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The Magnum Hotel Sunderland, Sure Hotel Collection by BW

3.0 star property
Hotel in Sunderland with a 24-hour front desk

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Photo gallery for The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Front of property
Lobby
Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, blackout drapes, iron/ironing board, WiFi
Desk, blackout drapes, iron/ironing board, WiFi
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Timber Beach Road, Sunderland, England, SR5 3XG
  • Place, University of Sunderland
    ‪4 min drive‬
  • Place, Stadium of Light
    ‪4 min drive‬
  • Place, Sunderland Empire
    ‪6 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Desk, blackout drapes, iron/ironing board, WiFi

Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Family Room, 1 King Bed, Non Smoking (with Single Sofabed) | Desk, blackout drapes, iron/ironing board, WiFi

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Sunderland

Located within 2 miles (3 km) of Stadium of Light, The Magnum Hotel Sunderland, Sure Hotel Collection by BW places you within a few miles (5 km) of University of Sunderland. The 63 rooms at this 3-star hotel include electric kettles and TVs.

What's nearby

  • University of Sunderland - 4 min drive - 1.9 miles
  • Stadium of Light - 4 min drive - 2.2 miles
  • Sunderland Empire - 6 min drive - 2.7 miles
  • Port Of Tyne - 12 min drive - 9.0 miles
  • Quayside - 15 min drive - 10.6 miles

Getting around

  • St. Peter's Station - 5 min drive
  • Pallion Station - 18 min walk
  • Newcastle Intl. Airport (NCL) - 32 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪KFC - ‬11 min walk
  • ‪Subway - ‬5 min drive
  • ‪Costa Coffee - ‬18 min walk

About this property

The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Hotel in Sunderland with a 24-hour front desk
Guests staying at The Magnum Hotel Sunderland, Sure Hotel Collection by BW enjoy free WiFi in public areas and free newspapers. Self parking is available for GBP 5 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
TVs come with satellite channels, and guests can stay connected with WiFi. Electric kettles, hair dryers, and desks are also standard.

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Reception
Hilton Garden Inn Sunderland
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,001 reviews
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The price is $90
Oct 30 - Oct 31
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (GBP 5 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: GBP 4.99 for adults and GBP 4.99 for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 4.99 for adults and GBP 4.99 for children
  • Fee for in-room wireless internet: GBP 0.00 per stay (rates may vary)
  • Uncovered self parking fee: GBP 5 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10
  • Late check-out fee: GBP 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Sunderland Hotel
Comfort Inn Sunderland
Magnum Hotel Sunderland
The Magnum Hotel Sunderland, Sure Hotel Collection by BW Hotel

Frequently asked questions

What is there to do within easy reach of The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

This hotel is located in Sunderland, close to Stadium of Light, Sunderland Empire, and Port Of Tyne. You'll also find Whitburn Sands and North East Aircraft Museum within a short drive.

Is parking available on site at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

Yes, secured parking is offered for GBP 5 per day.

Does The Magnum Hotel Sunderland, Sure Hotel Collection by BW have a casino on the premises?

No, The Magnum Hotel Sunderland, Sure Hotel Collection by BW doesn't have a casino.

Is there an indoor pool at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

No, there is no indoor pool at this hotel.

Are there hot tubs at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

No, there isn't a spa tub at this hotel.

Does The Magnum Hotel Sunderland, Sure Hotel Collection by BW have a restaurant that serves breakfast?

The Magnum Hotel Sunderland, Sure Hotel Collection by BW offers to-go breakfast each morning for a surcharge though there is no restaurant.

Does The Magnum Hotel Sunderland, Sure Hotel Collection by BW allow pets to stay for free?

No, pets aren't allowed at The Magnum Hotel Sunderland, Sure Hotel Collection by BW.

Does The Magnum Hotel Sunderland, Sure Hotel Collection by BW have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

The closest major airport to The Magnum Hotel Sunderland, Sure Hotel Collection by BW is Newcastle Intl. Airport (NCL), which is 20.2 mi away (32 minutes by car). Another top airport is Durham (MME-Teesside Intl.), which is around 28.1 mi away.

Are there rooms with balconies that I can book at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

No, you won't find guestrooms with balconies at The Magnum Hotel Sunderland, Sure Hotel Collection by BW.

The Magnum Hotel Sunderland, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 172 out of 379 reviews
Rating 8 - Good. 129 out of 379 reviews
Rating 6 - Okay. 34 out of 379 reviews
Rating 4 - Poor. 22 out of 379 reviews
Rating 2 - Terrible. 22 out of 379 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

John

Business traveler
Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Hayley

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Magnum Hotel Sunderland is a little
Stayed 3 nights in Jun 2025

6/10 Okay

Bahram

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Hottle Review – Stayed with Family (2 Adults, 2 Children) ⭐️⭐️⭐️ (3 out of 5) We stayed here as a family (2 adults and 2 children). The room was simple but neat and spacious enough for our needs. Cleanliness was good, and the location is convenient. Parking was reasonably priced at £5 per night, with occasional discounts available. The overall price was fair compared to similar accommodations — we paid around £90 for one night. Most of the staff were friendly, especially one lovely lady working the Sunday morning shift on June 22nd. I regret not getting her name, but I want to thank her and hope the hotel management appreciates her excellent service. Breakfast wasn't a buffet and had limited options, but given the price, it was acceptable and we were satisfied. There are a few downsides to be aware of: No lift No gym No air conditioning. This could be an issue in warm weather — the room only had a fan, which didn’t work well when temperatures rose. In summary: Room: Simple, clean, and spacious Cleanliness: Good Location: Convenient Price: Fair Staff: Mixed — some average, one exceptional Breakfast: Limited, but acceptable Facilities: Lacking A/C, lift, and gym Overall, a decent stay. I’d rate it 3 out of 5.
Stayed 1 night in Jun 2025

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has recently been changed over from a migrant hotel back to a functional hotel. However very little has been done to bring it back to a functional accommodation. I would not take a UV light to either carpets or beds. It is clear the place needs a full refurb. When you arrive the first thing you notice is the derelict pub next to the entrance. The receptionist who would prefer to be somewhere else and has an attitude akin to the tired and unwelcoming property. The rooms are dirty, we did not take our shoes off in the room, as the carpet was covered in stains. The saving grace was the cold ridden receptionist in the morning who went out of her way to make breakfast pleasant. Will never stay again!
Stayed 1 night in Jun 2025

2/10 Terrible

Steven

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

kripacharya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the staff quite supportive. I made a mistake for parking and staff went totally out of the way to support me.
Stayed 2 nights in Jun 2025

8/10 Good

Ian

Stayed 2 nights in Jun 2025

8/10 Good

Sharron

Traveled with family
Liked: Cleanliness
I was a bit dubious at 1st, we had the breakfast but it seems the do each individual person at a time on the 1st day, but the 2nd day the had some warmers, its was nice. Rooms were tidy and clean. Looks like an old premier inn taken over by best west. I over heard some say they only had it couple of months. Will stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay all round

The outside of the building is deceptive. What happens within is amazing. This hotel is really well run and the friendly and helpful staff all seem to work together as a team. Full marks to Emma, Taran, Helen and Lyndsey. Nothing was too much trouble for them and they created a welcoming and and happy atmosphere. Comfortable beds and a great breakfast. Excellent value for money. Highly recommended. Would visit again. Ask for a BEAMISH discount code.
Stayed 2 nights in May 2025

8/10 Good

GEORGIOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good budget hotel to stay. Staff are friendly and helpfull. The only thing is that the breakfast is just reheated and not cooked fresh there. Omelete was served cold as it was not cooked properly from frozen but in general not a bad place to stay. Short distance to Newcastle as well.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.
Stayed 1 night in May 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star touches.

The staff were outstanding. It could of been a 5 star hotel. The gent on recreation offered to carry bags. Advised on the local area. Asked how we were and about our day. There was even an Easter delivery to the room. Unexpected but very lovely. All the staff went above and beyond here. Thank you for the most pleasant and happy stay at a hotel in a very long time.
Stayed 2 nights in Apr 2025

10/10 Excellent

HIRITJIUA KATUUO, Southampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay and the staff were very kind and friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Jane

Business traveler
Liked: Cleanliness, staff & service, room comfort
In the information it said that it had a restaurant next door, it didnt, I felt I was going to a very run down area and even the taxi driver bringing me was surprised. That said it was a comfy night and the staff were very helpful
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Staff members were very helpful and polite a pleasant experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

dragan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing service , food and prices.
Stayed 1 night in Mar 2025

10/10 Excellent

ROBERT

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good transport links to town

Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel

The hotel staff were very polite and cheerful really enjoyed my stay would definitely stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A class service from the staff.

Amazing helpful friendly staff. Very good value for money.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic But Lovely

It's a simple, no -frills establishment, which doesn't have a lift just so people are aware, which if you don't have a lot of luggage is okay. Very comfortable bed, and it was quiet where we were, so we couldn't ask for more. It does have easy access to an extensive retail park and a large Sainsbury's if you need supplies, so not a terrible location (Don't let the derelict building next door put you off). Cheap and cheerful, with immensely lovely and accommodating staff. The breakfast is a little limited, but does offer the basics, so isn't that bad. Recommended as a place to stay that isn't extortionate.
Stayed 2 nights in Mar 2025

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