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Whites Hotel

3.0 star property
Victorian hotel with free breakfast and bars

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Photo gallery for Whites Hotel

Reception
Terrace/patio
2 bars/lounges
Classic Triple Room | Hypo-allergenic bedding, individually decorated, individually furnished
2 bars/lounges

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
38-42 Osborne Road, Jesmond, Newcastle-upon-Tyne, England, NE2 2AL
  • Place, Jesmond Dene Park
    ‪9 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪11 min walk‬
  • Place, St. James' Park
    ‪5 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, individually decorated, individually furnished

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 247 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Double Room

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, individually decorated, individually furnished

Family Room

  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Newcastle-upon-Tyne

Located in Jesmond, Whites Hotel is within 2 miles (3 km) of popular attractions such as Chinatown and St. James' Park. This 38-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Jesmond Dene Park - 9 min walk - 0.5 miles
  • Exhibition Park - 10 min walk - 0.6 miles
  • University of Newcastle-upon-Tyne - 11 min walk - 0.6 miles
  • Northumbria University - 15 min walk - 0.8 miles
  • St. James' Park - 5 min drive - 1.4 miles

Getting around

  • Manors Station - 3 min drive
  • West Jesmond Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Pizzeria Francesca - ‬7 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Dabbawal Jesmond - ‬8 min walk
  • ‪Osbornes - ‬1 min walk

About this property

Whites Hotel

Victorian hotel with free breakfast and bars
Whites Hotel features free WiFi in public areas, a meeting room, and express check-out. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include free newspapers, a terrace, and a fireplace in the lobby.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries and bathrobes. Other amenities include coffee makers, phones, and desks. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free manager's reception

Restaurants on site

  • Bar Blanc

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 50 per stay
  • Administrative fee: GBP 35.61 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Whites Hotel Newcastle-upon-Tyne
Whites Newcastle-upon-Tyne
Whites Hotel Hotel
Whites Hotel Newcastle-upon-Tyne
Whites Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Are free cancellation options available at Whites Hotel?

Whites Hotel offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do close to Whites Hotel?

This hotel is situated in Jesmond within a short 15-minute walk of Exhibition Park and also 19 minutes on foot from Jesmond Dene Park. You'll also find Quayside and St. James' Park within a short drive.

Is there parking available at Whites Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Whites Hotel have a casino on the premises?

No, Whites Hotel doesn't have a casino.

Is there an indoor pool at Whites Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Whites Hotel?

Couples staying at this hotel will appreciate amenities like a late night room service menu and bathrobes as well as 2 bars.

Does Whites Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Whites Hotel have a restaurant with a breakfast menu?

Yes, Whites Hotel serves free on-the-go breakfast at Bar Blanc each morning.

Does Whites Hotel allow pets to stay for free?

No, pets aren't allowed at Whites Hotel.

Are there connecting rooms at Whites Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Whites Hotel?

The closest major airport to Whites Hotel is Newcastle Intl. Airport (NCL), which is 7.1 mi away (15 minutes by car).

Are there rooms with balconies at Whites Hotel?

No, at Whites Hotel, there aren't any guestrooms that list a balcony.

Whites Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 72 out of 354 reviews
Rating 8 - Good. 118 out of 354 reviews
Rating 6 - Okay. 90 out of 354 reviews
Rating 4 - Poor. 37 out of 354 reviews
Rating 2 - Terrible. 37 out of 354 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Simon

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Keith

Disliked: Staff & service, property conditions & facilities

Paradiso

Rooms shoddy shower leaked ontofloor taps loose ,holes in net curtains, electric socket coming away from wall continental breakfast nothings like advertising £50 deposit for damages which you have to chase them for ,paid 2 nights stayed 1
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffery A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Patricia

Liked: Amenities, property conditions & facilities
Fine budget hotel
Stayed 1 night in Jul 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 year old son had nose bleed. Told staff they never changed my sheets and I stopped another 3 nights after and then was charged on check out for blood on mattress cover worst hotel experience iv ever had
Stayed 4 nights in Jul 2025

6/10 Okay

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not the best.

The staff were really helpful. The hotel was not particularly clean, no lift (wasn't advertised). Wouldn't stay there again.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not impressed

The staff were lovely but that is about the only thing good about this hotel. I know i picked a cheeper option so that’s on me but the bathtub was dirty from the previous occupant the curtains were broken so every morning would get hit with the sun. You can also here every single thing through the walls, water is especially bad any time someone uses the loo or goes for a shower you can here it like it’s in your bedroom. The bed im sure the mattress hasn’t been updated in years as it’s hard as a rock. Very outdated although i wouldn’t usually care about the design the hallway leading up to the rooms smells so musty. I ate on the first night i was there they were out of fish and chips so had the scampi although it was more like rock pellets and inedible. I’d say this hotel is good if your a party goer and just want a cheep night to stay but if your just visiting friends and family like i was go for the slightly more expensive option.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs some love.

Friendly staff. Great location. A very 'down at heel' establishment, I'm afraid. The most uncomfortable bed and shabbiest room that I have stayed in ever.
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
when we arrived the staff were very nice. went up to our room and very small especially bathroom shower was very poir was getting outside the shower cubicle wet. when in the shower the floor was very slippy. went to open toilet door and the handle came off as was just hanging on with 1 screw. contenental breakfast was disapointing didnt offer soya milk for allergies as i need this milk.
Stayed 2 nights in Apr 2025

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ghulam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ashleigh

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was adequate and provided what it needed. The bathroom was definitely not cleaned properly in a long time with a buildup of mould in the caulking and behind taps. Be mindful when booking that the bar downstairs is popular with a student party crowd (not too unusual with the area) so the music is loud until the early morning. Overall not a bad stay just not a great stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Steven

Business traveler
Liked: Staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

Simon

Shower from room above leaked into bedroom onto bed. Apparently this had happened before
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Young hotel receptionist was very friendly and helpful
Stayed 1 night in Jun 2024

8/10 Good

Jonathan

Liked: Staff & service, room comfort

Average hotel close to city centre.

Ok for a 1 night stay. Staff seemed friendly enough. Room whilst generally clean and bed comfortable was in need of a makeover. There were dusty areas in the corners of the carpet and the shower cubical leaked, as there was no where to hang towel whilst in shower put on floor outside and it got soaking wet. Guess you get what you pay for. Had to pay a £50 security deposit whilst this was made clear when booking I have never been asked to do this before and I have stayed in many many hotels. Also very inflexible with parking. Wanted to pop and get coffee in the. Morning but was told car had to be removed by 11 else I would get a parking fine. Couldn’t even extend for an hour. Close to city centre.
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great host very helpful beds very comfortable nice big room.great location
Stayed 2 nights in Jun 2024

8/10 Good

Kacey

Stayed 1 night in Jun 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service
I liked the TV and WIFI, and the bed was comfortable. I found the shower hard to manage. The room was a bit shabby and the noise from the bar downstairs was loud but it all went quiet at 11 when it closed.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good choice

Very clean. Maybe some pillows could be replaced soon. Friendly and helpful staff. Breakfast offered. Close to the city centre
Stayed 2 nights in May 2024

8/10 Good

Guy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

6/10 Okay

Sadie

Stayed 1 night in May 2024

4/10 Poor

Dr Ben

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
It was okay
Stayed 5 nights in May 2024

2/10 Terrible

Anne

Traveled with family
Grotty place, will not stay again
Stayed 1 night in May 2024