Mixed Experience – Needs Improvement
I have mixed feelings about this hotel. While the facilities were generally okay and I felt safe throughout my stay, cleanliness and maintenance definitely need attention. The air conditioning in our room had a musty smell, and overall upkeep of the premises could be better.
On a positive note, the bed, pillows, and linens were comfortable—no complaints there.
However, the breakfast experience was very disappointing. Although breakfast was advertised to end at 9:30 AM, I arrived at 8:55 AM to find the dining area completely empty: no eggs, no sausage, extremely runny waffle batter, and empty dispensers for both yogurt and coffee. The staff member handling breakfast was noticeably rude, but I sympathize with her situation—she was also managing the front desk at the same time, which suggests the hotel is understaffed.
Overall, the hotel lacks organization and sufficient staffing, and cleanliness standards fall short. Despite feeling safe, I don’t plan to return.