Hotel Riu Palace Aruba - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Hyatt Regency Casino

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

2 outdoor pools, pool umbrellas, sun loungers

5 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
Bar

Explore the area

J.E. Irausquin Blvd 79, Noord

Place, The Casino at Hilton Aruba
‪3 min walk‬
Place, Palm Beach
‪3 min walk‬
Place, Hyatt Regency Casino
‪9 min walk‬
Airport, Oranjestad (AUA-Queen Beatrix Intl.)
‪11 min drive‬

Room options

Free minibar, in-room safe, desk, blackout drapes

Suite Junior

419 sq ft
Sleeps 4

Suite Junior with Side Sea View

376 sq ft
Sleeps 4

Junior Suite, Partial Ocean View (U)

Very good

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Excellent

420 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

Wonderful

657 sq ft
Sleeps 3
1 King Bed

Suite, Jetted Tub, Ocean View (U)

657 sq ft
Sleeps 3
1 King Bed

Standard Double Room (L)

Excellent

377 sq ft
Sleeps 3
1 King Bed

Junior Suite, Partial Ocean View (L)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

420 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Very good

420 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

420 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

657 sq ft
Sleeps 3
1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

656 sq ft
Sleeps 3
1 King Bed

Suite, Ocean View (C)

Very good

657 sq ft
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Ocean View (C)

Very good

420 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room (ROH | C)

Exceptional

377 sq ft
Sleeps 2
1 King Bed

Suite (U)

Very good

657 sq ft
1 bedroom
Sleeps 3
1 King Bed

Junior Suite (L)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (L)

656 sq ft
1 bedroom
Sleeps 2
1 King Bed

Suite, Ocean View (L)

657 sq ft
1 bedroom
Sleeps 2
1 King Bed

Suite, Ocean View (E)

657 sq ft
1 bedroom
Sleeps 3
1 King Bed

Suite, Jetted Tub, Sea View (E)

656 sq ft
1 bedroom
Sleeps 3
1 King Bed

Suite (B2C-US)

1 bedroom
Sleeps 3
1 King Bed

Standard Double Room (E)

355 sq ft
Sleeps 4
1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

420 sq ft
2 bedrooms
Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

420 sq ft
2 bedrooms
Sleeps 8
2 King Beds OR 4 Double Beds

Junior Suite (C)

355 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room (ROH | B2C-CA)

Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

2 bedrooms
Sleeps 8
2 King Beds OR 4 Double Beds

Suite, Ocean View (B2C-CA)

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

2 bedrooms
Sleeps 8
2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

1 bedroom
Sleeps 6
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

1 bedroom
Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

Sleeps 4
1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

Sleeps 4
1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

Sleeps 8
1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Sleeps 8
1 King Bed

Suite Junior with Sea View

419 sq ft
Sleeps 4

Suite with Sea View

656 sq ft
Sleeps 2

Suite Premium with Sea View

656 sq ft
Sleeps 2

About the neighborhood

Noord

Located in Palm Beach, Hotel Riu Palace Aruba - All Inclusive is within a 10-minute walk of popular sights such as Palm Beach and Hyatt Regency Casino. This 450-room, 4-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

Bubali Bird Sanctuary - 3 min walk - 0.2 miles
The Casino at Hilton Aruba - 3 min walk - 0.2 miles
Palm Beach - 3 min walk - 0.2 miles
Butterfly Farm - 7 min walk - 0.4 miles
Hyatt Regency Casino - 9 min walk - 0.5 miles

Getting around

Queen Beatrix Intl. Airport (AUA) - 14 min drive

Restaurants

‪2 Fools and a Bull - ‬7 min walk
‪Gianni's Ristorante - ‬4 min walk
‪Bugaloe Beach Bar & Grill - ‬5 min walk
‪Lola Taqueria - ‬4 min walk
‪Tambu Beach and Pool Bar - ‬7 min walk

About this property

Hotel Riu Palace Aruba - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Hyatt Regency Casino

Guests of Hotel Riu Palace Aruba - All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.

Guests can expect to find flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free minibar items, balconies or patios, and coffee makers are also available. Housekeeping is available on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Pool
Hot Tub
Breakfast included
All inclusive

$745 nightly

Dec 18 - Dec 19

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
5 restaurants
6 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Don Nicolás
Krystal
Milano
Nautilis
Sayuri

Things to do

2 outdoor pools
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Hot tub
Kayaking
Personal motorized watercraft
Playground
Sauna
Scuba diving
Snorkeling
Surfing/bodyboarding
TV in common areas

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Grocery/convenience store
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

1,959 square feet of conference space
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Vegetable garden

Full-service spa

5 treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

10 floors
3 buildings
Banquet hall
Comprehensive food waste policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from July 2 2025 to May 7 2026 (completion date subject to change). The following areas are affected:

Select guestrooms

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 21 years old.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu

All Inclusive Aruba Riu Palace

All Inclusive Riu Palace Aruba

Aruba All Inclusive Riu Palace

Aruba Riu All Inclusive

Palace Aruba

Riu Aruba

Riu Palace All Inclusive Aruba

Riu Palace Aruba

Riu Palace Aruba All Inclusive

Riu Palace Aruba All Inclusive Palm Beach

Riu Palace Aruba Palm Beach

Riu Palace Aruba All Inclusive Noord

Riu Palace Aruba Resort

Hotel Riu Palace Aruba Palm - Eagle Beach

Riu Palace Aruba Noord

Riu Palace Aruba All Inclusive All-inclusive property Noord

Riu Palace Aruba All Inclusive All-inclusive property

Riu Aruba Inclusive Noord

Riu Aruba Inclusive Inclusive

Riu Palace Aruba All Inclusive

Hotel Riu Palace Aruba - All Inclusive Noord

Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rates at Hotel Riu Palace Aruba - All Inclusive?

Hotel Riu Palace Aruba - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

Is a free cancellation option available at Hotel Riu Palace Aruba - All Inclusive?

Hotel Riu Palace Aruba - All Inclusive provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What can I see within easy reach of Hotel Riu Palace Aruba - All Inclusive?

This property is situated in Palm Beach within a 10-minute walk of Palm Beach and Hyatt Regency Casino. You'll also find Eagle Beach and Manchebo Beach within a short drive.

Will I be able to park at Hotel Riu Palace Aruba - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Hotel Riu Palace Aruba - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, and reflexology.

Does Hotel Riu Palace Aruba - All Inclusive have a casino?

No, Hotel Riu Palace Aruba - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Aruba - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What amenities will couples enjoy at Hotel Riu Palace Aruba - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 5 restaurants.

Are there hot tubs at Hotel Riu Palace Aruba - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Palace Aruba - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Palace Aruba - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Aruba - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Aruba - All Inclusive.

Does Hotel Riu Palace Aruba - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Hotel Riu Palace Aruba - All Inclusive?

The closest major airport to Hotel Riu Palace Aruba - All Inclusive is Queen Beatrix Intl. Airport (AUA), which is 6.7 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Palace Aruba - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Aruba - All Inclusive comes with a balcony with some featuring ocean views.

Does Hotel Riu Palace Aruba - All Inclusive have a wedding venue?

There are wedding services available at Hotel Riu Palace Aruba - All Inclusive if that's in your vacation plans.

Hotel Riu Palace Aruba - All Inclusive Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

LUIS

Oct 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Oct 2025

10/10 Excellent

Amy Sarah Greenberg

Sep 18, 2025

Liked: Cleanliness, staff & service

This is my favorite chain and the Riu in Aruba is the best! From the staff, to the other guest…great time!!!

Stayed 4 nights in Sep 2025

10/10 Excellent

Brandy

Sep 16, 2025

Stayed 6 nights in Sep 2025

6/10 Okay

Lennox

Sep 15, 2025

Liked: Cleanliness, staff & service

I resented the fact that, throughout my stay, there was no adequate television service in the room. Upon my request, a technician came to my room to investigate. His visit was useless because he could not solve the problem. I had looked forward to watching television news and sports from Canada and the United States in the comfort of my room. Sadly, this did not happen. It ruined my visit. I therefore request a partial monetary refund of my hotel bill in compensation for this disastrous occurrence. A reasonable and speedy refund will be greatly appreciated.

Stayed 7 nights in Sep 2025

10/10 Excellent

Darla

Traveled with family

Sep 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La atención al cliente fue una muy buena experiencia. Todo estuvo excelente. Gracias por la hospitalidad.

Stayed 3 nights in Sep 2025

2/10 Terrible

Artheia

Sep 14, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The hotel was under construction, the television did not work, internet service was down for first few days, elevators went out twice, on day 3 no hot water There was NO INDICATION PROVIDED PRIOR TO BOOKING THAT THE HOTEL WAS UNDER COSTRUCTION/ Renovation. Noise started everyday at 6:30-7 am and went until 7pm! We had to have the buffet everyday. ALL RESTAURANTS FILLED EVERY DAY! No control over people reserving space at the beach or pool. Non guest at pool.

Stayed 4 nights in Sep 2025

6/10 Okay

Iskandar

Sep 13, 2025

There was no hot water in the first 24 hours. Tv and telephones did not work. Telephone started working after I made a multiple complains. It was very noisy everyday starting 8 in the morning due to renovations. Elevators weren't working properly and steady.

Stayed 7 nights in Aug 2025

10/10 Excellent

Heela

Traveled with group

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a really amazing experience with RIU Palace! Great pools and beaches, nice and really helpful staff, clean property, great food, incredible view!

Stayed 7 nights in Sep 2025

6/10 Okay

Idalberto

Traveled with family

Sep 13, 2025

Liked: Property conditions & facilities

Disliked: Amenities

They kept us awake, talking loudly in the hallways in front of our rooms from early on. The buffet didn't have enough food variety, and the waitresses took a long time to serve us. Daytime activities were limited to none, just music by the pool and very poor quality shows at night. The best thing was the spa, the first-class quality of the massages, and the phenomenal service.

Stayed 3 nights in Sep 2025

6/10 Okay

Natalia

Traveled with partner

Sep 13, 2025

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

I don’t write reviews almost ever, but felt I should to help others in decision of lodging if traveling soon. My husband and I stayed at the Riu Palace for 5 nights and were very happy with the food options and the kind and happy staff. However, immediately entering our room we noticed it had a stench of mildew and the beds were wet because of the humidity in the air. Luckily the front desk did supply a dehumidifier for the first night and offered to switch our room the next day. However, instead of fixing the room’s issue, they made it clear we had to be out by 11am the next morning so they could prepare the room for the next guest, which didn’t feel right. They also didn’t mention that the Riu Palace gym is closed (the roof caved in) so guests have to use the Riu Antilles gym (sister hotel). Which is fine but requires about a 10 minute walk. There are only two elevators for both guests and staff use (almost never both working) so waiting time is high. The most frustrating was the constant construction from 7:00am to 8:00pm across the ENTIRE hotel. You couldn’t go anywhere (beach, pool, your room, your balcony, the lobby, etc) without the sound of jackhammering. The elevator area of our floor was always full of construction material, painting, etc etc and constant noise. It was hard to rest in the room during the day because it was so noisy. We love Aruba and really aren’t very picky people, but our experience will probably lead us to not choose Riu Palace again.

Stayed 4 nights in Sep 2025

10/10 Excellent

Ilmi

Traveled with family

Sep 13, 2025

Liked: Cleanliness, amenities

Excellent

Stayed 4 nights in Sep 2025

2/10 Terrible

carol

Traveled with family

Sep 10, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

If you are planning or have planned a trip here, cancel it! Cockroaches, no running water or hot water when they turn it on. Living out of porta potty because of no water. Limited dining. No air conditioning. Loud drilling noises in early AM. Had maintenance in our room middle of night. Challenges getting simple things like coffee, water or toilet paper. Staff was not good at managing expectations.

Stayed 6 nights in Aug 2025

8/10 Good

Laura, Rosendale Ny

Sep 10, 2025

Liked: Cleanliness, amenities

Everything was nice and everyone was very friendly the only thing I did not like is that I spent a lot of money and I couldn’t get any washcloths because the maid said they didn’t have enough to give. I was given hand towels that I had to use to shower with. This was very disappointing to me.

Stayed 7 nights in Aug 2025

10/10 Excellent

isabel

Sep 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

rooms cleaned food was great

Stayed 4 nights in Sep 2025

4/10 Poor

Lori

Traveled with group

Sep 9, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

This Riu Palace property is in the midst of a major renovation so I was nervous about staying here. I will say that it is in a nice location as it is walking distance to bars, restaurants, etc. Also, its on the beach which was very nice. However, even though our room was in the newer construction building the elevators kept skipping floors and lurching (very scary!) so much so we gave up and took the stairs for the last 2 days of our stay. Thank goodness we were only on the 3rd floor. The food was mediocre (especially the vegetarian offerings). The gym was closed so we had to use the smaller Riu Antillas gym which was crowded because guests of that hotel were using it as well. Our shower only got hot twice during our stay and did not drain properly as water backed up covering our feet. We came back to the room one day after breakfast and the ceiling vent had fallen out and was on the floor. Our television had one channel that was stuck on the same frozen picture the entire stay and we were only able to find two other working channels. We also saw several roaches on the ground floors and in stairwell and one of our friends saw one in their room! The staff was lovely and friendly. However, I think the Riu Palace needs a little more work and TLC before I would stay here again or recommend to other travelers coming to Aruba.

Stayed 4 nights in Sep 2025

2/10 Terrible

Markeeta

Sep 8, 2025

Stayed 5 nights in Aug 2025

8/10 Good

Kevin Lee

Traveled with partner

Sep 8, 2025

Liked: Amenities

Property was nice just a lot of construction going on. Food was the usual for all inclusive. Not great, not bad.

Stayed 4 nights in Sep 2025

2/10 Terrible

Shkamb

Traveled with family

Sep 8, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Good afternoon. I would like to share my horrible experience at the Riu Hotel. Once again, Expedia fails to accurately advertise resorts. This is the second year in a row that I booked an all-inclusive resort through Expedia, and they did not mention that there was construction ongoing. This time, in Aruba, we decided to try a different island. Being outside the hurricane belt, we chose Riu Hotel, and despite it being the most expensive option, we thought it would be worth it to relax with our family of six, booking two rooms. However, when we arrived the next morning, we were greeted with construction noise from both ends of the buildings within the resort. We were located on the 5th floor, in rooms 1533 and 1534, and traveling with a three-year-old and a nine-month-old, we waited for the elevator for more than 20 minutes each morning because one elevator was out of service for most of the day. I don’t know if they were working on that elevator or if they needed to shut it down to power their machinery in the other buildings, but spending 20 minutes each time we needed to go up or down was nerve-wracking! We would have taken the stairs, but having a stroller made that impossible. The noise from 8 a.m. until 4 or 5 p.m. was unbearable, and there was also no hot water for the first three days. We took cold showers, which wasn’t an issue for the adults, but it was a nightmare for the children. I have pictures regarding the elevator issue and the lack of hot water!

Stayed 6 nights in Aug 2025

2/10 Terrible

Yaswantee

Sep 7, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2025

10/10 Excellent

Garrett

Sep 7, 2025

Stayed 3 nights in Aug 2025

6/10 Okay

Maria-Lourdes Santos

Traveled with partner

Sep 6, 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The resort was under renovation, there are construction dust in the hallways. There are mosquitoes inside the room and hallways. Other than that, food was good and the staff for the most part were nice.

Stayed 3 nights in Aug 2025

2/10 Terrible

Estefania

Traveled with family

Sep 6, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Do research about the property before booking your vacation. Multiple inconveniences during our stay! Would NOT recommend!

Stayed 5 nights in Aug 2025

4/10 Poor

Curtis

Traveled with partner

Sep 6, 2025

Disliked: Staff & service, amenities, property conditions & facilities

This property is under full renovation / rehab. No hot water for 1st 2 nights of stay poor shower drainage. At least one out of tw0 of the elevators was out of service for duation of stay. Due to my complaints was moved from room 1822 (Jr. Suite) to room 275 on the "Time Share" side of property. Upon entering, room had not been cleaned had to put our luggage aside until housekeeping came to clean room before we could settle. Air conditioning in both rooms were not fuctioning properly as thermostat in rooms didn't control air. Its like they had temp pre set. Per hotel maintenance this was confirmed. Due to construction, crews struck and damaged cable antenna causing no t.v. for the duration of our stay (8-29-2025 through 7-1-2025). Construction and demo actively going on everyday of our stay except on Sunday. Per hotel own maintenance personel and I qoute, he states " this hotel has always had plumbing & A/C issues". Front desk staff is little to no help as it takes multiple complaints to get someone to your room. Like they just blow people off. This was my anniversary trip and it was completely ruined due to being uncomfortable the entire stay. Bookings should not be allowed here while this property is under construction

Stayed 3 nights in Aug 2025

2/10 Terrible

Sean

Sep 5, 2025

Disliked: Staff & service, property conditions & facilities

Horrib

Stayed 4 nights in Aug 2025

10/10 Excellent

Maikel

Traveled with family

Sep 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La propiedad excelente, las playas magníficas, la seguridad en la isla es super, nos sentimos muy bien en estas vacaciones

Stayed 6 nights in Aug 2025

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Hotel Riu Palace Aruba - All Inclusive

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View all photos for Suite Junior

Suite Junior

View all photos for Suite Junior with Side Sea View

Suite Junior with Side Sea View

View all photos for Junior Suite, Partial Ocean View (U)

Junior Suite, Partial Ocean View (U)

View all photos for Junior Suite, Ocean View (U)

Junior Suite, Ocean View (U)

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Suite, Ocean View (U)

View all photos for Suite, Jetted Tub, Ocean View (U)

Suite, Jetted Tub, Ocean View (U)

View all photos for Standard Double Room (L)

Standard Double Room (L)

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Junior Suite, Partial Ocean View (L)

View all photos for Junior Suite, Oceanfront (L)

Junior Suite, Oceanfront (L)

View all photos for Junior Suite, Partial Ocean View (E)

Junior Suite, Partial Ocean View (E)

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Junior Suite, Ocean View (E)

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Junior Suite, Partial Ocean View (B2C-US)

View all photos for Junior Suite, Ocean View (B2C-US)

Junior Suite, Ocean View (B2C-US)

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Suite, Ocean View (B2C-US)

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Suite, Jetted Tub, Ocean View (B2C-US)

View all photos for Suite, Ocean View (C)

Suite, Ocean View (C)

View all photos for Junior Suite, Ocean View (C)

Junior Suite, Ocean View (C)

View all photos for Double Room (ROH | C)

Double Room (ROH | C)

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Suite (U)

View all photos for Junior Suite (L)

Junior Suite (L)

View all photos for Suite, Jetted Tub, Sea View (L)

Suite, Jetted Tub, Sea View (L)

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Suite, Ocean View (L)

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Suite, Ocean View (E)

View all photos for Suite, Jetted Tub, Sea View (E)

Suite, Jetted Tub, Sea View (E)

View all photos for Suite (B2C-US)

Suite (B2C-US)

View all photos for Standard Double Room (E)

Standard Double Room (E)

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Junior Suite, 2 Bedrooms, Ocean View (U)

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Junior Suite, Connecting Rooms, Ocean View (C)

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Junior Suite (C)

View all photos for Junior Suite, Ocean View (B2C-CA)

Junior Suite, Ocean View (B2C-CA)

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Junior Suite (B2C-CA)

View all photos for Double Room (ROH | B2C-CA)

Double Room (ROH | B2C-CA)

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

View all photos for Suite, Ocean View (B2C-CA)

Suite, Ocean View (B2C-CA)

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

View all photos for Standard Double Room, Connecting Rooms (L)

Standard Double Room, Connecting Rooms (L)

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)