Astor Crowne Plaza New Orleans4.0 out of 5.0
This hotel is most popular for:
Recent guest reviews
was given a room that already had guest in it but was given another room when we went bact to front dest to tell them the hotel is great inside but on the street outside is a constant flow of drug dealers and drug addicts that live in front of the hotel it makes the great hotel scary
After reading reviews I was nervous to stay here..however this hotel was very nice. It was in a perfect location. Walking distance to everything. Close enough to enjoy a night out on Bourbon but far enough away where you don't hear the madness when you're trying to sleep. Room was average but comfortable. Overall would recommend to a friend.
I had a very good experience at the Astor Crowne Plaza Hotel. The convenient location to the French Quarter, clean facilities, and friendly customer service are signs of a well managed hotel!
We always stay at the Astor-great location. The staff is very friendly & helpful.
Bed could be a little more comfortable. But had a good experience even though it was Mardi Gras weekend and everything was super crowded.
Walking distance to the Big Easy attractions...quiet, relaxing accommodations. Nice pub as well.
We stayed at the corner of bourbon street.. easy to get around
We enjoyed our stay! The staff was extremely friendly. The room was great. The best part was the location. We were walking distance from every place we wanted to visit. Amazing stay!
Good location , good staff ,nice bar & restaurant right in the French quarter.
excellent location, old facility, not really quiet. We changed two times and finally got a room can fall asleep.
Great location, walking didn't s to most places. Only complaint would be the beds being a little rough on our backs. Other than that, a decent stay.
the location was a short walk, and there were many amenities around.
Overall comfortable and positive experience Room could have been vacuumed better.
Took over an hour to return car after checkout. This needs improvement and will be a factor in staying again.
We checked in and went up to our room. When we opened the door there was another guest who was naked in out room. We promptly closed the door and left. When we discussed the issue with the front desk staff, they acted confused and called a manager over. The manager gave us a different room and promised to look into the matter and give us a call. We never received the call. When we tried to discuss it again we were told the manager was not in any longer. All weekend I was scared that this would happen to us and left the door triple locked. Secondly, the hotel staff was extremely rude and slow on processing requests. Finally, the valet during checkout took over an hour. We had to wait outside for over an hour before we could even leave the hotel and get back home. Oh, and there was a BDSM conference that they did not let us know about. All weekend people were walking around in latex and all sorts of risqué attire. The whole weekend was completely unsettling.
Hotel has the Old school Character. very clean, Room service little over Priced. Breakfast in the restaurant is good and reasonable.Only one Negative Vagrants tend hover around the entrance to the Hotel. You can walk to everything Water Front French Market,WWII Museum, Cafe Dumonde. Bourbon street is right out the Door of the Hotel. BB Kings Restaurant is excellent.
the staff was very friendly and really helpful. The cleaning staff went out of three way to work around our schedule. I would recommend this hotel to everyone. I will stay there again and again
Staff is not well trained and are indifferent to any issue. I did not get the rooms I PAID for on Orbitz. Rooms were not made up during the day except on request. Bare minimum done in everything. I would not stay there again nor will I use Orbitz again.
This hotel is extremely convenient to bourbon street and the hotel staff was unbelievable! I mentioned it was my birthday and they helped to ensure I had a nice hotel room view and surprises me with a bottle of champagne and strawberries in my room! This was way above and beyond anything I expected and I will definitely be saying at Astor the next time I'm in New Orleans! Thanks for making my birthday special! #Roderick!
The room was very nice and the bed very comfortable. The amenities in the bathroom were much nicer than usual - especially the soap. The bell staff and the parking attendants were great. The front desk people were efficient but not warm and fuzzy. The location is fabulous and the room was quiet. The workout room was several levels above most hotel fitness rooms. There were free weights, quite a few treadmills, 3 elliptical machines, a rowing machine, a scale, lots of towels and mirrors. The downside was no fridge or microwave in the room. There is only valet parking and it costs $42 plus tax.