Crowne Plaza Newcastle - Stephenson Quarter by IHG

Hotel with a full-service spa, 7-minute walk to Castle Keep

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Explore the area

Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA

Place, St. James' Park
‪12 min walk‬
Place, The Glasshouse
‪13 min walk‬
Place, Quayside
‪19 min walk‬
Airport, Newcastle (NCL-Newcastle Intl.)
‪10 min drive‬

Room options

Standard Room, 1 Queen Bed

Exceptional

295 sq ft
Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

Exceptional

296 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

Wonderful

344 sq ft
Sleeps 4
2 Double Beds

Standard Room

Exceptional

296 sq ft
Sleeps 2
1 Double Bed

Standard Room, 1 King Bed

Exceptional

344 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed with Sofa bed

Wonderful

344 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Club Lounge Access

614 sq ft
Sleeps 4
1 King Bed

Standard Room, 1 Queen Bed, Accessible

Excellent

296 sq ft
Sleeps 2
1 Queen Bed

Junior Suite, 1 King Bed, Club Lounge Access

388 sq ft
Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Club Lounge Access

344 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Club Lounge Access

301 sq ft
Sleeps 2
1 Queen Bed

Standard Room, 2 Double Beds, Club Lounge Access

Excellent

344 sq ft
Sleeps 4
2 Double Beds

Standard Room, 1 Queen Bed (Double Rain Shower)

Wonderful

344 sq ft
Sleeps 2
1 Queen Bed

Room, 1 Queen Bed, Accessible, Club Lounge Access

Sleeps 2
1 Queen Bed

About the neighborhood

Newcastle-upon-Tyne

Crowne Plaza Newcastle - Stephenson Quarter by IHG places you within a 10-minute stroll of popular attractions such as Castle Keep and Chinatown. This 4-star hotel has 251 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

Chinatown - 8 min walk - 0.4 miles
Castle Keep - 9 min walk - 0.5 miles
St. James' Park - 12 min walk - 0.7 miles
The Glasshouse - 13 min walk - 0.7 miles
Quayside - 19 min walk - 1.0 mile

Getting around

Central Station - 6 min walk
Newcastle Central Station - 7 min walk
Newcastle Intl. Airport (NCL) - 19 min drive

Restaurants

‪Mosaic Tap - ‬2 min walk
‪Starbucks - ‬7 min walk
‪The Centurion - ‬6 min walk
‪The Dog & Parrot - ‬5 min walk
‪Gunner Tavern - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Hotel with a full-service spa, 7-minute walk to Castle Keep

Crowne Plaza Newcastle - Stephenson Quarter by IHG features a full-service spa, an indoor pool, and a gym. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and a hot tub.

Guests can expect to find free WiFi and 40-inch flat-screen TVs with satellite channels and pay movies. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and safes.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

$85 nightly

Nov 23 - Nov 24

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking available (GBP 12 per night)

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
A bar/lounge
A restaurant

Restaurants on site

Hawthorn Restaurant
The Gin Bar

Things to do

Full-service spa
Golf
Gym
Hot tub
Indoor pool
Steam room

Family friendly

In-room crib
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

Business center
Conference center (3,003 square feet of space)
Meeting rooms

Outdoors

Terrace

Full-service spa

3 treatment rooms
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator (43 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (30 inches high)

1 building
6 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2015
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Smoking not allowed
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

40-inch flat-screen TV with satellite channels
Pay movies

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Free cribs/infant beds are available

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.47 for children
Nearby parking fee: GBP 12 per night
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property uses eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter

Crowne Plaza Newcastle Stephenson Quarter Hotel

Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne

Crowne Plaza Newcastle Stephenson Quarter

Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne

Crowne Plaza Newcastle Stephenson Quarter

Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel

Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

Are free cancellation options available at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Crowne Plaza Newcastle - Stephenson Quarter by IHG provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Crowne Plaza Newcastle - Stephenson Quarter by IHG?

This hotel is located in Newcastle-upon-Tyne, a short 15-minute walk from St. James' Park and also 18 minutes on foot from Quayside. You'll also find Castle Keep and Chinatown less than a mile away.

Will I be able to park at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

No, there isn't parking available at the hotel.

Is there a spa available at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Mineral House is the hotel's spa and services include hot stone massages, deep-tissue massages, and body wraps.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG include a casino on the premises?

No, Crowne Plaza Newcastle - Stephenson Quarter by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Newcastle - Stephenson Quarter by IHG serves buffet breakfast for a surcharge each morning at Hawthorn Restaurant.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Newcastle - Stephenson Quarter by IHG.

Are there connecting rooms at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Crowne Plaza Newcastle - Stephenson Quarter by IHG?

The closest major airport to Crowne Plaza Newcastle - Stephenson Quarter by IHG is Newcastle Intl. Airport (NCL), which is 7.9 mi away (19 minutes by car).

Are there rooms with balconies at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, some guestrooms at Crowne Plaza Newcastle - Stephenson Quarter by IHG offer a balcony and may feature city views.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Newcastle - Stephenson Quarter by IHG.

Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Beth

Traveled with partner

Jul 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel with fantastic facilities.

Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Jul 28, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Traveled with group

Jul 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Jul 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

DONGHWI

Jul 25, 2025

Stayed 1 night in Jul 2025

8/10 Good

Sean

Business traveler

Jul 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Jul 24, 2025

Excellent hotel, staff were very helpful and room was top notch. Great location that is near train station.

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Jul 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One day in Newcastle

Hotel is situated behind the railway station and overlooking the Tyne so although not central it is still a good location. Easy parking, (use level 10) good pool and steam room, rooms spacious, good gin bar and full breakfast. Only stayed one night but would definitely recommend it. Shops, quayside, football, arena, restaurants all within 5 to 10 minutes walk. Easy access in and out of Newcastle west using the Redheuth bridge from A1.

Stayed 1 night in Jul 2025

10/10 Excellent

simon

Jul 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

DAEHAN

Jul 16, 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Jul 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel handy for the city and station.

Good hotel, feels quite new, well equipped, clean, well situated for the city, very friendly staff, check in very good.

Stayed 1 night in Jul 2025

10/10 Excellent

Kayleigh

Traveled with family

Jul 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

6/10 Okay

Tammy

Jul 13, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Jul 10, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Jul 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely first class Staff were very friendly and knowledgeable Local information on a qr code was a great idea we discovered a great library through it Access to the pool and spa was included in our price Location was excellent

Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Jul 3, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Jun 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Jun 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 highly recommend

From start to finish my stay was amazing staff are very friendly & helpful hotel was clean perfect Location I would highly recommend & will definitely be returning 10/10

Stayed 2 nights in Jun 2025

10/10 Excellent

Inga, Glasgow

Jun 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2025

2/10 Terrible

Ali

Traveled with family

Jun 24, 2025

Disliked: Cleanliness, staff & service

Never staying at any Crowne Plaza, terrible

Check in took over 25 minutes. They only had 1 system working, this was a late check in as well. Stayed for 2 nights, the key stopped working after the first night, they couldn’t do anything about it and just told me to ask someone from reception to come and unlock the door if needed The sink in the bathroom was blocked. The carpet wasnt clean, felt like the cleaners just cleaned on surface and not a proper deep clean you would expect.

Stayed 2 nights in Jun 2025