Excellent

Helen

Stayed 4 nights in Nov 2025

8/10 Good

Deepak

Stayed 5 nights in Dec 2025

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