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Novotel Nice Centre Vieux Nice

4.0 star property
Family-friendly hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Novotel Nice Centre Vieux Nice

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Miscellaneous
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Miscellaneous
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
8-10 Esplanade du Parvis de l'Europe, Nice, Alpes- Cote d'Azur, 6300
  • Place, Jean Bouin Sport Palace
    ‪1 min walk‬
  • Place, Port of Nice
    ‪14 min walk‬
  • Place, Marc Chagall National Museum
    ‪14 min walk‬
  • Airport, Nice (NCE-Cote d'Azur)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Classic Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Classic Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Classic Room, Multiple Beds

8.2 out of 10
Very good
(11 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Classic Room, 1 Double Bed with Sofa bed

7.6 out of 10
Good
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Standard Room, 1 Double Bed

7.4 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Superior Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room Non smoking

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Executive Room Non smoking

  • Sleeps 2

Classic Room with Double Bed and Double Sofa Bed Non smoking

  • Sleeps 2

View all photos for Classic Room with Double Bed and Single Sofa Bed Non smoking

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Classic Room with Double Bed and Single Sofa Bed Non smoking

  • Sleeps 3

View all photos for Classic 2-bed Room

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Classic 2-bed Room

  • Sleeps 2

View all photos for Superior Double Room Non smoking

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Superior Double Room Non smoking

  • Sleeps 2

View all photos for Classic Double Room

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Classic Double Room

  • Sleeps 2

View all photos for Classic Room With Double Bed And Sofa Bed

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Classic Room With Double Bed And Sofa Bed

  • Sleeps 3

View all photos for Classic Room-1 Double Bed And 1 Sofa Bed For 2 People

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Classic Room-1 Double Bed And 1 Sofa Bed For 2 People

  • Sleeps 2

View all photos for Standard Room with Double Bed

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Standard Room with Double Bed

  • Sleeps 2

View all photos for Superior Room, Multiple Beds

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Superior Room, Multiple Beds

  • Sleeps 2

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About the neighborhood

Nice

Located in Cimiez, Novotel Nice Centre Vieux Nice is adjacent to Jean Bouin Sport Palace and within a 15-minute walk of popular sights like Museum of Modern and Contemporary Art. This 4-star hotel has 180 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Jean Bouin Sport Palace - 1 min walk - 0.0 miles
  • Port of Nice - 14 min walk - 0.8 miles
  • Marc Chagall National Museum - 14 min walk - 0.8 miles
  • Place Massena - 18 min walk - 1.0 mile
  • Promenade des Anglais - 3 min drive - 1.2 miles

Getting around

  • Palais des Expositions Tram Station - 3 min walk
  • Nice-Riquier Station - 11 min walk
  • Cote d'Azur Airport (NCE) - 13 min drive

Restaurants

  • ‪Le Gaulois - ‬4 min walk
  • ‪Mallard Restaurant - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Taco & Co - ‬7 min walk
  • ‪Le Cèdre - ‬2 min walk

About this property

Novotel Nice Centre Vieux Nice

Family-friendly hotel with a 24-hour front desk and an outdoor pool
At Novotel Nice Centre Vieux Nice, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and LCD TVs with digital channels. Memory foam beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and laptop-compatible safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Pois Chiche

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,238 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: EUR 65
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 65
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Nearby parking fee: EUR 25 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 65 (subject to availability)
  • Late check-out fee: EUR 65 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Hotel Nice Centre
Novotel Nice Centre Hotel Nice
Novotel Nice Vieux Nice Nice
Novotel Nice Centre Vieux Nice Nice
Novotel Nice Centre Vieux Nice Hotel
Novotel Nice Centre Vieux Nice Hotel Nice

Frequently asked questions

Are free cancellation options available at Novotel Nice Centre Vieux Nice?

Novotel Nice Centre Vieux Nice provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Nice Centre Vieux Nice?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Novotel Nice Centre Vieux Nice on Feb 1, 2026 start from $93.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Novotel Nice Centre Vieux Nice?

This hotel is situated in Cimiez, just steps from Jean Bouin Sport Palace. You'll also find Promenade des Anglais and Place Massena within a short drive.

Will I be able to park at Novotel Nice Centre Vieux Nice?

No, there isn't parking at this hotel.

Does Novotel Nice Centre Vieux Nice feature a casino?

No, Novotel Nice Centre Vieux Nice doesn't have a casino.

Will I find an indoor pool at Novotel Nice Centre Vieux Nice?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Novotel Nice Centre Vieux Nice good for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature private pools.

Does Novotel Nice Centre Vieux Nice have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novotel Nice Centre Vieux Nice feature a restaurant that includes a breakfast menu?

Yes, Novotel Nice Centre Vieux Nice serves buffet breakfast for a surcharge each morning at Le Pois Chiche.

Will Novotel Nice Centre Vieux Nice allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Novotel Nice Centre Vieux Nice for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Does Novotel Nice Centre Vieux Nice have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel Nice Centre Vieux Nice?

The closest major airport to Novotel Nice Centre Vieux Nice is Cote d'Azur Airport (NCE), which is 5 mi away (13 minutes by car).

Can I book a room with a balcony at Novotel Nice Centre Vieux Nice?

No, there aren't any guestrooms with balconies at Novotel Nice Centre Vieux Nice.

Novotel Nice Centre Vieux Nice Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 336 out of 1000 reviews
Rating 8 - Good. 406 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Ann

Traveled with partner
Liked: Staff & service, amenities
A bit more run down than on many previous visits and mattress very uncomfortable until we turned it over, but can’t complain otherwise.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisbeth

Stayed 7 nights in Sep 2025

10/10 Excellent

Takako

Stayed 6 nights in Sep 2025

8/10 Good

liosha, Fort Erie

Liked: Cleanliness, staff & service, property conditions & facilities
An outdated but clean hotel with wonderful, friendly staff. Walking distance to everything you might want in Nice. The amenities (shower, bath, sinks) are old, and might back up a bit- but clean. If you're lucky, you might be able to grab a free parking spot in front of the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte

Stayed 3 nights in Sep 2025

8/10 Good

Raman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard, Milngavie

Traveled with partner
Liked: Amenities
Perfect for a visit to Nice if you are comfortable using public transport - which we were - as it is 5 minutes walking from a tram line.
Stayed 8 nights in Sep 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service everything was perfect. The receptionist name Christin or Cristian he was amazing and lovely , took amazing care of us and helped us through everything thank u so much
Stayed 5 nights in Apr 2025

8/10 Good

petronella

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is perfectly located to access Old Nice, the train station, bus stops, trams, etc to get to all surrounding areas. The staff were excellent but especially the bar/restaurant area. The main lobby, restaurant and outdoor areas including pool were well maintained, the hallways and rooms themselves were a bit older with stained carpets, thus my lower review for the facilities.
Stayed 5 nights in Sep 2025

6/10 Okay

Carina

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Average Hotel

The Rooms need an update It smelled bad in the Room Average breakfast Friendly Staff
Stayed 3 nights in Sep 2025

4/10 Poor

Mubarik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably best to stay elsewhere.

As an Accor member, i tend to use Novotel quite often as i travel plenty. This is the worst Novotel I've stayed in so far. The smell in the room and the corridoor is horrible and the old stained carpets will give an answer to that smell. I'm suprised as you tend to find Novotel have a quite uniform quality and feel you expect. The service was quite rigid also, small things like there not beinf a fresh bottle of hand wash from the previous guest and when I called to ask reception as we'd ran out they replied "impossible" to do and I could come down and ask??.. little things like this make you feel asking for anything is a chore. All round needs a face lift as that run down feel doesn't match the brand. The one thing I did find pleasent was the mattress which was really comfortable once you get past the issues.
Stayed 6 nights in Sep 2025

8/10 Good

Christoffer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and perfect for kids
Stayed 4 nights in Sep 2025

10/10 Excellent

Ravikanth

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it
Stayed 5 nights in Aug 2025

6/10 Okay

Julio Gutierrez

Stayed 1 night in Aug 2025

2/10 Terrible

Kulvinder, Abbotsford

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel room was super dirty and smelled. The pipes in the bathroom were leaking as well.
Stayed 4 nights in Aug 2025

4/10 Poor

R C

Disliked: Property conditions & facilities
Dated room, stained carpet, "quality manager" indifferent
Stayed 3 nights in Aug 2025

8/10 Good

Shahryar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Staff was nice and breakfast is OK
Stayed 3 nights in Aug 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

helen

Traveled with family
Disliked: Amenities
Rather pricey for what you get. Some reception staff appear stressed at simple requests huffing and eye rolling. Breakfast very basic including mouldy oranges. The people cleaning the rooms though excellent work very friendly as are the bar staff.
Stayed 5 nights in Aug 2025

6/10 Okay

Belinda

Liked: Staff & service
Disliked: Amenities
Property is in a good location and can walk to most places, Old Town and Museums in 25-30 minutes. Positives- restaurant very good quality food. Tried it for dinner one evening and paid similar amount we’d pay for a meal elsewhere. Breakfast was also good value with lots of choice, something for everyone including health conscious travellers. So if you like getting up for breakfast, I’d recommend paying for this with your booking which works out cheaper. We paid €21 each on the day. Rooftop terrace with swimming pool was a nice feature. Drinks served there at set times but we didn’t use this. The door lock of one of our rooms was faulty, the key fob would not work but this was quickly rectified by the staff and engineer. The property needs a bit of updating. Carpets in our room were marked and need replacing. Our sons’ bathroom screen wasn’t fully functional ie couldn’t be kept open or ajar. Basin drain smelled a bit. The gym was poorly equipped so some disappointment there. Overall an ok hotel, I’d rate it as a 3 star hotel. Ok stay, nothing special or amazing. A small Lidl was nearby for snacks and pastries (includes a bakery).
Stayed 4 nights in Aug 2025

6/10 Okay

Ashish

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Do not get confused with the name says centre, this hotel is not even near central Nice or beach. We had to take taxi or walk every morning and evening to go to somewhere we can have food/drinks or site seeing. Hotel is just cheap nothing else.
Stayed 4 nights in Aug 2025

2/10 Terrible

Tom

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I am writing to formally express my disappointment regarding my recent stay at Novotel Nice Centre. Unfortunately, the experience did not meet the standards expected from your brand, and I am requesting a refund due to the following issues: • Uncomfortable beds that made it very difficult to rest. We had to ask that the spare bed be made up because we couldn’t sleep in the proper bed and in fact this was worst ! • Broken shower and screen, which caused inconvenience during my stay. And water to poor onto the floor which we had to keep mopping up. • Hotel pool out of service, with no prior notice given. The only reason we booked the hotel was because of the rooftop pool. • Unclean areas, including visibly dirty spaces around the hotel. • Lift service extremely poor, with waiting times of up to 20 minutes. • Very poor-quality breakfast, far below expectations for a Novotel hotel. • Broken public toilets, which were unacceptable in terms of hygiene and comfort. These issues severely impacted my stay and made the experience unpleasant and frustrating. I trusted Novotel’s reputation for quality and service, but what I encountered fell far short of that standard. Given the number and seriousness of these problems, I believe a full refund is a fair resolution. I kindly ask that you process this refund at your earliest convenience and confirm once it has been actioned. I hope this matter can be resolved swiftly and amicably. Thank you for your attention.
Stayed 3 nights in Aug 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Nice!

Really nice hotel although does have a corporate feel. The location is good as you can walk into the centre of Nice really easily.
Stayed 2 nights in Aug 2025

8/10 Good

Karla

Stayed 3 nights in Aug 2025

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