Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property
Luxury hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Relax by the rooftop pool surrounded by lush greenery and lounge chairs.
Enjoy al fresco dining on the balcony with a city view, surrounded by tables set with tablecloths and comfortable chairs.
Step into a classic lobby with a grand staircase, plush seating area, and elegant chandelier.
Experience the vibrant energy of the city, where historic and modern architecture blend seamlessly amidst bustling streets lined with palm trees.
Relax in the spacious seating area, surrounded by elegant design and sophisticated lighting.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

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Room options

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.0 out of 10
Good
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications)

7.8 out of 10
Good
(13 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (New Orleans View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(139 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.0 out of 10
Very good
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(94 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Room, 1 King Bed (Alexa Tower)

7.8 out of 10
Good
(73 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Alexa Tower)

7.4 out of 10
Good
(60 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (New Orleans View)

7.2 out of 10
Good
(22 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (French Quarter View)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(31 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Windowless)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Canal Street View)

7.8 out of 10
Good
(7 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Canal Street View)

7.6 out of 10
Good
(26 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Canal Street View, Alexa Tower)

7.0 out of 10
Good
(22 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

Located in French Quarter, Crowne Plaza New Orleans French Qtr - Astor by IHG is next to popular attractions like Bourbon Street and Canal Street. This 693-room, 4.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bourbon Street - 1 min walk - 0.0 miles
  • Canal Street - 1 min walk - 0.0 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Caesars Superdome - 13 min walk - 0.7 miles
  • Ernest N. Morial Convention Center - 15 min walk - 0.8 miles

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Luxury hotel with a fitness center and a 24-hour business center
At Crowne Plaza New Orleans French Qtr - Astor by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 27.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

Is a free cancellation option available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Crowne Plaza New Orleans French Qtr - Astor by IHG offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza New Orleans French Qtr - Astor by IHG?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza New Orleans French Qtr - Astor by IHG on Jul 16, 2025 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Crowne Plaza New Orleans French Qtr - Astor by IHG?

This hotel is situated in French Quarter, just steps from Bourbon Street and Canal Street, and within a short walk of Caesars New Orleans Casino. You'll also find Caesars Superdome and National World War II Museum less than a mile away.

Will I be able to park at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yes, valet parking is offered for USD 49 per day with in/out privileges. RV/bus/truck parking is also available for guests.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a casino?

No, Crowne Plaza New Orleans French Qtr - Astor by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Crowne Plaza New Orleans French Qtr - Astor by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza New Orleans French Qtr - Astor by IHG serves a cooked-to-order breakfast for a surcharge each morning at Dickie Brennan’s Bourbon.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza New Orleans French Qtr - Astor by IHG though service animals are welcome.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Crowne Plaza New Orleans French Qtr - Astor by IHG?

The closest major airport to Crowne Plaza New Orleans French Qtr - Astor by IHG is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.2 mi away (28 minutes by car).

Are there rooms with balconies at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza New Orleans French Qtr - Astor by IHG.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza New Orleans French Qtr - Astor by IHG if you plan to say "I do" during your trip.

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1935 out of 4760 reviews
Rating 8 - Good. 1074 out of 4760 reviews
Rating 6 - Okay. 744 out of 4760 reviews
Rating 4 - Poor. 458 out of 4760 reviews
Rating 2 - Terrible. 549 out of 4760 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. The entire staff was very friendly and accommodating. You walk right out the door into all of the New Orleans action. Easy walk to anywhere you need to go including trolleys and buses. We will stay again if we ever get back to NOLA.
Stayed 5 nights in Mar 2025

2/10 Terrible

Jonathan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at night doesn't communicate with staff during the day. Had to swap rooms 3 times due to a miscommunication that occured before I booked about where would be quiet. After finally getting a quiet room they promised late checkout to accommodate inconveniences and then rescinded that as well. Horrible staff and service.
Stayed 4 nights in May 2025

10/10 Excellent

Melissa, Gulfport

Stayed 1 night in May 2025

10/10 Excellent

Justyn W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

John

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience ever
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Hotel was immaculate and the staff very friendly and helpful! Always smiling and happy to welcome you back! Great location to be able to walk either direction. However, Canal Street is the side street and so convenient! So many great restaurants and music. Atmosphere is great. Loved every minute of our girls trip!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jay

Traveled with group
Very clean and friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, and good location
Stayed 3 nights in Apr 2025

6/10 Okay

John, New York

Stayed 4 nights in Apr 2025

10/10 Excellent

MARNIE, Bellevue

Liked: Cleanliness
Loved it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
The property is perfectly located on Canal St which gives you immediate access to Streetcar s
Stayed 4 nights in Apr 2025

10/10 Excellent

Eudocia

Stayed 4 nights in Apr 2025

2/10 Terrible

Corinna

Stayed 2 nights in Apr 2025

6/10 Okay

Shea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is historic and in a great location, but that's about it. It is so run down, carpet is dirty, plaster breaking off, what looks like vomit on the hallway for multiple days. Our original room flooded and water came out I'd the bottom of the toilet because there was a bad caulk job. To fix the problem they first just brought us more towels. They did finally change our rooms once we showed them how serious the problem was. If you don't plan on staying in the hotel much and just want a good location then it will be fine. Otherwise, I would skip!
Stayed 3 nights in Apr 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Definitely would be staying there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities
Great overall
Stayed 1 night in Apr 2025

6/10 Okay

Peggy

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Price was fair, and location couldn’t be beat. However, hotel was in need of updating and a good cleaning. Room was okay, but hallways and elevators were in need of vacuuming.
Stayed 4 nights in Apr 2025

4/10 Poor

Vickie Vander

Stayed 3 nights in Mar 2025

8/10 Good

Tracy

Liked: Staff & service, property conditions & facilities, room comfort

decent place right by Bourbon St.

no bathroom in lobby area. staff were friendly, especially the ones storing luggage.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Got off to a bad start, as your parking contractor was overwhelmed. When I arrived, they would not let me leave my car, so my wife had to unpack my car, check in, and bring everything to the room while i sat in my car in front of the hotel for One hour and forty minutes. Never had anything like this happen anywhere before. The room was neat, clean and well furnished but the walls were thin, and the hotels were full of fraternity kids having parties and loud discussions in the halls. Finally room 928 somehow was load all night long from the sounds of the elevator mechanicals running lojudly everytime they were operated.
Stayed 2 nights in Apr 2025

6/10 Okay

Caroline

Traveled with family
Liked: Cleanliness

Disappointed stay

Hotel is in dire need of the bedrooms being revamped. Bathrooms very old, bed creaking every time moved on it. Was very disappointed
Stayed 5 nights in Apr 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

4/10 Poor

Dominic

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It wasn’t the best stay. It was in walking distance. They didn’t come to our room enough for towels and wash rags. Hotel was old. They didn’t contact me to get my room. I had to wait literally all day to get early check in. I would not stay again.
Stayed 3 nights in Apr 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good location and staff. Tired building in need of

A bit tattered and torn around the edges, with a renovation needed. Staff were great….location was great. Very noisy at the front of the hotel.
Stayed 3 nights in Apr 2025