We stayed for 5 nights in an amazing king bed executive suite with club lounge access. The suite was over 90m2 of chic modern design with a gorgeous bathroom, lounge, 2 balconies and one of the best beds I have ever sleep in, as well as expansive sea views. The hotel is beautifully designed and the service true 5 star from the minute we arrived until the minute we left. The club lounge staff are exceptional in their professional service, knowledge and willingness to engage with the guests. I cannot speak highly enough of all the staff but Phong, Tan and the manager Natalie ensured we felt special. I really enjoyed the gym which is well equipped and the pool but spent many happy hours on the hotel beach across the road when we weren't being spoilt rotten in the club lounge!!!. We truly look forward to returning in the future. GO THERE you will not regret it! Colin and Jill

My wife and I stayed 5 days in a King Bed Ocean veiw room with Club access. We cannot speak highly enough of this hotel. The staff were amazing, friendly, proffesional and always ready to assist in any capacity. The room was spacious, modern and super clean. The balcony of an early morning, afternoon or evening was very pleasant just being able to sit out there and watch the world go buy. The hotel has a beach club right across the road where you can lay under the protection of umbrellas on sun lounges and cool off in the sea. The pool area is amazing with plenty of room for everyone. We met some woderful people there, both holiday makers and staff. The club room was wonderful with the choice of food and drinks during the stay of a very high standard. Truly one of the great hotels in Vietnam and Asia. We have no doubt we will return at the first oppurtunity.

From the moment we arrived after travelling for almost 24 hours, we were impressed. Very friendly, professional and fast check in. We stayed for a total of 12 nights in a family club room. Lovely room with separate bedroom with bunk beds for the kids with their own TV. Very comfortable king bed in the main bedroom with lounge, large bathroom including bath and separate toilet. Lovely balcony, although our room did not offer the best view, we could still see the ocean. Very clean. The food could not be faulted. Amazing variety for breakfast... it will take you as longer to view the food and decide on what to eat, then it will to eat your breakfast, nice coffee available. We accessed the club lounge most days with our children for afternoon tea, and evening canapes and drinks in the lobby (children not allowed on the 18th floor for the evening cocktail hours). The food variety and quality offered is beautiful. It is a chocolate lovers paradise!!! My husband and I were lucky enough to enjoy the evening cocktail hour once while the children were enjoying the kids club, and the quality of food offered on the 18th floor exceeds the quality offered in the lobby, but the lobby selection was still nice. Our daughter celebrated her 8th Birthday while we were there; a lovely cake was delivered to our room, and the staff made a fuss about her for most of the day... She was delighted :-) There were a few rainy days on our visit, the hotel arranged some activities for the children - fitness class, and chocolate making class. The kids loved it!! The hotel offered the parents who were watching the fitness class afternoon tea/coffee and a few glasses of wine. The only negative, the pool is quite small, and it manage to get quite shaded in the afternoon. The staff were so friendly, and happy to talk to you and get to know you; the club room ladies, and lobby staff were especially very easy to talk to. We all absolutely loved our stay here, and did not want to leave. We are looking forward to visiting again.

Where do I start? We were taken care of from first minute to the last! The staff was so great and welcoming throughout the stay. We had booked a club room which included entrance to a nice lounge area at the 18th floor with nice views of the whole Nha Trang beach. This club room had a "private" check in which was nice feature. The club room also included breakfast and afternoon tea and to top it off with some snack and drinks in the evening. The room was spacious with a good and comfortable bed. Bathroom was big with the option of a open solution to the room if you wanted. We had 1806 which was close to the Club lounge which was convenient. The view was partly over the beach. We used both the pool area and tested out the SPA with a Vietnamese massage, which also was top class and very comfortable. There are beach chairs and parasols and the hotels beach area are manned. You can also order things from the bar and get it down to the beach which is great. We are very happy with our stay and are defiantly coming back to this hotel if we are visiting Nha Trang again. Can't give enough thumbs up for the staff!

We went to Nah Trang on vacation in Sept. We stayed in a upgraded room that gave you access to the club room. The club room experience and staff made my whole trip. The staff is WONDERFUL. May the front area host was very accommodating and professional. I will recommend Intercontinental Nah Trang to anyone that wants a 5 star experience.

Not just one of the best InterContinentals but one of the best hotels we’ve been to. The service and attentive staff made all the difference. My daughter ordered a fresh orange juice, took a sip and squinted because it was too sour. Immediately the waitress at the lounge bar saw her expression and brought her some syrup. Now that’s attentive. Rooms spacious, bright and modern with sea view. JBL Bluetooth sound bar as standard. Beautiful bathroom though the shower control could be better. Bedroom doors are really thick with great sound proof. Talking of sound, best to request high floor to minimise side from the street. Best to upgrade to Club floor and have access to their Club Lounge. Stunning views and the team there are great. Night life is amazing. The best of both worlds. Beach holiday with a buzzing city night life. You must try Lan Nyong restaurant and the Lantern. Both fantastic restaurants and quite reasonable. Do remember to count your zeros. £1.00 gets you 30,000 Vietnam Dongs. Plenty of independent spas and massage places and very reasonable. Around £13-15 for 90 mini full body massage. I would like to recognise the following people at the hotel for their amazing service.

I have stayed in this place a number of times over the last few years. The property and location are as good as ever but the staff seems to have lost the plot. Perhaps this hotel has become a training hotel, I don’t know. The staff on duty at the time of my stay gave me the impression that they had not visited a hotel, let alone worked in one. Examples: Failed to collect laundry from room despite being called and assuring me they would do so immediately. Trying to take food order before delivering the menu and looking confused when asked for the menu. Incredibly slow service despite lots of vacant looking waiting staff and almost entirely empty restaurant/bar. Although this probably is not the fault of the hotel I should also note that the place was full of very noisy, excited kids. It is not an ideal place for young children. The hotel is separated from an attractive looking beach by a very busy road. This place is going through a bad patch. I would give it a miss for a while.

We came to Nha Trang for 3 days only and before coming, we decided to book this hotel, and that was a great choice! Apart from a bit slow check-in (later we knew that hotel was fully book the night before), everything was wonderful: all staff are incredibly kind and warm (and knows English which is great!), rooms are big enough and very cozy to stay (ocean view room are the best), also a lot of different kind of tasty food during breakfast (can match the taste of every person for sure). And last but not least - amazing location! Nice beach with clear warm water just crossed the road, a lot of shops, markets, shopping malls and ATM nearby, so you can spend a nice evening strolling around and finding place you need! In general, great choice for people planning to stay in Nha Trang. Recommend!:) P.S. Special thanks for Nathalie-assistent manager- who is very kind, professional in dealing with any issues and extremely helpful!

We are family with 6person and stayed here for 5days 4nights. We had been pleasant thruout whole stay from chek-in to out with great service and clean/spacious room condition. This was my second visit to Intercon Nhatrang. Their constant good service lead here again. Staffs are all kind, courteous and always willing to help us with smile. we felt we were pretty welcomed. They seems got high quality of trainning in manner/service mind. Especially the staffs in club lounge were outstanding whenever we were there we were always happy with their great service. Especially Mr.Sergey(Guest relation manager) and another female manager were pretty impressive in interaction with their guests. daily conversation with them were so delightful and those two person's delicate service/care made us impressed. Thank you for all staffs and specially thanks to Mr/Ms. Nguyen Ha, Nga, Phuong in club lounge and staffs who took great care of my daughter in kids club. I will definitely come back here again. Thank you so much. Mr.Park