Novotel Nha Trang4.0 out of 5.0
Recent guest reviews
I enjoyed staying at the Novotel- the location is excellent for beach access and Nha Trang is not that big so I could easily walk to Iced Coffee, restaurants, tour companies etc. Breakfast was a good quality range of the usual buffet fare in Vietnam. The pool was a bit odd but weather was fine and staff helped to cross back and forth to the beach. Friendly and helpful staff who seemed genuinely happy. A great reflection on the management team.
I have just had the best ever Hotel experience and certainly the best ever experience in an Accor Hotel at the Nha Trang Novotel. What made the visit was quite simply the staff, from the bottom up. They epitomise everything those in hospitality should aspire to. Warm, friendly, welcoming, going out of their way to help, remembering your name etc etc, I could go on and on. Well done Nha Trang Novotel.
Property: Novotel Nha Trang Room booked: Superior (most basic) Room upgraded/type: Yes, to a Junior Suite Rate: Fully flexible Free internet: Yes Welcome drink: Yes, the usual refreshing non alcoholic beverage x 2 Early check in/late out: Not applicable. As usual the check in experience at this property was smooth and without issue. VIP treatment: Acknowledgement of all previous stays at this property since 2013. Access to executive lounge (if existing): Not applicable. Additional care: The staff at this property go out of their way to acknowledge their guests. In my experiences as a platinum member and having stayed at this property for approximately three weeks, I have nothing but praise for the front office staff. Over the years I have gotten to know a number of staff and watched their careers progress. This is extremely satisfying as a guest to know that the hotel values their staff. Given I travel regularly I make the effort to provide constructive feed back to the property owner. In this instance Mr Remy please note a special thanks goes to the following staff members for their amazing service: Manager: Trang Front Office Supervisor: Ms Diep Nguyen Barman: Hau and a fantastic staff member who will goes above and beyond, Thi. General comments: As mentioned above I have been returning to this property since 2013. I believe I have stayed a reasonable amount of nights to give an honest opinion of this property over the years and to date I remain impressed. The lobby appears to have been refreshed which is lovely. The room: The room is very large and easily caters for three guests. The bathroom is still modern and you can choose between between a sunken bathtub or the shower. Both offer the rainfall shower experience. The balcony is also a reasonable size and is an excellent entertaining area both in the morning and at sunset. House keeping: House keeping was intuitive. The room was always spotless on our return from wandering around beautiful Nha Trang. I felt embarrassed for the house keepers because I travelled with a messy person. However the house keepers were extremely professional at all times. The food and bar service: While I always ordered room service I did take a cheeky wander through the breakfast buffet. Nothing has changed. The Novotel still offers a fantastic selection of east and western selections that will keep you satisfied. Ice buckets and room service were always delivered well before the promised times. I wandered down to the bar to use the complimentary drink vouchers and was impressed with the available options. Generally you receive a house wine or local beer. At this property I was able to select a range of cocktails and tap beers, thank you! Having used my vouchers Hai I mentioned to Hai that I liked cognac. He posted me to the hotel special. Thank you Hai! On another occasion I didn’t know what I wanted to drink. He asked me what I usually liked and he made me a delightful cocktail on the spot!!!! The service didn’t stop there… While walking around something got in my eye. The front desk instantly organised a taxi for me to go to the closest international hospital, once again next level service! The staff checked on me the following day too! All the while I kept extending my stay and did not give a clear indication of when I would leave the hotel. The front desk were ALWAYS accomodating. A friend unexpectedly visited from out of town and Ms Diep immediately organised an extra bed! I gave no prior notice which may have been an inconvenience to staff given the number of people at the property. On my last day sat the property I decided to celebrate more than usual. With foresight Ms Diep arranged a 2 am wake up telephone call and a taxi to the airport, which was most appreciated. I paid my bill on checkout and jumped into the taxi. Ms Diep had also pre-arranged the price to the airport which was another seamless experience I was thankful for. Once I arrived in Singapore I realised I left my expensive Bose noise cancelling headphone in my room. I contacted Ms Diep and she already knew about the issue and made arrangements in that regard. When I stay at this property I feel like I am visiting old fiends and family. General comments: If you want to get to the hotel cheaply get the ‘yellow’ bus for 50,000VND. It’s two minutes walk from the bus stop to Novotel. Follow google maps. The Accor brand usually reserves the word ‘magnifique’ for their Sofitel brand. In my experience the Novotel at Nha Trang staff are just as attentive, if not more so. The beach is to die for and so are the views from the room 1705. Thank you once again to the Mr Trang and Ms Diep and all the Novotel staff. Ill see you soon. Please review my photo's for previous stays. Nothing has changed room wise.
This hotel was not our first choice, but we are so pleased we stayed here! We arrived very early in the morning so could not check in right away, but they still arranged a much earlier check-in for us than normal, which we appreciated. To make things even better, they upgraded our room to a sea view. The room had one of the best views of any we had stayed in, looking right out across the beach and out towards the island with the Vinpearl waterpark on. Despite having the busy main road below, the soundproofing was great and we were never disturbed by any noise. The bed was huge and so comfortable and we couldn't get over how big the shower was or the sliding door which allowed you to look out at the sea while you showered. The staff on the front desk were amazing - providing us with maps and directions from the hotel to the best restaurants and bars and arranging our mud spa visit and transfers.They also arranged a take-away breakfast for our check-out, which was a really nice touch. They were always friendly and helpful and greeted us with smiles every day. The room was very clean, modern and spacious and the service we received here was fantastic. The swimming pool was pretty and clean, but being at the back of the hotel it didn't have the sun on it much, but it was still a nice addition. The hotel was right on the beach, so it was easy enough to get your sun-fix. It was also very close to a night market and felt very central to the majority of restaurants and bars without any noise affecting the hotel itself - we walked everywhere from the hotel as nothing felt too far away. We would definitely stay here again!
We recently spent 4 nights at the lovely Novotel Nha Trang - not our first choice, but turned out to be the best! We were booked to stay at an Airbnb, however we arrived just after a typhoon, so we were left with no electricity, no water and no accommodation. Out of pure chance, we stumbled into the Novotel hoping for a spare room. We were met by the amazing Gia on Reception, who was not only able to find us a room, but showed genuine kindness and concern for our situation, so much so that he continued to check in with us throughout our stay. Blown away by this service - thank you very much Gia! On to the hotel itself - lovely! Rooms were clean, modern and comfortable, great free wifi, great location (right across from the private hotel beach), spa was fantastic and so was the restaurant (amazing buffet breakfast!). I would recommend the Afternoon High Tea available at the restaurant and lobby bar - an absolute steal at 180K VND. Fantastic, fantastic hotel, we loved our stay, and would come back in a heartbeat. Thank you Novotel Nha Trang!
The hotel was everything you need for a fantastic holiday. Rooms were excellant, cleaned everyday and the staff were so accommodating in everything we required or asked for. The beach and gardens are across the main entrance to the hotel and there are lots of tours that can be arranged by the hotel.
Novotel in Nha Trang is a good choice. It is located in town along the main road. Once crossed this road you are on the sea! Hotel lobby is not so big, but it has a bar and a small market. I had dinner buffet that didn't taste so great! Better to go out to one of the many restaurants! Breakfast was good and very rich of choices. Staff is great, many of them speak good English! They are all extremely kind and helpful! Among all the staff a special mention gose to a Miss. Man one of the bartenders. I'll definitely would recommend and I will stay here again
I spent 3 nights in the Novotel Nha Trang and it was wonderful. The location is perfect, the view of the beach from my room was fabulous, the hotel is very clean and is everything you would expect from the Novotel brand! The staff were very friendly and helpful and assisted with booking tours and recommending sights to visit. I would suggest this hotel to anyone visiting Nha Trang.
Pros: Great location Great front desk Great bellman - Ninh was amazing! He made an effort to remember my name and conversed with me daily. He was very accommodating. Great hospitality. Hotel has shuttle service from hotel to airport and vice versa. Plan ahead and don't get scammed by taxi drivers! Hotel offers beach beds and towels No cons worth noting Side note Maid service was mediocre. Breakfast buffet was also mediocre Some Buffet workers had poor attitude
정말 좋은 호텔입니다. 정말 좋은 가격, 위치, 전망, 음식, 서비스 제가 가본 호텔중 최고입니다. 바다가 있고 발코니가 있으며 방도 정말 넓습니다 아침과 밤에 방에서 보는 일출과 야경은 정말 멋있습니다 직원은 당연히 매우 친절합니다. 단점을 꼽으라하면 프라이빗 비치의 썬베드가 매우 부족합니다. 그외에는 정말 좋습니다. This hotel is very nice hotel. Perfect price, location, view in the room, food and service. Novotel nhatrang is the best hotel i’ve ever been. The room has nice ocean view and balcony in each room. That means this hotel has very large space in each room. And you can see the nice night view and sun rise in your room!!!! Awesome! But, there’s not enough sun bed in the private beach..... Any way awesome hotel!
- Walking distance to Tram Huong Tower
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Tran Phu Beach within a 5-minute walk of Tram Huong Tower, Novotel Nha Trang is within a mile (2 km) of other popular attractions like Dam Market. This 154-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's in central Nha Trang and also close to Long Son Pagoda and Po Nagar Cham Towers.
Enjoy a bite to eat at The Square, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 6 AM to 10 AM.
The 154 air-conditioned accommodations feature balconies and afford space to spread out with separate bedrooms and sitting areas. Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
Novotel Nha Trang features an outdoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 24 per person roundtrip. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 1911 reviews