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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Lobby sitting area
Restaurant
Check-in/check-out kiosk
Point of interest
Ballroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 400 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Alexa Tower)

7.8 out of 10
Good
(97 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.6 out of 10
Good
(76 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(37 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(14 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Hearing Accessible (Communications)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Room amenity

Junior Suite, 1 King Bed

  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (New Orleans View)

7.0 out of 10
Good
(24 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

7.0 out of 10
Good
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower) | View from room

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Windowless)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Alexa Suite)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Alexa Suite)

  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(97 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.0 out of 10
Very good
(43 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(153 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

Located in French Quarter, Crowne Plaza New Orleans French Qtr - Astor by IHG is next to popular attractions like Bourbon Street and Canal Street. This 693-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Canal Street - 1 min walk - 0.1 miles
  • Bourbon Street - 1 min walk - 0.1 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Jackson Square - 11 min walk - 0.6 miles
  • Caesars Superdome - 13 min walk - 0.7 miles

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪The Carousel Bar & Lounge - ‬2 min walk
  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬1 min walk
  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Zesty Creole - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

At Crowne Plaza New Orleans French Qtr - Astor by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

Is a free cancellation option available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Crowne Plaza New Orleans French Qtr - Astor by IHG offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza New Orleans French Qtr - Astor by IHG?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza New Orleans French Qtr - Astor by IHG on Apr 12, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Crowne Plaza New Orleans French Qtr - Astor by IHG?

This hotel is situated in French Quarter, just steps from Bourbon Street and Canal Street, and within a short walk of Caesars New Orleans Casino. You'll also find Caesars Superdome and National World War II Museum less than a mile away.

Is there parking available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yes, valet parking is offered for USD 49 per day with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a casino?

No, Crowne Plaza New Orleans French Qtr - Astor by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Crowne Plaza New Orleans French Qtr - Astor by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza New Orleans French Qtr - Astor by IHG serves a cooked-to-order breakfast for a surcharge each morning at Dickie Brennan’s Bourbon.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza New Orleans French Qtr - Astor by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Crowne Plaza New Orleans French Qtr - Astor by IHG?

The closest major airport to Crowne Plaza New Orleans French Qtr - Astor by IHG is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.2 mi away (28 minutes by car).

Can I book a room with a balcony at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza New Orleans French Qtr - Astor by IHG.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza New Orleans French Qtr - Astor by IHG if you plan to say "I do" during your trip.

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2378 out of 5619 reviews
Rating 8 - Good. 1225 out of 5619 reviews
Rating 6 - Okay. 857 out of 5619 reviews
Rating 4 - Poor. 524 out of 5619 reviews
Rating 2 - Terrible. 635 out of 5619 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tammy, Myersville

Stayed 1 night in Feb 2026

2/10 Terrible

Natalya

Stayed 4 nights in Feb 2026

8/10 Good

Ryan

Room was fine, there was and amenities fee , that they didn’t even have the drink tickets available for and
Stayed 4 nights in Jan 2026

10/10 Excellent

Hollie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean and the staff was very accommodating
Stayed 4 nights in Jan 2026

4/10 Poor

Peggy

Traveled with partner
Disliked: Amenities, property conditions & facilities
Just very disappointed in my overall stay. The price to stay there was so expensive yet I didn't have hot water for three days! No one from the hotel staff tried to contact us regarding the issue and never gave us updates. Leaving the facility was not great either. No valet service for checking out. They placed us on a bus and took us to the parking facility. Our bags were placed in the back but we had to carry everything else onto the bus and place overhead or hold in our lap. It was just so uncomfortable. I will say the parking facility guys were very nice and efficient. They had our cars ready and were helpful with loading. I will not stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Luke

Stayed 2 nights in Dec 2025

10/10 Excellent

Dailen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jan 2026

10/10 Excellent

Carol Ramsour

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice. Staff very kind and helpful.
Stayed 5 nights in Dec 2025

2/10 Terrible

John

Liked: Staff & service
Stayed 1 night in Jan 2026

2/10 Terrible

Keith

Stayed 3 nights in Dec 2025

10/10 Excellent

Patti

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
No complaints! Room, amenities were great. Staff was even better! Very kind and accommodating.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2026

8/10 Good

Don

Traveled with partner
Liked: Cleanliness, amenities
Staff was very helpful
Stayed 3 nights in Dec 2025

2/10 Terrible

DYLAN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful. Room was disgusting and cold. Shower never got warm. Literal blood and vomit stains on bed sheets and chair. Service said "yeah that happens" sink backed up and they never cleaned it. Dead bugs everywhere. And i know it shouldnt mattetbhut none of the ice machines worked. Truly terrible experience. IHG and management should be ashamed of this location
Backed up sink. Never fixed or cleaned.
Blood stains on sheets
I dont know? Trash? Was there when we arrived
Mold in shower
Stayed 4 nights in Dec 2025

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities, room comfort
We didn't have breakfast. We had dinner and it was very yummy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Valerie, Gladwin

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very good staff, friendly, helpful, and attentive. Beautiful lobby
Stayed 7 nights in Dec 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean had a great view and ALL the staff Wes great
Stayed 1 night in Dec 2025

10/10 Excellent

cherice

Stayed 1 night in Dec 2025

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Emily

Stayed 3 nights in Dec 2025

8/10 Good

Robert

Stayed 1 night in Jan 2026

8/10 Good

kenneth

Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 3 nights in Dec 2025

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