The County Hotel, Newcastle

4.0 star property

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Photo gallery for The County Hotel, Newcastle

Bar (on property)
Luxury Penthouse, 1 King Bed | Living area | Flat-screen TV
Lobby
Presidential Suite (West Wing) | Minibar, desk, laptop workspace, blackout drapes
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DF
  • Place, Chinatown
    ‪5 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪6 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

Small Double Room

8.6 out of 10
Excellent
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds, Mobility Accessible

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Deluxe Double Room

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Presidential Suite (West Wing)

  • Sleeps 2
  • 1 Double Bed

Penthouse (West Wing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

City Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

City Double Room

8.4 out of 10
Very good
(49 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

City Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Executive Suite, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

City Penthouse

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room, 2 Small Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite

7.0 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Newcastle-upon-Tyne

Located in Newcastle City Center, The County Hotel, Newcastle is next to O2 Academy Newcastle and Genting Casino Newcastle. This 114-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Chinatown - 5 min walk - 0.3 miles
  • The Gate - 5 min walk - 0.3 miles
  • Newcastle-upon-Tyne Theatre Royal - 6 min walk - 0.3 miles
  • St. James' Park - 9 min walk - 0.5 miles
  • Northumbria University - 10 min walk - 0.6 miles

Getting around

  • Newcastle Central Station - 1 min walk
  • Central Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 19 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Newcastle Tap - ‬1 min walk
  • ‪The Mile Castle (Wetherspoon) - ‬1 min walk
  • ‪The Centurion - ‬1 min walk
  • ‪Gunner Tavern - ‬1 min walk

About this property

The County Hotel, Newcastle

Guests of The County Hotel, Newcastle enjoy features like a gym, free WiFi in public areas, and express check-out. Self parking is offered for GBP 20 per day. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include laundry facilities, wedding services, and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, electric kettles, and phones.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Hudson

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • No elevator

More

  • 5 floors
  • Banquet hall
  • Built in 1874
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 20 per day
  • Late check-out fee: GBP 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

County Hotel Newcastle-upon-Tyne
County Hotel
County & County Newcastle
County Hotel County Aparthotel Newcastle
County Hotel & County Aparthotel Newcastle Hotel
County Hotel & County Aparthotel Newcastle Newcastle-upon-Tyne

Frequently asked questions

Is a free cancellation option available at The County Hotel, Newcastle?

The County Hotel, Newcastle provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to do within easy reach of The County Hotel, Newcastle?

This hotel is situated in Newcastle City Center, just steps from O2 Academy Newcastle and Genting Casino Newcastle, and within a short walk of Castle Keep. You'll also find St. James' Park and Newcastle-upon-Tyne Theatre Royal less than a mile away.

Is there parking available at County Hotel & County Aparthotel Newcastle?

Yes, parking is offered for GBP 20 per day.

Does The County Hotel, Newcastle include a casino?

No, The County Hotel, Newcastle doesn't have a casino.

Will I find an indoor pool at The County Hotel, Newcastle?

No, there is no indoor pool at this hotel.

What do couples enjoy most about County Hotel & County Aparthotel Newcastle?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Does County Hotel & County Aparthotel Newcastle have a hot tub?

No, this hotel doesn't have a spa tub.

Does The County Hotel, Newcastle have a restaurant with a breakfast menu?

Yes, The County Hotel, Newcastle serves a full breakfast for a surcharge each morning at The Hudson.

Will The County Hotel, Newcastle allow pets to stay for free?

No, pets aren't allowed at The County Hotel, Newcastle.

Does County Hotel & County Aparthotel Newcastle have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The County Hotel, Newcastle?

The closest major airport to The County Hotel, Newcastle is Newcastle Intl. Airport (NCL), which is 11.4 mi away (19 minutes by car).

Are there rooms with balconies at County Hotel & County Aparthotel Newcastle?

No, there aren't any guestrooms with balconies at County Hotel & County Aparthotel Newcastle.

Does The County Hotel, Newcastle offer wedding services?

Take advantage of the wedding venue at The County Hotel, Newcastle if you plan to say "I do" during your trip.

The County Hotel, Newcastle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1136 reviews
Rating 8 - Good. 330 out of 1136 reviews
Rating 6 - Okay. 148 out of 1136 reviews
Rating 4 - Poor. 43 out of 1136 reviews
Rating 2 - Terrible. 37 out of 1136 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Nice room, very friendly and efficient staff. Excellent full english breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

4/10 Poor

Ruth

Liked: Cleanliness
Had a one night stay & never slept all night due to the bathroom fan on constant. The hotel looks very tired.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't park
Stayed 1 night in Dec 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious with plenty of options
Stayed 1 night in Dec 2025

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room but very noisy from both inside and outside the hotel
Stayed 1 night in Dec 2025

2/10 Terrible

David

Disliked: Staff & service
£50 held on my account upon arrival on top of payment already made for the room. Apparently this is company policy. I have had to chase this £50 with the hotel 3 days later, they are saying I need to contact my bank now of money not showing I will never use this branch of hotels again I
Stayed 1 night in Dec 2025

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Fabulous room Spacious clean and comfortable. Superb breakfast. The staff are so lovely and it’s in an excellent location
Stayed 2 nights in Dec 2025

8/10 Good

Edith

Liked: Cleanliness
Room too hot . Wooden furniture dated. Bed was hard . However was very clean and receptionist was kind x
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

6/10 Okay

david

Stayed 1 night in Dec 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room clean and staff very good
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

6/10 Okay

Chris

Stayed 1 night in Dec 2025

6/10 Okay

Rhona

Stayed 1 night in Nov 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Great value and nice big apartment
Stayed 2 nights in Nov 2025

6/10 Okay

Nicola

Liked: Cleanliness
Disliked: Staff & service
The hotel said that they had hotel parking when we actually got there it wasn’t free £20 per day in charge of board. I feel their information was misleading
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Very clean room, comfy bed, friendly staff. Great stay for the night.
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean, spacious room.
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Kellie

Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Stayed 1 night in Nov 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy took about 5 mins. But had to use Credit card to pay £50 which I'm told has been refunded. I use the Hotels . Com cards from Tesco so I don't have to use a credit card. Room was Nice Standard room you get every where now. There was a Luggage seat for cases which was good. The Bath / Shower was able to get shower temp in a minute or so. Bed was alright. Staff were nice. Breakfast was very good. And the Hotel. Is just across the road from Newcastle Station. But I went out the left side and looked left and never saw the Hotel. so had a wonder round and came back and should of gone out the right hand side door.
Stayed 1 night in Nov 2025