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Astor Crowne Plaza New Orleans

4.0 out of 5.0

Recent guest reviews

I have stayed at this hotel several times in the past without any major issues. This time however, there was an apparent issue with housekeeping because our room was not serviced for 3 of our 4 nights at the hotel. We were out of the room each day by mid-morning and would not return until late afternoon before heading back out to enjoy the NOLA nightlife. After calling to have clean towels and toiletries sent up on our second night and being reassured that our room would be serviced the following day, it was another 36 hours, three phone calls to the front desk / housekeeping, and one in person visit to the desk before our room was serviced. We were offered a $50.00 room service / restaurant credit for the inconvenience upon checkout. Very disappointing stay.

Ants in bathroom. Huge red stain in carpet. Hair in shower & on bathroom door. The only positive is the location, that's it.

The lobby area is nice and well kept. We had a few interactions with different staff members and they all were professional and very helpful. The location is fantastic in that the trolley stops are out your door, you are very close to the superdome and you are on Canal and Bourbon street. I would certainly recommend this hotel to anyone. This is the second time in the lkast 4 months that we have stayed in this hotel and we have had a great experience both times.

Our room had a view of canal street. It was convenient to walk in all directions we felt right in the middle. Bells man were all very friendly and ready to help us out with food suggestions! We WILL be staying there again.

Great location and friendly staff, definitely the place you want to stay if you want something close to Canal and Bourbon Street.

Easy on and off the bourbon strip. Right next to other hotels that worked out for my convention which was hosted at multiple location. Being Next to Canal ST made it easy to grab cab and uber in area which is always hectic.

Good location. Right on bourbon st. And in the middle of everything

Took a long weekend in Nola. This hotel was perfect location and clean and comfortable. Look forward to staying here next time.

The key to this hotel is its proximity to the tourist hot spots. It's on the corner of Canal Street and Bourbon. The accommodations are well in line with what you pay for a night. The critical failure on their part is their wifi. We stayed for eight nights and the wifi worked two of those days. On most days it didn't even come up as an option. This is a deal breaker.

Right on bourbon and canal street, perfect for entertainment. Parking was pricey and not on site

Right on Bourbon Street, perfect location. Staff was great. Restaurant and bar right in hotel and very good service

The hotel was more than I expected. My room was spacious and very quiet. I thought since we were so close to Bourbon street that it would be noisy but it was not. Everything you need is at walking distance. I was very elated with our stay and I would happily return.

was given a room that already had guest in it but was given another room when we went bact to front dest to tell them the hotel is great inside but on the street outside is a constant flow of drug dealers and drug addicts that live in front of the hotel it makes the great hotel scary

After reading reviews I was nervous to stay here..however this hotel was very nice. It was in a perfect location. Walking distance to everything. Close enough to enjoy a night out on Bourbon but far enough away where you don't hear the madness when you're trying to sleep. Room was average but comfortable. Overall would recommend to a friend.

I had a very good experience at the Astor Crowne Plaza Hotel. The convenient location to the French Quarter, clean facilities, and friendly customer service are signs of a well managed hotel!

We always stay at the Astor-great location. The staff is very friendly & helpful.

Bed could be a little more comfortable. But had a good experience even though it was Mardi Gras weekend and everything was super crowded.

Walking distance to the Big Easy attractions...quiet, relaxing accommodations. Nice pub as well.

We stayed at the corner of bourbon street.. easy to get around

We enjoyed our stay! The staff was extremely friendly. The room was great. The best part was the location. We were walking distance from every place we wanted to visit. Amazing stay!

Room options

Deluxe Room

King 1 | Queen 1 | Sleeps 2

Standard Room

King 1 | Queen 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Astor Crowne Plaza New Orleans

Everyone (44) Couples (165) Business (33) Family (51) Friends (93) Other (34)
3

great location.

Everyone

I have stayed at this hotel several times in the past without any major issues. This time however, there was an apparent issue with housekeeping because our room was not serviced for 3 of our 4 nights at the hotel. We were out of the room each day by mid-morning and would not return until late afternoon before heading back out to enjoy the NOLA nightlife. After calling to have clean towels and toiletries sent up on our second night and being reassured that our room would be serviced the following day, it was another 36 hours, three phone calls to the front desk / housekeeping, and one in person visit to the desk before our room was serviced. We were offered a $50.00 room service / restaurant credit for the inconvenience upon checkout. Very disappointing stay.

By , from VA on Sep 14, 2017

3

hair, ants, & carpet...

Everyone

Ants in bathroom. Huge red stain in carpet. Hair in shower & on bathroom door. The only positive is the location, that's it.

By on Sep 11, 2017

5

new orleans

Everyone

The lobby area is nice and well kept. We had a few interactions with different staff members and they all were professional and very helpful. The location is fantastic in that the trolley stops are out your door, you are very close to the superdome and you are on Canal and Bourbon street. I would certainly recommend this hotel to anyone. This is the second time in the lkast 4 months that we have stayed in this hotel and we have had a great experience both times.

By on Sep 10, 2017

5

great and convenient

Everyone

Our room had a view of canal street. It was convenient to walk in all directions we felt right in the middle. Bells man were all very friendly and ready to help us out with food suggestions! We WILL be staying there again.

By , from Fort Worth, Texas on Sep 8, 2017

4
Everyone

Great location and friendly staff, definitely the place you want to stay if you want something close to Canal and Bourbon Street.

By on Sep 5, 2017

5
Everyone

Easy on and off the bourbon strip. Right next to other hotels that worked out for my convention which was hosted at multiple location. Being Next to Canal ST made it easy to grab cab and uber in area which is always hectic.

By on Jul 25, 2017

5

great stay

Everyone

Good location. Right on bourbon st. And in the middle of everything

By on Jul 5, 2017

5

great hotel right off bourbon

Everyone

Took a long weekend in Nola. This hotel was perfect location and clean and comfortable. Look forward to staying here next time.

By , from Lafayette in on Jun 6, 2017

3

a great location ruined by lack of wifi

Everyone

The key to this hotel is its proximity to the tourist hot spots. It's on the corner of Canal Street and Bourbon. The accommodations are well in line with what you pay for a night. The critical failure on their part is their wifi. We stayed for eight nights and the wifi worked two of those days. On most days it didn't even come up as an option. This is a deal breaker.

By on Jun 6, 2017

5

perfect location, parking stinks

Everyone

Right on bourbon and canal street, perfect for entertainment. Parking was pricey and not on site

By on Jun 4, 2017