Sheraton Nha Trang Hotel & Spa5.0 out of 5.0
Recent guest reviews
Where do I begin. The hotel is exceptional, but besides it being very nice, the management, staff, everyone is so very kind, gracious, helpful and friendly. I had broken my wrist in Bangkok and was given the impression that I could remove my cast to go swimming, that's when I fell and broke it even worse. The duty manager Quan Ly Thuong Truc and and another staff member came to the room immediately, arranged for me to see a Dr at a clinic and I was back to the hotel in less than an hour. As soon as I was back he was at my door to inquire as to how I was. The food and beverage manager was so friendly that I felt we were personal friends. We couldn't walk thru the lobby without the lady manager inquiring about my health and if I needed anything. The food and drinks were amazing. Breakfast buffet, fabulous, and my husband being a picky eater had to have a burger and fries for dinner (I was craving one too). The best ever hands down. Even though I couldn't get in the bay, our time in Nha Trang was wonderful! Don't miss out on going on the private tour to Dalat, so very incredible!!!, and so was our driver and guide. Oh, I forgot to mention, that our room wasn't ready when we arrived at7:30 am, expected that, but when it was we were treated to an upgrade!!! I love this place and the people!!!
Good: -Rooms were clean, stylish, and comfortable. Bad: -no free Wifi when other hotels have free Wifi. This is a deal breaker for me. Wifi is a must in this day and age. -List as free hotel shuttle but hotel shuttle was not free.
This is truly a five star hotel with an excellent pool and top-notch gym. The breakfast is one of the best I've ever eaten in a hotel in Vietnam or South-East Asia. Make sure the breakfast is included in the price because if it isn't it will cost in excess of US$22 dollars per person. The young persons who work there are the best and their english is excellent. The management team is over bearing and highly controlling and consequently the workers aren't allowed to make decisions...I was told many times, I have to ask my manager. Eat outside the hotel to reduce costs and see the town.
This is truly a 5 star Hotel with world class service. The club lounge staff and experience could not have been better, the food was excellent and the views spectacular. I did business, but felt like I was on vacation the entire time.
This beach front hotel is brand new and so beautiful. We especially love the design and decoration of guest bathroom. Hotel staff is very friendly, helpful and speaks good English. Free breakfast buffet at Feast restaurant is very good and includes lots of Asian and Western dishes. Dinner at Steam 'N Spice restaurant is delicious and very affordable (only $3 to $4 per order). One little drawback is guests have to cross the street (assisted by hotel staff)to get to the beach but that is common to all hotels on Tran Phu street in Nha Trang. This is definitely the best 5-star hotel in Nha Trang city. I would definitely recommend it.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 1745 reviews