Deerfield Inn & Suites

Love staying here...nice hotel,friendly staff James and his wife are really sweet people. Wouldn’t stay anywhere else. Nice and quiet hotel. So if your looking for a nice place to stay this would be the hotel to stay at in Greenbrier,Tn.

Very comfortable. Clean! Convenient to the interstate and Springfield. Good stay for the price. Lots of places to eat in Springfield. The owners are nice and accommodate your needs quickly. Free wifi is good too.

Nice people friendly atmosphere lots of local businesses to choose from two large cities to choose from with many accommodations Nashville is near by if your making your way through the state good rates clean rooms. Thanks

Our night at Deerfield Inn was adequate but unexceptional. We wouldn't go out of our way to stay there again. It was clean, well maintained, and affordably priced. If you go looking for imperfections, you can generally find them, and there were a few very minor ones here (for example, silvering worn off the edge of the lavatory mirror). We're so used to a continental breakfast being included at similar motels that we didn't bother to check, and didn't notice breakfast was not included until after we checked in. Similar rooms with breakfast were available nearby for similar or lower cost. We were a bit spoiled with exceptional eager-to-please places we'd found several times recently by seeking reasonably priced rooms with exceptionally good reviews. The Deerfield Inn wasn’t quite at their level. Deerfield had fairly high ratings, but based on relatively few reviews. They declined to give any discount for AAA or AARP. Perhaps we’d have had better luck it we’d asked about that on the phone before pulling in.

The only reason we had rooms reserved here was there were no rooms available at nearby mid-price hotels. We had two rooms reserved and there was a mix up with the reservation. The owner seemed nice at first until we questioned the accommodation. He refused to honor the reservation and told us he didn't want us there. The rooms were prepaid and he did refund us what we had paid.

My husband and I booked this room for a 3 night stay. Owner very polite and helpful. No morning breakfast.. mini frig and microwave in room. Very clean! Bed comfortable. Color TV in room. We were in non smoking room...no smell.

First, this hotel will not take reservations, and you can't pay for a room over the phone. I was informed that I had to come there in person and if they had a room they would give us one. What hotel does that? Then, when my husband tried to pay for a 3rd day in the morning, he was informed that they had to clean the room first, even though we requested no maid service. He had to go to work and forgot to leave the card with me but sent me the number and information. After coming to the room at 10 AM and not even cleaning it they refused to take the card info from me. They said my husband had to be there, even though it's the same card we used before and I had the info. They said my husband didn't tell them he was leaving. WHAT??? Why would he need to tell them that? They said it was Sunday like that matters. I told them my husband would leave work and be back by 11 to pay and I was going to walk to the store, upon which I was informed that I had to be there too. There was absolutely no reason I would need to be there. They were VERY nasty and rude and I was pretty ticked at this point, so while talking to my husband I told him I was going to write a bad review. I guess they heard me and then told me I could just get my stuff and check out. Are you KIDDING me??!!They also accused me of threatning them which never happened. THEN, they actually called the cops saying we wouldn't pay for the room (even though my husband had tried to ) or leave. Even the cops thought these people were crazy. I have never been treated like that, especially as a paying customer at an establishment. Absolutely horrible, nasty people. Also, the TV was very old and the color was horrible. Everything was blue tinted. The ice machine didn't work and the toilet has no lid on it. I would never recommend this place to anyone.

Had booked for two nights, the first night was ok but had an emergency so had to leave the next day instead of staying the second. When I asked about the refund for the second night, they told me to contact Expedia. I called Expedia and they called these people to double check everything and they refused to give me a refund even though I was informed by them to call Expedia. I will never stay here again and very disappointed that they are just out to get money instead of showing good customer service.

We stumbled upon this place purely by accident when we canceled our reservations at a Motel6 down the road. We were searching for a reasonably priced clean place when we saw this place. We pulled in and having just had a very 'scary' reservation cancelled decided to check this place out before making our reservation. Not only was the owner extremely nice but we were pleasantly surprised by how clean and nice the room was. We made our booking and had a wonderful stay. We saved $$, and the owner bent over backward to accommodate us however he could. We had.family join us after two days and he held a room on a weekend for them and when he found out our reason for the trip he made several suggestions as to things of interest for us. They made sure we had whatever we needed be it towels or info. All in all it made for a very nice stay. We'll definitely stay again if we are in the area.