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Recent guest reviews

It was close off of Canal street which is where a lot of restaurants and stores were located. Also down the street from the Riverwalk.

Excellent location

Beautiful lobby, great location for the things we wanted to do.

Hotel was clean and in a nice location.. Near restaurants, shopping, and casino

The staff was very courteous and friendly and the room was very clean.

I loved the views for the room, we were on the 27th floor and could see the river from the room and the sunsets were really pretty. The room was lacking though, it didnt have a refrigerator or microwave, and the shampoo and conditioner provided was really cheap and made my hair feel dry and brittle. Also, they only provided one bar of soap in the bathroom and i assume it was for face, hand and body washing, which grosses me out, especially because it was 2 of us sharing the room. Due to covid there was no room service, which was disappointing. And the breakfast available was grab and go, we got a fruit yogurt and fresh fruit, so it wasnt worth it.

The room was great. Everything was wonderful. The view was to the best . Everyone was friendly and helpful. Would stay there again.

Thisbis my 2nd time staying at the Westin and I love it. The rooms were updated and very clean, check in was a breeze and the front desk staff was superb

I didn’t like how I had to pay for parking, there should have been a garage.

Everything was great no complaints at all Enjoyed it

The staff was amazing there so nice and friendly the views were amazing also

Loved the proximity to everything. I also loved the friendly atmosphere within the hotel.

The bed at Westin is hands down the best to sleep in but the two elevator system, waiting on your car for long periods at valet and lack of real cleanliness in our room when we arrived was off putting. Great location but needs an upgrade and better restaurant inside.

Rue Iberville New Orleans LA

Hotel highlights

  • Walking distance to Canal Street and Audubon Aquarium of the Americas
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in French Quarter, The Westin New Orleans is adjacent to Canal Street and within a 5-minute walk of other popular sights like Audubon Aquarium of the Americas. This 4.5-star hotel has 437 guestrooms and offers a 24-hour fitness center, a 24-hour business center, and a conference center. It's connected to a shopping center in central New Orleans, and also a short walk from Harrah's New Orleans Casino and Decatur Street.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a to-go breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

The 437 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. 27-inch flat-screen TVs come with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Guests of The Westin New Orleans enjoy a 24-hour fitness center, free WiFi in public areas, and a conference center. Self parking is available for USD 33.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include a 24-hour business center, a computer station, and express check-in.

Room options

Traditional Room, 2 Queen Beds, Non Smoking, City View

2 Queen Beds | Sleeps 4

Presidential Suite, 1 Bedroom, Non Smoking, River View

1 Double Bed | Sleeps 3

Traditional Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Suite, 1 King Bed, River View, Corner

1 King Bed | Sleeps 3

Guest reviews for The Westin New Orleans

Everyone (47) Couples (14) Family (21)
4
Partner Couples

It was close off of Canal street which is where a lot of restaurants and stores were located. Also down the street from the Riverwalk.

By on May 3, 2021

Review comment responded on May 5, 2021

Thank you so much for sharing. We appreciate your taking the time to do so and also appreciate your choosing to visit our great city. Your feedback will be shared with our team. We look forward to hosting your next visit to New Orleans.

4
Partner Couples

Excellent location

By on Apr 28, 2021

Review comment responded on Apr 29, 2021

We, sincerely, appreciate your taking the time to share feedback on your visit with us. We will be sure to share it with our team and hope to see you again soon.

5
Everyone

By on Apr 26, 2021

Review comment responded on May 6, 2021

Thank you for staying at the Westin we are so happy you enjoyed your stay.

5
Everyone

By on Apr 17, 2021

Review comment responded on Apr 27, 2021

Thank you so much for your visit. We appreciate your visit and feedback. We look forward to hosting you again in the future!

4
Family

Beautiful lobby, great location for the things we wanted to do.

By on Apr 9, 2021

Review comment responded on Apr 17, 2021

We are delighted you enjoyed your experience! Thank you so much for your visit. We appreciate your visit and feedback. We look forward to hosting you again in the future!

5
Partner Couples

Hotel was clean and in a nice location.. Near restaurants, shopping, and casino

By on Apr 8, 2021

Review comment responded on Apr 17, 2021

We are delighted you enjoyed your experience! Thank you so much for your visit. We appreciate your visit and feedback. We look forward to hosting you again in the future!

5
Everyone

By on Apr 6, 2021

Review comment responded on Apr 17, 2021

Dear Valued Guest, We appreciate your staying with us and sharing your feedback. We look forward to hosting your next visit to our city. Sincerely,

5
Family with small children Family

The staff was very courteous and friendly and the room was very clean.

By on Mar 25, 2021

Review comment responded on Mar 28, 2021

Thank you for sharing. We appreciate your visit and can't wait to host your next visit to our city!

5
Everyone

By on Mar 23, 2021

Review comment responded on Apr 7, 2021

We’d love to welcome you back to our great city soon. Thanks for staying with us.

4
Partner Couples

I loved the views for the room, we were on the 27th floor and could see the river from the room and the sunsets were really pretty. The room was lacking though, it didnt have a refrigerator or microwave, and the shampoo and conditioner provided was really cheap and made my hair feel dry and brittle. Also, they only provided one bar of soap in the bathroom and i assume it was for face, hand and body washing, which grosses me out, especially because it was 2 of us sharing the room. Due to covid there was no room service, which was disappointing. And the breakfast available was grab and go, we got a fruit yogurt and fresh fruit, so it wasnt worth it.

By on Feb 25, 2021

Review comment responded on Mar 8, 2021

Thank you so much for taking the time to share. We take great pride in our service levels and will be sure to share your feedback with our team. We look forward to hosting your next visit to our city.

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