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Sheraton Nha Trang Hotel & Spa

5.0 out of 5.0

Recent guest reviews

Thank you to the Sheraton team in Nha Trang for their amazing service! Every time I asked for recommendation or directions to a certain sight or restaurant the staff took their time to explain everything in great detail. Hotel rooms were spacious with a gorgeous view of the ocean. Ask for a higher level room. Also tried their spa. Great massage and experience!! Thanks for a great time

The Sheraton Nha Trang has a great location and some great features however is getting tired and misses the mark in a few areas that ultimately creates an underwhelming experience for a Sheraton. Positives: The pool area is lovely The food was good The service was mostly good Negatives: The advertised kids club is not a proper kids club, it is not manned and you cannot leave your kids. The pool area is lovely however it faces the ocean which is great except the wind come up by lunch time every day and gets so strong that it is not comfortable to sit out by the pool. The service around the pool is poor. They spent more time manning the towel bin rather than being attentive to the guests. The hotel is tired, we stayed in a suite and is was quite dated and in need of a serious refresh. The servicing of the room was average and it was not as clean as you would expect. The bars were under stocked and we couldn’t order drinks that should be standard issue for a 5 star hotel.

Such amazing service they made me feel like a rock star. Can’t wait to return! Remembered my name, food quality very good. Room well appointed and Executive Lounge is very comfortable. Great ocean views. Experienced consistently good service from front desk, restaurants, lounges, housekeeping. Exceeded expectations at every level.

Sheraton Nha Trang is in the top 3 hotels in Nha Trang. Conveniently located across the beach, this place is superb. The restaurant inside Sheraton are also very good, Feast buffet and Steam n Spice Chinese restaurant. Toastina, the patio lounge is very comfortable too. The room are beautiful and clean with great view. A must stay if you looking for the best the town can offer.

From the moment I was greeted getting out of my taxi by Henry and his team to check out the following day (I had a brief but pleasant stay) everyone on the staff took time to not only offer their services but answer any of my questions.They helped me figure out the best way to use of my one night in town and at the hotel. I was checking in early and they suggested I use the pool and spa services which were great. The staff at the rooftop bar provided great service even though the winds were causing a mess.

We loved this hotel with its genuine commitment to excellence in all aspects of hospitality. Fabulous food for in-house dining richly enhanced by professional customer service. Heartfelt thanks to the management and staff for making our stay so memorable.

This hotel is in a good location in a beautiful city. As a plantinum member we were upgraded to a one bedroom suite in the 17 th floor with spectacular views of the ocean. The lounge is very beautiful and well appointed. We arrived at afternoon tea time and were surprised to see more than the usual offering of cookies and tea. Happy hour was also a pleasant surprise with all the fixings for salad nicoise. I was thrilled with some western healthy options. We had a chance to meet the executive chef Duncan Morrison who spent some time chatting with us on more than one occasion. It’s always a nice touch when the staff make an effort to visit with the clientele. The swimming pool is nice but when we were there it was so windy there were whitecaps on it. I guess that’s typical in the afternoon. The hotel is across the busy road from the beach and there are some chairs there fo guests. Tip: beware of airport taxi rip offs. We were taken for almost doubl the usual fare. The airport is highly disorganized so nowhere to purchase a taxi voucher. Got picked up by some guy on way out who told us it was the meter. Now we realize that the standard fare is 365,000VND. On the way back we asked the hotel to arrange a nice car and they did establishing the price as this. Be prepared for a nightmare departure from the airport. This old airport will soon be replaced by a beautiful large one. However the current one has no ability or interest in providing orderly checkin or security. Good luck!

We stayed on a luxury escape deal. The staff are great and the rooms were ok. Rooms all have balconies that face the sea. The breakfasts are great and they will make GF waffles if you ask. The poolside food was great and reasonably priced for a large hotel chain. The pool area is fantastic and pool very clean. The buffet was OK. The hotel is located beside the main beach road that is a very busy and you have to be alert to cross. We dinned twice at Lanterns, about a 20 min walk away or a 3 min taxi ride. The friendliness and helpfulness of the staff was the highlight of the stay.

I told the reservation team that my parents' 30th wedding anniversary is coming. And they gave my parents premium room with rose and cake. All of the staff are friendly and having high quality of service. The facilities are little bit old, but in good condition. This hotel is located in the center, and has easy access to all the attractions.

Thank you to all the fabulous staff at Sheraton, Nhatrang hotel. There was nothing you wouldn't do to make our stay comfortable. You even helped me find my mobile phone which was in a Binding taxi!!! Thank you, thank you Victor, Henry and Ha. I highly recommend this hotel, the facilities, food and hotel was awesome 😊

26-28 Tran Phu Street Nha Trang Khanh Hoa

Hotel highlights

  • Walking distance to Tram Huong Tower and Dam Market
  • Free parking
  • Onsite dining
  • Spa

Sheraton Nha Trang Hotel & Spa places you in Tran Phu Beach, within a leisurely stroll of popular sights such as Tram Huong Tower and Dam Market. This 280-room, 5-star hotel has a private beach, a full-service spa, and 4 restaurants. It's in central Nha Trang and also close to Long Son Pagoda and Po Nagar Cham Towers.


Dining

Relish the international cuisine when dining at Toastina, one of 4 onsite restaurants, or enjoy the ocean views at Feast. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All of Sheraton Nha Trang Hotel & Spa's 280 air-conditioned rooms provide balconies, refrigerators, and minibars. Guests can expect WiFi, wired Internet, and LCD TVs with satellite channels. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include coffee makers, free newspapers, and free bottled water.


Property features

Guests of Sheraton Nha Trang Hotel & Spa have access to a private beach, a full-service spa, and a nightclub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 28 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include an outdoor pool, a children's pool, and a fitness center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

87.0% of guests recommend this hotel

Total of 1877 reviews