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Recent guest reviews

The staff was very friendly. we also liked the fact that the hotel started running the shuttle bus to near destinations. I would like the shuttle goes to Niagara Fall too.

It was in a very nice area next to an outlet mall close store stores & inside was very nice

Clean and comfortable. Professional and helpful staff.

Very nice hotel, although the "swimming" pool is ridiculously small. The staff was helpful and efficient, and the room was nice...very quiet. Good food in the restaurant, too!

We previously stayed at White Oaks Resort & Hotel but wanted to try another hotel at a lower price point. Hilton Garden met my family overnight stay with great accommodation and service. The buffer style breakfast Included someone taking your hot breakfast order and serving it to you.

We stayed here to visit Niagara Falls and Toronto. This hotel is close enough to both but far enough out to not be so touristy an area. The staff was very helpful and our room was lovely. I will look for Hilton Gardens everywhere now.

Very friendly, competent front desk staff. I enjoyed the Canada 150 celebration cakes and the complimentary wine tasting in the lobby.

Staff went out of there way to make sure my stay was comfortable. Room service was excellent. Parking was great. If shopping is your thing there is an outlet mall close. There are various vineyards all around and Niagara Falls close by.

Nice hotel that is very convenient for wineries, the Falls and shopping. Would stay again.

Overall solid establishment with great location and good customer service.

Nice clean room, staff was friendly and very helpful in answering questions about nearby things to do and see, My wife and i enjoyed out stay there and would recommend the Hilton Garden Inn to our friends

Would have deserved at least 4 or maybe 5 stars except for the bass from the band for a wedding celebration in the lounge below us late at night. Staff was very helpful in reserving a spot for us to charge our electric vehicle. Overall a nice stay except for the late night band.

My wife and I booked a room just before the busy season so the rate was better than fair. It's a big hotel and lots of folks are checked in, but it never felt crowded or too busy. The room had a king bed and plenty of space. I enjoyed the easy chair! Everything was very clean and maintained. The staff has tasting coupons at the front desk (thanks!). Everybody was very accommodating. In and out of the hotel was easy as it is located right by the highway for regional jaunts, and just up the road from some of our favorite wineries in NOTL. We know the hotel is usually expensive so I recommend taking advantage of the off-season deals. We'll be back next Spring I hope.

Based on information, thought the hotel was closer to in town of Niagara on the Lake. Further out of town than expected. Other than that, hotel was nice and room clean. Staff was welcoming. Breakfast was basic and average.

We wanted to see both Niagara on the Lake, spend a day at the falls, and cycle the area, so this hotel, in the middle of all of this was ideal, and at a great value - only down side you had to take the car. The breakfast buffet was well worth it too. We really enjoyed our stay.

The staff at the hotel was friendly and helpful. All was clean but the carpet which was badly stained. The beds were very comfortable. The hotel was further from Niagara on the lake than I expected. But it's location to the falls was good.

Bed good, room clean, location between Niagara Falls and the town, close to wineries...

This hotel is located right off the freeway so it's a nice place to stay if you're going to different regions in the area. One thing that bothered me was the fact that Niagara is known as the ice wine capital of the world and the staff had never heard of the ice wine festival in Jordan/Twenty Valley wine region. It would've been nice to have additional info from the residents of the area during the month of the ice wine festival in Niagara.

500 York Rd Niagara-on-the-Lake ON

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Glendale, Hilton Garden Inn Niagara-on-the-Lake is within a mile (2 km) of popular sights such as Outlet Collection at Niagara and Royal Niagara Golf Club. This 3-star hotel has 118 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

Hilton Garden Inn Niagara-on-the-Lake's 118 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect 42-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, free local calls, and fans are also standard.


Property features

Guests of Hilton Garden Inn Niagara-on-the-Lake have access to an indoor pool, a fitness center, and free WiFi in public areas. Self parking is offered for CAD 0 per stay. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

King, Room, Jetted Tub

King 1 | Sleeps 2

Standard Room With 1 King Bed

King 1 | Sleeps 2

Standard Room With 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Hilton Garden Inn Niagara-on-the-Lake

Everyone (9) Couples (24) Business (2) Family (3) Other (3) Friends (1)
5
Everyone

By on Oct 11, 2019

Review comment responded on Oct 11, 2019

Dear Guest, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management

4
Partner Couples

The staff was very friendly. we also liked the fact that the hotel started running the shuttle bus to near destinations. I would like the shuttle goes to Niagara Fall too.

By on Jul 30, 2019

Review comment responded on Jul 30, 2019

Dear Guest, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. Our staff strive to give great customer service and are so happy when we hear comments like yours. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management

4
Everyone

By on Jun 9, 2019

Review comment responded on Jun 9, 2019

Dear Guest, Thank you for your valuable feedback. If there is ever anything that we can do to enhance your stay in the future, please do not hesitate to contact us. We are always happy to help. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management

4
Partner Couples

It was in a very nice area next to an outlet mall close store stores & inside was very nice

By on May 21, 2019

Review comment responded on May 21, 2019

Dear Guest, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. Our central location makes it easy to visit Niagara Falls, Niagara on the Lake, and St. Catharine’s, which are located 15 minutes from the hotel. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management

5
Everyone

Clean and comfortable. Professional and helpful staff.

By on Oct 20, 2018

Review comment responded on Oct 20, 2018

Dear valued guest, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management

4
Everyone

Very nice hotel, although the "swimming" pool is ridiculously small. The staff was helpful and efficient, and the room was nice...very quiet. Good food in the restaurant, too!

By , from Los Angeles, CA on Sep 22, 2018

Review comment responded on Sep 23, 2018

Dear Marcus, We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. Thank you for your feedback on our amenities and restaurant and we look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management

4

great value

Everyone

We previously stayed at White Oaks Resort & Hotel but wanted to try another hotel at a lower price point. Hilton Garden met my family overnight stay with great accommodation and service. The buffer style breakfast Included someone taking your hot breakfast order and serving it to you.

By , from Woodbridge, Ontario on Dec 4, 2017

Review comment responded on Dec 7, 2017

Dear Paul, We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. We are glad to hear you enjoyed our breakfast during your stay and we look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.

5

beautiful hotel

Everyone

We stayed here to visit Niagara Falls and Toronto. This hotel is close enough to both but far enough out to not be so touristy an area. The staff was very helpful and our room was lovely. I will look for Hilton Gardens everywhere now.

By , from Virginia on Jul 26, 2017

4
Everyone

Very friendly, competent front desk staff. I enjoyed the Canada 150 celebration cakes and the complimentary wine tasting in the lobby.

By , from DC on Jul 6, 2017

5

close to outlet mall

Everyone

Staff went out of there way to make sure my stay was comfortable. Room service was excellent. Parking was great. If shopping is your thing there is an outlet mall close. There are various vineyards all around and Niagara Falls close by.

By , from Az on Jun 3, 2017

Hilton Garden Inn Niagara-on-the-Lake

500 York Rd, Niagara-on-the-Lake, ON L0S1J0
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