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Hello Naples

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A modern hotel lobby with a reception desk, seating area, and a staircase leading to the upper floors.
Hallway
Iron/ironing board, WiFi (free), bed sheets
Hallway
Iron/ironing board, WiFi (free), bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Bernardino Rota 36, Naples, NA, 80133
  • Place, University of Naples Federico II
    ‪3 min walk‬
  • Place, Spaccanapoli
    ‪5 min walk‬
  • Place, Port of Naples
    ‪12 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪10 min drive‬

Room options

View all photos for 4 Single Bed Female Dorm with Private Bathroom

Iron/ironing board, WiFi (free), bed sheets

4 Single Bed Female Dorm with Private Bathroom

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for 4 Single Bed Mixed Dorm with Private Bathroom

Iron/ironing board, WiFi (free), bed sheets

4 Single Bed Mixed Dorm with Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

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Front of property

UNA Hotels Napoli

Naples City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
$107 nightly
The price is $132
Aug 7 - Aug 8
Total with taxes and fees
UNA Hotels Napoli

About the neighborhood

Naples

Located in Naples City Centre, Hello Naples is within a 10-minute walk of popular sights such as Spaccanapoli and Gulf of Naples. This 5-room hostel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
View more Hostels in NaplesOpens in a new window

What's nearby

  • University of Naples Federico II - 3 min walk - 0.2 miles
  • Spaccanapoli - 5 min walk - 0.3 miles
  • Via San Gregorio Armeno - 7 min walk - 0.4 miles
  • Port of Naples - 12 min walk - 0.7 miles
  • Molo Beverello Port - 15 min walk - 0.8 miles

Getting around

  • Via Marina - Duomo Tram Stop - 2 min walk
  • Naples Central Station - 15 min walk
  • Naples Intl. Airport (NAP) - 50 min drive

Restaurants

  • ‪L'Antica Pizzeria da Michele - ‬5 min walk
  • ‪Bar N'Amore è Cafè - ‬2 min walk
  • ‪Pizzeria Passiona Mij - ‬5 min walk
  • ‪Pizzeria D'Angeli - ‬5 min walk
  • ‪Napoliè - ‬3 min walk

About this property

Hello Naples

Guests of Hello Naples enjoy access to free WiFi in public areas, coffee in a common area, and refrigerator in a common area. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for EUR 20 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this adults-only hostel include local meal delivery service, a TV in a common area, and a porter/bellhop.
Guests can stay connected with free WiFi. Ironing boards and local meal delivery service are other standard amenities.

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Front of property
punto house ferrovia
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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 12:30 AM and 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 29 2026 to June 28 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Late check-in fee: EUR 5 for check-in between 12:30 AM and 10:00 AM
  • Towels fee: EUR 2 per person, per stay (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
  • Check-in: 2:00 PM—-5:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: PayPal.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.

Property is also known as

Hello Naples Naples
Hello Naples Hostel/Backpacker accommodation
Hello Naples Hostel/Backpacker accommodation Naples

Frequently asked questions

What can I see near Hello Naples?

This hostel is situated in Naples City Centre within a 10-minute walk of Spaccanapoli and Gulf of Naples. You'll also find Port of Naples and Molo Beverello Port less than a mile away.

Is there parking available at Hello Naples?

No, there isn't parking at the hostel but you'll find free parking.

Does Hello Naples feature a casino?

No, Hello Naples doesn't have a casino.

Will I find an indoor pool at Hello Naples?

No, there is no indoor pool at this hostel.

What do couples enjoy most about Hello Naples?

Amenities that appeal to couples at this adults-only hostel include meal delivery service as well as a restaurant and a bar/lounge.

Does Hello Naples have a hot tub?

No, there isn't a spa tub at this hostel.

Does Hello Naples have a restaurant that serves breakfast?

No, Hello Naples doesn't have a restaurant that serves breakfast.

Will Hello Naples allow pets to stay for free?

No, pets aren't allowed at Hello Naples.

Does Hello Naples have connecting rooms available?

No, this hostel doesn't feature connecting guestrooms.

How close is the airport from Hello Naples?

The closest major airport to Hello Naples is Naples Intl. Airport (NAP), which is 6 mi away (50 minutes by car).

Are there rooms with balconies at Hello Naples?

No, there aren't any rooms with balconies at Hello Naples.

Hello Naples Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 52 reviews
Rating 8 - Good. 7 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 5 out of 52 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room and great staff! It was my first time staying in a hotel in Europe and the staff made it very easy and were very patient with me
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great staff, no frills, comfortable place to stay

stayed here for 3 nights and it was very clean, comfortable, and in a well-located area near the train station and with easy access to the airport. staff and volunteers were all AMAZING and very multilingual (italian, english, spanish)- it is definitely not a super social hostel with events/parties but the staff are great people to get to know and can give food recommendations for things !!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Abdukahhor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro and universties
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve spent three nights and it was exceptional. I am really happy with the service and place. Thank you.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Abednego

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

Abigail

Disliked: Cleanliness, amenities
Staff were super helpful but the conditions of the beds and toilets were poor.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Soare

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came late for checm in, reception staff are really nice, there is air coditioning in our room. Our beds are new, comfy, we had really nice sleep after long day walking. Private bathroom, especially good for girls make up in the morning. Close to metro, and bus stop to go around Naples
Stayed 1 night in Jun 2025
Verified

6/10 Okay

C

Liked: Property conditions & facilities
Disliked: Amenities
The floors, kitchen and bathrooms were absolutely not clean. The beds at least had clean linens. The staff was a mixed bag, some nice and professional and others not so much
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Domenico

Liked: Staff & service, room comfort

Single Bed in mixed 4 person shared room

Discreet hostel, unkept structure outside the rooms, but comfortable room with 4 beds, en-suite bathroom and air conditioning | Basic facilities such as lockers, common area, kitchen, communal fridge | Room tidy and sufficiently clean 3/5 | Good for the price, I recommend it for short stays and if you only need to sleep and take a shower
Stayed 1 night in Sep 2025
Verified

4/10 Poor

oguzhan

Disliked: Cleanliness, staff & service, amenities
Reception folks should be more professional. The place should be more clean , especially bathrooms
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Carson

Disliked: Cleanliness, property conditions & facilities
Room was really dirty with hair and a couple bugs
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Babak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bathroom No slippers Bed bugs
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Cristina

Liked: Staff & service
Disliked: Cleanliness, amenities
Room felt neglected, there was NO HOT WATER in the mornings, we had to rent towels not sure if that’s normal in hostels as it was my first time staying at one. I was told hostels usually have common places, there was no common spaces and no TV! Also, we could never connect to the wifi upstairs! And lastly no elevators, so going 4 flights of stairs with large backpacks was not fun!!!
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Edra Carlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I tried to check in 45mins after time- room was not ready, which was fine. Came back 4 hours later was put in a room with a male - I reserved female room. My bed had hair on it / shower was disgustingly dirty/ toilet dirty/ room hot. I chose to sleep in the community room in a chair. Alley to the property felt unsafe!!! Front desk had no care or professionalism or solutions.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Liina

Liked: Staff & service
Yövyin halvassa neljän naisen hostellihuoneessa. Muut huonetoverit vetivät röökiä ikkunasta, eli huone haisi savulta ja oli muutenkin ankea (ei mitään seinillä muuta kuin rumat sähköpistokkeet, joista osa ei toiminut) Talvella kiinteistö on todella kylmä. Huoneessa on ilmalämpöpumppu, joka on hiton äänekäs muttei hyödytä mitään, kun lämpö pakenee tiivistämättömistä ikkunoista. Netti toimi aulassa mutta ei 2. kerroksessa. Hissi on mutta ei käytössä. Henkilökunta oli ystävällistä ja avuliasta, heistä plussaa.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Super!! Ho fatto anche Amicizia con i miei compagni di stanza, che questo per un ostello é spettacolare!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, property conditions & facilities
Appena arrivato, accoglienza super della ragazza, disponibilissima e sorridente. Parla tante lingue ed essendo un ostello é un vantaggio enorme. Ho trovato il letto ben fatto e sistemato, cuscini lenzuola e coperta pulitissime. Aono stato davvero benissimo
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Davide

Liked: Cleanliness, amenities, property conditions & facilities
Pulito, comodo, silenzioso, staff con accoglienze, bagno privato, posizione strategica,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Tutta la reception é Favolosa. Praticamente é la mia sistemazione ogni volta che sono a Napoli. Cortesia, professionalità ed impegno fanno si che i ragazzi della reception in quasi tutta Napoli.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Ottimo
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Perfetto.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Nel pieno centro di Napoli si trova questo ostello adatto a tutte le età (dai 18 in poi ovviamente) Impeccabili alla reception ti forniscono tutte le indicazioni necessarie.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Che dire, veramente stupendo. Comfort, pace, e Tranquillità assoluta. In pieno centro a Napoli!!
Stayed 1 night in Oct 2025