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The Roker Hotel, BW Premier Collection

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for The Roker Hotel, BW Premier Collection

A terrace with wicker furniture, a table with a bottle and glasses, and a view of the sea and beach.
A restaurant interior with a brick wall, wooden furniture, and a large potted plant.
A bar area with wooden bar counters, hanging lights, and a chandelier.
A spacious lobby with a grand staircase, seating areas, and a patterned carpet.
A spacious banquet hall with multiple chandeliers, white tables, and chairs arranged for a formal event.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Roker Terrace, Sunderland, England, SR6 9ND
  • Place, Whitburn Sands
    ‪15 min walk‬
  • Place, St Peter's Church
    ‪17 min walk‬
  • Place, Stadium of Light
    ‪5 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a chandelier, a brick wall, and a wooden floor.

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a window with curtains, a bedside table with a phone, and a wall-mounted picture frame.

Standard Room, 1 Twin Bed, Non Smoking

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk with a lamp, a chair, a large mirror, and a framed picture on the wall.

Standard Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

A neatly arranged hotel room with a bed, bedside table, lamp, and a view of the outdoors.

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

7.2 out of 10
Good
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with a large bed, a desk with a lamp, a bedside table with a phone, and a window with curtains.

Standard Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

A cozy bedroom with a wooden headboard, a large bed with multiple pillows, a hanging light fixture, and a brick wall.

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sunderland

Located in Roker within a short walk of Whitburn Sands, The Roker Hotel, BW Premier Collection is within 2 miles (3 km) of Stadium of Light. This 43-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • National Glass Centre - 14 min walk - 0.8 miles
  • Whitburn Sands - 15 min walk - 0.8 miles
  • St Peter's Church - 17 min walk - 0.9 miles
  • Stadium of Light - 5 min drive - 1.2 miles
  • St. James' Park - 39 min drive - 15.3 miles

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Fausto Coffee - ‬2 min walk
  • ‪Gabriele's - ‬15 min walk
  • ‪The Fort - ‬16 min walk
  • ‪Tin Of Sardines - ‬3 min walk
  • ‪Downey’s - ‬4 min walk

About this property

The Roker Hotel, BW Premier Collection

Guests of The Roker Hotel, BW Premier Collection enjoy access to free WiFi in public areas, a conference center, and coffee in a common area. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include express check-in, express check-out, and a terrace.
Guests can enjoy LCD TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include electric kettles, portable fans, and phones. Housekeeping is available on request.

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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1842 Café & Bistro
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

  • A damage deposit of GBP 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

What's there to do near The Roker Hotel, BW Premier Collection?

This hotel is situated in Roker within a short 13-minute walk of Whitburn Sands. You'll also find Stadium of Light and Sunderland Empire within a short drive.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of Oct 30, 2026, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on Nov 1, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Roker Hotel, BW Premier Collection?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does The Roker Hotel, BW Premier Collection have a casino at the property?

No, The Roker Hotel, BW Premier Collection doesn't have a casino.

Will I find an indoor pool at The Roker Hotel, BW Premier Collection?

No, there is no indoor pool at this hotel.

Is The Roker Hotel, BW Premier Collection good for couples?

Amenities that appeal to couples at this waterfront hotel include a rainfall showerhead as well as an ocean-view restaurant and a bar/lounge.

Are there hot tubs at The Roker Hotel, BW Premier Collection?

No, there isn't a spa tub at this hotel.

Does The Roker Hotel, BW Premier Collection feature a restaurant that includes a breakfast menu?

Yes, The Roker Hotel, BW Premier Collection has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does The Roker Hotel, BW Premier Collection allow pets to stay for free?

No, pets aren't allowed at The Roker Hotel, BW Premier Collection though service animals are welcome.

Are there connecting rooms at The Roker Hotel, BW Premier Collection?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Roker Hotel, BW Premier Collection?

The closest major airport to The Roker Hotel, BW Premier Collection is Newcastle Intl. Airport (NCL), which is 19.3 mi away (31 minutes by car). Another top airport is Durham (MME-Teesside Intl.), which is around 28.6 mi away.

Are there rooms with balconies at The Roker Hotel, BW Premier Collection?

No, there aren't any guestrooms at The Roker Hotel, BW Premier Collection that offer a balcony.

Does The Roker Hotel, BW Premier Collection host weddings?

There are wedding services available at The Roker Hotel, BW Premier Collection if that's in your vacation plans.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location helpful and friendly staff. The room was very comfortable, enjoyable stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Great staff and very tasty food!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar and bar food was lovely breakfast was very tasty and more than enough choice we had a lovely big room overlooking the sea its an old building but in nice condition rooms clean plenty of free parking great location and the staff were genuinely very friendly and helpful we were warmly treated by everyone
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room comfy bed good hotel for my overnight stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel, right on the seafront and a short drive into the city centre. Nice bar and restaurant facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayedmhere plenty of times, good bar with sports on, foods decent too.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, nice large rooms but no fridge in the room.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented hotel with great staff and an excellent, busy, bar
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Rooms clean tidy with lovely bedding and white fluffy towels. Staff polite and helpful. Breakfast buffet style and a little sparse when we went down but staff did bring the items when we asked for them. Great location across the road from the beach and short walk to bars and restaurant.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok great staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Brilliant location. Plenty of dining options in the hotel and the surrounding area
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , easy parking . Excellent staff . Delicious supper
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Sunderland, hands down!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room , spacious & comfortable. Good dining . All staff helpful professionals
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar had a good atmosphere and was well run
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so friendly and helpful, the rooms were clean and comfortable, we will definitely be returning.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome and a comfortable stay. Highly recommend the coffee downstairs
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice staff, lovely breakfast, comfy beds accommodated a change in circumstances which was lovely.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice bar/restaurant area & a good selection of larger & Guinness no cask on the hand pull. Rooms little dated, but for the price you can’t grumble as it’s clean & functional
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lovely room, great rwstaurants and bar insite
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Hotel is in need of a refurbishment. Bar area looks tired. Not enough staff available to clear tables (even though bar was not busy!). Breakfast average. Girl serving disinterested and spent most of the time we were in tossing cutlery into a tray quite loudly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Great location .plenty of parking
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very comfortable room , excellent friendly & professional staff
Stayed 1 night in Feb 2026