Sheraton Nha Trang Hotel & Spa5.0 out of 5.0
Recent guest reviews
This time have eight people visit. The room phone 📞 so smelly. Please fully cleaning and disinfection. Staff service so good. Room arrangement so good. Room view so great, can see long coastline and the beach.
I love the Sheraton portfolio overseas. This one in Nha Trang is one of the best. Checking in is a breeze. The room is clean and spacious. My room face the beachfront so I have a great view of the area. Although I did not use the infinity pool, the view was breathtaking. The rooftop bar is another place that you can get a complete view of the beautiful city. What best about the whole experience is the attentiveness, friendliness and customer first attitude of the entire staff there. Special shout out to Executive Assistant Manager Dzung (David) Pham. He helped my daughter and I on our itinerary with places to visit, what to look out for and where to eat. The breakfast selection is a must. I love the local cuisine as well as the tropical fruits that they offer. As an elite member of the former SPG, I am so glad that the Sheraton Nha Trang continues with SPG customer's first philosophy. Overall, Sheraton Nha Trang may not be the newest hotel, but it has the long tradition of customer service that will best the newer resort. Luxury at mid-range price - Highly recommended.
Absolutely wonderful staff - they were always so helpful every time I asked for a local place to eat and just about anything else I needed. The gym is roomy with enough equipments and the pool is great! If you come about 6-7 A.M. you’ll have it all to yourself. The location is good for venturing out to eat and go to the beach.
Sheraton is our go to hotel and the one in Nha Trang did not disappoint. The lobby is expansive, the pool refreshing, and the rooms wonderful. We are Bonvoy members so enjoyed a few extra perks during our stay, so I’m not sure what a ‘standard’ stay is like. We ate multiple meals at Toastina and Feast restaurants and they both had reliably good food, both western and Asian styles. The hubby raved about the Vietnamese iced coffee — best on Nha Trang. We also ate at Steam and Spice; that was a bit disappointing as the service was very slow and uneven. We were a large group but the rice was undercooked (how does that happen in Vietnam??) and we had to ask for basic items like utensils for each person. The staff were wonderful, particularly the front desk, bellboy, and taxi hailers. They were all warm, friendly, helpful, and seemed genuine. They were true professionals. We also reserved massages at Shine Spa. This is where the service fell short and I felt I was at a more common spa, not a Sheraton-branded one. When we arrived early in order to use the steam room, we were not given any instructions for where different facilities were, how to use the lockers, if robes would be provided, or any other standard orientation that most if not all 4 star spas give their clientele. When our masseuses arrived, I tried to give instructions for how to treat my mom, as she recently fell and had some minor but still painful injuries I wanted to point out, and other areas of sensitivity. They seemed in a rush and not very attentive. I also had massages at another spa the day prior, and I felt better treated there than I did at Shine. Given the higher prices and bigger name recognition at Sheraton, the spa was a disappointment, though we both enjoyed the actual massage service. Overall, we loved our stay at the Sheraton, but next time will likely avoid the Shine Spa.
Myself my husband and my 6 year old just visited the Sheraton Nha Trang, we cannot begin to explain how wonderful the staff, facilities, pool, and food was, The hotel was stunning, the rooms/amenities were abundant, mostly the warmth of the staff especially the pool and breakfast buffet crew were outstanding. We have traveled a fair bit around the world and have had a fair few buffet breakfasts in our time, and this was by far the best we’ve had, at no one time did we eat the same thing. The selection was astonishing, The pool staff were amazing so accommodating with fresh towels and food/drink. They were also so keen to converse as they felt very warmly to Australian’s, we felt safe and well looked after. Do not miss the amazing roof top happy hour the view is so spectacular you are mostly lost for conversation, the staff too are so wonderful. Would I recommend you spend your time at the Sheraton Nha Trang???? YES Kind regards The Bolton’s.
My boyfriend and I stayed at the Sheraton from May 23 to 30 and had a wonderful time! After a long transit to Nha Trang, we were grateful to find a driver already waiting for us at the airport. Check in was quick and we were able to get some much needed rest right away. Our room was clean and spacious, and had a beautiful view of the beach! The rooms were also always well stocked with bottled water which we found very helpful with the hot weather. I was particularly impressed with the attentiveness of the hotel staff. One particular instance that stood out was when reception called us just to alert us of our flight delay the day we were scheduled to leave. We had not received any email alerts from the airline so we were grateful for the reminder. Huge shout out to Bearlee from club lounge who went above and beyond to make our stay so enjoyable! With all the guests who frequent the lounge, he still remembered our names. He is so happy and positive we always looked forward to seeing him. Thank you so much for the wonderful stay!
We go along the beach, find out the coffee, so we found Toastina by Google. We enjoy coffee and cake, “ Coco coffee” it’s good. Beside, Toastina has beautiful view, when we sit outside. The service supprised, the staff named An Nguyen she’s friendly, so quickly. We like it. We will come back soon.
tks you very much from all of you, specially on club lounge from Loc and Thuan. Hope all the best to you and we sure we will come back. Thk you again because both of you help us have a good memory for this stay Ms. Thao
Marriott bonvoy platinum member here and seriously the best customer service ever from ThuanLe and Loc Luu in the club lounge were phenomenal!!! Every time they saw us they tried to help us with anything from our next hotel, the car, housekeeping around our 1 year olds naps, cinema tickets etc. literally would bend over backwards for us while also being very happy and personable!!!! They made this stay go from 4 stars to an easy 5! We stayed here 5 nights: the pool was awesome, food was good, free ice cream for the kids. 25 yards from the beach with free towels, chairs and umbrellas. The club drinks and finger foods every night we’re outstanding.
We’re pleased to stayed in this Hotel for 3 nights. Highly recommended to try their whirlpool, steam and sauna. Their staffs were very nice and helpful, especially Bryan Tan, he gave us useful advices for eating and transportation. That’s made our trip delightful.
- Walking distance to Tram Huong Tower and Dam Market
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Tran Phu Beach, Sheraton Nha Trang Hotel & Spa is within a 10-minute walk of popular sights such as Tram Huong Tower and Nha Trang Night Market. This 280-room, 5-star hotel has a private beach, a full-service spa, and 4 restaurants.
Relish the international cuisine when dining at Toastina, one of 4 onsite restaurants, or enjoy the ocean views at Feast. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and the bathroom offers a soaking tub, a hair dryer, and designer toiletries. Other standard amenities include a balcony, a refrigerator, and a minibar.
Guests of Sheraton Nha Trang Hotel & Spa have access to a private beach, a full-service spa, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 28 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a children's pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
87.0% of guests recommend this hotelTotal of 2126 reviews