Great
Location was great and employees were very nice and helpful. Pool too shaded.
I love the hotel! Everything was clean and the studio provided everything to make my stay easier. The hotel offers free laundry and free coffee all day. It is located very close to convenient stores, supermarkets, restaurants, etc
The pool was the only positive thing about the property. The room had fleas, microwave kept blowing a breaker, dishwasher did not work and smoke alarm kept going off and we do not smoke they accused us of tamper with the smoke alarms we were also locked out of our room for 3 nights because our key reader did not work and they could not call maintenance in so we had to wait until Monday to get that fixed. In the meantime we had to chase down the one staff person they had on duty to let us in with their machine
Keys for room didnt always work. Staff had to reset key almost everyday.
Very satisfied with my whole experience here. Everyone is very helpful & accomodating.
The keys to the room did not work. We were let in the room but could not leave to go out because of the malfunction. No other room was available so we had to stay in there. We were granted a refund/no charge because of the problem.
Orbitz messed up our reservation but the hotel made it right.
This is a very nice hotel and great staff. You have to search to find something wrong (which we did not). Bless you all at Candlewood Suites for making this a fantastic anniversary vacation!
The hotel was decent, but they didn't have a complimentary breakfast. The price ($105) for just one night was a little more than I thought it should've been. It was still a decent hotel though, very clean and comfortable.
We stated for 7 nights and we were impressed by the staff. They were always friendly and courteous. The room was exactly what we expected and had a wonderful stay, would recommend this to any looking for a great place to stay at a very reasonable cost.
Great location just off I64 & Rt 17. Starbucks just around the corner. The gentleman who was working the evening shift was an excellent source of information. He grew up in the area. I plan to stay here again when my grandson arrives.
Staff was very friendly and hotel was all that I needed and more. Great location near lots or eateries, shopping and not far off the interstate. I would definitely stay there again.
Located in Central Newport News, Candlewood Suites Newport News/Yorktown, an IHG Hotel is adjacent to Hampton Roads Iceplex and within a few miles (5 km) of Patrick Henry Mall. This 59-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
32-inch flat-screen TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Kitchens, dining areas, and sitting areas are also standard. Weekly housekeeping is available.
At Candlewood Suites Newport News/Yorktown, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.
Great
Location was great and employees were very nice and helpful. Pool too shaded.
I love the hotel! Everything was clean and the studio provided everything to make my stay easier. The hotel offers free laundry and free coffee all day. It is located very close to convenient stores, supermarkets, restaurants, etc
The pool was the only positive thing about the property. The room had fleas, microwave kept blowing a breaker, dishwasher did not work and smoke alarm kept going off and we do not smoke they accused us of tamper with the smoke alarms we were also locked out of our room for 3 nights because our key reader did not work and they could not call maintenance in so we had to wait until Monday to get that fixed. In the meantime we had to chase down the one staff person they had on duty to let us in with their machine
Keys for room didnt always work. Staff had to reset key almost everyday.
Very satisfied with my whole experience here. Everyone is very helpful & accomodating.
The keys to the room did not work. We were let in the room but could not leave to go out because of the malfunction. No other room was available so we had to stay in there. We were granted a refund/no charge because of the problem.
Orbitz messed up our reservation but the hotel made it right.
