New England Vacation Packages

Needs deep cleaning and repairs. Staff shortage at outlets. Front Desk staff were nice. Rooms were just okay and not very bright and cleanly. Same for property. First room checked into had broken lock on slider door and safety pin was missing altogether. You could visibly see repairs were tried and unsuccessful. Room was changed, quickly and with a smile by FD team. This ladies were good. F&B Outlets appear to be lacking staff members and not trained appropriately for when they leave their stations. Perhaps a sign of when they will be back? Instead of just leaving unattended, open reception? Waited about 20 minute or more for Starbucks coffee. Ended up going through kitchen, to machine and serving myself and another guest waiting. Also, Sat myself for breakfast. No one was at podium for about 10 minutes. Sorry…Don’t think I’ll be back.

No complaints , everything . I would go back again and again.

Close to the subway. Safe. Nice.

The hotel is beautiful looking forward to visiting again.

They’re getting a little busy and property is getting a little worn (like bathroom fixtures etc) and some more dust than usual at times because of construction but it’s nothing a good housekeeper and voicing your issues can’t fix.