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Motel One Newcastle

Property class: 3.5

Choose dates to view prices

Photo gallery for Motel One Newcastle

Lobby lounge
Terrace/patio
Reception
Property entrance
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • 24/7 front desk

Explore the area

View in a map
15 25 High Bridge, Newcastle-upon-Tyne, England, NE1 1EW
  • Place, Bigg Market
    ‪1 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪3 min walk‬
  • Place, Northumbria University
    ‪6 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Room (THE ONE)

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room (THE ONE)

8.6 out of 10
Excellent
(31 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

Room (SPECIAL ONE)

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

Room (THE ONE with view)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Newcastle-upon-Tyne

Motel One Newcastle places you in Newcastle City Center, within a leisurely stroll of popular sights such as St. James' Park and Quayside. The 222 rooms at this 3.5-star hotel include coffee makers, flat-screen TVs, and Egyptian cotton linens.

What's nearby

  • Bigg Market - 1 min walk - 0.1 miles
  • Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.2 miles
  • Northumbria University - 6 min walk - 0.3 miles
  • Chinatown - 6 min walk - 0.4 miles
  • St. James' Park - 9 min walk - 0.5 miles

Getting around

  • Monument Station - 4 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Laneway & Co - ‬1 min walk
  • ‪Old George Inn - ‬1 min walk
  • ‪The Muddler - ‬1 min walk
  • ‪Kafeneon - ‬2 min walk

About this property

Motel One Newcastle

Motel One Newcastle features free WiFi in public areas, express check-out, and a terrace. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers and desks are also standard. Housekeeping is available once per stay.

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Four Points Flex by Sheraton Newcastle
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  • Breakfast available
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The price is $62
May 4 - May 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 per person
  • A bar/lounge

Restaurants on site

  • One Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 5 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • 1 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 13.90 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Motel One Newcastle Hotel Newcastle-upon-Tyne
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is free cancellation available at Motel One Newcastle?

Motel One Newcastle offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Motel One Newcastle?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Motel One Newcastle on May 4, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Motel One Newcastle?

This hotel is situated in Newcastle City Center within a short 10-minute walk of St. James' Park and also 13 minutes on foot from Quayside. You'll also find Bigg Market and Newcastle-upon-Tyne Theatre Royal less than a mile away.

Is parking available on site at Motel One Newcastle?

No, there isn't parking available at the hotel.

Does Motel One Newcastle include a casino on the premises?

No, Motel One Newcastle doesn't have a casino.

Is there an indoor pool at Motel One Newcastle?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Motel One Newcastle?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and a rainfall showerhead as well as a bar/lounge.

Does Motel One Newcastle have a hot tub?

No, this hotel doesn't have a spa tub.

Does Motel One Newcastle feature a restaurant that includes a breakfast menu?

Yes, Motel One Newcastle serves buffet breakfast for a surcharge each morning at One Lounge.

Does Motel One Newcastle allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Motel One Newcastle for a fee of GBP 15 per pet, per night.

Does Motel One Newcastle have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Motel One Newcastle?

The closest major airport to Motel One Newcastle is Newcastle Intl. Airport (NCL), which is 7.5 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Motel One Newcastle?

No, there aren't any guestrooms at Motel One Newcastle that offer a balcony.

Motel One Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel is lovely, bed comfy but I asked to be put somewhere quieter if possible and my room was directly outside the lifts and as there is no door between the lifts and rooms I could hear the lift ping every time and people chatting all night
Stayed 1 night in Jan 2026

8/10 Good

Katy

Traveled with group
Liked: Cleanliness, staff & service
Good size hotel and great for groups. Very central
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room good location
Stayed 1 night in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Nice bar and amenities, room clean and tidy, however; Door needed slamming to close fully and because of this wasnt fully locked after housekeeping left.
Stayed 2 nights in Jan 2026

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Convenient for railway station and places to eat. Spotless room, tea and coffee etc. Excellent value for money
Stayed 1 night in Jan 2026

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities
Spotless room, beds are so comfy, staff are brilliant. The person at Check in was so polite, helpful and friendly. Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great location, lovely staff on check in and check out. Room was clean and tidy, comfortable bed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities
The reception and location
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Stayed 2 nights in Jan 2026

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, amenities
Hassle free early check in, room was great, hotel in a great location, good value and extremely helpful staff after I left something behind in my room.
Stayed 1 night in Jan 2026

10/10 Excellent

Ian, Whitehaven

Stayed 1 night in Dec 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was lovely and clean but a little small. The staff at the hotle were excellent and even left a nice card for my partners birthday
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff super friendly and nice decor and ambience
Stayed 1 night in Oct 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Stayed 1 night in Dec 2025

2/10 Terrible

Paul

Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed at Motel One yesterday and were left dissatisfied with their customer care. Upon arrival we attempted to check in only to be advised their systems were down. We had a tight turnaround with a dinner reservation which had left us about a 30 minute window to get into the room and get changed for dinner. The staff were extremely discourteous and did not offer a drink while we waited for their systems to come back online. They claimed it wasn’t their fault, even though it clearly was and we were the ones inconvenienced. We were offered no discount or any proper apology as despite speaking to a manager and emailing a complaint I have received no discourse. This has definitely put me off staying there in the future, along with being questioned on arriving back at the property after 11pm as their card reader to unlock the door does not work. All in all, probably the worst service I have ever encountered at a hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Becky

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Clean, modern and well appointed rooms. Very lovely staff and feels very luxurious for a very well priced hotel. It's situated perfectly for the centre of Newcastle. I will return
Stayed 1 night in Dec 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Sophia

Stayed 1 night in Dec 2025

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