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Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property
Hotel with a full-service spa, 7-minute walk to Castle Keep

Choose dates to view prices

Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter by IHG

Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Breakfast served
Indoor pool
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA
  • Place, Chinatown
    ‪7 min walk‬
  • Place, St. James' Park
    ‪11 min walk‬
  • Place, The Glasshouse
    ‪13 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 296 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

9.8 out of 10
Exceptional
(21 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Club Lounge Access

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Club Lounge Access

8.6 out of 10
Excellent
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Double Rain Shower)

9.0 out of 10
Wonderful
(26 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Club Lounge Access

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Newcastle-upon-Tyne

Crowne Plaza Newcastle - Stephenson Quarter by IHG places you within a 10-minute stroll of popular attractions such as Castle Keep and Chinatown. This 4-star hotel has 251 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Utilita Arena Newcastle - 6 min walk - 0.3 miles
  • Chinatown - 7 min walk - 0.4 miles
  • Castle Keep - 9 min walk - 0.5 miles
  • St. James' Park - 11 min walk - 0.6 miles
  • The Glasshouse - 13 min walk - 0.7 miles

Getting around

  • Central Station - 6 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle Intl. Airport (NCL) - 19 min drive

Restaurants

  • ‪Mosaic Tap - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The Centurion - ‬6 min walk
  • ‪Gunner Tavern - ‬7 min walk
  • ‪Pink Lane Coffee - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Hotel with a full-service spa, 7-minute walk to Castle Keep
Crowne Plaza Newcastle - Stephenson Quarter by IHG features a full-service spa, an indoor pool, and a gym. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and 40-inch flat-screen TVs with satellite channels and pay movies. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and safes.
An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawthorn Restaurant
  • The Gin Bar

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (3,003 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.47 for children
  • Nearby parking fee: GBP 15 per night (328 ft away)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

Are free cancellation options available at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Crowne Plaza Newcastle - Stephenson Quarter by IHG provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Newcastle - Stephenson Quarter by IHG on Jan 4, 2026 start from $70.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Crowne Plaza Newcastle - Stephenson Quarter by IHG?

This hotel is located in Newcastle-upon-Tyne, a short 15-minute walk from St. James' Park and also 18 minutes on foot from Quayside. You'll also find Castle Keep and O2 Academy Newcastle less than a mile away.

Is parking available on site at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

No, this hotel doesn't offer parking.

Is there a spa available at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Mineral House is the hotel's spa and services include deep-tissue massages, hot stone massages, and body wraps.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG include a casino on the premises?

No, Crowne Plaza Newcastle - Stephenson Quarter by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Newcastle - Stephenson Quarter by IHG serves buffet breakfast for a surcharge each morning at Hawthorn Restaurant.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Newcastle - Stephenson Quarter by IHG.

Are there connecting rooms at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Crowne Plaza Newcastle - Stephenson Quarter by IHG?

The closest major airport to Crowne Plaza Newcastle - Stephenson Quarter by IHG is Newcastle Intl. Airport (NCL), which is 7.9 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, some guestrooms at Crowne Plaza Newcastle - Stephenson Quarter by IHG offer a balcony and may feature city views.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Newcastle - Stephenson Quarter by IHG.

Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1007 reviews
Rating 8 - Good. 223 out of 1007 reviews
Rating 6 - Okay. 69 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 33 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best bit about this hotel was the fabulous restaurant staff. So friendly and chatty. Great food too. The spa was lovely too. Clean, nice facilities. Hotel is in a great location for sightseeing. Will most definitely be returning
Stayed 2 nights in Sep 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and out. The room was lovely and clean. Bathroom was big and shower had plenty of space too. The breakfast wasn’t the best. Some of it seemed to have been out for a while and some of the food from the kitchen was slow. Would definitely go back though.
Stayed 1 night in Sep 2025

8/10 Good

Mr.K J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was only there one night but wouldn't hesitate to book again
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ian

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Lovely Hotel that still feels fresh and up to date. Location is great now we have worked out how to get to the car park. Will stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very quiet and bed was comfy
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

selina

Traveled with family
Liked: Cleanliness, staff & service
Pool was small and changing rooms small
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Karamveer

Stayed 1 night in Aug 2025

8/10 Good

Emily

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Huge rooms great breakfast

This beautiful hotel is a short walk from the train station and has an amazing full English breakfast. Rooms were so big that it was a shame the didn't allow a crib or cot for our 2 year old and we had to book 2 rooms. The furniture didnt look fully wiped down in yhe room.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, easy walk into town centre. Staff very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Bhavini

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall satisfactory but not fabulous

Pleasant stay but a few things could do with improvement. The staff were very pleasant and welcoming the room was a good size and clean. But our drinking water wasn't replenished for our second night. The major downside was breakfast. The breakfast room was too small for peak demand resulting in queues. Food quality was a bit mixed.
Stayed 2 nights in Aug 2025

10/10 Excellent

A

Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the station, very convenient. Quiet location by close to every we wanted
Stayed 2 nights in Aug 2025

10/10 Excellent

Stacey Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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