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Astor Crowne Plaza New Orleans

4.0 out of 5.0

Recent guest reviews

Staff was nice. Bed was very comfortable ! Location was fabulous. We would stay there again.

Room needs a fridge in the room and a pad of paper.

Beautiful hotel located in the heart of New Orleans!

Great staff, held our luggage after check out as we had a late flight. Worked perfectly. Always cleaned room and always polite.

I have stayed at this hotel several times in the past without any major issues. This time however, there was an apparent issue with housekeeping because our room was not serviced for 3 of our 4 nights at the hotel. We were out of the room each day by mid-morning and would not return until late afternoon before heading back out to enjoy the NOLA nightlife. After calling to have clean towels and toiletries sent up on our second night and being reassured that our room would be serviced the following day, it was another 36 hours, three phone calls to the front desk / housekeeping, and one in person visit to the desk before our room was serviced. We were offered a $50.00 room service / restaurant credit for the inconvenience upon checkout. Very disappointing stay.

Ants in bathroom. Huge red stain in carpet. Hair in shower & on bathroom door. The only positive is the location, that's it.

The lobby area is nice and well kept. We had a few interactions with different staff members and they all were professional and very helpful. The location is fantastic in that the trolley stops are out your door, you are very close to the superdome and you are on Canal and Bourbon street. I would certainly recommend this hotel to anyone. This is the second time in the lkast 4 months that we have stayed in this hotel and we have had a great experience both times.

Our room had a view of canal street. It was convenient to walk in all directions we felt right in the middle. Bells man were all very friendly and ready to help us out with food suggestions! We WILL be staying there again.

Great location and friendly staff, definitely the place you want to stay if you want something close to Canal and Bourbon Street.

Easy on and off the bourbon strip. Right next to other hotels that worked out for my convention which was hosted at multiple location. Being Next to Canal ST made it easy to grab cab and uber in area which is always hectic.

Good location. Right on bourbon st. And in the middle of everything

Took a long weekend in Nola. This hotel was perfect location and clean and comfortable. Look forward to staying here next time.

The key to this hotel is its proximity to the tourist hot spots. It's on the corner of Canal Street and Bourbon. The accommodations are well in line with what you pay for a night. The critical failure on their part is their wifi. We stayed for eight nights and the wifi worked two of those days. On most days it didn't even come up as an option. This is a deal breaker.

Right on bourbon and canal street, perfect for entertainment. Parking was pricey and not on site

Right on Bourbon Street, perfect location. Staff was great. Restaurant and bar right in hotel and very good service

The hotel was more than I expected. My room was spacious and very quiet. I thought since we were so close to Bourbon street that it would be noisy but it was not. Everything you need is at walking distance. I was very elated with our stay and I would happily return.

was given a room that already had guest in it but was given another room when we went bact to front dest to tell them the hotel is great inside but on the street outside is a constant flow of drug dealers and drug addicts that live in front of the hotel it makes the great hotel scary

After reading reviews I was nervous to stay here..however this hotel was very nice. It was in a perfect location. Walking distance to everything. Close enough to enjoy a night out on Bourbon but far enough away where you don't hear the madness when you're trying to sleep. Room was average but comfortable. Overall would recommend to a friend.

I had a very good experience at the Astor Crowne Plaza Hotel. The convenient location to the French Quarter, clean facilities, and friendly customer service are signs of a well managed hotel!

We always stay at the Astor-great location. The staff is very friendly & helpful.

739 Canal Street New Orleans LA

Hotel highlights

  • Walking distance to Jackson Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Jackson Square is a short stroll from Astor Crowne Plaza New Orleans, and other popular attractions like Mercedes-Benz Superdome are within a mile (2 km). This 693-room, 4-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi. Located in central New Orleans, the hotel is also near National World War II Museum and French Market.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

All 693 air-conditioned rooms provide coffee makers, safes, and phones. TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Ironing boards and desks are also standard.


Property features

Guests of Astor Crowne Plaza New Orleans have access to an outdoor pool, a health club, and a rooftop terrace. Valet parking is offered for USD 42.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 13 meeting rooms, and conference space.

Room options

Deluxe Room

King 1 | Queen 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Standard Room

King 1 | Queen 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Astor Crowne Plaza New Orleans

Everyone (48) Couples (165) Business (33) Family (51) Friends (93) Other (34)
4

great location!

Everyone

Staff was nice. Bed was very comfortable ! Location was fabulous. We would stay there again.

By , from Lexington, NC on Oct 28, 2017

4

canal street

Everyone

Room needs a fridge in the room and a pad of paper.

By , from Philadelphia on Oct 27, 2017

5
Everyone

Beautiful hotel located in the heart of New Orleans!

By on Oct 22, 2017

5

perfect hotel to see french quarter

Everyone

Great staff, held our luggage after check out as we had a late flight. Worked perfectly. Always cleaned room and always polite.

By , from Milwaukee on Sep 22, 2017

3

great location.

Everyone

I have stayed at this hotel several times in the past without any major issues. This time however, there was an apparent issue with housekeeping because our room was not serviced for 3 of our 4 nights at the hotel. We were out of the room each day by mid-morning and would not return until late afternoon before heading back out to enjoy the NOLA nightlife. After calling to have clean towels and toiletries sent up on our second night and being reassured that our room would be serviced the following day, it was another 36 hours, three phone calls to the front desk / housekeeping, and one in person visit to the desk before our room was serviced. We were offered a $50.00 room service / restaurant credit for the inconvenience upon checkout. Very disappointing stay.

By , from VA on Sep 14, 2017

3

hair, ants, & carpet...

Everyone

Ants in bathroom. Huge red stain in carpet. Hair in shower & on bathroom door. The only positive is the location, that's it.

By on Sep 11, 2017

5

new orleans

Everyone

The lobby area is nice and well kept. We had a few interactions with different staff members and they all were professional and very helpful. The location is fantastic in that the trolley stops are out your door, you are very close to the superdome and you are on Canal and Bourbon street. I would certainly recommend this hotel to anyone. This is the second time in the lkast 4 months that we have stayed in this hotel and we have had a great experience both times.

By on Sep 10, 2017

5

great and convenient

Everyone

Our room had a view of canal street. It was convenient to walk in all directions we felt right in the middle. Bells man were all very friendly and ready to help us out with food suggestions! We WILL be staying there again.

By , from Fort Worth, Texas on Sep 8, 2017

4
Everyone

Great location and friendly staff, definitely the place you want to stay if you want something close to Canal and Bourbon Street.

By on Sep 5, 2017

5
Everyone

Easy on and off the bourbon strip. Right next to other hotels that worked out for my convention which was hosted at multiple location. Being Next to Canal ST made it easy to grab cab and uber in area which is always hectic.

By on Jul 25, 2017