6/10 Okay
Jessica I.
Dec 16, 2024
Thanksgiving
Overall, the house and location were wonderful. The issue was with communication. When we arrived there was no internet and the alarm kept beeping. When we reached out to the property management company via the app, we got no response. We spent nearly our entire vacation (over Thanksgiving) going back and forth with the property management trying to get the internet fixed, trying to work out some type of compensation for the internet issue, etc. and would be told that we'd receive a call back, but would never get a call. We are a month out of our stay and we still have not received any type of refund for the lack of internet - we keep being told it's "being processed" and if we don't call, we get no information. The house was also poorly stocked for 8 people over a holiday weekend - only 4 rolls of toilet paper and 3 dishwasher pods. No counter spray or anything. The house was dreamy, the view was beautiful, but we have a sour taste in our mouth having had such a nightmare experience with property management (Oregon Beach Vacations).
Jessica I.
Stayed 4 nights in Nov 2024