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Novotel Nha Trang

4.0 out of 5.0

Recent guest reviews

My wife and I stayed here for 8 days in September 2017. We arrived in the afternoon and check in was quick and easy. When we booked, we received a free upgrade to a Superior Ocean view and we requested a high floor at the time booked. we were shown up to our room and we were more than happy with it. The room had a nice balcony facing the sea on the 12th floor, which caught the sun from early in the morning until around 1pm. The view was also very good, looking out over the bay. Because we had booked to stay for 8 nights, we received a discount of 15% on food and drinks, laundry, and spa room treatments, which was nice. Also had use of Wifi, and the computers in the hotel lobby (which I suspect anyone can use!). The pool is on the 3rd floor, as is the fitness room and spa. The pool, to be honest is a little on the small side and is overlooked by other hotels too. The sunbeds are usually in the shade due to the location of the pool and it is only possible to get some sun if you go into the pool, but this is a bit of a minor issue, all things considered. The restaurant is on the 1st floor. We booked for Bed and Breakfast. The food is quite adequate, catering for most nationalities with noodles, rice, soups on offer. There is also a toaster and coffee machine available and an egg station where a chef will cook you a delicious omelette. If I'm totally honest, the food on offer was a bit 'samey', but we were told when we checked in that the average stay was 4 or 5 days, so generally wouldn't be a problem. I sampled most of the dishes on offer and didn't find anything I didn't like. We also tried the seafood night with free flowing beer. This was priced at 577,000 vnd, which I thought was a bit expensive. The food was nice though, with Lobster being an extra 150,000 vnd (we declined this). The hotel has a private bit of beach with a small number of sunbeds with umbrellas, 12 umbrellas in total, each with 2 sunbeds. Towels are provided by staff on the beach and drinks are available from the cool box (or from the hotel on request). Although there aren't many sunbeds on the beach, we never had much problems with getting a couple of sunbeds most days. They even have staff to see you across the road too. My final comments are for the staff. One word, fantastic! All staff were courteous and polite and couldn't do enough for us. Some of the staff even got to know us by name, but most recognised us a gave a friendly smile or a wave. Treat these guys with respect, as they work very hard to make your stay as comfortable as they possibly can. I think that if you do, you are rewarded tenfold. Special mentions go to the following in no particular order; Ninh - very friendly, loved this guy! Ann - Helped out with the trips we booked. Huy - Helpful and conscientious. Man - Makes a mean cocktail (lovely Mojitos!) Phuong - delicious omelettes Executive Chef (sorry, I forget your name) and resident weatherman. All of the staff were fantastic, but the above mentioned always seemed to be there, always had a warm, friendly smile and nothing was too much trouble. I wouldn't hesitate in staying there again when (yes I plan to go back) I go to Vietnam.

Many shops and restaurants with different cuisines are located around the hotel. Buffet breakfast is fair. Room is clean and comfort. If your room is with balcony, you will have a beach view. Staff are helpful. Going to airport by hotel car is cheaper than taxi!

Thought I would pop into Nha Trang for a few nights and booked the Novotel. I'm glad I did because the hotel was in a great location, just across the road from the beach. Booked a standard room but got recognition for being Accor Platinum and was upgraded to a high floor with ocean views. Room was spacious with a sunken rain shower, TV good size, large balcony and comfy bed. The staff are most definately an asset to this place and were amazing and helped make my stay enjoyable. They went out of their way to point me in the right direction if I needed to find something while out and about. Also provided suggestions on where to find good food and coffee places in the area. Special mention to Anna and Diep, thanks girls. The hotel has about 20 chairs and umbrellas on the beach which is where I spent a lot of my time during the day. The breakfast buffet was adequate with a good selection. Coffee situation was a bit average though with 2 small auto machines or luke warm filter coffee as the options. If I come back to Nha Trang will definitely stay at the Novotel again.

Very nice location practically on the beach. The service was excellent (thanks Mr Ninh), free of charge upgrade to a room with ocean view. The room was clean, and had all the things you expect. The breakfast buffet had a wide range of selection. Recommended!

Like the size of the room, the cleanliness as well as the location on tran phu street, good dinner buffet & set lunch & beautiful seaview from a large balcony. Highly recommend if you travel to nha trang and wish to stay at tran phu. It is also near qui lounge & sailing club

Stayed in the Deluxe Room - lovely room with a fantastic view of the beach. Hotel was in an excellent location - close to bars, restaurants and of course the beach. Staff were very friendly and helpful. Excellent stay, absolutely recommend!

From the moment we walked in the door until we left the staff were amazing. We were given an upgrade to the 18th floor. Wow just wow the view from the balcony was amazing. The room was big and very tidy. This hotel was by far our favourite out of our 16 days in vietnam. If we come back to vietnam this is where we would stay. It was in a great location with restaurants, shops close by.

We stayed here for 4 nights and after we left to go to Da Nang all we wanted to do was come back. We were upgraded to an amazing room on the top floor with a balcony and a view to die for. The whole hotel and staff should be given a huge pat on the back. 16 nights in Vietnam and this was our favourite. The hotel itself, the location, the staff so helpful and the service just amazing. If we ever came back to Vietnam this is where we would be staying not a second thought about it. Just to add when visiting Nha Trang going to Thap Ba Spa is a must :)

I cannot recommend the Novotel highly enough. The staff were AMAZING. We left our passports in the hotel safe and didn't realise until we got to the airport. We rang them in a panic and they found them and got them into a car straight away and we made our flight. This is waaay above and beyond what we expected. This is exactly the kind of service that sets this hotel apart from others. Thank you SOOO much Novotel desk staff. If we could hug you we would. The hotel is located in a great area and the beach is right across the road. They will get someone from the hotel to cross the hectic road to the beach which is excellent. The facilities are great and the bed was very comfortable. Room service was fast and food excellent. We didn't actually use the pool because of the beach but it looked lovely and inviting. Other reviews said you could hear the road traffic but we didn't hear anything once the door was closed. Best night's sleep ever! Everything is on your door step. The hotel also organised a game of golf for us which was super easy and efficient.

The hotel is very nice and placed in perfect place' in the center of the promenade in front of the sea, excellent room with balcony, perfect view, good breakfast and excellent service. a place to come back

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Superior Room, 2 Twin Beds, Ocean View

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 1878 reviews