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Recent guest reviews

We love this motel and the parking area. What is unique is that it shares its lobby space with the Copeland Towers. Sometimes we book a suite there for a change. This is a hidden gem of NOLA area.

Nice place!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hotel was clean. Room was very nice. The bed was extra comfy. The shower was just right!

Amazing facilities. Clean, updated rooms with awesome showers and no gross shower curtains!! Amazing comfortable beds. Free coffee all over 24 hours a day!

Staff was accommodating. Booked two rooms upon request put the rooms on the same floor initially they weren’t. Lobby could use some updating.

I almost walked out! I drove 2 hours, was exhausted and then asked to go BACK to my car because they have a new policy and needed my license plate number. Long story short, I refused and by the 3rd employee they decided to go get it themselves. It was the most ridiculous issue that I have ever had when checking in to a hotel!!

I love the time at the hotel!!!!!!!!!!!!!!!!!!!!!!!!!

Hotel has impressively spacious rooms and updated. had trash left in closet and shower was not clean. Parking was down the street in a lot with a coded gate. We would stay here again.

near for all amenities,shop,store,warehouse and other places

Room was clean and comfortable. Easy to get to airport from this location and one of the few places you don't have to pay to park. Which was nice! I would definitely stay here again

Great rate, excellent service, close to where we needed to be.

Stayed here for one night when visiting New Orleans. Location was good. Hotel very spacious but also is a bit dated. Nothing to serious, would stay again

Nice place, safe parking, and close to restaurants.

I stayed in a kitchen suite and was so surprised at how clean, spacious, and comfortable it was. Had more than enough room for the 4 people that were in the room with me. The lakeside mall is blocks away with a variety of restaurants nearby. Be aware that breakfast isn't included in price. We will definitely being staying at this hotel again.

was somewhat NOISY but there was a bus load of young people so I guess explains that.

My experience was very nice and I will recommend this hotel to family and friends.

Checked in OK. Next morning spent the entire day out only to return at 10:30 pm to a room that had not been cleaned. The staff advised the housekeeping staff skipped our room because they thought it was vacant. We were asked if we would like to pack up and move to a new room (at 10:30pm) or they would give us new linens to change our own beds! I was further told that no refund could be made due to the fact we booked through a third party.

Room was very clean & spacious! Staff was friendly! Only need an indoor pool!

I was a little disappointed in what I received as service at this establishment. For one thing, it was terribly noisy! I guess there was some kind of bridal meet the groom/bride experience going on with loud music I could hear all the way up to the 4th floor where I was staying. There were kids who had literally decided that it was THEIR motel/hotel and were running all over the halls. Where were their parents? I had to go to the desk twice because my card key would NOT work in the door. I know the staff was trying their best, yet I felt they were understaffed and could have used some help!

Severn Avenue Metairie LA

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Comfort Inn & Suites At Copeland Tower places you next to Metairie Business District and within a 10-minute walk of Lakeside Shopping Center. This 151-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

The 151 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 47-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.


Property features

Guests of Comfort Inn & Suites At Copeland Tower have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Comfort Inn & Suites At Copeland Tower

Everyone (16) Couples (20) Business (9) Family (12) Other (3) Friends (7)
4
Everyone

By on Jun 17, 2019

5
Families

We love this motel and the parking area. What is unique is that it shares its lobby space with the Copeland Towers. Sometimes we book a suite there for a change. This is a hidden gem of NOLA area.

By on Apr 26, 2019

Review comment responded on May 4, 2019

hank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5
Families Families

Nice place!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

By on Mar 15, 2019

Review comment responded on May 2, 2019

hank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5
Everyone

Hotel was clean. Room was very nice. The bed was extra comfy. The shower was just right!

By on Dec 3, 2018

Review comment responded on Dec 28, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

5
Everyone

Amazing facilities. Clean, updated rooms with awesome showers and no gross shower curtains!! Amazing comfortable beds. Free coffee all over 24 hours a day!

By , from Ft Lauderdale on Nov 12, 2018

Review comment responded on Dec 5, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Everyone

Staff was accommodating. Booked two rooms upon request put the rooms on the same floor initially they weren’t. Lobby could use some updating.

By , from New jersey on Nov 10, 2018

Review comment responded on Dec 5, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3

checking in

Everyone

I almost walked out! I drove 2 hours, was exhausted and then asked to go BACK to my car because they have a new policy and needed my license plate number. Long story short, I refused and by the 3rd employee they decided to go get it themselves. It was the most ridiculous issue that I have ever had when checking in to a hotel!!

By on Mar 4, 2018

Review comment responded on Mar 7, 2018

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5

bayou classic weekend!

Everyone

I love the time at the hotel!!!!!!!!!!!!!!!!!!!!!!!!!

By , from Nashville, Tn on Dec 1, 2017

Review comment responded on Dec 17, 2017

Thank you and we love having you here. We hope to see you again soon!

4

hotel is close to airport

Everyone

Hotel has impressively spacious rooms and updated. had trash left in closet and shower was not clean. Parking was down the street in a lot with a coded gate. We would stay here again.

By , from NJ on Jul 14, 2017

Review comment responded on Jul 19, 2017

Thank you very much for taking the time to write us a review regarding your recent stay and we are very glad you liked our hotel. We are looking into the issue that you had and will get this corrected. We look forward to having you stay with us again and hope to see you soon.

5

excellent hotel

Everyone

near for all amenities,shop,store,warehouse and other places

By , from puerto rico on Jun 23, 2017

Review comment responded on Aug 9, 2017

Thanks for the great rating on your survey. We are very glad you stayed with us and hope that you can visit us again soon.

Comfort Inn & Suites At Copeland Tower

2601 Severn Avenue, Metairie, LA 70002
url importing https://www.orbitz.com/New-Orleans-Hotels-Comfort-Inn-&-Suites-At-Copeland-Tower.h460397-p2.Hotel-Reviews