Sheraton Nha Trang Hotel & Spa5.0 out of 5.0
Recent guest reviews
We love our duplex room which have enough space for both us and the kids and with amazing view. The hotel is so comfy and have everything we ever wanted hence we didnt even have to leave or seaarch for anything outside of the hotel. Breakfast is wide range of selection, on top of it they have Chinese restaurant and even a bar on the top.We love the experiences and would love to come back
The hotel has a nice set up. Happy enough also to have an upgrade. Staff is pleasant and helpful. Breakfast is to the level. Nice bakeries and good coffee. However breakfast is noisy and there is a fair amount of foreign customers with different education standards. Room is comfortable and well designed. There were still long hairs in the bath hub and around. Eerk... gives you the feeling the entire room was half cleaned... I tried to flush them out but drain plug was barely opening Cold water pressure was very weak. So I can’t rate it 5 stars. Location is good as well. Nice balcony and rooftop bar view.
We had our post engagement trip at the Sheraton - Nha Trang. It was one of the best experiences we've ever had. We stayed at one of the suites with club benefits and upon our arrival, we were welcomed by very friendly staff who took us to the club lounge for a private check-in. When we entered the room, there were flower petals on the bed and in the bath tub beautifully prepared, as well as 2 special cakes delivered to the room for our engagement. We had a sea view room and the views were spectacular - especially during sunrise! The breakfast buffet was absolutely delicious with a lot of selection to choose from. Each day we were there the dishes changed, which made each breakfast experience unique. What I was amazed about the Sheraton was how responsive and quick they were to any room service requests. After I made each call, I would expect someone to attend to my needs within 10 minutes or less. In terms of location, the beach is literally one crosswalk away. Once you arrive at the beach, there are Sheraton staff available to serve you drinks / snacks as you relax and lie out on of their chairs. The hotel's location is also very convenient as there's a large mall with an Aeon supermarket and local shops. We brought back many Vietnamese snacks from the supermarket - must go if you're looking for souvenirs to bring back. Lastly, we also enjoyed the club lounge benefits, especially the happy hour from 5pm to 7:30pm. It's very quiet and private with an outdoor terrace where you can witness amazing views. The food spread varied each day and served as a great snack prior to dinner. I also had to work during my stay so with the fast and reliable wi-fi, I was able to get a lot done. We'd like to thank the Sheraton management team for such a wonderful experience during our short stay and we'll definitely be coming back soon!
We are travelling once again in Vietnam with our teenage sons. Our six night stay in the Sheraton Nha Trang has surpassed our expectations. The service is impeccable, the food at the hotel very nice (my favourite is the breakfast buffet) and the facilities are great. We love that you can do as little or as much as you want. The hotel is so well placed. We enjoy just going for walks and soaking up the atmosphere. Yesterday we tried the spa. I had the best mini-facial ever. Half an hour of relaxation felt like longer and the soothing massage of sinus pressure points was so good! My husband had the shoulder and back massage and he also rated this very highly. In summary this has been one of the best hotels we have enjoyed, we feel like valued guests and would highly recommend this to other families.
The last 5 days spent in Sheraton Hotel was worth every penny and time. Staff there were helpful and some remembered my name after the first day! The whole ambience from the hotel to the beach were well organized and thought for. Little brushes were given to us to brush the sand away when we laid back onto the beach chairs after a swim. During one of the difficult time to cross the road over to the beach, one of the hotel staff automatically ushered us. Truly an amazing hotel with personal services!
Came to stay at Sheraton last year October with my daughter and friends. We enjoyed it so much that we decided to return this year again. But this round, we came with more family members and friends to explore NhaTrang. My daughter and I love Sheraton NhaTrang the best services provided, the swimming pool experience always one of the best to chill and relax. Great spa and jacuzzi facilities! Love it over and over again! Room is always fantastic clean, great view! Superb bath tub with spacious walk in "cabinet" to store luggage and kinda changing room as my daughter would claim for! Thumb up my second holiday here. Surely we will be back again!
Great location, great customer service and the best views in town. Staff were amazing, very helpful and rooms were large enough to feel very comfortable. Great location across the beach and the view was amazing! Highly recommend!
We stayed here for 5 nights and were delighted with our room on the 22nd floor (room 2211). Lovely balcony overlooking the beach, however it had no seating to enjoy the view! The bed was very comfy and so were the pillows which is important to me! A beautiful bathroom and ammenities. The tea/coffee making facilities included a plunger coffee maker which was replaced daily and very much appreciated. The air con worked well and stayed on regardless of if we were in the room! Four bottles of complimentary water every day. The club room was on the 25th floor and was enjoyable, ok food nothing amazing compared to other club rooms we have enjoyed and the wine was French 'average'. The view was great and being able to have the option of sitting outside was nice. The pool was chilled and out of the sun from about lunch time onwards. The happy hour drinks by the pool (3-5pm) were small and watery and not enjoyable! We enjoyed the drinks at the Altitude Bar and the view from their was fantastic. Dinner was enjoyable too. Breakfast was massive and extensive, with so many options including creme caramel! The fresh fruit and the on demand fresh juices were wonderful. It's a busy restaurant with absolutely everything you could want including ice-cream!! Staff very friendly and after day one when they didn't have the tea I wanted, they ensured they had some for me from the club lounge, very much appreciated - thank you. Most of the staff are very friendly and helpful, the Exec Chef Brendan was friendly and gave some great recommendations for restaurants and excursions. We did not have the best experience with the Steam & Spice restaurant and was later visited by the Food & Beverage Manager (Nguyen Anh Kodak) who was rude and made us feel like naughty children for not staying at our table against the wall! Told me I should have booked a table if I wanted a 'nice' table even thought there were hardly any people in the restaurant. Apparently, all the 'good' tables were booked, until you walk out and then the staff run after you offering you the table they just told you you couldn't have!!!! Unacceptable and the F&B Manager's response made it even worse - the customer is always right was totally and utterly lost on him and he thought we might visits again - No - absolutely not! You let the Sheraton down as we were looking forward to eating in this restaurant! The comp beach chairs opposite the hotel are nice with an umbrella and table but there is no drink service or at least for the few days we stayed we were not offered any drinks. The sea water opposite the hotel is just average, we found the water opposite the Sailing Club was much nicer. overall, we enjoyed our stay.
We stayed here for 6 nights as part of Luxury Excape package. Our room was lovely, with a comfortable sofa overlooking the fabulous beach view, even the shower had a great view! Generous walk-in robe and decent sized bathroom. We enjoyed buffet breakfasts, good service, lots to choose from, and also a couple of buffet dinners which also had huge selection of well presented food. The concierge was helpful in organising our transfers and change of plan at our next hotel, and we loved the relaxed & super views up in the Altitude Bar where we had drinks very night. All in all, a hotel who has got it pretty spot on with customer service and nice location by the beach. We look forward to coming back.
on arrival we were told we had an upgrade.bonus. the view form the room fantastic. all the staff are friendly, rooms are clean and if you are not up for walking like us it's a very cheap taxi ride down the road to great restaurants
- Walking distance to Tram Huong Tower and Dam Market
- Free parking
- Onsite dining
Sheraton Nha Trang Hotel & Spa places you within a 15-minute stroll of popular sights such as Tram Huong Tower and Dam Market. This 280-room, 5-star hotel has a private beach, a full-service spa, and 4 restaurants. It's in central Nha Trang and also close to Long Son Pagoda and Po Nagar Cham Towers.
Relish the international cuisine when dining at Toastina, one of 4 onsite restaurants, or enjoy the ocean views at Feast. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All of Sheraton Nha Trang Hotel & Spa's 280 air-conditioned rooms provide balconies, refrigerators, and minibars. Guests can expect WiFi, wired Internet, and LCD TVs with satellite channels. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include coffee makers, free newspapers, and free bottled water.
Guests of Sheraton Nha Trang Hotel & Spa have access to a private beach, a full-service spa, and a nightclub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 27 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include an outdoor pool, a children's pool, and a fitness center.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 1687 reviews