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Mercure Newcastle

4.0 star property
Hotel with an outdoor pool, near Newcastle Civic Theater

Choose dates to view prices

Photo gallery for Mercure Newcastle

Guests can enjoy a refreshing swim in this inviting pool.
Conference room with a long table, equipped with a pen, notepad, and water bottles.
Deluxe Suite, 2 Bedrooms (King) | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Deluxe Suite, 2 Bedrooms (King) | 1 bedroom, in-room safe, laptop workspace, blackout drapes
1 bedroom, in-room safe, laptop workspace, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Pool
  • Bar
  • Parking available

Explore the area

Map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302
  • Newcastle Civic Theater
    ‪10 min walk‬
  • Newcastle Beach
    ‪2 min drive‬
  • John Hunter Hospital
    ‪9 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪24 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(29 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms (King)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Suite, 2 Bedrooms (King)

  • 538 sq ft
  • Sleeps 7
  • 2 Double Beds, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, 2 Double Beds

1 bedroom, in-room safe, laptop workspace, blackout drapes

Superior Twin Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Newcastle

Located in Newcastle West, Mercure Newcastle is a leisurely stroll from popular sights such as Newcastle Civic Theater and Newcastle Museum. This 131-room, 4-star hotel has a restaurant and 24-hour room service, along with an outdoor pool.

What's nearby

  • Newcastle Civic Theater - 10 min walk - 0.6 miles
  • Newcastle Beach - 2 min drive - 1.2 miles
  • Merewether Ocean Baths - 4 min drive - 2.0 miles
  • University of Newcastle - 8 min drive - 4.1 miles
  • John Hunter Hospital - 9 min drive - 5.0 miles

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪King Street Hotel - ‬1 min walk
  • ‪Harrys Schnitzel Joint Marketown - ‬3 min walk
  • ‪Honeysuckle Hotel - ‬10 min walk

About this property

Mercure Newcastle

Hotel with an outdoor pool, near Newcastle Civic Theater
Renovated in 2023, Mercure Newcastle offers an outdoor pool, free WiFi in public areas, and conference space. Self parking is available for AUD 16 per night. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include a water dispenser and a banquet hall.
Guests can expect free wired internet and 40-inch Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 1.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 28 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Frequently asked questions

Are free cancellation options available at Mercure Newcastle?

Mercure Newcastle offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see near Mercure Newcastle?

This hotel is situated in Newcastle West within a 10-minute walk of Honeysuckle Park and Newcastle Civic Park. You'll also find Newcastle Civic Theater and Newcastle City Hall less than a mile away.

Is parking available on site at Mercure Newcastle?

Yes, parking is offered for AUD 16 per night with in/out privileges.

Does Mercure Newcastle have a casino at the property?

No, Mercure Newcastle doesn't have a casino.

Will I find an indoor pool at Mercure Newcastle?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Mercure Newcastle?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Mercure Newcastle have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Newcastle have a restaurant with a breakfast menu?

Yes, Mercure Newcastle serves a full breakfast each morning for a surcharge from its restaurant.

Will Mercure Newcastle allow pets to stay for free?

No, pets aren't allowed at Mercure Newcastle though service animals are welcome.

Are there connecting rooms at Mercure Newcastle?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Mercure Newcastle?

The closest major airport to Mercure Newcastle is Newcastle, NSW (NTL-Williamtown), which is 16 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Mercure Newcastle?

No, there aren't any guestrooms with balconies at Mercure Newcastle.

Mercure Newcastle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 229 out of 1004 reviews
Rating 8 - Good. 376 out of 1004 reviews
Rating 6 - Okay. 236 out of 1004 reviews
Rating 4 - Poor. 108 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

MADHU PRASAD

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Noisy being on main road and building going on beside mecure. Otherwise would recommend for great service. Car parking. Convient to public transport and shops
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a lounge in our room
Stayed 2 nights in Apr 2025

10/10 Excellent

Garry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Newcastle No2
Stayed 4 nights in Mar 2025

4/10 Poor

Grahame

Disliked: Amenities, property conditions & facilities
Property is tired. Telephone and safe did not work in the room. Blocked drain in the bathroom spewed shower water on the bathroom floor. Construction site noise adjacent to the hotel. Construction noise at night opposite the hotel. Room was advertised with a queen sized bed but was in fact two singles pushed together. Keep falling down the crack between the two.
Stayed 2 nights in Apr 2025

4/10 Poor

Kayla

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Brock

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sumit

Stayed 1 night in Mar 2025

6/10 Okay

Prudence

Business traveler
Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Comfortable

Central location, friendly staff, comfortable bed. Decor dated, room quiet. Shower/bath combination was very slippery, no grab rail and unsafe. Needs to be replaced before someone falls and suffers serious injury
Stayed 1 night in Mar 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Terrisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Barry

Traveled with partner
Disliked: Cleanliness
No chef on for lunch. Dirty plates in the corridor for entire day.
Stayed 1 night in Feb 2025

4/10 Poor

john

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s an old hotel. The outer windows were filthy. And there was a lot of building noise from next door. I had a terrible desert on the night and that convinced me not to buy breakfast. Overall, the pix used to entice me to book were a bit of a lie and deceiving.
Stayed 1 night in Feb 2025

8/10 Good

Ana Chloe, NEWTOWN

Traveled with family and small children
Liked: Staff & service, amenities
The hotel lobby and ground floor in general is very nice and appealing but when we headed up stairs the halls were quite old and just the opposite of the fresh and lovely smelling, modern lobby. We did enjoy the self check in and check out. I thought that was very smart and the machines were very easy to use. The room was not bad at all and the beds were comfy, overall a nice hotel room, just hallways bring the vibe down ( old carpets, old paint just felt yucky). Staff were lovely and our daughter used the pool for a little in the afternoon, good value and with further updates of the hallways and lifts, im sure it will be even better. Room service offered was a great bonus and onsite parking Too! Overall really happy with our stay and the service.
Stayed 1 night in Feb 2025

4/10 Poor

Denise

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Did not know until the day that parking was not guaranteed or that it cost extra. Reception unmaned when arriving. Checkin and check out you did for yourself.
Stayed 1 night in Feb 2025

8/10 Good

Bettina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable beds with firm mattresses.
Stayed 3 nights in Feb 2025

6/10 Okay

Navneet

Liked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Mei

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room faced the street and the windows could not be shut properly. At night, the sounds from motorbikes and cars roaring up and down the street kept us up until past midnight. In addition, the shower head in our room was not able to stay in upright position properly and had to be adjusted every so often. The pool was small and cold, breakfast choices were limited. Overall we’re not impressed with the stay and would not return.
Stayed 1 night in Jan 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially I read the reviews after booking and was regretting my choice, however once I arrived I was pleasantly surprised, This is a lovely place to stay and the food is good too. The thing that makes this place is the staff, every single staff member I spoke to was helpful and friendly even going above what one would reasonably expect. Great place to stay, and I’m glad I didn’t read the reviews first.
Stayed 2 nights in Jan 2025

4/10 Poor

Brianna

Stayed 1 night in Jan 2025

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, very easy check in and out
Stayed 2 nights in Jan 2025

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Packages

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