The Westin New Orleans

4.5 star property
VIP Access

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Photo gallery for The Westin New Orleans

Reception
Premium bedding, pillowtop beds, in-room safe, desk
Meeting facility
Property amenity
Presidential Suite, 1 Bedroom, River View | Living room | 27-inch flat-screen TV with digital channels, TV, pay movies

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available

Explore the area

View in a map
100 Iberville Street, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Place, Jackson Square
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(203 reviews)
  • City view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(98 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(65 reviews)
  • River view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(21 reviews)
  • River view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, River View

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 750 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • City view
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View

  • River view
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, River View

  • River view
  • 1800 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

New Orleans

Located in French Quarter, The Westin New Orleans is within a 5-minute walk of popular attractions such as Canal Street and Caesars New Orleans Casino. This 4.5-star hotel has 462 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center. It's connected to a shopping center in central New Orleans, and also a short walk from Mississippi River and Bourbon Street.

What's nearby

  • Canal Street - 2 min walk - 0.1 miles
  • Caesars New Orleans Casino - 3 min walk - 0.2 miles
  • Audubon Aquarium - 3 min walk - 0.2 miles
  • Bourbon Street - 8 min walk - 0.5 miles
  • Jackson Square - 8 min walk - 0.5 miles

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • ‪Shake Shack - ‬3 min walk
  • ‪Observatatory Eleven - ‬1 min walk
  • ‪Willie's Chicken Shack - ‬4 min walk
  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬3 min walk

About this property

The Westin New Orleans

Guests of The Westin New Orleans enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 58.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 27-inch flat-screen TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro at the Bend
  • Observatory Eleven

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (25,918 square feet of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per night
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Frequently asked questions

Are free cancellation options available at The Westin New Orleans?

The Westin New Orleans provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin New Orleans?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at The Westin New Orleans on Apr 5, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Westin New Orleans?

This hotel is situated in French Quarter, just steps from Canal Street and Caesars New Orleans Casino, and within a short walk of Bourbon Street. You'll also find Mississippi River and Jackson Square less than a mile away.

Will I be able to park at The Westin New Orleans?

Yes, valet parking is offered for USD 58.00 per day. Accessible parking and electric car charging are also available for guests.

Does The Westin New Orleans feature a casino on the premises?

No, The Westin New Orleans doesn't have a casino.

Is there an indoor pool at The Westin New Orleans?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Westin New Orleans?

Amenities that appeal to couples at this riverfront hotel include a pillowtop mattress and around-the-clock room service in each guestroom with some featuring river views.

Does The Westin New Orleans have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Westin New Orleans have a restaurant with a breakfast menu?

Yes, The Westin New Orleans serves a cooked-to-order breakfast for a surcharge each morning at Bistro at the Bend.

Does The Westin New Orleans allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Westin New Orleans for a fee of USD 50.00 per pet, per night.

Are there connecting rooms at The Westin New Orleans?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Westin New Orleans?

The closest major airport to The Westin New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.5 mi away (27 minutes by car).

Can I book a room with a balcony at The Westin New Orleans?

No, you won't find guestrooms with balconies at The Westin New Orleans.

Does The Westin New Orleans host weddings?

There are wedding services available at The Westin New Orleans if that's in your vacation plans.

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1924 out of 2595 reviews
Rating 8 - Good. 395 out of 2595 reviews
Rating 6 - Okay. 157 out of 2595 reviews
Rating 4 - Poor. 62 out of 2595 reviews
Rating 2 - Terrible. 57 out of 2595 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Robin, New Orleans

Stayed 1 night in Dec 2025

10/10 Excellent

Arkadiusz Damian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Location - the Westin is at the center of many of the things you want to do in NOLA. The staff is friendly and the room is always clean and comfortable.
Stayed 3 nights in Dec 2025

8/10 Good

Adriana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and bed was comfortable. Check in process was fast and convenient, staff were very friendly. Location was perfect! Casino within walking distance and all main attractions were also nearby and within a short walk. Definitely would stay here again if I ever return to New Orleans.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tacardo

Liked: Cleanliness, staff & service, amenities
Was the room spotless? Did the staff seem courteous?
Stayed 1 night in Dec 2025

4/10 Poor

François

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our 4-day stay at the Westin New Orleans was frustrating due to a lack of transparency and basic service. ​Parking & Communication: At check-in, we were only told about the $65/day valet. I later found parking in the same building via Way.com for $16/day with in-and-out privileges. We were also never told to collect our trolley vouchers (covered by the $35/day resort fee) at the concierge. ​Room Issues: On arrival, we couldn't shower because the water was scalding hot—even the "cold" tap was hot. This took a day to fix. Furthermore, we had to beg for housekeeping after three nights because they never came to clean. ​Check-out Frustrations: Our keys were deactivated at 11:30 AM, even though checkout is at noon. To top it off, my bill showed $110 for breakfast instead of the $88 I actually signed for. I had to wait 10 minutes for them to find my receipt and admit it was a "clerk error." ​Between the plumbing issues and the billing "mistakes," this stay was a major disappointment. We expected much better for the price.
Stayed 4 nights in Dec 2025

8/10 Good

Freshunda

Stayed 2 nights in Dec 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was decorated for the holidays and was beautiful. The breakfast buffet in the restaurant was delicious and the omelette station was delightful! My crawfish omelette was just the Cajun touch I needed. The staff is all wonderful and has great customer service. We will be staying here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Emma

Stayed 1 night in Dec 2025

8/10 Good

Christiaan

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, room was clean, Walking distance to Canal street, Bourbon St and the French Quarter.
Stayed 1 night in Dec 2025

10/10 Excellent

John Matthew

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, great location, everything was in walking distance. The only issue was not all the elevators were functional to get to the lobby from street level. Lobby bar was always a fun first stop to start your night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimmy

Stayed 1 night in Dec 2025

10/10 Excellent

Ruohan

Liked: Cleanliness, amenities, property conditions & facilities
Best experience ever. Highly recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Beautiful room. Room service prompt. Made service not so prompt.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adrienne, Cincinnati

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and service. I highly recommend.
Stayed 2 nights in Dec 2025

8/10 Good

Juanita Marie, Copperas Cove

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, spacious, and offered a breathtaking city view. One issue I noticed was that housekeeping did not replace the empty shampoo, conditioner, and body wash dispensers in the shower—fortunately, I had packed my own. The valet staff could have been more helpful with luggage. Additionally, the front desk staff seemed unfamiliar with what was included in the Expedia package. They initially stated that breakfast was not included in our stay, and after I showed my confirmation, they issued breakfast tickets for only one night instead of the two that were included . Overall, the hotel was beautiful and centrally located to some of the best tourist attractions and restaurants.
Stayed 2 nights in Dec 2025

6/10 Okay

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was nice and staff are helpful, but the towels and bed sheets and gross stain spots. Asked for new ones and they did deliver, but the new ones also had spots. Can be hard to sleep at night because boats sound their horns throughout the night. Also, the destination fee is absurd.
Stayed 3 nights in Dec 2025

8/10 Good

Kristen

Stayed 2 nights in Dec 2025

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent ! i would stay over & over again
Stayed 1 night in Dec 2025

10/10 Excellent

Krista

Liked: Cleanliness, amenities, property conditions & facilities
Very pretty hotel and and comfortable bar with a view of the river.
Stayed 1 night in Dec 2025

10/10 Excellent

Carley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good - the breakfast buffet was below average for the price and the service was not good. Also our room service was not good. But overall the hotel is nice, clean and the bar was always busy.
Stayed 3 nights in Dec 2025