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Astor Crowne Plaza New Orleans

4.0 out of 5.0

Astor Crowne Plaza New Orleans

4.0 out of 5.0

Recent guest reviews

The hotel was well maintained. The location of the hotel is on the corner of Bourbon Street and Canal Street. It was perfect. Very active street so if you are not used to that, you should not stay there. Staff was helpful. Great security in hotel as well. The Bourbon House restaurant within hotel had great seafood menu and great food. They also have a balcony on second floor which is over Bourbon Street and is fantastic for picture taking moments.

Great experience except for the hot water going out sporadically.

Room was cold, motion sensor controlled heater shut off at night, it took over an hour for the heat to warm up a few degrees. I wanted to switch rooms, the manager would not switch my room. They sent a maintenance worker up to look at the problem and explained things that were not true. He said if you want a room temperature of 72 degrees, you have to set the thermostat several degrees above that and he said the heater will not shutoff if you set the fan to low speed. He set the temperature to 80 degrees and assured me it will work fine the second night. Second night, same thing, woke up at 3am to a cold room, heat off! I will never stay here again.

Would stay again. Great Location close to everything

I love the location of the hotel. It is right in the center of things.

The hot water was not working 2 days out of 3 on my stay. I've taken hotter showers in San Quentin state prison than here.

Homeless surrounded the exterior of the hotel and they constantly bothered guests. Beds squeaked on every movement. Walls paper thin and can hear entire conversation in adjacent rooms.

Very nice hotel. Great location on Canal & Bourbon Streets.

For being a top hotel, there were no dressers to put your clothes or complementary breakfasts... also, the tv was mounted so low in the corner, the other bed could not see when we were all laying down.

Great location! Bit loud at night, but the room comes with ear plugs. Very courteous staff. Very safe.

great location, beautiful hotel, right in the heart of everything

Hotel was clean and in a great location.. would stay again

The check in took nearly 30 minutes. The hallways looked as if they had t been vacuumed in weeks..not impressed at all but then what should I expect for a cheap hotel

Best location, comfortable bed, needs a mini fridge and room was small. Restaurant and bar was beautiful.

Perfect location in the French Quarter. Not too noisy, but you still get the vibe of Bourbon Street. Check in was a breeze. Staff was polite and efficient. Room was spacious and comfortable. Would have liked to have a refrigerator in the room, but none were available.

Amazing location, decent price, great option. I would stay there again and would recommend to friends and family.

739 Canal Street New Orleans LA

Hotel highlights

  • Steps from Canal Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in French Quarter, Astor Crowne Plaza New Orleans is adjacent to Canal Street and within a 5-minute drive of other popular attractions like Bourbon Street. This 693-room, 4-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi. Located in central New Orleans, the hotel is also near Jackson Square and Audubon Aquarium of the Americas.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

Guests can expect to find free WiFi and a TV with pay movies. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a coffee maker, a safe, and a phone.


Property features

Guests of Astor Crowne Plaza New Orleans have access to an outdoor pool, a health club, and a rooftop terrace. Valet parking is offered for USD 47.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room

King 1 | Queen 1 | Sleeps 2

Deluxe Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Non Smoking, City View

Queen 2 | Sleeps 4

Guest reviews for Astor Crowne Plaza New Orleans

Everyone (95) Couples (165) Business (33) Family (51) Friends (93) Other (34)
4
Everyone

The hotel was well maintained. The location of the hotel is on the corner of Bourbon Street and Canal Street. It was perfect. Very active street so if you are not used to that, you should not stay there. Staff was helpful. Great security in hotel as well. The Bourbon House restaurant within hotel had great seafood menu and great food. They also have a balcony on second floor which is over Bourbon Street and is fantastic for picture taking moments.

By on Feb 4, 2019

5
Everyone

Great experience except for the hot water going out sporadically.

By on Jan 29, 2019

1
Everyone

Room was cold, motion sensor controlled heater shut off at night, it took over an hour for the heat to warm up a few degrees. I wanted to switch rooms, the manager would not switch my room. They sent a maintenance worker up to look at the problem and explained things that were not true. He said if you want a room temperature of 72 degrees, you have to set the thermostat several degrees above that and he said the heater will not shutoff if you set the fan to low speed. He set the temperature to 80 degrees and assured me it will work fine the second night. Second night, same thing, woke up at 3am to a cold room, heat off! I will never stay here again.

By on Jan 11, 2019

5
Everyone

Would stay again. Great Location close to everything

By on Jan 9, 2019

4
Everyone

I love the location of the hotel. It is right in the center of things.

By on Jan 6, 2019

3
Everyone

The hot water was not working 2 days out of 3 on my stay. I've taken hotter showers in San Quentin state prison than here.

By , from Oakland,ca on Jan 6, 2019

4
Everyone

By on Jan 1, 2019

4
Everyone

By on Dec 31, 2018

2
Everyone

Homeless surrounded the exterior of the hotel and they constantly bothered guests. Beds squeaked on every movement. Walls paper thin and can hear entire conversation in adjacent rooms.

By on Dec 24, 2018

5
Everyone

Very nice hotel. Great location on Canal & Bourbon Streets.

By on Dec 24, 2018

Astor Crowne Plaza New Orleans

739 Canal Street, New Orleans, LA 70130