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Holiday Inn Express Newcastle by IHG

4.5 star property

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Exterior
Exterior
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Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
514 King Street, Newcastle West, NSW, 2302
  • Place, NEX
    ‪9 min walk‬
  • Place, Newcastle Civic Theater
    ‪14 min walk‬
  • Place, Newcastle City Hall
    ‪14 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(13 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(96 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Birdwood Park View)

Room amenity

Standard Room, 1 Queen Bed (Birdwood Park View)

9.4 out of 10
Exceptional
(11 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Birdwood Park View)

Room amenity

Standard Room, 2 Twin Beds (Birdwood Park View)

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Newcastle

Located in Newcastle West, Holiday Inn Express Newcastle by IHG is within a 10-minute stroll of sights such as NEX and Honeysuckle Park. This 4.5-star hotel has 170 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • NEX - 9 min walk - 0.5 miles
  • Newcastle Civic Theater - 14 min walk - 0.8 miles
  • Newcastle City Hall - 14 min walk - 0.8 miles
  • Merewether Beach - 4 min drive - 2.0 miles
  • Newcastle Beach - 4 min drive - 2.0 miles

Getting around

  • Newcastle Interchange Station - 5 min walk
  • Newcastle, NSW (NTL-Williamtown) - 26 min drive

Restaurants

  • ‪Oceane Hotel - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Morning Market - ‬4 min walk
  • ‪Jam’s Karaoke & Bar - ‬9 min walk
  • ‪KFC - ‬6 min walk

About this property

Holiday Inn Express Newcastle by IHG

Holiday Inn Express Newcastle by IHG features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for AUD 20 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include coffee/tea in a common area, express check-out, and free newspapers.
LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Express Newcastle Hotel
Inn Express Newcastle Hotel
Express Newcastle By Ihg
Holiday Inn Express Newcastle
Holiday Inn Express Newcastle by IHG Hotel
Holiday Inn Express Newcastle an IHG Hotel
Holiday Inn Express Newcastle by IHG Newcastle West
Holiday Inn Express Newcastle by IHG Hotel Newcastle West

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Newcastle by IHG?

Holiday Inn Express Newcastle by IHG provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to do around Holiday Inn Express Newcastle by IHG?

This hotel is situated in Newcastle West within a short 16-minute walk of Newcastle Civic Theater and also 16 minutes on foot from Newcastle City Hall. You'll also find Honeysuckle Park and Newcastle Civic Park less than a mile away.

Is parking available on site at Holiday Inn Express Newcastle by IHG?

Yes, secured parking is offered for AUD 20 per night. Accessible parking, electric car charging, and bicycle parking are also available.

Does Holiday Inn Express Newcastle by IHG include a casino?

No, Holiday Inn Express Newcastle by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Newcastle by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Newcastle by IHG good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a café.

Are there hot tubs at Holiday Inn Express Newcastle by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Newcastle by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Newcastle by IHG serves free on-the-go breakfast at The Great Room each morning.

Does Holiday Inn Express Newcastle by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Newcastle by IHG though service animals are welcome.

Does Holiday Inn Express Newcastle by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Newcastle by IHG?

The closest major airport to Holiday Inn Express Newcastle by IHG is Newcastle, NSW (NTL-Williamtown), which is 15.8 mi away (26 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Newcastle by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Newcastle by IHG.

Holiday Inn Express Newcastle by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
there was an issue about ordering food during dinner. took me an hour and half waiting for foods.
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities
Refurbished, good amenities and clean rooms
Stayed 4 nights in Nov 2025

2/10 Terrible

Christina

Disliked: Cleanliness
Smelly, dirty, cramped over crowded and over priced
Stayed 2 nights in Nov 2025

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Keanu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, breakfast was great, staff were really nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Bronwen

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Dayana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy staff were lovely and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Goog
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff, room and proximity to everywhere
Stayed 2 nights in Nov 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness
Unfortunately little diner option during the evenings
Stayed 4 nights in Nov 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lovely, room was practical and the staff were lovely- one person went above and beyond by driving my friends to their hotel when they couldn't get an Uber after the event we attended
Stayed 2 nights in Oct 2025

6/10 Okay

Angela

Liked: Cleanliness
We were over charge
Stayed 2 nights in Oct 2025

8/10 Good

Trent

Stayed 1 night in Oct 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service
Room great
Stayed 4 nights in Oct 2025

10/10 Excellent

Lance

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there before & we like the accommodation you provide.
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2025

8/10 Good

Mark

Stayed 3 nights in Oct 2025

10/10 Excellent

Sanjeev

Stayed 1 night in Oct 2025

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities
All services are very convenient and good... Just keep A/C on - the room may be smelly otherwise.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in downtown Newcastle, NSW

From our friendly and efficient check in to our quick checkout our stay at Holiday Inn Express Newcastle was memorable in a positive way. The room was large, clean and comfortable. Breakfast provided a tasty variety with appetising food suitable for a wide range of dietary selections. A standout feature was the efficiency of all staff we encountered.
Stayed 1 night in Oct 2025

4/10 Poor

Joyann

Disliked: Cleanliness, room comfort
I was given room 632 . It wasn’t until I came back to this room after I had been to the concert late that night that I realised the door didn’t lock . If you pushed on the door it would open from the hall way. I had been up since 3am to get my flight from Brisbane so the last thing I wanted was to have to pack up and move rooms. I put two chairs and the ironing board across the door to limit the access if someone pushed the door and realised they could get in. I had a restless night because of this. Also i question if the room had been cleared properly as there were cans still in the rubbish bin, which I took photos of. The next morning I spoke to a male at reception regarding the door issue. I went to breakfast After breakfast he came to me and said that they knew about the door of this room not locking and having an issue but unfortunately I was given the key card to this room by mistake- I actually should have been in room 631. He apologised and said that he would get someone to ring me. Well I’m still waiting for the call . Obviously very poor communication between your reception staff. I paid over $300.00 for the night and I feel it’s a disgrace I was booked into a room which was known to have a door that didn’t lock. I feel a refund is warranted. Worse still is that no one from your motel chain has bothered to contact me . Very poor service. Regards Joyann Swann 0439 406 858
Stayed 1 night in Oct 2025

8/10 Good

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel. Good location. Room very comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. The bed was nice and comfy. Internet was excellent, and the breakfast was good and a lot to choose from.
Stayed 1 night in Oct 2025

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