See all properties

Grey Street Hotel

3.5 star property
Hotel with a full-service spa, 3-minute walk to Castle Keep

Choose dates to view prices

Photo gallery for Grey Street Hotel

Full breakfast on weekends (GBP 15 per person)
Lobby sitting area
Couples treatment rooms, body treatments, hot stone massages
Couples treatment rooms, body treatments, hot stone massages
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪3 min walk‬
  • Place, Chinatown
    ‪7 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

8.8 out of 10
Excellent
(55 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.2 out of 10
Very good
(17 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

9.2 out of 10
Wonderful
(24 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Bathroom | Designer toiletries, hair dryer, towels, soap

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Garden

Matfen Hall Hotel, Golf and Spa

Newcastle-upon-Tyne
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 165 reviews
$342 nightly
The price is $410
Jan 21 - Jan 22
Total with taxes and fees
Matfen Hall Hotel, Golf and Spa

About the neighborhood

Newcastle-upon-Tyne

Located in Newcastle City Center, Grey Street Hotel is within a 5-minute walk of Castle Keep and within 15 minutes of other popular attractions like Tyne Bridge. This 3.5-star hotel has 49 guestrooms and offers conveniences like a bar/lounge, a full-service spa, and free in-room WiFi.

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.2 miles
  • Northumbria University - 6 min walk - 0.4 miles
  • Chinatown - 7 min walk - 0.4 miles
  • St. James' Park - 9 min walk - 0.5 miles
  • Quayside - 10 min walk - 0.6 miles

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Alvinos Bar - ‬3 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪Café Mercy - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk

About this property

Grey Street Hotel

Hotel with a full-service spa, 3-minute walk to Castle Keep
Guests of Grey Street Hotel enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a terrace, laundry facilities, and a banquet hall.
Guests can expect to find TVs and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also available.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

Similar properties

Bar (on property)
County Hotel & County Aparthotel Newcastle
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
8.6 out of 10, Excellent, 1,140 reviews
County Hotel & County Aparthotel Newcastle

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Monument Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 30.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Are free cancellation options available at Grey Street Hotel?

Grey Street Hotel offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Grey Street Hotel?

This hotel is situated in Newcastle City Center within a short 11-minute walk of Quayside and also 11 minutes on foot from St. James' Park. You'll also find Newcastle-upon-Tyne Theatre Royal and Castle Keep less than a mile away.

Is parking available on site at Grey Street Hotel?

No, there isn't parking available at the hotel.

Is there a spa available at Grey Street Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, reflexology, and couples treatments. The spa is closed on Mondays, Tuesdays, and Sundays.

Does Grey Street Hotel feature a casino at the property?

No, Grey Street Hotel doesn't have a casino.

Is there an indoor pool at Grey Street Hotel?

No, there is no indoor pool at this hotel.

Is Grey Street Hotel good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a full-service spa.

Does Grey Street Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grey Street Hotel have a restaurant with a breakfast menu?

Yes, Grey Street Hotel serves a full breakfast for a surcharge on weekend mornings at Monument Bar.

Does Grey Street Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Grey Street Hotel for a fee of GBP 20.00 per pet, per night. The property also provides food and water bowls.

Does Grey Street Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Grey Street Hotel?

The closest major airport to Grey Street Hotel is Newcastle Intl. Airport (NCL), which is 7.3 mi away (14 minutes by car).

Are there rooms with balconies at Grey Street Hotel?

No, you won't find guestrooms with balconies at Grey Street Hotel.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denese

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelt a bit funny on arrival. Comfortable beds also lovely towels. Not a very good view from the room, we were on the fourth floor. Window needed refurbishing. No power from the shower. Brilliant breakfast & service. Good value for the money we paid. Great location.
Stayed 3 nights in Oct 2025

2/10 Terrible

Wendy

Stayed 1 night in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, arguably my favourite place
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, lovely friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

J J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Friendly staff and great location. Good value for money.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Rooms were clean and the hotel is close to shops bars and restaurants.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nights stay
Stayed 1 night in Oct 2025

8/10 Good

Nick

Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous boutique hotel experience, great location. walkable and central to everything and the train station. Lovely staff and very helpful arranging special requests and taxi service. Thank you so much for a lovely visit!
Stayed 2 nights in Oct 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel is great apart from the outside noise all through the night invest in some form of sound proofing and it would be an ideal hotel in a great location, unfortunately wouldn't stay there again as never got a wink of sleep
Stayed 1 night in Oct 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and very clean, bed was tiny though
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay - just loud on Tuesday until around 1:30am
Stayed 2 nights in Oct 2025

4/10 Poor

Martin

Stayed 2 nights in Sep 2025

10/10 Excellent

Kay

Stayed 1 night in Sep 2025

10/10 Excellent

Hazel

Traveled with partner
Liked: Amenities
The only thing I didn’t like was the noise of the traffic would ask for the other side of the rooms but would definitely be back x
Stayed 3 nights in Oct 2025

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel , would definitely stay again . Only problem was road noise , yet the view was lovely. Would ask for a room facing off the street if like me you are a light sleeper.
Stayed 1 night in Sep 2025

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room, easy check in close to train station only downside no bar in the hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, room comfort

Comfortable and good breakfast

Staff very friendly especially the breakfast staff. Excellent selection and beautiful food. Room was lovely although a bit dated but still very comfortable and spacious for the price and Location. Our second stay here and will definitely be back again.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Miss

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The room was well decorated and the bed was huge and comfortable. There was a great choice of breakfast and all the staff were lovely and welcoming. The cleanliness was a problem though. We had to ask to have slimy mould cleaned from a shower tile, there were cobwebs in the corner and the lovely big curtains were caked in dust when you moved them. We think this was probably the exception though and wouls stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Good location. Very friendly and professional staff.
Stayed 1 night in Sep 2025

Hotels