We had a great overnight stay. Everything about this property was great.
Hotel room and lobby were exceptionally clean. Receptionist was extremely nice and the location of the hotel was great. We will definitely come back.
Everything was perfect except the comfort of the bed and pillows. I had two rooms, 4 people and all 4 people agreed the bed and pillows were a 0/10 on comfort level.
The shower was awesome, and all the lighting in the room.
Front desk agents are borderline rude... not up to par in my opinion
When my iron was not working I called guest services and was treated very rudely. When Asked for a replacement Iron he would only reply "sure" after asking if that meant a yes or a no. I then asked him to go get his manager and after a reply of "sure" he left me on hold never to get his manager. Additionally, when I finally had to go find the manager in person the iron they replaced mine with wouldn't even turn on.
Hallway was and elevators were dirty. One elevators was out of order all week.
The hotel was very close and yet not too close to a lot of the attractions. It was close to a lot restaurants. You could walk or drive from the hotel with ease. Rooms were clean and comfortable. You really couldn't ask for more.
Close proximity to Broadway and Vanderbuilt. Staff was pleasant. Valet service was impeccable.
I was not hassled or charged for a late check out. Enjoyed the exercise facility and shuttle service.
This place was very clean. The staff was friendly and helpful. They provided everything you need. The pool was awesome. They even had pool floats for the guests. Will definitely be going back here
We had a room next to the elevators and we could here it going up and down all night.
The front desk staff was incredibly helpful. Great location - just a couple miles ($10 uber) from DT and near Midtown as well. There is a free shuttle that goes from the hotel to downtown as well, so we didn't have to pay anything. The shuttle drivers were also super helpful, and if we called them specifically, they would come get us from a spot off the shuttle route. Great price as well - a little cheaper than proper downtown.
Located in West End, Holiday Inn Nashville - Vanderbilt - Dwtn is adjacent to Vanderbilt University and within a 10-minute walk of other popular attractions like Parthenon. This 3-star hotel has 297 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 6 AM to 10 AM.
All 297 rooms provide balconies, microwaves, and refrigerators. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include coffee makers, free newspapers, and free local calls.
At Holiday Inn Nashville - Vanderbilt - Dwtn, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 20.00 per day, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.
We had a great overnight stay. Everything about this property was great.
Hotel room and lobby were exceptionally clean. Receptionist was extremely nice and the location of the hotel was great. We will definitely come back.
Thank you very much for your valuable feedback. We are so happy that you had such an enjoyable experience. We hope you visit us again next time you're in Nashville.
Everything was perfect except the comfort of the bed and pillows. I had two rooms, 4 people and all 4 people agreed the bed and pillows were a 0/10 on comfort level.
We appreciate you bringing these concerns to our attention. We hope to see you again.
Thanks for your 5 star rating.
The shower was awesome, and all the lighting in the room.
Thanks for your feedback.
Front desk agents are borderline rude... not up to par in my opinion
Thanks for your comments. I hope you were able to speak to our Manager on Duty about your concerns. We hope to see you again.
When my iron was not working I called guest services and was treated very rudely. When Asked for a replacement Iron he would only reply "sure" after asking if that meant a yes or a no. I then asked him to go get his manager and after a reply of "sure" he left me on hold never to get his manager. Additionally, when I finally had to go find the manager in person the iron they replaced mine with wouldn't even turn on.
Thanks for your comments.
Thanks for your feedback.
Hallway was and elevators were dirty. One elevators was out of order all week.
Thanks for your comments. I will share them with our team. We hope to see you again, soon.
Thanks for your 5 star review.
Thank you so much for your valuable feedback. We are so glad your enjoyed your stay with us. We hope you'll visit us again in any future trip to Nashville.