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The Westin New Orleans

Property class: 4.5
VIP Access

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Photo gallery for The Westin New Orleans

Reception
Premium bedding, pillowtop beds, in-room safe, desk
Meeting facility
Presidential Suite, 1 Bedroom, River View | Living room | 27-inch flat-screen TV with digital channels, TV, pay movies
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
100 Iberville Street, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬
VIP Access
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Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(205 reviews)
  • City view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(99 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(65 reviews)
  • River view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

9.0 out of 10
Wonderful
(22 reviews)
  • River view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, River View

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 750 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • City view
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, River View

  • River view
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • River view
  • 1800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

New Orleans

Located in French Quarter, The Westin New Orleans is within a 5-minute walk of popular attractions such as Canal Street and Caesars New Orleans Casino. This 4.5-star hotel has 462 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center. It's connected to a shopping center in central New Orleans, and also a short walk from Mississippi River and Bourbon Street.

What's nearby

  • Canal Street - 2 min walk - 0.1 miles
  • Caesars New Orleans Casino - 3 min walk - 0.2 miles
  • Royal Street - 5 min walk - 0.3 miles
  • Bourbon Street - 8 min walk - 0.5 miles
  • Jackson Square - 8 min walk - 0.5 miles

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • ‪Shake Shack - ‬3 min walk
  • ‪Willie's Chicken Shack - ‬4 min walk
  • ‪Observatatory Eleven - ‬1 min walk
  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬3 min walk

About this property

The Westin New Orleans

Guests of The Westin New Orleans enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 58.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 27-inch flat-screen TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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May 10 - May 11
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro at the Bend
  • Observatory Eleven

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (25,918 square feet of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per night
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Frequently asked questions

Are free cancellation options available at The Westin New Orleans?

The Westin New Orleans provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin New Orleans?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at The Westin New Orleans on May 24, 2026 start from $215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Westin New Orleans?

This hotel is situated in French Quarter, just steps from Canal Street and Caesars New Orleans Casino, and within a short walk of Bourbon Street. You'll also find Mississippi River and Royal Street less than a mile away.

Is there parking available at The Westin New Orleans?

Yes, valet parking is offered for USD 58 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Are there luxury amenities available at The Westin New Orleans?

Yes, some luxury features of this hotel include a restaurant, 24-hour room service, and a bar/lounge.

Does The Westin New Orleans feature a casino on the premises?

No, The Westin New Orleans doesn't have a casino.

Is there an indoor pool at The Westin New Orleans?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Westin New Orleans?

Amenities that appeal to couples at this riverfront hotel include 24-hour room service and premium bedding in each guestroom, and some feature river views.

Does The Westin New Orleans have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Westin New Orleans have a restaurant with a breakfast menu?

Yes, The Westin New Orleans serves a cooked-to-order breakfast for a surcharge each morning at Bistro at the Bend.

Does The Westin New Orleans allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Westin New Orleans for a fee of USD 50.00 per pet, per night.

Does The Westin New Orleans have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Westin New Orleans?

The closest major airport to The Westin New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.5 mi away (27 minutes by car).

Are there rooms with balconies at The Westin New Orleans?

No, you won't find guestrooms with balconies at The Westin New Orleans.

Does The Westin New Orleans host weddings?

There are wedding services available at The Westin New Orleans if that's in your vacation plans.

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2017 out of 2709 reviews
Rating 8 - Good. 409 out of 2709 reviews
Rating 6 - Okay. 158 out of 2709 reviews
Rating 4 - Poor. 66 out of 2709 reviews
Rating 2 - Terrible. 59 out of 2709 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Timothy Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I pre paid for the hotel months in advance only to be informed of an additional $35 daily fee. I received nothing for this. I feel like I got tricked at the last minute.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hazem

Stayed 3 nights in Dec 2025

6/10 Okay

Laurie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Usually, my stay there is wonderful, but this last trip during Christmas to New Year’s. I was really disappointed with one of the room furniture was chipped together up. The bartenders in the bar downstairs were not really like social. They got mad because I wanted hot lemon water. It was freezing And the smell wasn’t as good as usual like when you walk into the Westin usually you have like a signature you know you guys pump through there and my room smell like sewage the whole leading up to my room was not so good either just smell funky. I also called you guys 10 hours after I checked out and asked somebody to please find a photograph that I left in the room with my nephew and ITS been sitting on the little dresser. You couldn’t miss it and no one returned my calls so I guess I’m not going to get it back. ** The girl who delivered my room service she was EXCELLENT. MY FOOD WAS HOT COOKED RIGHT IT WAS DELICIOUS
Stayed 3 nights in Dec 2025

6/10 Okay

Amy, Chicago

Stayed 3 nights in Jan 2026

8/10 Good

sherri g

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This has beautiful views, comfortable bedding, & great walkable location. The hidden tourism tax & extra fees are disappointing
Stayed 3 nights in Jan 2026

10/10 Excellent

Ariel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay! The hotel is beautiful and very upscale, the rooms were cleaned daily, and the accessibility was amazing. Everything was spotless and comfortable. We would definitely stay here again.
Stayed 5 nights in Jan 2026

10/10 Excellent

MIRKALA DESIREE, BISCAYNE PARK

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and we had an early check in which was excellent. Very nice, big, and comfortable room. Overall, we were very happy with this hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Blake

Stayed 1 night in Jan 2026

6/10 Okay

Mayumi, Carson

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast buffet was very disappointing and the waitresses there were very rude. Hotel itself and the front desk people are very professional and nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lorrin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, helpful staff, clean & quiet room with a nice view.
Stayed 2 nights in Jan 2026

8/10 Good

Charles A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bar selection was great and very busy
Stayed 6 nights in Jan 2026

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of the best in New Orleans. Great location, the staffing and the hotel appearance is very pleasing. I will highly recommend this hotel for downtown New Orleans.
Stayed 3 nights in Jan 2026

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with river views from our room; excellent location and easily walkable to Bourbon St and other NOLA attractions!
Stayed 3 nights in Jan 2026

10/10 Excellent

Artez

Stayed 2 nights in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Sloan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful, clean hotel with great amenities. Great location. Excellent customer service. Samarah ( supervisor) was amazing. She made sure my husband had an amazing birthday weekend.
Stayed 4 nights in Jan 2026

10/10 Excellent

Shannon K

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not eat at the hotel. Staff was friendly and prompt
Stayed 2 nights in Jan 2026

10/10 Excellent

Gary L, N Las Vegas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very well maintained property.
Stayed 3 nights in Jan 2026

10/10 Excellent

Katharine

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean. Staff was friendly.
Stayed 3 nights in Jan 2026

4/10 Poor

Hillary

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
We had a wonderful checkin! But the wedding party ruined our stay and you didn’t control their behavior through the entire night and we had an early flight. Probably should have put us on a different floor. Loud & we couldn’t even use our voucher af the bar. We asked for restaurants, your staff said there were none, didn’t mention there’s a steakhouse downstairs. Really underwhelming experience at the end of our fabulous vacation.
Stayed 1 night in Jan 2026

10/10 Excellent

Byron

Stayed 3 nights in Jan 2026

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are gorgeous and the staff was so courteous
Stayed 2 nights in Jan 2026

10/10 Excellent

Faith

Stayed 2 nights in Jan 2026

8/10 Good

John

Stayed 3 nights in Jan 2026

10/10 Excellent

Jason

Stayed 2 nights in Dec 2025

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