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Mercure Newcastle

Property class: 4

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Photo gallery for Mercure Newcastle

A pool with clear blue water and a person's legs in the water.
A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings and palm trees.
A dining table set with wine glasses, a bottle, a candle, and a centerpiece with flowers and a decorative item.
A hotel reception desk with a sign reading 'MERCURE HOTEL' and a 'PRIORITY WELCOME' sign.
A modern dining area with wooden tables and purple bar stools, a kitchen in the background, and ceiling lights.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302
  • Place, NEX
    ‪3 min walk‬
  • Place, Newcastle Civic Theater
    ‪10 min walk‬
  • Place, Newcastle City Hall
    ‪10 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪30 min drive‬

Room options

View all photos for Standard King Room

A hotel room with a large bed, a small table with two chairs, a sofa, and a painting on the wall.

Standard King Room

8.4 out of 10
Very good
(38 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a TV, a wooden TV stand, a wardrobe, and a wall with a cityscape painting.

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a wall-mounted sign, and a window with curtains.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Twin Room, 2 Double Beds

7.2 out of 10
Good
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Accessible King Room

A hotel room with a large bed, two bedside tables, a wall-mounted sign, and a window with curtains.

Standard Accessible King Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 2 Bedrooms (King)

A hotel room with a large bed, two bedside tables, a wall-mounted sign, and a window with curtains.

Deluxe Suite, 2 Bedrooms (King)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds
  • Free wired internet

About the neighborhood

Newcastle

Located in Newcastle West, Mercure Newcastle is a leisurely stroll from popular sights such as Newcastle Civic Theater and Newcastle Museum. This 131-room, 4-star hotel has a restaurant and 24-hour room service, along with an outdoor pool.

What's nearby

  • NEX - 3 min walk - 0.2 miles
  • Newcastle Civic Park - 9 min walk - 0.5 miles
  • Newcastle Civic Theater - 10 min walk - 0.6 miles
  • Newcastle City Hall - 10 min walk - 0.6 miles
  • Newcastle Beach - 3 min drive - 1.2 miles

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 30 min drive

Restaurants

  • ‪The Press Coffee & Book House - ‬10 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Happy Wombat - ‬4 min walk
  • ‪Sher Wood Coffee Bar - ‬6 min walk
  • ‪Biggs - ‬8 min walk

About this property

Mercure Newcastle

Renovated in 2023, Mercure Newcastle offers an outdoor pool, free WiFi in public areas, and conference space. Self parking is available for AUD 16 per night. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include express check-in, express check-out, and a water dispenser.
Guests can expect free wired internet and 40-inch Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Spa
The Executive Inn
New Lambton
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,007 reviews
$122 nightly
The price is $135
Sep 13 - Sep 14
Total with taxes and fees
The Executive Inn

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,356 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's ALL ACCOR mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 1.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 35 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Frequently asked questions

Are free cancellation options available at Mercure Newcastle?

Mercure Newcastle offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Newcastle?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at Mercure Newcastle on Aug 30, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mercure Newcastle?

This hotel is situated in Newcastle West within a 10-minute walk of Honeysuckle Park and Newcastle Civic Park. You'll also find Newcastle Civic Theater and Newcastle City Hall less than a mile away.

Is parking available on site at Mercure Newcastle?

Yes, parking is offered for AUD 16 per night with in/out privileges.

Does Mercure Newcastle have a casino at the property?

No, Mercure Newcastle doesn't have a casino.

Will I find an indoor pool at Mercure Newcastle?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Mercure Newcastle?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Mercure Newcastle?

No, there isn't a spa tub at this hotel.

Does Mercure Newcastle have a restaurant with a breakfast menu?

Yes, Mercure Newcastle serves a full breakfast each morning for a surcharge from its restaurant.

Will Mercure Newcastle allow pets to stay for free?

No, pets aren't allowed at Mercure Newcastle though service animals are welcome.

Are there connecting rooms at Mercure Newcastle?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Mercure Newcastle?

The closest major airport to Mercure Newcastle is Newcastle, NSW (NTL-Williamtown), which is 15.9 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Mercure Newcastle?

No, there aren't any guestrooms at Mercure Newcastle that offer a balcony.

Mercure Newcastle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 250 out of 1003 reviews
Rating 8 - Good. 363 out of 1003 reviews
Rating 6 - Okay. 223 out of 1003 reviews
Rating 4 - Poor. 110 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Yan Yan

Good location and staff are friendly
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Avery

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and tidy and the staff were lovely :)
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities
Noisy, night club next door.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Tracy

Liked: Staff & service
Disliked: Cleanliness
Great staff Little things overlooked
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Melvin Sonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good! Great experience over there! Tnx!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jessica

Liked: Staff & service, amenities
The property is in a good position in the city and the staff were really lovely. The room itself was a bit old and had a few questionable stains on the floor and ceilings but the bed was comfortable. Good for a short term stay!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

sherry

Liked: Cleanliness, staff & service, amenities
The room was good and the staff were friendly.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Nasmeen

Liked: Cleanliness
Clean room, excellent staffing
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a good price and easy accessible, room was clean, staff were very helpful and breakfast was fine but not alot of choices.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous. Room was lovely. Great breakfast buffet
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Irena

Liked: Staff & service
It was fine. Enjoyed our stay. Lovely staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Tracey

Great Location comfy beds clean and amazing breakfast.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in Newcastle.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Location was good. Room was good only the bathroom needed to be improved
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay. Not too far from anything especially if you enjoy walking.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Sarah

Liked: Cleanliness
bathrooms are dated with step into bath / shower hotels.com silver members offers like free parking not provided no upgrade or free bottle of wine / free breakfasts
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
Clean room and staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Tolley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel..thank you
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 3 nights in Dec 2023
Verified review

2/10 Terrible

Sarah

.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast wasn’t free but had a great time. Would definitely go back
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Nicolle

Liked: Cleanliness, property conditions & facilities
Beautiful rooms, well serviced
Stayed 1 night in Jun 2025